Fantastic family resort

We have been many times to Turquesa hotel, so much so that we are always treated like family. We had an issue with hit water this trip, took 4 days to get it finally fixed. Also had an issue with our a/c unit thought the course of one day. Completely shut down until the next night when they finally for that running. What can you say.... it's Cuba and all things considered we had another great holiday thanks to all the staff... Isabella, Ronaldo, Pablo, and all the staff... thanks aga [... read more]in. Just a note... they are completely renovating numerous rooms on the resort. Have been working on them for several months now, and would expect by November 2018 they should be complete and the resort is to be starting the next section to be upgraded.

Fantastic Vacation!

I was extremely pleased with the Be Live Turquesa and would not hesitate to return. Actually I have already decided I will be back next April without a doubt. Before booking at this resort, I did a bit of research about it. I fully understood that it was smaller, older resort so I knew what to expect. While it may be a bit outdated, they do seem to be taking steps to make improvements to the rooms. As well, I fully understood the devastation from the hurricane last year and how it affected the a [... read more]rea. The Be Live resort was beautiful. Fabulous beach with new palapas, the pool was awesome & very relaxing and the entertainment was fantastic. Food in the buffet was excellent and I was always able to find something to eat. Unfortunately I did not have the opportunity to try one of the a la carte restaurants but everyone was raving about how good the Italian restaurant was so I must try it next time. The resort was kept very clean by all the hard working staff and it was the staff that set this resort above and beyond the others I have stayed at in Cuba. They treated me like family! They were all so nice and made me feel so welcome. They made my vacation! I can't wait to see them all again!

Decent Resort

This resort,is a no thrills,but clean and tidy place to rest your head for a week.The grounds are lovely, the beach is beautiful. The food is decent, food service is good. The service at hotel front desk is the worst,you can wait up to 15 minutes just to exchange money and that is with the front desk NOT being busy.The motto of the hotel staff is You are on Cuban time.....Don't worry....if you have NO expectations,this resort will be suitable for a week's holiday.

Super awesome

We were very pleasantly surprised by this resort, be it smaller than most that we have been to. The food was fine, the staff were amazing from our cleaning lady Cathy, our bartenders Pablo and Gregorio, and our wonderful servers especially Lisell who stole our hearts from day one. The resort was on the best part of the beach with plenty of room for everyone. It was clean and well maintained and we cannot wait to go back.

Needs a renovation

I stayed at this hotel 18 yrs ago when it was first built. Unfortunately the rooms and bathrooms have not been kept up to the same high standard that they had then. There are many bathroom repairs that needed doing, plus locks on the balcony door and the bathroom window were broken. The railing on the stair case was wobbly, and part of it missing at the bottom, a safety issue for some people. But on the opposite side, the buffet meals and the snack bar lunches were very good quality compared [... read more] with some 5 star hotels we have stayed in in Varadero and the entertainment every night was very good and varied There was plenty of live music in the bars, dining rooms and theater. Would I recommend this hotel, yes if you don't pay top price and you know what to expect with the bathrooms (missing tiles, wonky tap, wobbly toilet seat).

Amazing resort

Good ambiance, very friendly and so warm surrounding. People are very nice and they treat you with respect. I would definitely do it again. I will tell my friends to visit this resort. the beach and the food are great

Great time

great beach, food was good,room not too bad,had a blocked toilet they fixed it in about 45 minutes,,,impressed.. too bad the hurricane damaged the palm trees badly,, all in all great time. no problem getting a lounger on the beach there lots of them. sometimes they would run out of mint leaves, no mohitoes!!!

BeLive Turquesa

The staff have done an amazing job of cleaning up after the storm. Hotel being painted, new beach huts etc. Staff VERY friendly and helpful. Food was good....Red Snapper was amazing.....Have been to this hotel 10 times and intend to return.

Quick and successful recovery after IRMA

We stayed in Be Live Experience Turquesa 14 days, from September 27 – October 11, 2017. That was second time in Turquesa. When we arrived we noticed damage in resort: palm trees did not have leaves, big trees in pool area (ficus and others) did not have leaves, buildings damage on the walls and roofs, big damage on the main restaurant (buffet). All three meals were served in restaurant on the beach. Cuban people were working day and night in the Main restaurant. Two days after we arrived, they [... read more] finish inside work and start to serve all three meals in it. We were very happy with quality of the meal as well as whit variety. Lot of fruits: papayas, oranges, guava, pineapples. Service was excellent, everybody in restaurants, bars, maids and at receptions were very polite and tried to make us happy. When we arrived all umbrellas at the beach was gone. After few days, management put on the beach around 60 new folding plastic umbrellas. That was very good job. Big waves move sand from the ocean on the shore, so now is the longer way to walk to reach the water and longer shallow water to reach deeper water to swim. That is no big deal, I just notice changes. We share opinion other people in Turquesa than Management of the Hotel together with all employees did very good job and made successful recover Turquesa after hurricane Irma. We (three couples) look forward to come back and enjoy in the Be Live Turquesa again in the future. Hopefully next year.

Pleasant Surprise

Just returned from Be Live Turguesa and was really impressed with this resort, although smaller in size, has everything you need. The rooms are large, never ran out of hot water and the food was good. You may go for the amazing beach but don't overlook the pool. Large in size and 5' deep, a roped off section for smaller children. The down side,chair hogs, limited activities and money exchange. As a Canadian 100. got us 69. cuc. Don't be concerned with the recent hurricane, the resorts are fully  [... read more]functional and the properties free of any debris. The Cuban people have worked really hard to restore any damage they may have encountered in an effort to offer you the best possible vacation experience.

We had a nice time

Rooms needs to be upgraded other vice a very nice and clean hotel, stuff is nice and helpful, beach is clean. Mexican and Italian restaurant enjoyable. Nightly entertainment always good. I would return to this hotel.

Great time

The grounds were easy to navigate and clean.The rooms were comfortable and clean.The bidet was a nice touch.There was a small unstocked mini fridge which was handy for storing water and drinks for the evening.

Great resort, just the right size

Nothing fancy but the staff are the best. Food is good and the resort is starting to be fixed up. Great place to relax for a week. A smaller resort has the family feel to it. Best beach in the Caribbean.

Great bang for the buck

The rooms were outdated but clean. Large sized, intimate little town rooms. Restaurants were limited Buffet good quality and tasty Overall impressed with Buffet. Intimate community, ideal for a quiet getaway. Not the resort for you if you are seeking amenities. There are small token amenities available.

Simple and Sweet

Our stay here was very pleasant. The staff were very friendly and made you feel like part of the Turquesa family! Daimel, Raymundo and Dan were so lovely and welcoming. They were always there to ensure your safety and to make sure you were having a good time. That being said, there is some favouritism that happens at this resort (and I am sure at many other resorts in a tip based economy). Servers at the buffet would claim the section was "full" and save it for the best tippers. In relation to [... read more] tips, there is a very short supply of small curerncy in Cuba. It was explained that this is actually due to the banks not having enough of it in circulation, but it does make it very hard to tip when all you have is 5 and 10 CUC bills. The resort would run out of small change very early on or not have any at all. It is reccomended to exchange larger bills for small tips with the wait staff when possible. The house keeping service was really lovely. We always had clean linens and towels, as well as really cute towel and blanket art daily! Unfortunately, we came home with some bites and are unsure if it was bed bugs or sand fleas or mosquitos, so maybe something to look into more when you get there. Just double check your sheets. To be honest, it was probably nothing but what can you do. Upon your stay, they provide you with one large bottle of water in your room, but that is it for your stay. Luckily, you can ask any bar or buffet to fill it up with filtered water- we did not have any problem with this at all. The water they give you is safe. The food was actually really really tasty! I have stayed in Cuba twice before where the food was really bland but this food was soooo good and falvourful. The restaurants were pretty good too. In terms of the restaurants, I would reccomend the Italian and Cuban, the Mexican wasn't too bad but not my favourite. You need to book these the morning of the day you want to go. Get there right at 10 am! Books up fast. The outlets here are all 220v (aka European) so bring a converter, but don't bring your hair dryer or straightener because it will blow them out! (Frizzy hair will have to do). They do have a blow dryer in the bathroom though. The alcohol was pretty good and they are very generous will how much they pour. They do not have diet soda but sell it in cans at the store on site. The beach is beautiful, clean and really well maintained. The water was so clear! The chairs at the beach are pretty uncomfortable though, and some are broken. But the view, the sand and the water make up for it. The pool is quite nice, but I didn't spend any time there as the beach was gorgeous. Very well maintained pool. The entertainment was very impressive and interactive! You could also win bottles of rum at almost every show or activity. There is no club or discotheque at the resort, but there are some near by that you can taxi to. There is mostly an older crowd- families or older adults. This is definitely not a party resort. Most people are in bed by 11:30 or midnight. But there are always people willing to go out if you make the right friends. The resort is small and everything is really easy and close to get to which is a major plus. Its cozy and relaxing. The mens bathrooms in the common areas for the most part dont have toilet seats, so men, poop in your rooms before you leave! Womens bathrooms mostly do have seats. Never a shortage of toilet paper. Over all, really great experience!

Had a great time!

The rooms were clean and the staff friendly although I had heard of some people having issues because perhaps not an acute understanding of the urgency of their situation. (A relative had passed and getting help, accessing outside phone lines etc., was not easy for them and they ended up being helped by other guests). The food was not amazing but it is what we expected. Good weather, great beach, friendly staff and entertainment. It met all of our expectations. Note: Your bathroom shower w [... read more]indow has a frosted covering over it. It has been placed on the wrong side of the pane of glass on all rooms. From the grounds looking into a bathroom you can see very distinct silhouettes of whomever is in the shower. Put a towel up!!!

Great Resort

The Turquesa is an older resort however they are undertaking a major upgrade at the end of May to November 2017. The room was a little time worn but very clean. The grounds are very well kept. We didn't spend much time by the pool but it appeared to be well kept & clean. The beach was beautiful, clean and pretty much stone free. The food was adequate, plentiful with enough choice to suit every taste. The staff were fantastic. they tried to anticipate your needs and invariably met them.  [... read more]Will definitely return.

Great Experience at Resort

Be Live Turquesa was such a welcoming atmosphere even though some of the staff hardly understood us. The resort is very well maintained and the food was very good as well. My Mom and I had gone for the Beach...and it was amazing! White sand one the beach and in the turquoise water; on the windy days it was like swimming within a wave pool. We had a blast. The staff at all the restaurants were amazing and we were given some gifts...plus the maid was wonderful and creative with her decor. We wo [... read more]uld recommend this resort to anyone looking to go to Veradero.

I was pleasantly surprised

Our short stay at Be Live Turquesa was a pleasant surprise. The beach was amazing and the beach staff very helpful. A number of different events such as volleyball, aquafit ran throughout the day at the beach. The staff were very friendly and helpful. We had a delicious dinner at the Italian restaurant. The room was clean and the staff kept it serviced daily. A great place to go

Nice Resort good balance between price and quality

The grounds were nice, pool was a good size that would work for families or anyone else. The beach, as in all of Varadero, was excellent. Food in the buffet was better than anywhere else we have been in Cuba but that is just OK (except for the Italian A La Carte restaurant which was really good). The service was friendly throughout the resort The room itself was better than most: clean, spacious, fairly updated and comfortable beds. I am pretty happy we ended up here compared to other resorts I  [... read more]have seen. If you do not like it here you had better pony up for a clear 5 star or more.