Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(192 Reviews)

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Susan  - 

Verified Purchaser

Great value for the money

good food ,good entertainment, great staff from the managers to the cleaning staff. beautiful scenery. great for a reasonable price get way, you could spend more money but it has everything you need sun, sand, good food and great staff.

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Private  - 

Verified Purchaser

Rest and Relaxation

This was my first time to this resort. The resort itself is very outdated and the rooms need an upgrade but they work with what they have and my room was clean and tidy. The first room we were given had no shelving in the bathroom, no blankets, rotten food in the fridge and the safe was ripped out of the wall. I was moved to a new room the next day with no problems. The hotel clerks were very helpful. The overall experience of all the staff and servers was wonderful. Everyone is very nice a [... read more]

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Private  - 

Verified Purchaser

Awesome resort

Nice rooms.Very clean resort.Staff very friendly staff.I would say mostly older couples.Beach was grey sand also very small not a great beach for long walks.Lobby bar had excellent musical entertainment.

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Private  - 

Verified Purchaser

We loved it

The Hotel was good, we wanted another bed for my son and it was arranged immediately. The rooms were cleaned well, water pressure excellent, hot water always available, public bathrooms well-maintained. Staff were very friendly, never obnoxious or assuming. Food was excellent, great choices, including meatless, always available. Fruit - great variety! The beach equipment (peddle-boats, etc. always accessible and in good condition). The only problem I had was the bugs on the beach, - regretted no [... read more]

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Private  - 

Verified Purchaser

Brisas Sierra Mar - 4 years later

We first went to Brisas Sierra Mar in April 2015. At that time, the hotel was in a bit of disrepair: they had been hit hard from hurricane Sandy (IIRC?!?) a few years earlier, and the resort showed some signs of decay. Pool was in need of repair, rooms A/C went down, water interruptions, etc. Upon returning this year (2019), we found the place to have been significantly repaired, with the pool liner redone, new coats of paint all around, and as always the grounds were well maintained and the  [... read more]

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Private  - 

Verified Purchaser

Very Special Resort

This hotel is in a gorgeous wild location - just ocean and mountain views, hence the name. Lots of amenities and activities, great food and thoughtful little additions to the experience. Snorkelling, hiking to waterfalls, cycling, sea kayaking all make for a well rounded vacation.

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Drummond White  - 

Verified Purchaser

Wonderful Family-like service

While the resort may seem a touch run down, the rooms have a lovely view of the Carribean from their balconies and staff and music more than make up for the lack of maintenance and occasional problems with the elevators. This is a place where many can have extended stays and build lasting relationships. Overall - a wonderful time!!

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Private  - 

Verified Purchaser

Unique Resort

This would not be the resort most people would like.If you want luxury accomadations,excellent food,lots of activities,white sand beach you wouldn't come here. If you want friendship,adventure, relaxation and the best weather and the most beautiful scenery this is the place to come. I have been here 9 times and each time has been a different experience.The staff are amazing,All the little hitches make it part of the experience.?Will the elevator work this year.What food will or will not be ava [... read more]

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Gwennie  - 

Verified Purchaser

Brisas Sierra Mar

Visa NOT accepted at the hotel as shown in the tripcentral info sheet. Almost ran out of money. Room assigned without consultation while on the bus Oceanview room stipulated, not provided. Our room overlooked the main hotel and parking lot. Earplugs used. Five flights of stairs, no elevator. Upon arrival, asked for a different room, as we have mobility issues. Front desk staff rudely rejected our request, both upon arrival and the next morning. They actually argued that you could see the [... read more]

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BJF Ellis  - 

Verified Purchaser

Amazing again!

This hotel offered a wide variety of food. The hotel staff are so very friendly and helpful. The pool is in good condition and well maintained by the pool staff. The rooms are comfortable and always kept extremely clean.

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Private  - 

Verified Purchaser

Lovely resort

Great great service and experience amazing Beach people. people working at the reception desk extremely helpful spoke well English. I greatly enjoyed Cuban people and their great and respectful attitude towards me.

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Private  - 

Verified Purchaser

A lovely location

The grounds are very nice and the setting is very pretty. Staff is friendly and helpful. Beds are a bit hard and unforgiving. Water sports are very good. Sailing trip on the small catamaran was wonderful. It was hard to get a reservation for the a la carte restaurants. Entertainment was okay - the walks and hikes were very good. The repeat customer event had good entertainment but the dinner could be improved.

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Private  - 

Verified Purchaser

Brisas serria mar

This was a great resort food was good shows were good people were great and the view was amazing. We did run out of internet cards but had more bye the end of the week. If you want a quiet week with lots to do this is the place

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Spark  - 

Verified Purchaser

Great place very fiendly

The people were older quiet the view was amazing and staff were great, would go back for sure my wife would love it lots to do and food was good a little short on toiletries nearness the end. Went to san Diogo on the Cuban bus saved huge the bat cave trip well worth it as you meet people they all help you

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Conway26  - 

Verified Purchaser

Great resort

Hotel was great value for the money. Enjoyable atmosphere and staff was extremely friendly. Food was good and there was plenty of variety. Hotel staff was always there to make your stay enjoyable. Entertainment staff made sure a good time was had by all

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Private  - 

Verified Purchaser

Good

very poor beds, but great weather and views it was worth seeing , I recommend for this money. Fantastic stage performances and good rest , good trip to relax , friendly people , beach little, the water in ocean is warm and clean

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Mjbennett34  - 

Verified Purchaser

Beautiful Setting

We loved this resort the incredible views, the people, lush vegetation and the variety of excursions available. We had an ocean view room in the lower building and it was great...small but no issues with water or electricity or A/C. The snorkeling on the reef was amazing and not far from the resort. We liked the food...lots of chicken, pork, had roast turkey a couple of nights. The beach restaurant had limited offerings and ran out of pizza so we never got to try it. The music in the lobby was g [... read more]

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Daniel  - 

Verified Purchaser

Brisas Sierra Mar

Returned customer, familiar faces all over, people staying there for up to 5 months, good budget hotel but far from everything, shortage of toilet paper this time, hotel was full in February and they had more food than usual, my place to escape winter

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Private  - 

Verified Purchaser

Amazing Views and Warm Sea

The hotel location is great. It is between warm sea and mountains and the views are amazing. The service and food are adequate for the money paid. The sea water was very warm at the end of January and we were swimming with grandkids in sea every day. There is an affordable horse riding service for kids. During heavy rain, our room on the first floor was flooded and we were moved fast to the second floor. Then we returned back to the first floor room after room cleaning on the next day. The water [... read more]

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Irma  - 

Verified Purchaser

Stunning views

This was our 2nd visit to this resort, but have to admit our first visit was better. Pros: Great location & views. Services were good. As usual, personnel is friendly. Shows and musical entertainment were also good. Good selection of meat dishes, fruit and desserts. A-la-carte restaurants were very good. Cons: Buffet lacked hot/cooked vegetables. Except for breakfast, food was mostly cold or barely warm. Beach: The most disappointing was that almost half of the beach lounges were ripped/br [... read more]

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