Not for English speaking people

Very disappointing. Food was disgusting, rooms had mold in the washrooms. No live music entertainment other than only spanish(no interpreters) for one nightly show which was not worth going to. It would be nice to have options for different age groups and at least a small amount of staff or people to provide french and english to some others that paid a large sum to be there. No water sports at all. Pools we being cleaned during our stay so shut down rather than at night. One pool closed at 530 [... read more]pm. Sunwing was not available. Fly air transat if you go they have a live person. Take the public bus not offered to town and hire a private driver to canal etc so your not disappointed when sunwing cancels for off resort trips 3 days in a row.

Disappointed

The best part of this trip was the weather which the resort had nothing to do with. There was a major language barrier and not good signage for English speaking people. Not many activities , the entertainment was not good,spoken almost entirely in Spanish and the food was not very appetizing. Staff was generally unhelpful once a major language barrier.

Mediocre

Language is a problem here. Spanish is preferred and treated with priority. Rooms are ok but dated, there are no coffee machines in room have to go to lobby if you want in room. Food is not that great but eatable if you don’t mind lukewarm and small selection same six things on both sides of buffet table. Alacart food is ok but not fantastic. Servers kind of serve Spanish better. We were ignored several times. Beach is big need to be there early to get umbrella even pool looked like taken quic [... read more]kly. For the price there are all inclusive resorts all over Caribbean priced same or less with better quality food and rooms. On the hillside gets kinda tired walking up and down they lied to us about shuttle. It’s there but common to wait 45 min

Royal Decameron

I was extremely disappointed with our trip to the Royal Decameron this time. We have booked there 3 times previously and enjoyed the resort. This time we found a rusted mini fridge in our room that was completely empty. It was advertised in you web site that there was a mini fridge in each room. It was fully stocked in our previous visits. Also there was no coffee making machines in the rooms. This was also a first. The site itself was very good and the staff very friendly. We won' [... read more]t be back here.

Fun in the sun. Solid family resort

Grounds well maintained. Daily room service. Wi-fi / internet is intermittent. Al a carte restaurants are a nice change from the buffet. Beach is nice and we had a spot every day. Overall would recommend

Resort to be explored...

It can be a great experience if u choose this resort with more than 95 % Latino people....All the neighbors of Panama are there...Nothing to worry but my experience start on the wrong foot...37 degrees filling like 43, after 6 hours of pleasant flight, my room ready @ 3PM sharp...not like others before...NO towels in the room! After 45 minutes & a lot of effort on my part, problem solved... The villa I've been, with ocean view , is situated on the hill. The access to the restaurants, buffet &  [... read more]beach : 95 steps up & down! Stair to heaven... 4.5 stars resort? Not even close...Room with basic furniture , no iron board & iron, no toiletries to impress , nothing like this... The only good point was the Dehumidifier in the room! Worth all the money we spend for upgrading to Plus. Actually that was not the only Plus... We have had access to everywhere...Ocean ,amazing! Kind of rough in first 2 days, but worth it ! Food...amazing @ Cowboy, Ramon having all sort out every evening. Very dedicated guy! The other restaurants...food specific Latino... Swimming pools well maintained but with no washrooms around & a lot of people spending hours @ the swim up bar, I wonder if they even realize the issue!!? Housekeeping working hard after being tipped...Bell boys doing the hard work with the luggage to the third floor ... Trip to Panama city & Canal- AMAZING! All together , another nice experience.

April 2024 review

GOOD - close to the airport, buffet servers were nice, great weather, friendly staff, attentive if we had an issue, BAD - Cowboy restaurant burnt food unfriendly server, way too many stairs, some pools closed due to less customers, restaurants not marked as closed on a given day so we walked a long way only to find out they were closed, wi-fi inconsistent from same location, buffet food selection poor (compared to other all inclusive holidays i.e. Punta Cana) rice, beans and chicken mainly [... read more], OTHER - finger printed and photographed at airport,

Will not return

The video posted by Trip Central needs to be updated. VERY misleading. This resort is a 2-3 Star at best. Stayed for 12 days. Upon arrival, we were assigned 2 Double beds, requested a King - none avail. requested again a few days later - was told no. Room was old, outdated, no screen on doors, gap under main door, mold in shower, behind sink, behind toilet was disgusting. Closets were dusty. the safe was about to fall off the wall. No coffee maker, no facecloth, no snacks in our fridge as [... read more] was indicated, 2 bottles of water per day, and fridge stocked when requested - sometimes more than one request. We booked and paid extra for plus package!! Since our wonderful room was positioned near the stairwell, Hallways were EXTREMEY noisy, and doors slamming all night long. echoing in the hallway. A posted SILENCE sign could go a long way. Food was 50/50. Birds were actually eating from the buffet tables, since there were no nets to protect the food. Staff were very nice, worked very hard. I ended up in the hospital after 4 days. Intravenous, medicine. Doctor said Virus - which my hubby didn't catch. I say Food Poisoning, Fever, Vomiting, Chills, Diarrhea, in bed for 4 days. Couldn't eat or drink alcohol, and I am still feeling ill today. The doctor and Nurse however, were very nice. They took good care of me. I was ready to come home on April 11th and cut the trip short - but Trip Central wanted 1200$!!!!! I am beyond disappointed in the resort and Trip Central. We have booked MANY trips through you - and I was the sickest I have ever been in my life! Air Transat stated they would have rearranged this for us at no cost. Grounds were beautiful, beach was vey nice. BUT - I will never return to this resort. I have pictures of the mold in the room and the disgusting mess behind the toilet. Don't normally look there, but its the bathroom is where I spent most of my vacation. What a waste of money.

Fantastic time!

The Royal Decameron Beach Resort is a great place to stay! Our room was immaculate and up to date, we had a lovely room in building 11 with an ocean view. The staff (bartenders, servers, ground maintenance, lobby) were ALL amazing and so appreciated us trying to speak a little Spanish with them. Drinks were great! Food was good. All in all we had a great time! If you mobility is challenged this isn't the place for you. We were very happy to get 8-10 thousand steps in a day and that's with [... read more] 6 hours of laying on the beach.

Great for a Group! Looking for Luxury not your place

We arrived on March 15th to surprise some of our friends who arrived the day prior. We had a great time I will rate my review on Pros and Cons! Pros Food was great buffets and le cartre Check in and out were super quick Staff very friendly on the most part Very Clean around the resort and room (we did have a cockroach in our room once ) Room air conditioner worked well as it is HOT in Panama Cons Very large resort lots of stairs and ramps. If you have a mobility issue not a place  [... read more]for you Al le carts hard to book. Not always avail and open Air conditioning in room is the ONLY relief from HOT weather Rooms are very dated but in the “80’s” still in the “80’s”. If you want luxury this is not the place for you Not enough umbrellas around pools for shade AIRPORT Very close if you fly Sunwing or Air Transat no food or drink avail but security will allow you to take in. Too bad the resort would not forgive the 3 hr before as it really isn’t needed! A good resort for a fun group trip! F your looking for luxury not for you!

Beautiful Resort

This is a slightly dated but very well maintained Resort. If you like walking, this is for you. The water was a bit rough but other than that, no complaints. Felix at the bar makes super drinks. The shows could use a bit of improvements though. We were in Block 16 with the most beautiful view.

Met Expectations

It’s not the most luxurious resort I’ve been to, but I didn’t expect it to be. it was advertised as a 4 star and it is a 4 star (maybe 3.9). The buffet food was OK. Restaurants were good. Resort is large and lots of stairs. Room was a bit tired but clean and functional and the AC worked. It was what I expected it to be and therefore I wasn’t surprised or disappointed.

Disappointed!

Would not recommend this resort. There was never a good selection/variety of food and the rooms were very basic. Could not adjust the thermostat in room, no face cloths, and 1 bottle of water in your fridge was all they provided. Unless you have some knowledge of Spanish or can communicate in Spanish, this is not the place to vacation. Evening shows and most poolside activities were all in Spanish. Had a better experience in Cuba for a lot less $$$. The sun was the best part of this vac [... read more]ation.... but you can find that in many other resorts that have nicer amentities and value for your dollar.

Winter Girls Getaway

Do some research and look at reviews before travelling to this resort. Very large resort with elevation, so lots of stairs to access the upper level. There are shuttles , but you may have to wait. Close to small airport of Rio Hato which was great. It is a small airport so there is no duty free or shops. Even though the resort is close, you don’t really hear the planes- they are during day/ afternoon. The resort was very busy, not much seating by the pools, busy in buffets, not much seating i [... read more]n the lounges. Our group upgraded to Plus which was worthwhile for us. Wifi, stocked fridge, safe included with upgrade. Also able to preselect your à la carte restaurants on the Monday, or line up and reserve every 2 days. Discount golf at Mantarrya Golf course for the golfers. The course was very nice and part of our group played several rounds. The resort grounds are well maintained with gardens, figurines, wall murals on buildings. Clean resort. Beautiful long beach for walks. Our rooms were dated, but clean, old fashion key door lock. Limited drawer space, but a few shelves in closet. A couple of days we had to ask for towels or water, but otherwise no issues. The food was good, we all survived, there is a variety of options both with the buffet and a la cartes. Some langage barrier with staff but for the most part we were understood or asked for someone who spoke English. The most problem was booking a la carte restaurants, as the hostess had limited English. The staff were pleasant and all hard working. The dining room staff at the buffet some of the busiest with the turnover of guests and tables. The biggest issue for me was the “reserving” of beach/ pool chairs. I am an early riser and most mornings I would go to the pool (adult plus and Pacifico) at 5:30 and chairs were reserved with towels but there was no one around. I would grab a spot and stay and read the news and watch the sunrise. By 6 am, most of the chairs were taken, but no one sitting in them sometimes until afternoon. Some guests also reserved shade and sun chairs by the pool as well as beach spots, therefore taking up spots in 3 different areas. So either the resort needs to add some chairs or monitor the non use of reserved spots.! Pool chairs and tables were also removed from the pool area to bring to the beach! Our group did not participate in any activities/evening shows as they all took place in the main section of the resort. The plus section did not have any animation team present. Lobby 3 had live music a couple of nights, but there is limited seating in the lounge, so standing may be required Our vacation overlapped with Panama’s Carnival, so it was busy over the weekend, with families and boisterous guests and large groups. I would recommend the resort to others if they are willing to do a bit of walking and climbing. The weather was spectacular, over 30C most days, not a drop of rain. Could not ask for more. I would return to Panama but likely look for a smaller resort

Fantastic Holliday

Little bit dated and very little consideration for handicapped persons, that being said the hotel was kept very clean the staff were always very friendly and we were treated very well. Perhaps some evening entertainment for adults might be good. ( other than Karioki)

Exceptional Resort

The hotel was very large, with well kept mature grounds. Rooms were standard, but spacious. Restaurant’s and amenities were adequate, and staff were helpful. Very clean and comfortable, although a lot of walking is necessary. Not everything was wheelchair accessible….but a very nice resort.

An amazing experience

The resort was clean even though it rained often but not for long periods they were very good at clearing debris. The food was good for a resort I wish there was more choice at the buffet but what was there was good . The cost for was you receive was very good the beach was nice , plenty of pools , and a nice water slide .

Great vacation !!!

This was my first time in Panama, not only at the Royal Decameron Resort, so I didn't know what to expect... Of course I checked the reviews from other people, but everybody has their own impressions... The member of the staff were very friendly and helpful, always smiling, not just expecting tips...like it happened to me in other places... The room, the lobby, the restaurants, all common areas very clean, always somebody to pick up a paper or even a leaf... The only suggestions I will have f [... read more]or improvement, not as a critique, will be: - advertised in the lobby, where everybody could see and read the daily activities scheduled and location, regarding the entertainment also restaurants due for buffet and snack duty... the resort is pretty large and are a lot of stairs... is hard after you are exhausted by heat to go back and forth... - the stand up comedy act and all other jokes as part of the entertainment program should be also translated in English... if you don't know Spanish you are missing a lot... - for some reason my room had no artwork on the walls at all, was looking kind of cold and empty... also no plastic furniture on the balcony, so I couldn't enjoy that space... That is about all I had to say!

Great vacation stay

We spent a week at the Royal Decameron at the end of April 2023 and had an amazing stay. Check in/out was a breeze and booking excursions was really easy. I would highly recommend the tour of Panama City and the Panama Canal if you have never been before. Food wise, the buffets were really good, the restaurants were great. Our favourites were the asian restaurant, the steakhouse and the mediterranean. The resort is large, well laid out and easy to get around. There are multiple po [... read more]ols, some more oriented to kids and some more oriented to adults so lots of choice there. We upgraded to an Ocean View room and I would highly recommend booking that if you can. On the topic of rooms, the rooms are a bit dated. That said, the bed was comfortable and the A/C worked fine. Honestly if you are going on vacation to spend time in your room, what is the point? The beaches are great for long walks and the sunrise is worth getting up for. The surf can be heavy, so pools are probably a better choice if you are travelling with small children or are not comfortable in the ocean. There is a small island off the shore from the resort. We took a really fun snorkeling tour of the island with Farallon Adventures. Walk down the beach past Casa Gresca and look for a blue and white sign in the beach or call them at 507 6645-6690. The thing we found most amazing about the resort was the staff. Everyone was super friendly and outgoing from the front desk to the gardeners. The animation staff were a treat to interact with. Edwin, Robert, Xamaira, Alex, Dianallyz, Jorge and everybody else really helped make our stay a ton of fun. My girlfriend loves going to the shows and doing poolside activities. I prefer spending time at the beach or in the ocean. That said, I found the staff engaging enough that I was participating in the poolside activities and enjoyed the shows as well. The dancing in the shows was top notch and the staff really put their hearts into it. It really felt like everybody there took pride in their jobs and put a lot of effort in to everything they did. This was my first visit to Panama and I would happily go back to the country and to the Royal Decameron.

Fantastic - Highly recommend!

Everything about this resort was fantastic! Delicious food, lovely beaches, clean pools, room and resort cleanliness! The team was very helpful and friendly. I highly recommend and would return!!!