Our Verified Customer Rating 4.4

Our Verified Customer Rating 4.4

(53 Reviews)

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Private  - 

Verified Purchaser

Great resort

Everything was great. Only complaint was that the pool was too cold to be comfortable to swim in which was unfortunate. Food was good. Since I am a young mom it seemed like the waitstaff at meals didn't care too much about keeping on top of our table, my guess is that they didn't think I would tip or something of that nature.

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Carol  - 

Verified Purchaser

Beautiful!

Clean, wonderful grounds, fantastic pools - overall great! Great restaurant locals, service above par, frendly attendive staff. Hotel itself is beautiful- rooms are huge, however,furnishings, drapes, bedsheets need replacing! Also, more hooks in bathroom to hang things. Stunning hotel, needs lol to stay in the 5star league.

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Roberto  - 

Verified Purchaser

A first class resort

We had the joy of going to this resort two years ago, enjoyed it to the fullest at that time so guess what, booked it again this year from February 10 - 24 -2017 again we received the same results people are wonderful and polite, food is great, grounds are kept clean, rooms are kept clean, and all pool areas likewise. My wife and I both highly recommend this place everything close by.

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Brian17  - 

Verified Purchaser

Quaint resort

Smaller resort but still had everything you need for a good vacation. Clean, spacious rooms with decent sized balcony. Beach was small but in a cove so very little waves. Several pools varying in depth cascading down from hotel to the beach providing sounds of waterfalls. Attentive service at both the pool and restaurants. Food at the buffet was OK with limited choices and not always hot but the a la cartes were excellent. We liked the location (just over 30 minutes from ZLO airport) and fe [... read more]

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Private  - 

Verified Purchaser

Excellent hotel and location

Enjoyed a wonderful week. Having been here six years ago we were a little concerned the resort may have declined in its' appearance and service. It actually exceeded our expectations and even better than 6 years ago. The lobby and the grounds are beautiful. Staff are happy , hard working and a pleasure to be around. Beach is very small but the many pools make up for it. Shade is available for those wishing protection from the sun.

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Private  - 

Verified Purchaser

Amazing Resort

This resort is just a nice as it shows in the pictures. We could not have asked for a better stay. All the restaurants, including the buffet were excellent and we would recommend to all. Our only downfall for this trip, was that even though we requested for the 2 couples to be together, we originally ended up in 2 different area's of the hotel. They were good enough to change rooms for us to the same section, but different floor. The pools were all very nice and had enough chairs for all. I mu [... read more]

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Wasa  - 

Verified Purchaser

Great hotel, wonderful staff.

Room was very large and clean, resort was amazing, except the pools were chilly. The staff were great. We had heard about the desk being slow, but having occasion to go to the desk numerous times, we had no waits and very good service.

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Private  - 

Verified Purchaser

Good

One minus no beach!!! and please make sure you advise people who come to visit that resort that leaving towel in the morning (meaning that is your chair and you coming back) do not touch, many people do not know this.

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Private  - 

Verified Purchaser

Absolutely Amazing!

We stayed at the Barcelò Karmina from January 13th to the 20th. My parents had previously stayed there and highly recommended it. We will forever be grateful that they did. The property is absolutely STUNNING, and it is kept in pristine condition. Our room was so spacious, well-appointed, and comfortable. Kudos to the housekeeping staff who meticulously kept our living space so lovely. We LOVED the food at the buffet restaurant. The only problem we experienced was overeating at each meal [... read more]

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Private  - 

Verified Purchaser

Super resort

Grounds, food and rooms excellent, in need of hand rails at ALL steps in rooms and grounds as few accidents while there, saw only one wheel chair ramp to pools, beach very clean, staff very helpful at all locations especially buffet. Had great wèek

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Private  - 

Verified Purchaser

Just as good the second time!

Stayed at Barcelo Karmina in Manzanillo Jan 6-13/2017. We upgraded to oceanview and it truly lived up to it's name. We were in the Santiago tower room 5209 and we could see beautiful sun rises and the lights of the city in the evening. Room is large with a step down to the living area. The bathroom is huge with two vanities apart from each other. Fridge was stalked daily with drinks and snacks. The buffet is amazing and we really enjoyed the 3 a la carte restaurants. Small beach and many pools t [... read more]

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Private  - 

Verified Purchaser

January 6th to January 13th 2017

Sunwing Flight 5* Manzanillo Airport 2* (long wait times) Barcelo Karmina Lobby 5* Check in 2* (long wait times) Rooms 4* (hard beds, dated, broken tiles, doors but clean and maid service wonderful) Resort Layout 5* Food 4.5* (nice assortment buy layout is unusual) Beach 3.5* (small but given the resort location in a bay, they created what they could) We both enjoyed our visit to the Barcelo and will be back.

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CalgaryBruce  - 

Verified Purchaser

One of the Best in the Area

Two weeks at the Karmina Nov 20-Dec 4. Still off season, hotel occupancy about 50%. Weather beautiful, a couple of night showers.Our first time in Manzanillo. Lovely hotel and staff, spacious rooms, excellent food with lots of fish and seafood. A La cartes were OK, but not spectacular--not all open every night. We got 7 a la carte cards for 2 weeks. Kudos to Mierela of Westjet tours and to Jessica, the Hotel Concierge.

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Auturo  - 

Verified Purchaser

Great Resort

Very close to the ocean, the ocean cove was a great amenity to have to actually swim in the ocean while it blocked high tides. The hotel was private, spacious and clean. The swimming pools were clean, and there were quite a few of them. The staff overall were very friendly, the evening entertainment shows were great, food was great and the tours available were good too.

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Ejr59  - 

Verified Purchaser

Very Average

The pool areas were lovely. The food and drinks were very average. Wait staff was not very attentive with the exception of a few. Excellent meal at the Agave restaurant! The beach area was small. Not being able to walk along a long stretch of beach was disappointing. Rooms were very spacious and clean.

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MartinJohnston  - 

Verified Purchaser

Barcelo Karmina Palace Review

I loved everything about this resort other than the beach. There was no place to walk the beach and that is my favourite thing to do on holidays. I heard the same thing from every person I talked to at the resort. They all said same as us, love the resort but would not go back because of the beach.

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Kristin Black  - 

Verified Purchaser

Awesome

Had no complaints about this resort. This is the first resort we really enjoyed since our 15 years of travellling. Food and service was very good. Very clean! We would go back and we recommended this resort to our friends.

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Tom Orton  - 

Verified Purchaser

Great place to rest and recharge

well kept resort, lots of positive people helping out, food was good, an excellent place for us to enjoy sun and warmth. we would go back and enjoy again. Good pools and gym. Nice balcony to enjoy morning sun as well.

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Loonie  - 

Verified Purchaser

Great resort. We would visit again.

Rooms were way better than most resorts. Food was varied and well prepared. Staff are very helpful. Grounds are very well kept. Beach is quite small and neighbouring beaches to stroll on are not readily accessable. Activity staff have a challenge with all the pool areas to cover.

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Jackie30  - 

Verified Purchaser

Beautiful Resort

The grounds are beautiful. The room was great. The food was ok. Favourite a la carte was the Japanese Restaurant. The view from the Italian Restaurant was incredible. The staff were very friendly. I found it very strange that there were no facecloths in the room though! We found one on the cleaning lady's cart and let her know we needed it. Overall experience was great.

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