A solid good

Had a great vacation, definitely upgrade to club. Rooms were clean, amazing bed, could use updating. The food and service were amazing. The major complaint was the running of the bulls first thing in the morning to get loungers, I mean before 7am . Our agent Nicolle Kirk from tripcentral was amazing to book with

A smaller excellent beach resort

We had a very enjoyable time at Jewel Palm Beach. It is a smaller resort than many in the area. We found it to be well laid out and to have everything we wanted. We stayed in the Club area and appreciated its adult and family pools and lounges. The resort is unusual in that it does not use a bracelet system nor does it require reservations for its a la carte restaurants. We enjoyed all the restaurants and also found the buffet to be well-stocked with a variety of dishes. The beach is beautiful,  [... read more]as is the case throughout this coast, and it was well tended and also had a life guard in the main beach area. We found all the staff to be friendly and helpful. In particular, we appreciated the friendliness and competence of Louisa, Jose Luis, and Emilio ("Excellente!")

Girls trip

We had a fabulous time, will definitely return Would recommend this resort Fantastic for any age We stayed in Adult section, Club, we were well taken care of From maid service to butler even on the beach Laziest vacation I have ever had

Good resort

Grounds were well keep. Very clean. Pools were good. Rooms were fine but dated . Food for the most part was good. The restaurants were great. Buffet was sufficient. Beach had chicken, burgers and fries all good. Had some bad luck with food from Buffet and chicken off the beach stomach problem. Drinks were alright. Beach was good chairs were hard to get . Water was rough and cloudy but that's the ocean and seaweed on the bottom. People were fantastic.

Very good resprt

Grounds were in great shape. The Club level was great and provided superior alcohol and an adults only pool. Rooms a little dated but fine. Comfortable beds and big tv. Loved Cocoa cafe. Went every day.

Highly recommended!!!

Beautiful resort, stunning beach, great food but most of all AMAZING staff!! Thank you Ady, Sthephany, Julio, Katarin, Nuham, Roal and Daniela and all the staff you made us feel welcome and special! Everything was Excellenté!!

Beautiful resort!

The resort is well designated; room: clean, stocked, everything worked well, nice sheets and towels; landscaping: impeccable; pools: welcoming; beach: combed of seaweed each morning; restaurants and coffee shop: great variety; food: good quality; drinks: mixology perfect; service: incredible. My only complaint is the Club Family pool was gross, it isn't filtering properly. I would recommend upgrading to CLUB, a few extra amenities available, nice touch.

Amazing Resort

Layout of this resort is great! Easy to get to the pools and restaurants. All staff were smiling and super friendly. Very clean rooms, grounds and restaurants. Food presentations in the buffet was exceptional. Highly recommend.

Couple vacation

Nice and clean resort with many a la carte restaurants and beautiful beach. There are four swimming pools, so it was always easy to find a place. There was a beach party one evening and there is always some sort of evening entertainment in the lobby and/or theater.

Good food, friendly staff.

We would definitely return. The staff were very friendly. The resort was very clean. We enjoyed all of the a la carte restaurants. The fact that bookings aren't required was a bonus. We really liked the coffee cafe with the delicious sweets, sandwiches and fruit. The gardens were so very well groomed. Excellent resort all in all. Thanks for the great week.

Great Resort

The Jewel Palm Beach was a great resort and would recommend highly recommend it. The restaurants were amazing with no reservation needed, we did all once; Japanese food was great, Italian we did twice again food and service wonderful, Mexican great and French wonderful. The bars at both the pool and lobby were great servers at both were fantastic. There is a mixologist every night with specialty drinks. Staff in Dominican are always friendly and the Jewel staff were especially friendly an [... read more]d helpful they obviously like their jobs. The rooms are clean and well stocked, with towels twice a day if needed. The bed was very comfortable we had a king, the pillows were not great but tolerable. Entertainment was great a singer every night followed by entertainment on the stage by the pool. Two nights we had silent disco which is so mush fun. We like smaller resorts so this was perfect. We’re not beach people but people we meet were very happy we loved the pools and had no problem finding chairs with umbrellas and if we didn’t the staff brought one to us.

Amazing resort

The resort and staff were amazing in every way. Food was always great. If anything the beach was constantly filling up with seaweed as it washed ashore overnight. They generally cleaned it every day but cant keep up with it. The water was usually filled with it also so swimming in the ocean only happened on one occasion. I don't blame the resort for this as it's a natural occurrence that happens from the sea. maybe it was just the time of year (Dec) . as a result the pools were filled up [... read more] early every day as people arrived and departed every cpl of days. Hard to find a quiet spot. Otherwise it was an amazing resort, they did a wonderful Christmas dinner and evening . Thanks to all and to Tammy from tripcentral once again for her amazing help. Cheers!

Changing resort....new name Jewel Palm Beach.

Dreams scheduled to close early January and re-open once all traces of the Dreams logo have been removed from the hotel. Starting at the front gates....right down to the bottles of shampoo and match boxes.

Great stay

Dreams palm beach was fantastic , lots of food options , restaurants did not need reservations for al la carte, food was good , plenty of options , a la carte dining portions were a bit small but you could always ask for more , check in was done within minutes , we were in the preferred section , 4 pools to swim in , always servers at the beach and pool taking drink orders even on the beach , resort was very clean and spotless , hand sanitizer was at every entrance to the restaurants , staff wer [... read more]e friendly and always had a smile and answer any questions , , lots of say activities at the main pool and beach and evening show every night and also live music , rooms are cleaned daily and no abortifacients towels or room Items , fridge stocked daily and alway bottled water was available , we had a great time and enjoyed this resort

Stay in preferred or don't stay

Disappointed in room - hotel needs an upgrade Beach was dirty and water was brown and very rough Staff were great though and food was good No night life for the adult crowd. More of a family resort Make sure you check where your excursions are before booking, we were on a open air bus for 2 hours one way to get to the buggy trip.

Wonderful Vaca

We had a wonderful vacation at Dreams Palm Beach. The staff were so helpful (Noemi, Ambi and Albertito were especially great). We enjoyed all the specialty restaurants. Our room and the resort were always clean. We would return to Dreams Palm beach

Definitely worth revisiting

So many great things to say about this resort, but a few not so great. Great: - The food. High quality and freshness. The baked goods could be sold at any big city bakery. There was a great selection of wines at the a la carte restaurants, but honestly, the house wines were tastier than any restaurant I'd been to. A great choice for us non experts! - The service. Everyone was friendly, helpful and patient. Any questions or concerns were addressed, whether it was simply keeping our glasses fi [... read more]lled, confirming excursion details or arranging our PCR tests. - The rooms. Beds were super comfy with all the necessary supplies. We saw that some rooms were even set up with an available hammock on the balcony. Will be aiming for one of those if we go back. - Safety. Protocols were clear, hand sanitizer was readily available and masks were made available if needed. Every area looked and smelled clean. While not brand new, the resort was obviously well cared for. Not so great: - The company that runs the resort tries to sell a membership to its family of resorts, but they're not upfront about it. For those who book rooms under the Preferred Club, you're greeted upon arrival by a company rep, who books you for a breakfast that appears to just be an information session. You're told it's just 90 mins. What we weren't told was it would be off site, 30 mins away, be an aggressive sales pitch and would end up taking 3+ hours of our day. Thankfully, it didn't cut into our 7 days of relaxation too much, but others we spoke to felt robbed of quality vacation time. We told our tale to other couples who decided to cancel the "breakfast." It was the only unpleasant experience we had. - Evening entertainment could be LOUD, but stops right at 11pm. Just something to keep in mind if travelling with young kids, nursing a "headache" or have an early departure. Tips: - The Preferred Club guests have access to two smaller, quieter pools, but it's not monitored. They take your room# for restaurants so they can tell if you're preferred or not, but the pool areas aren't monitored. So while the Seaside Grill is open for breakfast & lunch for Preferred guests only, if you're sitting around the pool, you can order from the waiter and eat at your pool chair. - If you want to save a lounge chair, the bath towels disappear quick & EARLY. Take a towel back to your room the night before so you don't have to wait for a fresh supply the next day. - Do not choose the row of chairs closest to the ocean, as you'll be a target for all the vendors. ALL the vendors. Every 30 seconds. There seems to be an unspoken rule that they don't go past this row, so sit a little further back. They work hard, but the trinkets are worthless. I did witness some amazing braid work, though, so those services may be more worth it.

Always Feels Like Home

This was our fourth trip to Dreams Palm Beach and we were constantly reminded why we keep coming back. The staff at Dreams, from the Preferred Club, to the restaurants, to the cleaning staff and maintenance crews, everyone is so welcoming and always willing to greet you with an enthusiastic 'Hola!' or 'Buenos Dias!' Everyone takes pride in what they do, making you feel like you are truly part of their family. A few very special people we'd like to thank: Wilson - It doesn't get any better tha [... read more]n Wilson at the Preferred Club. He greets us with open arms when we arrive and from that moment forward he treats you like a part of his family. He is one of the main reasons we didn't want to go anywhere else for our first trip out of COVID, and why we keep coming back. He never stops working and is full of surprises. It is my honor to call him a friend! Pablo - working behind the scenes as the Social Media Coordinator - my wife's BFF at Dreams - one of the most pleasant and caring people we've met at Dreams - we only wish we were able to see him more often this trip - we know we will keep in touch! Emillio - If you hear anyone say 'EXCELLENTE' at Dreams, know that they probably heard it first from Emillio - working the Preferred Club Adult's section - Emillio is beloved by everyone he interacts with. He does his work with pride and treats the Preferred Club like his home. Emillio is as close as they come to a celebrity at Dreams - in a word Rockstar! Ariady - 'Ari' is Wilson's partner in crime at the check-in desk. A great big teddy-bear with a warm heart, always quick with a joke and never without a smile on his face. We remember Ari as a bit shy when we first met him - happy to say he has burst from that shell and is just a pleasure to be around! Cristina - our hostess with the mostess, at the Seaside Grill (SSG) - amazing smile and welcomed us with enthusiasm on every visit. We start and end every trip with a visit to the SSG, and Cristina is one of the reasons why! Yeimey - also at the SSG was also terrific and helpful, she was super friendly and made sure we were well hydrated with every meal :) Juan and Ivan - two more of our SSG favorites welcomed us home and we are so happy we were able to see them again this visit - we were just a little sad we didn't get to see them more often. Ricardo - I think he has found a way to clone himself as he is seemingly everywhere, from SSG to the restaurants and the buffet - Ricardo is always on the move and such a pleasure to interact with. Demetrio - also a man on the move - he's got a VIP touch and makes himself available for whatever you need, whenever you bump into him. Valter Espinoza - Dreams Palm Beach General Manager - while I've never spoken to him personally, we wanted to note that he runs a tremendous operation and you can tell he leads by example; not expecting anyone on staff to do something he wouldn't do himself. Example: in the middle of a tropical storm, we witnessed Valter with a stack of abandoned poolside cups and an errant floaty under his arm at the Preferred Club pool. Drenched from head to toe but making sure the grounds were kept free of debris and looking pristine once the sun was ready to come out again. A few new faces that we enjoyed on this trip include: Naomi - our server at El Patio and also working the breakfast buffet - it was nice to see more female representation on the server side of things and she was so sweet and friendly - personality++ - can't wait to see her again. Geichel - A bundle of enthusiasm, working at Bordeaux, Portofino and the buffet - A baseball fan, so we instantly connected and full of energy; a pleasure to interact with, whenever we had the chance. Carlos Alfredo - Pool side at the Preferred Club adult's pool (when Emillio is on break) and at Portofino - 'Yeah Baby' this kid has charisma and just puts a smile on your face when you see him. Manuel - Last here, but not least, our AMAZING room attendant. It was so refreshing to come back from a morning dip each day to a room that felt as fresh on day 7 as it did on the day we arrived - he takes pride in his work and it shows. We love Dreams Palm Beach Punta Cana and can't wait to be back... thank goodness that our next trip is less than four months away - we're already booked for December 2021. See you all soon family!! Ryan and Tammy

The place to relax

Nice moderate size hotel located on a great sandy beach with lots of palms.beautufl pools and great food.wonderful coffee shop.nightly entertainment.great service.premium alcohol at lobby.staff available to answer questions and always smiling.lots if places to sit drink and chat about

Amazing resort

This is my 4 times at palm dreams beach we are treated like queens . Thanks again to Dorka and Wilkins and the staff’s . We were treated like VIP ALWAYS SOMETHING TO DO. I also love the people that go buy selling great stuff.