Sand, sun, and surf!!!!

The hotel was exactly what I was hoping for...very clean well maintained grounds, friendly and helpful staff. The food was good, selection was ok. I can’t say anything bad, because for the value it was great and I had a fabulous time.

Starfish Halcyon Cove

Our first visit to Antigua. We read reviews before we came. We like to be open minded and judge for ourselves. Several things were confirmed , the staff are very pleasant and hard working. From all the people in the restaurant, cleaning staff, reception, taxis, beach , to the non stop demands on the bartenders we were made to feel welcome! The food and drinks are great! We never wanted for anything. The grounds are well maintained. Everything from rooms to eating areas and beach were clean. The [... read more] pier restaurant is very cool, watched a school of snook feeding and jumping from our seats. We took the time to walk up the hill to the old restaurant overlooking Dickenson beach and beyond. Well worth the panoramic pictures I got! If you’re worried about a cracked tile or some chipped paint try Sandals next door.

Great place for the price we paid

The beach is really nice, a few rocky spots but lots of soft, white sand and about 1.5km long. The water is warm, calm, and clear (no seaweed). The hotel is very tired but clean and small. Some problems in the room but they certainly didn't bother us: only warm water in shower, not much water pressure, noisy a/c. Food choices are pretty basic but the food is actually very good. Staff were friendly. Never any lineups at the buffet or the bar. Small pool but nice. We got a great deal at 1 [... read more]575 pp over New Years so for the price we paid we were very happy.

I love how cozy and everything is close

The food was really good even though there was not alot of choice the quality was good food. I like that lunch had a variety of food not only burgers and fries. I was disappointed that the a la carte restaurant you had too pay extra for lobster. We ended up not going, they book our dinner the day we were leaving. We went and then they told us we were all booked tonight, that's why they put you there. Not cool. I love that there was no fakeness in people, you get what you see just like kinderga [... read more]rten kids lol. I hate when people aren't real. They were and I loved that about that place. The beach was so close to our room we can hear the waves. I was in love with the sounds. Another big bonus everything is close. The beach, the food and the reception. It was definitely in need of some TLC but for the price and the island it was well worth it.

Worst hotel stay of our lives!!!

Don't fly to this sunwing property on sunwing airlines because you may get their head B---- who will tell you and your crying children that you can't go for lunch until your room is ready but yell if you DARE to try and go out of the lobby until your luggage is in your room (which means you missed lunch ) Never have we been denied services and told it's OUR fault that the airline got us there before the rooms are ready esp. when the airline owns the hotel!!! How does that make any sense? We can' [... read more]t get any answers from sunwing. That's not even close to the end of the shit there. The beach is full of rocks and stones; there is no lunch..just a beach grill of hotdogs hamburgs and fries ( when someone has time to make them; prepare to wait forever for that burger) and mostly cold food at supper! Don't expect any entertainment at any time of the day or night any friendly faces at the resort or even anything pretty to see. To cap it all off just when we were thinking at last we can go home we found ou tthat sunwing once again dropped the ball and FORGOT tosend pickup to the hotel for the airport. The wifi is crap so (it was the head B---- on desk again who refused to call and ask until enough of us went up an DEMANDED she call and then 1 family found a taxi and paid themselves; SHE called 1 taxi for the 11 of us left (4 OF US HAD TO REMAIN) and absolutely refused to call another taxi or allow 1 of us to call one because it wasn't her problem. With 1 hour to go a taxi came an d all of a sudden that fat old bitch was able to leave the counter just to SCREAM at us that it wasn't our taxi (and how did she know that ?) A specisl thankyou to those people and their driver for allowing us to join them; I hope sunwing paid all the costs. We were lucky that they allowed us to check in with 40 minutes to flight-time

Not what was expected !!!!!

Went to this hotel expecting a 3 star. Its more like a 2. Curtainsi n room are filthly about 6 inches lay on the floor. Grounds are not kept up . That would make a big difference . Grass is long finally after 4 days they trimmed around stuff. Food was good buut kept running out. Would have to wait for it to be refilled . Not enough waiters and staff to clear tsbles. They tried to keep up.People were covered in bites. From what???? And i mean covered ..top of legs to ankles. Saw room doors ope [... read more]n in sections spraying ??? Heard people say they had cockroaches in their rooms. We did not see any.Jamaican soceer team left hotel it was so bad and went to another hotel.

Fun in the Sun

Hotel in desperate need of repair! Paint and concrete peeling from walls. Bathrooms ceilings peeling from water stains and sinks cracked. Toilet leaked and found puddles on the floor when we woke up in the morning. Lights and fans need to be cleaned as they are very dirty. Some staff were friendly like Erl beach bar, Debbie front desk, Michael mgr and Malica nicest smile ever and always happy! Food was good and no complaints. Awesome beach and warm water. Recommendations take your own traveller  [... read more]mug as glasses are not washed well at beach bar. Take your own snorkle gear. We had a blast and met so many new friends from Britain!

Amazing resort

This is the resort that we are looking for Every thing is accessible, starting from rooms, buffet, à la carte, beach and pool Foods were amazing, very good taste Staff were very friendly Rooms very clean Resort is quite old BUT we know from the beginning Our purpose was to have a peaceful vacations and not much walk to do to have access to all amenities

Antigua is breathtaking!

We had a spectacular vacation, mainly because of chancing upon a very kind man who showed us the best spots in Antigua. We very highly recommend book a land tour with Linden +1 (268) 720-4537-through whatsapp.

Good Value No High Expectation

Went in June, start of low season; not too many visitors. The hotel, though clean, needs a lot of repairs/upgrades. Our room is spacious with a sitting area. The closet door is missing door knobs. The room has only 1 electrical outlet, UK plug type 220V. The TV and fridge run on a voltage converter. We request an extension cord but it never comes. So we use the fridge outlet for our cell phone, etc. There are 110V outlets in in public area. The beach is very nice and is not crowded. You can alwa [... read more]ys get a beach 'palapas'. The water is calm and clear. The staff is very cordial and friendly. Low season means there is more trainees in the food services area. But they should be given guidance and instructions. The food is adequate with minimal variation. Low attendance means there is little entertainment in the evening. The WiFi is much better in public areas then in the room.

Excellent resort!

Room was a little rustic but the food, beach and staff were amazing. We woul definitely return! The drinks were great as well as the service. Fresh towels every day . You are allowed to eat at the alacarte 2 times during the week at the Pier restaurant . Food and service were good here. Plenty of chairs on the beach . Lots of kids in the pool so we stayed at the beach. We would return!

If you are a beach person you will love this resort

For the price we paid to go to Antigua it was worth it - I have stayed in Antigua previously and paid more than double what we did to stay at Halcyon. The hotel in in need of updating - rooms were bare (place for mini fridge but no fridge, place for luggage stand but no stand, no phone or alarm clock) only one side table lamp worked - BUT when we asked for a coffee maker they came through with a kettle and instant coffee and was replenished every day, when we asked for extra pillows we receiv [... read more]ed them right away, when we asked for table and chairs on our porch they brought some right away..... the hotel was recently purchased by Starfish and it is in the pre-renovation stage which is why it was so cheap - so knowing that we knew what to expect. The rooms were CLEAN and the bed was comfy and isnt that all you need out of a room when the beach is so beautiful......... the resort is on the same bay as Sandals and I can tell you our beach was nicer and cleaner (they raked it every day) the Sandals beach had seaweed from the previous nights storm for that money I would be pissed ..... other than the seagulls coming for my hamburger at lunch and their noisy squawking when food was around the beach experience was great. Normally when resorts offer water sports (kayak, stand up board) they usually have snorkel gear - they should really think of adding it (Rex the previous owners had them in St Lucia and Grenada where we stayed recently) Food was limited but very flavorful - always a chicken and a fish dish with vegetarian options - my favorite was the west indies curry night !!!! I looks forward to seeing what Starfish does with the resort - although hearing how run down Starfish Jolly Beach is from people on our flight I am not sure ...... The people of Antigua re lovely and very accommodating and having a chance to go back and visit at the price we did - no regrets would do it again

3 star resort

Had issues with 1st room No working safe, no smoke alarm. Brown water in sink. Told them i wanted water bottles to brush my teeth. They actually wanted to charge me 3$ us. After received it for free. Told me if i wanted to change rooms it would cost 47$ per person per day.but my room would be fixed 2nd day. 2nd day no change asked to change room. They showed me another room which i agreed to,then went back to them and they asked me how i wanted to pay for upgrade. I told them i didn't and fina [... read more]lly they gave it to me at no extra cost. Other things to talk about no room hete. Will speak with marnie about them later in the week

Beautiful beach! Wow!,,,

We booked this trip as a last minute deal. We got a great price for a weeks stay on a wonderful island with some of the most amazing beaches! The hotel is “rustic” and needs an update for sure, but we heard it’s coming! Some of the rooms we heard were great, with comfy beds, mini fridge, bathtubs and hair dryers. We had none of these but we made due with what we did have. Not big on complaining. We did get our a/c and safe issues remedied quickly however. In the grand scheme, we we [... read more]re there for the beach. Not the hotel room! Resort was small and had a very friendly feel to it. Opportunity to meet some great people without being overwhelmed with too many. The grounds were nicely kept ( some issues due to age again) and beautiful flower bushes everywhere in full bloom. Staff was friendly, and as typical when going anywhere a smile and a simple “good morning, how’s your day?” goes along way. English speaking people so no language barriers for us! The beach has some of the softest white sand. Didn’t get too hot to walk on barefoot. The ocean was soooo many colours of blue and turquoise you couldn’t even count them all. Not quite bath temp but still very refreshing in the hot sun. The entrance to the beach was tricky at first due to washed in rocks on a drop in the ocean floor, but we figured out the best spot to get in and out and we were set for the week. It did get better over the week. We didn’t go in the pool here for a couple reasons. 1) we went for the beach and beautiful beach we got. 2) we like a pool bar 3) typically all kids were in it and 4) it didn’t seem as the pump etc on the pool were working properly. Very murky ( sunscreen I hope) and just stuff floating around on the top of it. We were perfectly happy to spend all our time at the beach 🏝tho. There were locals on the beach selling tours and trips for all around the island. They’re pretty fair for what they’re selling you. We chose a historic tour with one of the taxi guys in front of the lobby. 5 hour tour was $140 US for up to 4 people. There was one buffet restaurant with a bright blue view of the ocean while you enjoy some wonderful food. No real complaints about any or the food. Flavour, variety and caters to most diets. Only complaint was that it wasn’t restocked according to the flow of guests at times. There was also one al a carte restaurant, but due to the yumminess of the buffet meals we didn’t even go to it. Lunch was always at the beach. Standard burgers, hot dogs fries and fish daily accompanied by a variety of sides. Salads, rice, pasta, veggies. Always something. Cherise is a trouper making your breakfast omelettes and lunch burgers as well. Heleen, Ken and Douffrin at the beach bar were always ready with a cold drink! Maid service left a bit to be desired, but I don’t have a maid at home so it was fine. The overall resort was good. Yes it is dated and needs some work but we didn’t need expect to get a 5 star luxury hotel when we booked a 3 star. We didn’t let the small things bother us and in that we made our last minute beach vacation a 5 star trip! Looking forward to going back again ASAP!

Great spot

From the airport to the resort is about a 25 minute ride. Resort was close to St John, about a 15 minute cab ride, costing 12 u.s. dollars one way. Only one ala cart on the water, was an extra cost for steak or lobster, which I thought was a little pricey! The restaurant were breakfast/lunch/supper served, was clean, food was good. Had to make reservations if wanting to eat there Sunday’s and Tuesday’s. The barbecue on the beach every day had burgers/hotdogs/pizza with icecream! The beach [... read more] could have been groomed a little more often, but it was nice and long and is a public beach! Not just for vacationers. Shady spots were a little scares, but the early worm gets the shade! The bar on the beach had lots of variety. Wadadli beer isn’t too bad! Heleen makes the best bbc...which you have to try! A swimup bar at the pool would be nice! Apparently Sunwing has purchased this resort, changes coming. All in all nice resort, all staff from Debbie at front desk to Malaky taking luggage to room, Ed at the night bar in the lobby...all staff are friendly, helpful and would definetly go back!

In desperate need of customer service training

This hotel is on a gorgeous white sand beach on the lovely Dickenson Bay. The food at the resort was terribly lacking in available options. The food quality itself was decent. The biggest issue with the resort is the absolute indifference shown by most of its employees toward its guests. Basic customer service such as greetings and acknowledging the client was sorely lacking. This absolutely must be fixed for this resort to improve. This woukd be step 1. Step 2 would be offering more f [... read more]ood choice. One buffet a beach snack bar and one a la carte only is offered. There was very little variety in the tiny buffet offering. This needs to be addressed. Step 3 would be modernization of the lobby, rooms and resort as a whole really. I understand renovations are coming. The Pool is quite small and murky. I would not return to this resort barring massive improvements.

Nice beach

The rooms were clean and beds were comfortable. We did have an issue with hot water a couple of times. The resort is dated and in need of upgrades. The grounds were good, beach great. We would consider it a 3 star at max. Food was good, we did not have any problems. No problems with staff they were friendly. Shout out to our rep Liz, who was very friendly and knowledgeable. If we have anything to complain about it would be lack of shade/shelter for people that are not big sunburn enthusiasts.  [... read more] We met two Sunwing stewardesses, and they said Sunwing just purchased the resort, so they will have lots of improvements to make. All in all I found it was good value for the money.

Great vacation

Many thanks to management (Devon) and all the staff for a wonderful vacation! The beach is gorgeous, drinks plentiful and the food was always good and well seasoned. Room 508 Lori and Daniel Halifax NS March 3019

Amazing resort in need of maintenance

This was our second time in Halcyon Cove, we came back mainly because of the spectacular beach. We stayed at room 351 which needs maintenance badly. Every time it rained at night, drops of water started to penetrate into the room in 5 different places. Unfortunately one place was my side of bed so it woke me up and we had to start a cleanup. Luckily we didn't have much rain so this only happened 3 times. We mentioned it to our Sunwing representative and received a letter from the office we can m [... read more]ove to another room. It was only 3 days to the end of our stay so we declined. Dining is another issue, there is simply not enough room for everyone, dinner starts at 7 pm which is very late for some people so there was a lineup from 6:30pm just to get seated in dining room. I would suggest to open the dining room at 6pm to fit everyone in comfortably without lineups. Ala carte was the worst, we had a booking for 6:30pm and received a meal at 8:30pm. Really bad service. The beach is spectacular and this resort has a lot of potential.

Small and relaxed

We went to Antigua as 2 couples. This was our first visit to the island. The weather was great, the food was good, almost always something we liked. The beach grill was better when the buffet wasn’t open for lunch. Our room was very dated and the bed very uncomfortable but it was clean. All the staff was friendly and all spoke English very well. There were no stage shows but instead a DJ a couple nights,steel band,live band, and kareoke all down by the beach bar. Casual and a chance to dance [... read more] and visit with others. The airport was newer and only about 20 minutes drive in mini vans, so directly to our resort. Overall we would return to Halcyon Cove