It starts with proper booking support

First of all our booking agent Jennifer Brown..what a wonderful, kind professional service she provided. Good on you Jen. Yes hotel lived up to its reputation. Wonderful atmosphere and offered the best of Cuba. If I can recommend anything than perhaps a ramp alongside the stairs to the beach .

Amazing Resort

This was our second time at Melia Las Americas and for the second year in a row, it did not disappoint. We pay the extra money and upgrade to the Level. We think it’s totally worth it. Less busy pools, fantastic service, pool and beach right outside the rooms, the list goes on and on. Our concierge (and now friend) Tanya makes sure everything is perfect for us and checks in regularly when we are there. The hotel is clean and, there’s air conditioning in most indoor areas. Many people always ask  [... read more]“how’s the food”. My answer is always “so good”! The a la carte restaurants have so many delicious options. The buffet is fine. Lots of options - veg, meats, pastas, breads. The mango though…let me tell you, might be the best thing I’ve ever eaten. Get to the breakfast (and sometimes lunch) buffet early because it goes quickly. We will continue to return to Melia Las Americas. 10/10

Melia Las America review

Our experience in this hotel has not been the greatest. I’ve been going to this resort many years, and I have to say that this time the level of service and quality of food has diminished. The staff seemed to be struggling serving people, and we’re not very efficient The rooms are dated, and the hotel itself needs an upgrade our air conditioning, although it was working was very noisy and had trouble sleeping at night. We paid extra for the level and it was definitely not worth it for what [... read more] we paid for especially since when I went to the bar to get the level alcohol beverages, half of the time they were missing. The quality of food is definitely not what it used to be this would be compared to a three star resort. I will not be going back to this resort.

Very Nice

The hotel was very clean and well kept. The grounds were kept clean and manicured to look nice.The food selections were good. The bread was outstanding might be the best that i have had. The service in the buffet was very good. The hotel was quiet and if you were going to look for a place to just relax this is the place. Its geared to couples so there was not much late night action going on. The entertainment was very good. The service at the pool bar was excellent, i have to say that Yamia and  [... read more]her co worker were fantastic there service was top drawer.

Great resort

We came back from this resort last week. It was our first time in Melia Las Americas, and our impression of this resort was good. We booked The Level. Grounds of this resort look very nice. The ocean is absolutely amazing, crystal clear and warm but a bit wavy. The beach is good. We were spending all mornings at the beach, and afternoons at the swimming pool. The swimming pool areas have been well-maintained, and pools are clean and look great. There were not that many people at the resort, and  [... read more]we never felt crowded by people. We could always find launches, and staff at the beach was bringing us launch cushions as soon as we were coming. Our room was very spacious and practically looked like an apartment. Beds were comfortable, and bed linens clean. Room cleaning service was not bad, but in our opinion, cleaning personnel should do a better job. Food and drinks and their selection at the resort were just okay (which was expected and didn't affect our impression of the vacation); however, pizza at Limoncello for lunch was outstanding :) We very rarely eat pizza in general, but we really enjoyed it at Limoncello and highly recommend to try it. Customer service at the resort is decent but has room for improvement. Will we return? Probably, yes. Melia Las Americas is a beautiful place to stay if you need a nice and tranquil getaway at the ocean.

Great resort

We've been to Cuba probably 100 times in the last twenty five years and stayed at several different hotels. The bottom line is "you get what you pay for". This is probably a four star hotel and it has now become our favorite in Cuba. Feels like home.

OK for golf but not much more.

The resort is next to the golf course and is very convenient. The resort itself is quite dated and could use an updating. Food selection ok but limited choices. ie - 1 choice for dessert. Beach is spacious with plenty of chairs and cabanas. Drink choices limited. One day on hand next day gone. Staff are all very friendly.

A little piece of paradise

We enjoyed 2 weeks of sun, sand, golf and relaxation at this beautiful paradise. The warm welcome and assistance from the Level staff Tanya, Frank and Roberto were always appreciated. They ensured our stay was comfortable. The staff at Limoncello for breakfast and lunch were always met with eager smiles from Danay, Oslady, Claudia, Marilyn and Janete. Our favourite dinner restaurant was Arcana where Armando our server always welcomed us with open arms. The pool staff Jorge and Raul  [... read more]always greeted us with extra cushions to ensure our chairs were comfortable. Golf had amazing views and we never had issues with our tee times and we kept our bags at the club house where Ricardo and staff

A Diamond in the Rough Resort!!!

Whether you're an avid golfer or not, this resort is a guaranteed great vacation in Varadero, Cuba! We had a wide variety of food items to choose from everyday and lots of beverages to wash it all down! There were lots of activities to choose from and great quality entertainment on most days. The service is pretty good and the staff are all very friendly! And of course - The Beaches are Awesome! Can't wait to go backl

Incredible experience

After a couple of bad experiences in Cuba, I finally had the pleasure to enjoy one of my best holidays. Everything was above my expectations. Food, entertainment, personal… all very good. The beach was clean and activities were great. Wide variety of drinks. Golf was good as well.

Best trip ever!

Not only the staff were great, we made friends all over the world! Food was excellent, Beach amazing and guests were so mature and greeting! I'd go back in a heartbeat! The staff remembered our names and took care of us as royalty! I've never been so spoiled in my life. Thank you Melia!

Excellent adventure

Hotel was better than expected good food and amenities will be back. Proximity to golf course was perfect and grounds were well maintained. Staff were friendly and accommodating. Restaurants were better than expected, good selection and quality.

Very good resort

We stayed in the main hotel (not the Level section) in which the rooms are a bit outdated but the lobby is very nice. The rooms were cleaned every day the bedding and towels replaced. The mini bar was stocked with beer, water and pop daily. We received a nice bottle of Havana Club rum because we were repeated customers which was a nice touch. The food was pretty good for these days Cuba situation (which is a disaster) and the hotel management is making huge efforts to keep the hotel and restau [... read more]rants at a satisfactory level. The beach was clean and plowed every other day and it had plenty of sun beds. We had a great vacation with not much to complain. The only thing I would suggest is to have better quality of alcohol choices like whiskey, vodka, etc. What you have right now and last year on the same period are the cheapest options (whiskey from India which is pure alcohol with some color). Also the wine options in all the restaurants were of very cheap poor quality. Otherwise everything was fine. Thank you MLA!

Varadero Golf Vacation

Just home from Melia Las Americas. It was not our first time at this resort. Our room was dated, but had a beautiful view, as we had booked, and was spotless everyday. Our housekeeping was awesome!! The food was hot and plentiful and very good. Lots of drinks, and even though they ran out of a couple of mixes, there was always something else to choose from. Staff was very friendly . We probably picked the worst week of the year, as we didn’t get to enjoy the ocean or the sun.. no fault  [... read more]of the hotel. The golf however was great, fun course to play and again the staff was great!! My favorite must have been the early morning coffee at the sports bar..great guys and always lots of smiles and awesome coffee! Hopefully next time we will have the sun and the ocean!!

Amazing resort for golfers and beach lovers!

As with anything in Cuba, lower your expectations and you'll never be disappointed. Golf: most tee boxes weren't in great shape, but you'll find a place to tee it up. Fairways are hard and your ball will roll forever. Greens are overgrown so putting will take some getting used to. Overall, it was amazing to golf in January at a fair price and the guys at the course are great. Tip the guys well and leave the bags at the course, so convenient to walk over in sandals and a beer. Hotel (we sta [... read more]yed in the main building but may try the LEVEL next time, looked nice): Rooms are clean and in decent shape considering the age of the building. Everything works, never ran out of hot water. Restaurants: There weren't any shortages of food and drinks- decent selection. Beach/pool: Absolutely amazing beach, never had to reserve chairs! The pool looked great, but we never spent any time there so can't comment on it. Staff: most provided great service with a smile- those are the ones that we tipped well.

Truly awesome resort

The hotel and surroundings were spectacular !!!I The staff were amazing. The entertainment was solid!! Each day was enjoyed with morning coffee and breakfast and the beach, workout and golf. I continue to recommend the resort to family and friends

Amazing!

Las Americas was amazing! We upgraded to the Level and it was absolutely worth the extra money. The service by the Level staff was impeccable and they were accommodating to all of our needs and requests. Our room was very clean, the food at the a la carte restaurants was very good, and the food from the grill by the swim up bar pool was delicious! There was something for everyone at the buffet. The beach was pristine and water refreshing. We couldn’t have asked for a better stay at Las A [... read more]mericas and we cannot wait to go back!

Nice Resort

Hotel is okay, we had an ocean view room in the Level section. Room is very large with two bathrooms. Restaurants were good and the service was excellent. Having a room in the level section permitted us to have the imported alcohol beverages. Beach is clean and pleasant to go walking. Overall the club is good, and only 30 minutes from the airport. The only negative is that the mosquitos were biting you where ever you were sitting.

Beautiful Resort!

Lovely resort for adults! The architecture, landscaping and pool areas were beautiful. I loved how many tall palm trees there were, which is not typical for Cuban resorts. They had a newly built deck with modern furniture that had stunning views of the sunset. Beach was beautiful and well kept. I’ve been to 4 other Cuban resorts and I think this one had the best tasting food. The rooms in the main building were older/dated which is what you should expect in Varadero, but if you get an ocean  [... read more]view room, you don’t notice it. The views are stunning and my room was filled with natural light. They have newer built bungalows in the level areas which is about a 3-5 minute walk from the main building.

Good times

This is my 3rd trip to this hotel. The golf is getting expensive with paying $44 American per person for a cart. The drinks are not great with the shortagew but we got by. Don’t lose your beach towel! You’ll need to talk to security and waste a whole day over a beach towel. Overall, I like this resort but only book when the price is right.