Absolutely AWESOME Resort and Great Trip

Everything was just perfect, Awesome Service and I had so much fun Playing My Rollout Piano sitting on the beautiful patio. The Staff was incredible and always smiling and helpful. To see more of this amazing resort check out FUN ADVENTURES WITH CRAIG on YouTube

Amazing trip from start to finish

The resort was perfect the staff were friendly and very helpful. We had the best time. The service was amazing! Very impressed with Kenia who walked the resort many times during the day. She always chatted and asked us about our day. Very attentive staff wherever we went. The entertainment staff was amazing and had lots of fun activities and great music and shows. We would definitely return ?

Great

Flight uneventful,really liked that we could fly out of Kitchener. Since flight was not full we could have a middle seat between us ( bonus ) Transfer to hotel quick and very organized. Hotel ,dated but clean. Room supersaver was a ground floor room facing garden. Room A/ C worked to well,couldn't adjust temperature,but better than too warm. Good food,plenty to eat,somewhat repetitive but as usual for a buffet. Tried 2 alacarte Italian & romantic both very good,excellent service. Drin [... read more]ks ok Pina Colada - terrible !! Mix poured over ice with rum. No red wine for a few days. No cola for a few days Weather 2 days of red flag beach ( jelly fish & high waves ) Life guard kept busy trying to get people to stay out of water !! Nice beach,nice for long walks. Hop on Off bus great. Tip: There is a small restaurant & shop down the street and across the road( at the water) Rum considerably cheaper than hotel or in town. Also large container of natural honey much cheaper. $ in U.S. By cash or credit. Overall nice area. Very touristy and busy ( for our liking )

Wonderful resort

the resort is average size with great grounds lovely pools even the shark is good. The food was really good and better than most the only shortage was potatoes and still had them. the staff is the reason we keep going back. the rooms are a bit dated but only was there to sleep and change. They were clean and kept that way for our 2 week stay.Be back next year

Great resort.

We really enjoyed this resort. The beach was stunning. We walked for hours each direction every day. The food and drinks were Soo good!! Make sure you have a bloody marry from the beach bar , and the mojitos were delicious! We didn’t have a chance To do any of the alacart restaurants but the buffet was really good. Their fresh buns were to die for. They also had this fried chicken that was sooo good , and beef Wellington one night ! The staff here are all amazing. Very helpful. Make s [... read more]ure you tip these people !!,, they work long hours. I think the only thing we didn’t enjoy about the resort is the sharks , they have 3 sharks they keep in this gross smoggy stinky pond. Doesn’t seem very humane.

Great time at this resort!

Very nice resort. A little dated , needs a bit of work in some areas .Rooms were clean , maid service was good. All the staff were very friendly. Always a smile and a greeting. We thought the food was good. We are not picky eaters but we were happy with food. The A la Cartes were very good. Our favorite was the Italian. Gorgeous beach and pool area very nice. We would recommend this Resort.

GREAT

This was wonderful. Food was repetitive but GOOD. Restaurants on the resort were GREAT. the rooms are outdated but large and the grounds are beautiful! Perfect if you love enjoying the beach and pool.

Would NOT recommend!

This is our fourth trip to Cuba. Just returned home from Melia Las Antillas (Sept 7-14/23). We arrived at the resort between 10:30 - 11:00 am on 7th of Sept. Front desk staff was very friendly and welcoming. The lovely woman explained that rooms were being cleaned and instructed us to leave our luggage in the front lobby while we went to the buffet, had something to eat and got familiar with the property. We returned at 3:30 as instructed only to be told that our rooms were still not ready. We  [... read more]waited in the lobby until about 4:30 before we were assigned our rooms -3203, 3325, 3327. (Joanne, UK, as you mentioned in your review the condom is still there at 3203). Rooms- VERY dated and in desperate need of fresh paint and new furniture. The maids did their very best cleaning and tidying daily. Fresh towels and 2 bottles of water were replenished daily. We left a 5.00 tip (Canadian) daily. Bathroom - Bathtub looks like it fell off the Titanic. The glaze finish is all but gone. There is a large soap holder attached to the middle of the shower wall that impedes your struggle with not having the shower curtain get stuck to your body as your shower. The shower faucet was loosely attached to the wall. Toilet flushed well and there was a bidet for your use as well. The hair dryer was falling off the wall and wasn't much stronger than a breath of wind. Sleeping area - there are no electrical outlets near the head of the bed for those of you with CPAP machines. We asked for an extension cord and were told basically to turn the mattress around and place the CPAP machine on a chair which could reach an outlet nearby. (You will need a universal wall adapter). We slept upside down (feet at headboard) for the duration of our stay. We brought some skirt and short hangers and some plastic hangers from home which came in really handy. In room safe - worked just fine for storing our valuables. Buffet - Pretty impressed the first day but became very repetitive quickly. Same foods offered at breakfast, lunch and dinner. Some days there was no butter, no bread for toast, bland fruit choices, absolutely no tomatoes, lettuce, carrots or vegetables period. Our main staple daily was carb related - pasta, (hot and cold), rice, potatoes. There were some meats choices - beef, pork, chicken but we were leery about the way they are cooked and stored. We did bring KETCHUP, HOT SAUCE, MUSTARD, RELISH, SALT, PEPPER, PEANUT BUTTER, JAM, CHIPS, CEREAL BARS and licorice which came in extremely handy! (Also, don't forget your Imodium, aspirins, etc) which became very helpful to have. The Buffet Grill exhaust fan was not working a few times which quickly lead to a smoke filled room. Doors were opened to help the situation but it did not help. It was not pleasant. The A La Carte Restaurants were all a very nice change from the monotonous choices at the buffet for dinner. Thank you Daylis for making the reservations for us. It was much appreciated. (By the way, they did not enforce the mens dress code -long pants - perhaps because it was so darn hot and humid - even in the evening). Be careful going into the ladies washroom close to the buffet. Only one of four toilets had toilet paper. Again, no soap, no paper towels. Pool - It was no fault of the resorts but the pool water was about 90 degrees - like a warm bath at best - due to the 100 degree temperature. One side of the large pool has a encircling river of water which stinks to high heaven of polluted wastewater - especially when they turn on the three waterfall ornaments at the one end. The smell was so disgusting that the sun lounging chairs around that side were always empty. The water in that area was stagnant, slimy and rancid. Those poor sharks and fish in there! In fact, the smell was so bad one day, my husband asked someone to turn off the fountains which they did. The other side of the pool which is adjacent to the bar and washrooms was much nicer however why they feel the need to blast the Spanish music at 9:00 am is beyond me. We were in the pool speaking to each other and we were shouting. They did lower the sound a few decibels when we asked them to. Speaking of which, the entertainment team worked very hard to make sure everyone had fun but I must say that the short female in the group (Sheila?) got annoying very quickly - we could hear her all the way to our rooms when we were getting ready for supper. I can only speak for the ladies pool washroom - only one of three sinks worked - the other two were broken. No hand soap. No paper towels. One of three toilets did not have a seat. The property is very large and there are many stairs to climb. They do have elevators however. Again, no fault of the resorts but the air was so humid and hot in the evening when we sat in the lobby after dinner. No ceiling fans anywhere. No breeze anywhere. Our wonderful server Ramon did his best to serve us but choices of liquor were very limited. Be careful buying the Cuban Pesos - if you purchase too many, you will be stuck with them. You cannot exchange them back for your currency. We gave tips in American and Canadian however we did purchase about 40.00 (Canadian) worth of Cuban pesos from the shuttle on the way to the resort. Better deal than buying them at the resort. We walked off the property one day and took the hop on hop off bus into Varadero (5.00 American each). The woman handing out the tickets asked for credit cards and we told her that was all we had and she accepted it. (I had read that when some people got home, they were charged two or three times on their credit cards). We also booked a tour of Havana with Alejandro (Cuban Compass Tours). This is the third time I booked Alejandro and once again he did not disappoint. He picked us up in a beautiful '56 Bel Air that was air conditioned. His driver was so accommodating as well. All in all, we managed to have a good time and make some fun memories. Cuba is in a very, very sad state of affairs and I pray that it gets better for the people.

Would not return :(

The hotel itself is beautiful - the atmosphere, the beach, the pool. One issue was with the food - no condiments of any kind (salt, sugar, salad dressing, ketchup)...long line ups at the buffet on the days when eggs were available. The food selection was extremely poor and unrecognizable. The a la carte restaurants were much better. The bars often ran out of main ingredients. The Sunwing representative appeared at the hotel when it fit his schedule. More importantly, guests were categorized  [... read more]by their bracelets. Sunwing's orange bracelet made me feel like I was in steerage - blue bracelet people were given much more attention and service (they had paid for the bigger rooms). My first room smelled - it was dark (many broken lights, dirty)...took 3 days before they found me another room! The entertainment team was terrible - I didn't really see anyone throughout the week. The nightly shows were blah. Very few people were at the hotel and I know why. I've been to Cuba many times and never had an experience like this - definitely would not go back to this hotel ever!!

Amazing beach!

Hotel and staff were friendly and always helpful. Resort is a bit out dated but kept very clean with good upkeep. Food was good and well prepared everyday. The beach is amazingly beautiful, we spent everyday there. There is no swim up pool bar, but there is a bar right next to the pool. Also, there are not a lot of shade options at the pool.

Nice Size resort

The staff are extremely nice and friendly as we have always found while in Cuba. There were a few shortages but unfortunately this was expected due to Covid. We happen to be in Cuba on "Cuba Day" and a huge outdoor luncheon was happening with an abundance of food, drinks, dance and music. Not too many mixes for drinks and wine was only in the A la carte restaurants which was a bit of a disappointment. All in all a good time and love the size of the resort, it is not too big and not too small.

A fine getaway

Visited in April 2023. I find that people have outsized expectations when a dollar is spent, but there is a reason that Cuba is a thousand dollar vacation and other islands and resorts are double and triple the cost. Flying out of London is brilliant and both the flight there and return were both bang on time and we even arrived early. A 2:50 flight to leave the cold and snow and find 30 degree temps is also brilliant. A mix-up at the airport waiting for someone who had a tough time in cu [... read more]stoms meant a delay in getting to the hotel but check-in was easy as was finding the way to a beverage, food, and the room itself. I did upgrade which included an extra night in a fancy restaurant, a lobster dinner, late checkout, a robe, a bottle of rum (500ml), and an ocean view. FYI, there are no ocean views- although you can kind of see it from the VIP Lounge on the 5th floor! I also received 70 hours of wi-fi and it actually worked the entoire week- the best wi-fi experience I have had in Cuba. The lobster dinner was also the extra night in the fancy which I do not think was explained well enough and was ambiguous at best. I also had to ask for both the rum and robe, but all good, the concierges were great. The other bonus was that all of the reservations for the fancy were made for me, and while I needed to change the times, that too was very simple. The lounge itself had snacks, drinks, books, and usually, someone hanging out. The beach was great as always, Varadero is known for it, and the ocean was warm and clear. We did have a red flag one day after what must have been an overnight storm that I did not hear- 5-foot rollers which were pretty cool, and the tide came up an extra 40 feet so there was some detritus on the beach for the next few days but it did make it easier to find shells if you like that! I walked down to Pardisus that day and saw how lucky Las Antillas was as we still had a beach to use- a few other resorts had water right up to the one row of loungers or their beach bars. While the lifeguards did not allow people to go in at our beach past the shins, further down it was fine as lifeguards were not present at other resorts. The music/fun could get a little loud if you stayed by the entrance to the beach, but if you moved down to the end, no issue at all. Volleyball every day at 11am but for one when only 2 of us showed up. It was the only extracurricular I participated in but the bocce was always full, paddle boats were going out, wind sailing, and of course, all those games around the pool. The restaurants; to me, the best was by the pool. The omelets in the morning, burgers in the afternoon and late evening (or early morning depending on how long you stayed at the disco/lobby bar). or the Cuban restaurant that needed reservations- which I did not find out until my last chit was used up, if I had known, I would have skipped Romantica and the Italian. I always found something at the buffet although I was surprised at the lack of choice of fruits. Breakfast was the usual- omelets or fresh cooked eggs if you wanted to wait, pancakes/french toast etc. Now that I write this, I realize that I did not go to the buffet for lunch at all! Desserts were always aplenty no matter the time of day, and even after the reservation restaurants, I went in to the buffet for desserts. One disappointment, in the Romantico...do NOT be tempted by the creme brulee. I do not think the French translates at all- no carmelized sugar, and the custard was just not good, more like a very cold flan than a brulee. The disco was so so- the dj was unspectacular and stuck on Mambo #5, Cher, and other 90s hits. It is only open from 11pm-1am. The lobby bar was great and open all night- a good view, excellent entertainment, and fast (for the islands) service. Same with the pool bar and the bar that was on the way to the beach but not on the beach. If you are looking for a party, this might not be the resort, although again, in my experience, Cuba might not be the place for that anyway. This was my fourth visit to Cuba and I will say that without exception, everywhere that I have been, the staff has always been great- Miguel at the disco, Yanet at the burger bar, etc...very nice people who will try their best. Overall, you could tell that the place had been closed during COVID- two years I was told, and they just reopened in November. Improvements are being made- paint, plantings, general maintenance, and they are even building a juice bar right by the pool. My shower had pressure, the bed actually made me want a new bed at home, the maid service was super as well. I would go back for sure as the price was definitely right (even with the single supplement). I know that people are talking about supply issues at the moment and I heard stories of places running out of beer and butter, but I did not see that at Las Antillas.

Disappointed!

I don’t like to write negative reviews but I feel like I have to about this resort. The beach was amazing. The resort needs some upgrading but was very clean. The staff was awesome. However, there was no wine all week and very limited spirits. Very limited amounts of food. No butter nor milk for the first few days. The food was terrible. The ALa Cartes were terrible. Very limited variety of food. No pasta! We will not return.

Wouldn't rate the resort a 4.5 should be rated as a 3

The grounds, beaches and service was great. The food is terrible, I would rate it 5 out of 10. Most times you could not eat the meat it was so tough. There was never no pasta, no condiments, sometimes butter. No white wine. Was not worth waiting for A la carte's . Better to eat at buffet. Menu at the pool restaurant did not change all week. People should be told if they want condiments or peanut butter or jam to bring their own.

Very nice hotel

The hotel was very clean the service was amazing the food was good I good right a lot of thing but I will make it short and sweet it is a very nice resort and I will not think twice to go back so all I can say nice nice nice nice nice

Nice smaller resort

Hotel a bit dated but clean and site well maintained. Beach is amazing, wide beach, white sand and no shortage of chairs. Good entertainment, they do organize very nice special events and shows for guests. Great concierge service when booking VIP, except the ocean view suites 4th floor do not offer a view of the ocean... Food shortage was worse than expected, very repetitive at buffet, no pasta, no milk, no shrimps, fries 1 night, minimal fruit and vegetable selection, no milk... There w [... read more]as no wine all week except for 2 nights at a la carte dinner only and no lobster at the included lobster dinner. The snackbar only offered pork burgers and sometimes chicken. Bring your wine, condiments and snacks. No issues with hotel but food shortages however is a big problem. Heard from other tourists on bus that food shortages where not as bad in other resorts. Would only go back knowing this is corrected.

Great Vacation!

We just got back from a fabulous and relaxing week at this resort. This was our 8th time in Cuba, so we knew what to expect concerning the hotels and food. This resort is tired and needs updating, especially the rooms and bathrooms, but it's clean, and the staff is friendly. I must say I was very impressed with the food and the buffet restaurant. There is a lot of variety and, in my opinion, something for everyone. The seafood paella and Cuban day BBQ were fantastic and so delicious. We were not [... read more] impressed with the Cuban a la carte restaurant, so we didn't bother with the rest. The gym is small and stuffy, with very old equipment. The pool is clean, and the beach is stunning. The entertainment is ok, and the pool show is nicely done. Colon and Raul at the pool bar are excellent and so friendly. Wendy, Ana, Laura, Marilyn, Pavel and Cachito at the buffet were amazing. Lyonel at the front desk was great, checking us in and ensuring we were happy with our room. Robert, Ramon and the ladies at the outdoor lobby bar were outstanding. The animation team was a lot of fun. Canadians were hosted to appetizers and drinks the night before we left, which was very nice. We did find the beach lacked music. Most of the action happened around the pool. There was a shortage of wine, cava, and one day milk, but it's a problem at all Cuban resorts. Management does their best to accommodate you and are all very friendly. Overall it's excellent value, and remember you're in Cuba.

Great resort

nothing to complain about, great beach, great food, and great weather, 30C and 26C water, a trip to Havana with Sunwing is $75USD, but there was some delay on departure from Calgary, 5hrs to Varadero, 6hrs back to Calgary

Snakes crawl at night!

Grounds-well kept by Gardeners in the early morning. Public areas well kept and clean especially washrooms.ypu may find some plastic cups on the beach. Rooms well kept by maids but they lack upgraded and maintenance.example One evening we found a snake in our room which we believe came in patio door as maid may have left open.our room was ground floor next to woods. Also same evening we heard a crash and Ceiling let go above tub with large amounts of water coming down. Tried to call front  [... read more]desk but phone did not work. Food-we managed to find food to eat but remember they are going through a food shortage. So no oj,no bacon,no cola lite,no jams, Very little beef but good hamburgers but no condiments.no cheese.same desserts done in different shapes. Staff are incredible.sunwing rep not as good as last year's.ala cartes excellent. You do not need buffet after. Would we go back.yes if the price was right.

Our Experience was Amazing as usual

We had an amazing trip. The weather was fantastic 7 days not one drop of rain. This is our 6th time at this resort. We were very surprised at how well they are doing after Covid. Of course, things have changed and its tough to get some supplies. But the people are absolutely amazing. We can't say enough about the staff here at this hotel. In our experience the staff (Thank you! Reiner, Insley, Willam, Marta and so many more to name) bent over backwards to make our trip most memorable. The buffe [... read more]t restaurant “Los Tainos” had so much to offer. Even an open grill outside. The bread and deserts are always sooo delicious. The Cuba Day was fantastic, a lot of food to choose from. The dancers and interactions with the people are wonderful. Our room was spotless and very clean every day (Thank you Betsy). The beach is clean and beautiful. One of the reasons we love Cuba. The Bar Playa La Dunas and Barbeque down by the beach is great! Jorge who made the best Pina Coladas!!!! With fantastic music and smile on his face! Thank you so much! Also a thank you shout out to the gentlemen who work down at the beach and set up the chairs for us to have a wonderful clean place in the sun and shade. Yaine that big bright smile, hugs and also Insley, Ana, Ramone (Many more of course) who work so hard at the Piano Bar to keep those drinks coming. You made us feel so special. thankyou! We had the pleasure of going to two of the Al la cart restaurants. The El Romantico and Don Peperone (Italian, Mediterranean) was amazingly delicious. We had great meals at both of them. The return guest reception was amazing and wonderful to meet the people who feel the same way as we do about the resort. We keep coming back. Everyone does a great job making us feel special. We had so much fun with the Pool Side games at 4 pm. I so wish I could remember her name. So much energy, entertainment and many laughs. Thankyou Yariel, great sense of humor, patience and energy, who teaches the exercises in the pool to keep us fit also dance classes. The entertainment was great! The water show is amazing. They are amazing people, so much talent in the arts and they are happy and proud to take the time to explain anything they do there. We did miss our lunches, pizza (panarottis, and so much more) with Insley at the Don Peperone (didn't have it starting back up yet. Hoping they will have it in the future). It was our secret delicious lunch place to go to. Unfortunately for them, there was a small shortage of milk & butter, perfectly understandable since Covid has taken its toll on a lot of things. As for the money it has changed and a little confusing sometimes, since they got rid of the CUC, But if you do your research before you go you will not have a problem. I suggest to talk to people who have gone in the last 6 months. We always bring our insulated mugs and facecloths, chocolate, little gifts for the staff. They certainly appreciate everything. Remember this is Cuba and its not like Canada. Our experience was great as usual. Looking forward to next year! What can we say, We love to visit Cuba.