Amazing resort 😍

Spent another wonderful week at Brisas del Caribe our 22nd time to this amazing place. Beach is beautiful. Grounds looking the best we have ever seen. Staff are 5 star. We are treated to a suite that is simply beautiful. Only 120 guest most of the week so no lineups for food, bars or washrooms. Food was great in the buffet with Jorge making the best omelets ever. A la carte restaurant food was very good but shortage of wine all week. Treatment in a la carte restaurants by staff was perfect.

Amazing Resort

This resort is amazing. Just got back from our 12th visit there. Staff is #! ground and pool areas well taken care of. I would recommend this resort it is a great place to spent your vacation. Michael and Celine go above and beyond to ensure you are happy and enjoying your vacation. Johnnie and Jennifer in the VIP lounge are awesome. And the coffee/bar staff is the best anywhere Alberto Alfredo Miquel and all the others to many to name.

Decent hotel

The staff was amazing as always ,our room was clean, beach was fanyastic. 2 issues i noticed one the staff serving the buffett were confused on who was in line first and afew times we waited 15 min to get served because of ppl jumping in line. Not big issue but for some it was, the other issue is the elevator, well it closed on me and squished me pretty good making my drink go all over, the second time i was trying to hold it open fir a older couple and it closed on my arm causing damage to i [... read more]t,pulled the skin off of my wrist,it will not open if held, iwent to the dr, would not do anything unless i gave her 25 canadian dollars for a tylenol for later cuz it will hurt on the way home, I asked for ointment gauze and bandage and again she said 25 canadisn dollars for tylenol for way home it will be sore, so i went to the bar. Got rum and cleaned it with that. Later that evening a lady bartender. Tended to my exposed skin where it was ripped off with ointment and bandaid, and did not ask for money, i will add my insurence was denied by dr. Over all other then the elivatore accidents and wait for food it's was a great visit

Amazing Resort

We just got back from Cuba after a 2 week vacation and had a wonderful time. The staff is the best they go out of their way to do anything they can for you and are the friendliest people. The room was great and kept very clean. They have Covid measures in effect. Tables, chairs and public areas are sanitized regularly, the staff all wear masks and are fully vaccinated. Lots of hand sanitizer all over the resort. Mind you some of the guests did not think that mask wearing applied to th [... read more]em. We felt safer in Cuba during Covid then we do at home. The grounds and the pool are well maintained and the beach is beautiful. No shortages of food and it was good. Always had lots of beer and Rum no shortages there. We are thinking of returning in May.as we loved it there.

Very good resort

The hotel complex is very large and with beautiful landscaping and pristine beach.The only problem here is that this resort is filled with rude russians that pushed their way in front of any line up especially the buffet.Most staff are very nice and also the guards especially Yueinsky and Luis who were extremely helpful to arrange safe transportation for us.Lots of insects at this resort so dont forget bug spray.Lots of people walking around with tons of welts from insect bites.I will not go bac [... read more]k because of the infestations of Russians. They were noisy and getting into trouble where police had to show up and have him removed from the resort because due to to his intoxication he was touching other female guest.

Won’t go back.

This was probably our worst experience in Cuba to date. It was our eighth trip and typically are satisfied with our expectations. This trip was very different. The hotel was overbooked so they had people in rooms that weren’t fit fur animals. The desk staff didn’t care. They would stand talking to each other and ignore the people at the desk. We were to have VIP privileges and that DID NOT exist. Very disappointed. This resort is no longer “Canadian” visitors. Many people from Russia  [... read more]and VERY rude to others and staff.

What a great place!

We have been here 3 times and the service from the staff is the best. The dancers at night are amazing, the staff at the coffee bar and all the indoor bars are awesome! The beach is very close to the hotel and there's a daily bbq with a bar right behind it! Our room cleaner Lydia always made our room spotless and left cool towel arrangements on our bed everyday which was a nice touch. The front entrance staff and the bell hops are very helpful.

Nice vacation

We spend very nice week at Brisas del caribe Varadero Cuba. Service was good and the resort well maintain for Cuban standard. Staff was friendly and helpful. We are four years in the round in Cuba an we love the country.

Great Beach

We stayed at this resort for one week. We found the grounds nicely laid out spacious. The gardeners were always busy looking after them. Even though we didn't use the pools they were very clean and well taken care of. Plenty of lounge chairs. We like to spend time on the beach & water rather than the pool. The beach is beautiful. Staff was very helpful and friendly. Even though we had room issues resulting from lack of maintenance, it was a nice place. These issues were dealt with by the Guest R [... read more]elations manager and we came to an acceptable agreement between us.The dining room definitely needs to be enlarged for weekend crowds. Omelettes seem to be a favourite for all and so need to have more than one grill to do these. That way you wouldn't have to stand in line up for 15 minutes. The same goes for lunch and dinner grills. There are no reefs close to the beach on all of Varadero. But you can hire a hobie cat to go to the reefs @ $20 CUC/$28 Cad. per person for 45 minutes of snorkelling. We will more than likely take our family here in July.

It’s ok

Our room out by the highway flooded due to rain on the second night. Our handle broke so we couldn’t get in and out of our room. Our safe didn’t work so we had to take our passports to a friends room that did work. Thank god we were moved to a somewhat better room closer to our group of ladies but it took most of the day to do it. We either ran out of water to shower or only had a trickle of cold water to shower. The public bathrooms were a mess most of the time! This would be a hard job for [... read more] the cleaning staff to keep up with for sure. If the garbage cans could have been bigger to keep up with all the toilet paper mess that would have been great,although the bathroom stalls are very tiny and couldn’t accommodate a large can. No beer at the beach bar was a bummer! We always had to run up off the beach to the pool bar to get beer! There was always something I could find to eat. The beach was amazing! The waves rolling in after the Havana tornado was something to see! That was a scary night of whistling winds in Varadero let me tell you! The staff were amazing and accommodating and friendly! They put up with all of us after all! 😄 Overall we were a group of 21 ladies who had a lot of great memories shared here

Very friendly, fantastic staff

We have read a great deal of complaints about the Resort, we have none. First off do research the Hotels and resorts on the Island. Research specifics about the Island, its inhabitants, and customs. This was our fourth year at the Resort, same time every year. The staff are incredible, recognizing us year after year. We always book the VIP package, it provides ease for simple things like beach towels and water to drink. Unlike the Dominican, the resorts are not piled on top of each other.  [... read more] Beach is kept clean, water is very clear, with additional water sports. Lots of room,not one million tourists overcrowding the beach. The rooms are spacious and clean. The Maid could not have been more friendly, and helpful. Always a warm smile, and always a good morning or other salutations. You can see that from previous years they are continuing to paint and renovate. The grounds are immaculate. Staff maintain the grounds, and always friendly, even if their English is minimal. The buffet restaurant is very busy, and you can see how they continue to make use of leftovers for the following day. Do not think for a moment, that the food would be anything, compared to North America, or Europe. Do not be afraid to try items that you do not recognize, you may be pleasantly surprised. Would we go again. Yes in a heart beat.

Nice Resort

The Hotel was older, but clean with nice, clean grounds. Dining area was quite big and easy to manipulate. Our room was dated, but clean. I would go back there again as the service was excellent, the beach was tremendous and the grounds were very clean with excellent pools.

Mediocre Resort

Do not go to this resort unless you are booking vip. Was put in multiple different rooms and they were all so disgusting. No lights, no air conditioning, holes in the walls, ants, moldy ceilings. Vip rooms were nice. However they decided to stop restocking our water after 2 days. Most staff were great but some were very disrespectful. Food was not bad, on some occasions found hair still attached to the meat. Beach is beautiful but not enough chairs. Would not recommend this place to anyone unles [... read more]s they stay vip, but for that price there are much nicer places to stay.

Scary rooms and many things need updating...

I was actual shocked by the room I was first given. Full of mosquitoes, mouldy, lights weren’t working etc. I was given another room after 2 hours of waiting. This resort should be taken off the Sunwing vacations as an option. What is Sunwing’s criteria? Has anyone from Sunwing actually looked at some of the rooms? I don’t care how inexpensive the resort is, it’s not up to Canadian standards. It’s a NO star resort. I would never ever book here again, even if it is upgraded. It is dis [... read more]gusting. I should have taken the reviews I read on Trip Advisor seriously. Run the other way was the one I should have listened too.

What we expected

The hotel was just as we had imagined realĺy, of course it's not fancy or anything but it was clean and mostly efficient service. Our son was unwell on the first day and we were very quickly moved to a brighterroom within the actual hotel and not in the cabins. The pools were clean but cold but the beach was utterly breathtaking and is a stone's throw away from the hotel. It had everything we needed and it was cheap. We didn't need to see.d any money when we arrived other than tipping. We would [... read more] absolutely return to Cuba.

2 part vacation

We stayed at Brisas for 3 nights then we decided to move to another hotel. The rooms and food had changed drastically from when i was going there 16 yrs. ago so we expressed our concerns to the Sunwing Rep ( Maria) and she upgraded us for a very minimal fee to "Grande Memories" and it was a huge difference and we were very happy with that resort.

Satisfied but not impressed

We just spent a week at Brisas, it was our 3rd time there over10 years . The staff is very friendly only a few were aloof, not rude just hand you your drink with no eye contact or any interaction. While we never went hungry or had any stomach issues you have to wonder why we didn't. Some food not kept warm or not cooked to a high internal temperature. Too often there is still food stuck on the clean plates which is more than I can handle. The pools are not cleaned ever that we saw and 2 w [... read more]ere closed all week. Very green and full of leaves and such. Spent the week in the awesome ocean. Truthfully the biggest issue is not the resorts problem. Canadians are a tiny minority compared to the Russians. We even had some toss all of our stuff on the sand and take our loungers while we had a swim. They jump in front of you in line and are loud and terrible while they smoke at the non smoking bar. Of course the staff won't intervene. The resort is worth it's price and the staff are awesome, they just need to cover the small details better.

Brisas del caribe what a great place and people and great time

had a great visit back at brisas del caribe for our 14th time over years, great people just like family to us. food much better and of course drinks were fantastic too. keep up the great work and tks to jenn black at trip central.see ya next year!!!!!!!!.

Amazing resort

Only been back 2 days and wish we could have stayed even 2 more weeks. My 2 grand daughters loved it, 13-15. The staff was great!! Food was good. Music and entertainment was awesome!! Our maid treated us like family!!

Good resort!

The grounds at Brisas del Caribe are beautiful even though it is winter there. The original room was terrible but within 16 hours we were in the room that we had booked. Lovely room with two double beds and updated bathroom. The food was good once we got used to it. The cleaning lady (Yareny) was exceptional. Jorge (a.k.a. George), the breakfast maker, is quite a character -- very accommodating. He had his sidekick, Iosmar, come to the back of the line and forced us to go to the front of t [... read more]he line (no one complained, thank goodness). I really enjoyed the capucchinos and the drinks (cocktails and beer). The beach, weather and water were excellent. The entertainment was very good, especially the synchronized swimmers and the Mariachi band. The public washrooms need more frequent attention than they give them.