Sonesta Maho Resort review

Trip date Sept 28 to October 5th -2023 Overall a very good resort. Sunwing lost my bag so had no luggage for 4 days. Main Oasis pool was closed down for renovations on day #4 of our trip. The alternate pool provided for guests was to small to accommodate everyone at the resort, so timers were used at lounge chairs which seating to begin with was very limited due to minimal chairs. Unfortunately, due to the construction repairs on the grounds, the resort did not have a beautiful vacation vibe as [... read more] it would most presumably would have. It was disappointing that we were not notified of the pool closure prior to booking. The waves in the ocean due to hurricane Phillipe were very high and strong - so beach use during pool reconstruction was not an option for my elder husband with hip and shoulder issues. The Oasis main pool for this resort -we were told will not be open for possibly 2 more months- this will be determined depending on the extent of repairs required to fix once it is diagnosed. Some guests were very disappointed as they paid more for pool/ocean views without warning either of this construction on site. Food on resort was very good. Resort staff were terrific. Friendly island. Dealing with Sunwing was not a good experience at all. Lack of communication from Sunwing staff regarding lost luggage. I spent the first 4 days trying to track down my own luggage with very little assistance from Sunwing. Hotel, room and restaurant cleanliness was very good. I would recommend this hotel once pool renos are completed and avoid booking with Sunwing and rather go with WestJet..

Ok resort

Staff were very helpful and nice. Pool needs a lot of help. Facilities were no frills. Food was respectable but lacked variety. Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaasaasssssssssssssssssssssssssssssssssdddddddd

A great getaway

Excellent. Courteous and professional staff and servers. The pool wasn’t that inviting, but the beach was a blast. Could do with a few more umbrellas. The food is excellent in all the restaurants. Spacious and comfortable rooms. Great entertainment at all the venues on the resort.

Great 4 star resort in a perfect location

We’ve stayed at this resort twice now and had a great time. The location is great, right on the Maho strip on the Dutch side. Multiple beach options close by Maho on resort, mullet bay 7-10 min walk and cupecoy maybe 15 min. The food was all great, rooms were super clean and the resort is constantly being cleaned. The pool has a fun energy with entertainment. It’s a great home base for your trip to St. Maarten! Be sure to venture off the resort, the island is safe and friendly no need to sta [... read more]y on resort the island has so much to see and is easy to navigate by bus, taxi or rental car. A true 4 star! Not as luxurious as some 5 stars but the price reflects. Great value! Fun for the whole family, couples, young or old.

Amazing resort

everything was perfect very nice hotel beach food service very good location just minutes from airport I will definitely return back very nice island just people are not very happy I never heard good morning or how are you I was feeling like we are not welcome there but otherwise this was very good trip like I sad I will recommend everyone

Great Location !! Outstanding service!!

The hotel is nice, not too big which was good for me. Food was very good with lots of variety. Location very good nice pools, beach not that great but the're lots of nice beaches on the island where you can go by taxi to spend the day. I booked the oasis poolview room in which I got a beautiful view of the pool and Ocean. The room is spacious with a round table and three chairs. My cleaning lady was Marie who did a good job cleaning my room daily. All the staff were very nice. This was not my fi [... read more]rst trip to this beautiful small island and it's certainlly not my last.

Maho beach is amazing

This place is great! Nice hotel, helpful staff, beautiful rooms, great atmosphere and with lots of fun during the day. The beach was clean, lots of sun chairs, not crowdy. All restaurants and buffets have great food selection.

Maho beach

Excellent accommodations trip was smooth no hassle. I must say Natasha did very good job it’s our first time and we enjoyed our vacation. The food was good the service not so good overall an amazing time. I would book again if I go to another vacation with Natasha she was very helpful

Fun place

Overall it was a nice resort. It’s clearly an older building but the rooms are clean and not musty which you tend to find in a lot I’d tropical resorts. Beds were comfy, staff nice and for the most part accommodating most of the restaurants were good. The Italian was very nice, great ambiance,views and food. The Palms grill was terrific, even the village tavern offered decent pub style food. The Chinese was so so, and being a vegetarian the buffet did not offer all the choices I’m used to  [... read more]finding another resorts. This is beach front - sort of. There are palapas and sand and loungers but there’s a wall - it’s built on a rocky part of the ocean, so you can get sand in your toes on the property but have to go down a path at the side of the property to get to the public beach - which is also shared with a beach club next door. The loungers and umbrellas in the beach belong to the beach club next door. We would go down and swim then Come back up to our chairs. They have two pools one a larger pool and one for kids they were okay. Pool bar was generally busy nice bartenders. The cafe was sparse, I think they’re still setting it up - not sure. Overall for what we paid it a decent value. This place s close to the airport, oh and don’t rent from the car company in the lobby you can get a better deal at the airport.

Wonderful time

We were welcomed on arrival with a lovely drink, steel drum music and lovely friendly faces. Room was ready for us and we were able to unpack, shower and freshen up for supper. Within 2hrs there was a Knock on the door and a lady there with a plate of treats and balloons ready to decorate the room for my husbands birthday, what a lovely surprise. We dined at the buffet and it was lovely, plenty of variety and everything we tasted was flavourful. We had two doors that would not shut, One was the  [... read more]bathroom and the other the closet. Within an hour of reporting it, maintenance was there and problem solved. Staff are so accommodating, so friendly and the resort is immaculately clean. Workers continue to keep this look on every floor. Washrooms in all common areas immaculate, women are always there maintaining the cleanliness. Bar staff and waitresses are amazing. All restaurants have a wide variety of food that tastes fantastic. Our favourite was the Italian but loved them all. Our only “negative” was the evening entertainment, not enough live shows and those we had only lasted an hour. Karaoke is ok but not great to keep guests interested. Beach is not great, lovely to look at but as it’s on a deep slope, very hard to walk. Strong undertow kept us from swimming. Fun to watch the planes. Need more shaded areas for guests to relax out of the sun. We loved this resort, and would definitely recommend. Sunwing reps were fantastic and always there every day to assist with any questions or concerns.Dave’s Open top bus tour was amazing, well worth including in your stay. Very safe area and Loved that there wasn’t any mosquitos too. Weather was fabulous the whole week.

Fantastic Resort

The hotel was clean, the dining was great, and the people were lovely. The only thing is I didn’t swim at the beach only once because I got pulled in from the undertow. So that was the only disadvantage.

Great for those looking for all-inclusive, even for just a single night

Hotel rooms were clean, and it was easy to get around the resort. Several options for dining. When we checked into our room it overlooked the family pool and we thought it might be loud in the evening, but all was fine. Shower in the room was a bit odd. Glass only half way and water leaked on the bathroom floor. Otherwise, room was fine. There are NO beach chairs/umbrellas on the beach, only on upper level which was disappointing for us as we wanted to be at the beach rather than pool but a [... read more]lso required umbrella. If we had stayed for a full week, would have been very disappointed.

Very nice

We received an excellent welcome upon arrival and were offered champagne and warm eucalyptus towels. We were promptly ushered to our wonderful room which happened to be dead centre on the pool and ocean views. Lovely. We enjoyed staff members who were engaging and helpful. Carmelita and the resident bartender at the Italian restaurant were very friendly and helpful. She was very sweet and made an excellent hostess. always enjoyed our dinners a little more because of her kindness.

Fun Resort!

This resort was right on the beach (just a few steps down but easy to navigate). Beach area was small but on a calm day the water was so clear you could see the fish without goggles/snorkel and the bottom was all nice white sand. The planes were cool and didn't interfere with the beauty of the place. Great food options and the buffet changed it up daily! Great location - easy and safe to walk across to the casino, restaurants, shops and to other close by beaches (10 minutes to Mullet Bay and 20  [... read more]minutes to Simpson Bay). Mullet Bay was a little bigger but busy - could rent chairs. Simpson Bay was quiet, not many amenities, but you could walk for miles along the beach. Local bus (van) stopped right in front of hotel and took you to the Dutch capital, Philipsburg for only $2 and it ran frequently. Pools were great and lots of different activities going on throughout the day. Evening events varied - some music/dancing, karaoke, illusionists. All were good but ended early most nights. Rooms were clean and balcony was great. Overall, a funtastic vacation!

Great Resort!

This was our first time in St. Maarten and at Sonesta Maho Beach beautiful hotel rooms were clean, food was great loved the Italian restaurant, cooking steaks on lava stone was pretty cool. The people were very friendly and helpful. The entertainment with Mike Price the juggler was amazing and Mack was funny and entertaining. Favorite bartenders were Eddy and Daniel both were so friendly and a great help when asking where to go in St. Maarten. I was worried about being so close to the airport a [... read more]nd having the planes fly over but I have to say it was entertaining and absolutely amazing walking over to that part of the beach to have them fly over you. I would definitely recommend this resort, just make sure to book room poolside or field side quieter. Thank you to Trip Central and Tammy Beamish for booking our vacation and being so helpful

Amazing vacation

Sonesta Maho Resort was the nicest place we have ever stayed. Friendly staff, clean rooms, excellent food and well maintained grounds. The Italian restaurant and Palms Grill were our favourites. So nice not having to make reservations. The buffet was your typical all inclusive buffet - I’ve had better and I’ve had worse. The bartenders and servers were friendly and efficient

Best staff anywhere

Pro The weather is the same almost everyday. 28°C during the day and 23° C at night. Stayed on the 7th floor in a signature oceanfront room. It was nice. The showers are kind of odd in that they do not have a door so water goes everywhere no matter how careful you are. In room safe, coffee, water, pop, beer and liquor. The staff are amazing. Everyone from the grounds staff to the servers, the front desk staff, the restaurant staff and especially the house keeping staff are always ha [... read more]ppy to help. Every single one of them is concerned about your experience and your happiness. It warms my heart to see that they take care of the many stray cats. Being right next to the airport you would think that would be a drawback but it’s not. It’s loud but nothing before 8AM and after 8PM. It’s actually very cool to see them land up close. Food is pretty good but unfortunately no wow moments. Never had much of an issue getting a pool chair. Some people abuse the reserving of chairs but that’s the same everywhere. Most of the guests were very friendly and pleasant. A handful of selfish people but again that’s the same everywhere. Cons Smoking at the pool, on the balconies and in public areas. Even an ashtray and smoking spot right outside the main doors heading to the pool. Cigar and cigarette smoke everywhere. It’s nauseating. Music blaring from an off site venue from 2AM-3AM one night. Bass booming and headache inducing. Live music in the pool area louder than necessary.

Awesome holiday!

Great food!! Very, very clean. Staff are all friendly and very helpful, with the exception of the front desk staff. They were not helpful at all. We have already booked a return visit! I would highly recommend this resort!!

Beautiful resort

This resort was amazing! We thought we would tire of the planes. Further from the truth. Each and every day we were amazed with them. Took lots of pictures. We did the island tour and rum factory tasting. Wish it was a bit longer. The food was excellent. Gentlemen, no need for long pants, as long as you have nice shorts and a collared shirt. At La Fontana's ask for Meena as your server. She was so much fun. Only down fall was our room was on the casino side of the building and it is loud until a [... read more]bout 3am. Bring earplugs. Otherwise we had a fantastic time.

Amazing resort

Sonesta resort in St. Maarten is the best resort we have been to so far. First of all, the location is beautiful with acces to two beaches and Maho beach is right nearby. The pool area with a bar is seperated from kids’ pool, and their aquatic exercise program is very good. The food is amazing, there is a lot of selection for vegetarians as well as meat lovers. Their fish is really good. The resort took extra precautions to prevent covid spread in the buffet area so the guests are not allow [... read more]ed to touch food. All staff wore gloves and served you the food selected. The facilities and rooms are clean and washrooms in lobby or close to the eating areas are being constantly washed. The resort also has restaurants that one can use instead of buffet and there is no sign up and line ups for those. It is on first come first serve basis. We got where we wanted without waiting. The Italian restaurant was especially beautiful with outdoor view on the ocean, but many people loved the grill where you make the steaks on lava rock. The arrivals/departures and trips were well organized. The rooms are spacious and clean. We really enjoyed staying here.