Enjoyable holiday!!

The hotel was clean and the grounds were beautiful. Our room was great with a nice balcony and pool view. The staff were very helpful and made our stay very comfortable. The waters were a bit rough while we were there as the weather was cooler then normal so the snorkelling was not as good as usual. We did snorkel off the end of the dock and did see some colourful fish. I would recommend this hotel and would go back for another winter vacation. Linda & Ross Beattie

Nice place!!

The resort grounds were very tropical and nice. Food was pretty decent. Beach was kind of a turn off because of all the rock. Entertainment was great but the only thing is there was not much going on afterwards. More of a night life would have been ideal!! Overall I’d give it a 7out 10

Beautiful resorts

The food was great, the accommodations were nice. Was disappointed that I upgraded to prestige. Did not find it worth the extra money. Not really any extra perks with the upgrade to prestige. None of the workers had any knowledge of the upgrade and there was one spot on resort for prestige which we didnt even find until our 3rd day.

Great Resort

We visited Iberostar Cozumel for a week with 5 other friends and family. The resort is Clean and the staff are friendly. The food was great and our time spent on the beach and in the pool was perfect. My expectations were not quite met with a special birthday decoration request for our room that I paid for. But I would still recommend this resort to my friends and family.

Amazing resort!!!

This was my first time going to a resort. The resort was absolutely beautiful, the suites were quaint and had everything you needed with a new cute towel animal every day! The snorkeling was some of the best and had incredible ocean life right off the shore of the resort. The staff was very accommodating and incredibly friendly with tonnes of activities going on every day. The buffet as well as the a la cartes were amazing. I will definately be going back again! We wished we didnt have to leave.

Absolutely Great Resort

We have been to cozumel 3 times before and this is by far the nicest resort we have stayed at. The 2 storey bungalow type rooms are beautiful. The resort is not too big, just right, never felt crowded. I love when you can sit by the pool and look out at the ocean and you can do this here. Food was amazing. Service top notch. I would return to this resort again and I usually never go the the same place twice. Totally recommend this resort. We went with our adult children and there partners and t [... read more]here was something for all of us. Great snorkeling in Cozumel.Dive shop on site that my husband and son used. give this place a try, you will not be disappointed.

Beautiful resort

Family Vacation January 20, 2020 . It was the most beautiful resort @ Iberstar The staff where friendly , The rooms where amazing very clean and fresh, if we needed anything there was always a staff on site. The flamingos and Peacocks where so entertaining, The Buffets where huge and so many choices to choose from the presentation was fabulous desserts where amazing. Cooks did a fantastic job! The pools were very clean and all threw the property. Every night there was a show for all ages.  [... read more] Went scuba diving and snorkeling ocean was clean and you differently see all kinds of fish. I would take my family back again we all had a fantastic vacation. I would recommend this beautiful resort

One of the prettiest hotels I’ve been too!

The grounds and nature reserve are beautiful and make this hotel worth staying at. The staff were very friendly and took care of all our requests very quickly. I don’t usually go to all inclusive hotels because I don’t like crowded beach and pool areas with not enough lounges and shade. I would highly recommend upgrading to the Prestige Package, it’s worth the extra money. We had a very exclusive experience, no shortage of chairs, shade and great service! This hotel is a very good v [... read more]alue for the money.

Island dream

We were very pleased with the resort, staff, food and entertainment, this was one of our favourite trips, everything from booking, flight and stay went perfect we couldn’t be happier except for the fact of having to come home

Beautiful resort!

The star prestige area is well worth the extra expense! Beautiful beach area and pool. However, you cannot directly enter the ocean without water shoes due to rocks. The rooms are very nice, clean and well maintained. Will definitely be planning a trip back to Iberostar Cozumel in the future!

Awesome Resort

This is the second time I have been to iberostar Cozumel, this resort does not disappoint. The food is awesome, the dinner buffet has a different selection each night and the servers and cooks are always working hard and making sure you are happy with what you have. The resort is so lush and beautiful, you can see all the hard work the maintenance crew puts into the property. All of the employees at iberostar are amazing, Miguel and Cesar are we’re the best entertainers and we’re always havi [... read more]ng fun with the guests, Francisco was our pool bartender for the week and never disappointed. All the rooms were very clean and we’re maintained that way throughout the week of our stay. The beach has a lot of coral so beach shoes are needed or you can enter the ocean by the pier which is what we did and water shoes were not needed, the pool is very large and has dual access to the pool bar. This resort has a new show each night but does not have much of a nightlife after the show ends at about 2300. Overall we had a great stay at iberostar Cozumel and I would highly recommend this resort to all my friends and family.

Great Time!!

The hotel and grounds are very clean. With the Flamingos, Peacocks and Inguinas the resort environment was amazing! Staff really take care of guest needs. The rooms were great. Food and drinks were good too for the most part. We had two a la carte meals during our stay. One was Asian, which was not our taste and the second was Steak night. Our steak were cooked as request and tender however they were a bit salty. Our server for breakfast was somewhat invisible each day however the dinner server [... read more] more then made up for it. Pablo was amazing! Overall experience was very good and I would return again! We had a group of nine and all of us had a great time!

Loved the resort

We were blown away by the welcoming lobby with the truly beautiful outdoor space. The staff were all friendly and went out of their way to make us feel comfortable. Food was incredible, with lots of variety for everyone. Rooms were big with all the modern conveniences. Definitely coming back.

Best vacation

The whole trip was the best. The view from the hotel was beautiful I loved the jungle feeling. The beach was mostly rock but besides that everything was perfect about the beach. The snack bar at the beach had the best food. Pepai was one of my best friends there and the cats were so nice one of them kept coming to my hotel room. I loved the tropical animals that would greet me every morning like flamingos. The room, food, services and staff were perfect. I would recommend everybody to go to thi [... read more]s resort. :)

It was good to be on vacation

I will start off with "it was okay" people come here to get away from their busy lives but coming here did not provide any reprieve. The positive features of the resort is the cleanliness of the rooms, facilities, pools and lounge areas, my friends and I never had a problem the whole 7 days we were there. Staff is polite and not too pushy for tips, food was very good with a variety to choose from. Unfortunately that’s about it for positive notes, the resort is very small with not much to [... read more] do, my friends and I tried going on excursions to pass the time except any activity is extremely expensive. Mexican Pesos is a waste don’t bother with it they only use USD, if you try paying in Peso they convert it over costing you twice in conversion rates. My friends and I thought we’d try was scuba diving which once again isn’t cheap, and I recommend avoiding, the dive club on the beach is a big scam they’ll take your money and not give it back when the weather cancels the dive. I had the star prestige upgrade too which is a colossal waste, it is just a small hut at the corner of the resort that was too much of an inconvenience to go to and the rest of the resort didn’t do anything for prestige upgraded passes. Only when it was time to go home did I begin to relax, I felt like I was trapped on timeshare prison island getting flogged by sales and marketing people all day. Many people there only stayed 3 or 4 nights which is very smart, avoid staying a whole week it is very stressful.

A star amount resorts ....the Iberostar Cozumel

Stunning, natural, unique resort. The Iberostar resort is beautiful. Lush green natural vegetation amount the cottages and pathways to the lobby, restaurants and the beach. The staff of the Iberostar were wonderful, professional and very thoughtful. The food selection was amazing. The food was incredible and plentiful. The spa area was beautiful.....and we enjoyed a couples massage. We were greeted daily by the pink flamingos and the parrots in the lobby, Peacocks roamed the reso [... read more]rt leisurely and were such a welcome site at the beach or pool area. Quite an experience. We will be back next year.

Good resort

Hotel very nice. Room were in one and two story buildings dotted throughout the property. Paid extra to be close to pool and beach...felt worth it. Two comfortable beds, stocked fridge {Beer, water, pop) good sized bathroom along with balcony w hammock. Jungle lined walkway connects areas of resort. One big pool divided in two by swim up bar. One side quiet, the other for pool games. Beach front large with plenty of shade. Sadly not an easy entry into ocean...stairs into water off long pie [... read more]r. Food was ok. Breakfast at buffet was tiresome...coffee tasted like it was powdered/instant. Lunch served in poolside/steak house building. Usually good selection. Also a burger/salad/hotdog/nacho snack bar by beach. Chinese rest. was good food and atmosphere. Mexican rest. was lit too bright and food was ok. Steakhouse was good. Tenderloin chewy, but beef back ribs awesome (too much bbq sauce dumped on). Staff were all great, grounds beautiful, food ok, pool and beach large though entering ocean required walk to pier. 20 mins to town/airport. Stocked bar fridge. Free Wifi throughout resort...even beach. I would go back happily.

Loved this resort

My husband and I just returned from this resort where we travelled with another couple. This was our third visit to Cozumel but our first time at this resort. The food at both the buffet and Oriental and Steak House A La Carte's, was the best that we've had at any all inclusive anywhere. The accommodations' are in bright one and two story buildings with 4 units on each level. Each room has an outside chair, table and hammock. The rooms are a decent size, clean and quiet but nothing fancy. T [... read more]he grounds are well maintained, lush and beautiful with lots of wildlife. The staff were always friendly and helpful. Look for Paty at the beach or by the pool and she will great you with a warm smile and charm you with her personality. As at most, if not all, resorts on Cozumel take your water shoes, as the beach and ocean are quite rocky because of the coral. This resort is a great size and has a lot to offer. I would highly recommend this resort if you are looking for a vacation without a lot of loud partying.

Great resort!!

Enjoyed our stay!! Loved the 2 bedroom hut Very friendly staff Good food!! Was a little confusing after dark as there are many pathways to get to the rooms wish there was more lights on these paths. That is our only concern Great entertainment and no fighting for beach chairs and poolside Lots of seating!! Would definately go here again. 15 minutes from the airport was a real bonus

Good Resort for adults

Everything Good except beach Completely remove rocks from the beach and make it nice and sandy at least like Paradise Beach Rental Car in Cozumel $16US for 3 days, How come in resort is $90US per day?