Great Experience

The hotel was well maintained and in overall good condition. The service was excellent and the staff were all friendly and helpful. I really enjoyed the layout of the property and the beach was very nice.. in my opinion much better than the pool area, but thats probably a personal preference more than anything. Only tried one ala carte restaurant and didn’t find the food difference sufficient to warrant another reservation at one. Buffet was large and had lots of food options. Quality a [... read more]nd availability of some items was hit and miss but exceeded my expectations. Overall it was a great trip and I would return to this property again!

Large Resort

Approx 1500 people in resort. Modern, Food and drinks good. Sunwing flight times from Kitchener Suck. Arrived at Hotel after 11pm arrived home after 3am 10 minutes from Airport. Checked website at Kitchener airport parking $60 per week plus $8 for additional 2 hours . It came in at $128. Never again. I can get a limo to and from airport for $43 each way. I am 73 years old with low patience. For the first couple of days we would go down for breakfast at 9 to 9:30. The second day I waited 45 minu [... read more]tes in a line for an omelette. Gave up.By the end of the week we were going closer to 10 am when it was not so busy. Internet was non existant. Rooms were small unless you paid roughly $800 more for the Level 5th floor. I have been to Cuba over 40 times and love our friends at the Golf course. The staff is excellent and work very hard. Our old friend one day worked 18 hours straight. We knew 3 employees at the Hotel and they were very helpful. The beach is nice but with so many people chairs are scarce. The biggest problem I found was waiting in lines. Not my type of holiday. Don't bother with the Alacarte's . You have to book them daily at 7am with a 50 yard lineup. The female Sunwing rep on our first day tues. made us wait for an hour and then she said she would be another 1/2. hour asked the male Sunwing rep on Sat the 24th and he was very cooperative. I asked the lifeguards if one could help me move a chair about 50 feet and they said get the chair man. I went and got it myself and told him I would have given him $5. He said FU. They are 300 yards back from the beach. I don't know how they would save anyone with a beer and a cigarette. I have trouble with stairs and don't like elevators. There are about 30 stairs to the beach. If you like a nice burger on the beach the beach grill is nice if you want to wait for 45 minutes. We love the Cuban people but we went to a 3 star small resort and had a much more relaxing time. Everything is close. The people at tripcentral who we book with are the best. They have the best and simplest website. I would probably do better if we went back but I don't think so now. You know how Canadians talk about the food in Cuba. Don't worry there is no problem with food in this resort A1. Lots of Beef

Lovely resort!

I love that the Melia is situated on a wide expense land right next to the beach. Lots of room to move about, lots of room to sit outside and enjoy the weather and a nightcap! It’s great, having an option to book unlimited visits to one of the three inside restaurants. I especially enjoyed going to the international restaurant and seeing Roberto and Betsy on all three occasions (they are wonderful & their crepes rocked)! It has a wonderful expense of beach, and there were always lots of loun [... read more]gers to go around! All the staff were wonderful (our first housekeeper, and our last housekeeper went above and beyond). The only I can say about the resort is that our room was on the cool side and at night it was too cold (although once under the extra blanket, they provided all was well).

Beautiful Resort

Overall amazing resort! The staff were over the top helpful, kind and extremely friendly. The resort was incredibly clean and room service was top notch. The food was very good with lots of variety. The beach was simply beautiful. The only downfall was the wifi, limited to lobby area or very close surroundings. Would definitely recommend this resort without hesitation!

Bad food ruined the trip

It was our first time to Cuba. I was warned about the food but never imagine it could be so bad. Not to mention the staff at the buffet filling plastic water bottles they serve to guests with tap water. My daughter was very sick because of it. Dishes were dirty. Most of the staff gave us the impression that they don't care. Only a few friendly faces. Rooms are nothing like in the pictures on the website. They burned trash 100 feet from our room all night and almost poisoned us. Had to ask room s [... read more]ervice to change our sheets. They didn't clean the bathroom either. Just gave fresh towels in a dirty bathroom. The rest of the resort and beach were very well maintained and very nice.

Fantastic resort!

We’re very happy we choose this resort and had a great week in Cuba ! The location is fantastic, only a 10 minute taxi ride to downtown Varadero, which we went to 3 days for shopping, eating out, chatting with locals, and stopping for some Cuban rum lol! The rooms are simple, but clean. Beds comfortable. The A/C works very well, in fact almost too well ! The staff are beyond friendly and accommodating, and very very grateful for your tips. The food is the only downfall i can speak of fo [... read more]r this resort. The choices are very limited for breakfast, thankfully you can make a ham and cheese sandwich if you don’t care for eggs. Dinner at the ala Carte is very very good though. Pool is wonderful, lots of choice for chairs in the sun or shade, and the beach area and ocean stunningly carribean and just beautiful. Would definitely return.

Excellent Resort

All facilities was excellent. The beach is beautiful. The service was friendly and magnificent. The activities are really nice for the family member. The resort and the room always clean and fresh. Definitely amazing Resort

Amazing and beautiful resort

I recommend this hotel, impeccable service, absolute cleanliness, good food, beautiful beach, L LIKE +++ Very good outdoor show in the evening. Very good animation. the grounds and landscaping are to beautiful.

Melia Varadero

We enjoyed a week at the Melia Varadero. The Cuban employees at all level were beautiful and very accommodating however there were many extremely rude cuban guests at the resort. we did not let this ruin our vacation and maintained our manners . Food was as we expected but the beach at this resort is a real let down. Rocks everywhere. we would walk to other resort to enjoy the water the rooms can really use some attention

Wow, just 😲

We stay at the Melia Varadaro all inclusive resort from March 12-19, 2022. Wow. The staff were very welcoming, helpful and very accommodating. The resorts grounds were clean, floors shiney, and the food was superb all around. The pork was so tender you could cut it with a butter knife and the steak was thin yet tender. Oh did I say how good the sweet potato soup was and the chicken soup, reminded me of my mom's homemade chicken soup. Did I say how awesome the staff were? The staff that should  [... read more]receive a raise or at least the employees of the month award are The resort was perfectly located, not to far away from the airport, a short 2 minute walk to a shopping center with an open market out back. We did two excursions, the Jeep tour and the all day Havana trip. Wow! An amazing time was had. I would highly recommend this resort to anyone who is visiting and wants to experience Cuba. If I had to give this amazing resort some constructive criticism it would be the meat in the La'cart restaurant was a little bit salty but very tender and the buffets pasta was a bit strachy, all The other food was amazing.

Enjoyable holiday

We stayed on The Level and we think that the extra cost was well worth it. The beach seems to be eroding at an alarming rate, but we enjoyed playing in the surf. The food was pretty good, considering the challenges that Cuba faces, and by staying on The Level you could have lunch at the Tex-Mex restaurant which helped to break up the monotony of the buffet. You could also book as many a la cartes as you liked, which was nice, and wine was available at all the bars throughout the day (as oppos [... read more]ed to just with dinner like some resorts). The rooms were clean, great views, the staff was friendly (mostly), and we were always able to find a lounge chair.

Good vacation

We were upgraded to a suite which was great news. The room itself was dated, furniture stained, chipped bit the private terrace and view were spectacular. The food was decent. Buffett was not appealing, what you would expect but the a la carte restaurants were very good. Service was just ok. It's a large resort so many different people were serving you. The one big thing lacking was nightlife. There was sometimes someone singing in the piano bar but after 930 or so there wasnt much to do

Awesome Resort

Awesome place we go back there again and would highly recommend itSuper friendly stuff only problem we had was the cleaning lady when I was in keys and took a towel is that we brought from home. The hotel was close enough that you could take a scooter or a bike and go into Varadero

Amazing resort and service!

Everything from the moment you walked in just feels right! It is a beautiful well kept resort and the staff are amazing. They go above and beyond for their guests. I’ve been there twice and we plan on going again next year. If you can upgrade to the level, I highly recommend it.

Nice Resort

Resort grounds are a bit on the smaller size than most Caribbean resort, but this hotel did the job nonetheless, we upgraded to the level section which is recommended, we wanted something we got it, service was fast and always available, spoke to other guest not on The level and their experience was different mostly due to weather out of 10 days we had sun for 3 so a lot of days we were inside which the resort interior is small as well so it led to busy common areas. Our experience was nice it w [... read more]asn't the best location or resort I've traveled too but it did the job. Beach areas are okay but it is not on the main varadero strip and it has lots of rocks in the ocean which is not the case on the main strip. Pool water was always freezing, they seem to pump cold water daily in it.The food was great no issue there, this resort have amped up the cuba bad food rep, we ate well all week. Look I'm not picky we've managed and it did the job but truth be told the above are facts and should be known.

Close but no cigar

my father and I stayed at this resort and I hoped for a bit more. I keep in mind that Cuba is not Vegas but there were small things that were definitely lacking. Overall we were pleased but small things could have made this stay better. The cheapest plastic cups. A swim up bar 2m away from service. No hot tub. 24 hour bar food was not good. The hotel also lacked ambience. Past 11 you might as well go to bed. Nothing at all to do

R & R Vay Cay

Needed a getaway to unplug from work and other life stressors take in some sunshine fresh air get that vitiamin D we all need to endure our long cold Canadian winters. No cell phone no internet, just a book a glass of Brandy and a good Cuban Cigar and get back to basics. Walked daily ate healthy at a Fabulous Resort the Melia Veradero. I simply called my go to travel agent explained what I needed to decompress 3 days later I was off. The staff were gracious and very polite to deal with throu [... read more]ghout this resort. Rooms were clean the grounds were beautifully maintained and the beach was glorious. Now when it comes to Cuba folks are always concerned about the food, let me tell ya you will not have that issue at this resort as the food was excellent to say the least. I ran into many vacationers who are returnees to this resort probably more so than any other resort or chain I have vacationed at over the years. I now know why as I will indeed be returning and bringing my family to experience this Melia Resort. So Melia Veradero get ready for another happy traveler who will now become the next traveler to become a multi return visit vacationer. I would like to put a special shout out to 2 staff in particular that work at the main bar the lovely bartenderness Seniorita Fatima who's happy demeanor and infectious smile makes you feel like you've known her all your life. And lastly Luis Miguel a young eager to insure all his table serve customers are happy and feel welcomed yet not overbearing just genuine charismatic personality. As a business man who has hired over thousands of employees this young man has potential to be a valuable asset to the Melia Team whom I would not hesitate to invest training to see the heights this young man can obtain. Melia Veradero I thank you for a providing me with one if the best Vay Cay I've ever had. I say Cheers to all the Melia Team OUTSTANDING !!

Good.

Hotel staff friendly, beautiful beach, fun entertainers. Dwayne Wade would give this a 9/10 but i would give it a 9.3 at least. On an additional note, bring ketchup packs and hot sauce with you and your own sunblock unless you are trying to pay $20 for a bottle of it.

Would recommend

The hotel was maintained beautifully, the staff were incredibly friendly and accommodating and while Cuba is not known for their food I found this much better than my other trips. Also the beach is incredible.

What a dream!

We booked this vacation last minute and were a little terrified that it wasn't going to be great, we were totally blown away by how amazing this hotel and the staff were. Everyone was so sweet and kind, the front desk staff took their time to make sure we were comfortable, our maid Zenaida was perfect! Everything was clean and impressively manicured and the food was really really good (we had been warned about the food but were pleasantly surprised) If you are a foodie or are someone who finds [... read more] problems with things easily you might find issue with the food (blander than we are used to here in Canada) you might find issue with the rooms (a tad dated) you may not like the pool (no shade or swim-up bar) but if you can look past these flaws ( really can you even call them that??) then you will have an amazing time at a resort that is as relaxing and welcoming as it is beautiful!