Nice hotel..

Planet Hollywood is in a great location and has a lot of great amenities. Check in was quick & easy and check out was pretty quick as well. The hotels likes to text. You for housekeeping requests which is new but convenient. You can never complain about a Vegas adventure.

Perfect place to stay on the strip!

This was our second time staying at Planet Hollywood. Clean, fresh rooms, comfortable Nights sleep. Perfectly located on midstrip close to all the major shows, you can practically walk everywhere! Casino’s were awesome and challenging! We’ll be back again !

Really Nice Stay

I really liked the hotel. We had fountain view room which was nice. However the fountain does not stop at 10:00 pm and is very loud. Also street noise was quite loud even up to the 29th floor. It is a good location in the centre of it all.

Never Again.

We stayed as a couple from Dec. 15-20, 2019; we had an “Ultra Hip King” non-smoking room. For all of the issues encountered, we were given by the hotel (begrudgingly) food/beverage credit & waived 2 nights of resort fees. PROS: - Location on the strip is superb. - Zappos theatre is excellent. CONS: - Rooms smell like smoke, even on non-smoking floors. - A/C system makes loud, jarring noises throughout the night. - Zero soundproofing. - Dirty bathrooms (see photos) & bedsheet [... read more]s. - Rooms lack maintenance – dressers are missing corners & wallpaper is peeling. - Shower water pressure is either so strong it rips into your face, or so weak it just sputters. We had the privilege of experiencing both due to a room switch. - Toiletries are all made in China & do not list ingredients. My partner’s skin got itchy while my eczema flared up exponentially. If you forgot to bring your own, there’s a Body Shop right inside the Miracle Mile. The Fuji Green Tea liquid body wash is mild enough that I was able to use it. You’re welcome. - Each room allows 2 devices to be connected to the (extremely spotty) wifi. - Evening staff are seriously rude over the phone. - The Heart Bar has terrible drinks. So watered down. - You get PESTERED to tour timeshare properties (in return for show tickets/vouchers). We asked for directions to the North Elevators & instead got ushered over to a different casino staff member to give us a “welcome gift”. After a couple of mins., it was clear that this was a hard sell. She was aggressive, ignored our “no thank you”, & tried to prevent us from leaving. - Mandatory extra hotel fee of $42 USD/night, when there is NO POOL IN WINTER MONTHS, UNCLEAN ROOMS, & VERY UNSTABLE WIFI. SPECIFIC NEGATIVE FEEDBACK: - The night of check-in, we found the bathtub had hair from previous guests (see photos). At first I tried to splash water on it to rinse it away but then I thought - why should I be doing that? We called front desk for a room change & was told that this can’t be done over the phone, so we went downstairs. There, we were told that room changes aren't done until 2 pm the next day. We got dressed & went downstairs FOR ABSOLUTELY NO REASON. Housekeeping came up & cleaned the tub. We switched rooms the next day. - In the evening, we realized we could hear every single conversation & motion (think walking & feet shuffling) from the adjacent room. We called down to front desk, stressing that it wasn’t loud – the issue is zero soundproofing. Security was sent up & the neighbours were asked to keep it down. After some astonished reactions (yeah, I would be too), they literally just stopped talking. That works, I guess. - The wifi stopped working on the 3rd night. I did the standard troubleshooting on my own first, but that didn’t work. I called down to front desk where they reset the connection remotely, but still nothing. Got transferred to speak with their IT company rep. After the exact same troubleshooting, got transferred back to front desk again. Ultimately, front desk staff said they'd send a technician. It'd be “only a few minutes” as the technician had to “walk from one end of the property to the other end where [our] room is”. Newsflash, that didn't happen. 20+ mins. later I called down again & was told that he was dispatched. 20+ more mins. later, I called down & was told it was a 3rd party issue & “not PH's fault”. Glad you guys found the root cause, but why did nobody contact me advising me to STOP WAITING? I wasted a full hour, fully dressed & doing nothing but waiting for this guy to show up when I could have gone to bed! - On our 4th morning, I woke up to red rashes/bumps on my arms & partially on my face. These are not my typical eczema flareups, but an allergic reaction to something on the sheets. I called front desk & requested specifically that housekeeping needs to change the sheets & I even mentioned my developing rashes. After an apology, front desk guaranteed it would be done. Surprise, it was certainly NOT changed.

Good and bad

I want to Planet Hollywood on the Recommendation of a friend. Good- Location, location, location. This hotel was right in the hub of all that is happening and everything was in walking distance. The room was very nice although a bit small. The bathroom was great and the hotel itself has a lot of amenities. Bad- We were given the wrong room and after explaining to the front desk The clerk was very unapologetic and said well can’t do anything for you. Customer service needs to be looked a [... read more]t if the Hotel staff cannot be personable. There was absolutely no Christmas Decour which was shocking to me. The casino was well ventilated but Smokey.

Good resort

Very good except the unnecessary hotel fees that every vegas hotels charge. Good rooms, service and a casino. Great location. Connected with a mall that has variety of shops to offer. Right across Bellagio which makes it a place to be.

Very nice resort..😊

Very clean and very friendly...the breakfast credit at starbucks was very helpfull.... Its in the middle of the strip so its close to everything....The Earl Sandwich resto open 24hrs is a great idea and the food is amazing...U have to have a burger at Gordon Ramsey s burger joint....wow.

Great place to stay

Planet Hollywood was a great place to stay. The rooms were very nice and well kept. There was lots of different places to dine at in the casino.The location was also very good being within walking distance to mostly everything.

Great Resort

Planet Hollywood Las Vegas was a clean and stylish hotel. It was a great stay, located conveniently on the Las Vegas strip. However there were some issues, that we weren’t happy with. The resort tax ($41.95 US daily) was apparently for the wifi and pool access. The wifi wasn’t great, and seemed to be problematic. The one day we used the pool, to have a cabana at the pool it was $59.99 US, and if you wanted extra lounge chairs, that was an additional $24.95 each chair! So my question is, wha [... read more]t was the $41.95 for? I’m sure the other resorts would have charged the same. Also the smoke in the casino was irritating. If you are going to allow people to smoke indoors, then invest in a smoke filtration system, so that non smokers aren’t effected. I realize that banning smoking in the casino, would drastically effect their business, so, at least invest in a system, strong enough, and robust enough, for us non smokers to not notice.

Awesome hotel!

Very clean and beautiful rooms and grounds. Lots of shopping options! Would recommend to anyone! Central to many restaurants and attractions. Lots to see inside and out. We loved this place! Very friendly staff.

Great spot

All in all a good trip. Unfortunately we were cancelled boarding our original flight and had to overnight in Calgary (from Winnipeg) then my luggage was lost and brought to the hotel later that night. We had a were refunded a portion for the first night the ln decided to upgrade our room to a suite for the 2 nights we had, it was fantastic. The carpet needed to be changed as it was quite worn but all in all a great location. Not my first time at hotel and won't be the last. The only thing we pre [... read more]ffered to go elsewhere for was a larger pool.

Great Location in Vegas

The hotel is clean and is in a great location on the strip. The rooms were quite large compared to others we have stayed at and the staff are friendly. The casino is well taken care of and doesn’t smell too much like smoke like some of the other hotel casinos on the strip. The hotel also has some great food and a whole mall full of wonderful (and reasonably priced) shops!

Planet Hollywood

The hotel was clean, easily accessible to shops, and lots of restaurants to choose from. The theatre for the Criss Angel show was awesome. The only downfall was the pool area. There was a family pool and over 21 pool. In the adult are there were only at tops 30 chairs around the pool. The rest were rentals of cabanas. There was another seating area down 12 stairs into the middle where if you were in the pool you could not keep an eye on your belongings. You were surrounded by high buildings [... read more] so exposure to sun wasn't until 11 in the morning. You felt like you were in a bowl. The pool water was extremely cold, therefore not many people in it. I wanted to stay at this hotel, but it would not be a choice again.

Fun Times for All

The locations of the South and North elevators were convenient and easily accessible. The rooms were very bright, clean and welcoming. The casino was fun to play in with a variety of old/new games. The foods at the Spice Market buffet could have been a tad warmer yet it was still very tasty. Planet Hollywood was conveniently located to other hotels and casinos which make it nice to walk around even in the heat!! The only thing I would recommend is the location of the pool is obstructed by oth [... read more]er buildings and the water isn't heated up by the sun also not enough chairs for people to sit (this was the comment from others in the group).

Awesome hotel! Central strip and great service

Newly renovated, great service, on top of miracle mile mall. Close to shows and clubs. We have been here twice and loved it both times. We will be back for sure! Don’t forget to get your rewards card if you plan on gambling. And if you buy a show ticket. At pick up you can get 50% another show at the box office. Or show your rewards card and get 30% off. We got all our tickets ahead of time so we didn’t take advantage of this. Just sharing incase people Are curious

Decent resort

Excellent location. Great accommodations. Huge casino and mall. lots of choices for food. Only downfall was the room. We had long hairs in the tub and on some towels. Drinking glasses were dirty as well.

Fabulous stay at Planet Hollywood

We had a great stay at Planet Hollywood. The hotel was nice, lovely rooms and very clean. We were upgraded to a great strip view room...u could even see the fountains. Staff were friendly, however check in was very, very slow. Lots of food options in the mall attached. Perfect location for walking to other hotels. Overall great stay, and would recommend.

Memorable trip to Las Vegas

This was our first time to Vegas. Let me say that it was a fabulous trip. We stayed at Planet Hollywood. From the Time we arrived at the hotel,up until our last day, we were well taken care of. The Concierge desk was really helpful with information. We were located right in the middle of the strip and had easy access to everything. The show's we went to see were amazing. I would highly recommend Planet Hollywood to anyone.

Great view!

Had a room on the 33rd floor. The view overlooked the strip. It was amazing. The only downside was several large moths everyday. They seemed to come out of the vent. Freaked me out! The service was excellent. I would go back.

Great location!

Really great location! Couldn't be beat! The pool was a little small and they nickle and dime you for everything but the rooms were great and they bathrooms had an unreal soaker tub. Wouldn't recommend Gordon Ramsay's burger.