Great family getaway

We went on this trip with our 18 month old. The resort was small which was really great getting around with a toddler. The supper menu and service was very good. The kids menu was not great but the restaurant was able to make whatever you needed for kids (for us that usually included fish, chicken, rice, peas, avocado ...). Restaurant didn't open until 12 for lunch and did not have a buffet which was challenging for us due to our child's nap time. We used room service quite a bit - the food was  [... read more]good but very inconsistent (something would be missing or different than what we ordered), and sometimes took over 30 minutes to get breakfast. The beach is great - clean, calm and warm water. It was perfect for kids. None of the pools had an extended shallow shelf so that was a bit challenging. We had a 1 bedroom swim out room which was great during nap time, and gave us enough space as a family. The swim out pool was connected to a swim up bar and was heated and extremely warm. All in all, we had a great trip!

Love this resort

Very family and baby friendly! Vacationed with a 9 month baby and very accomadating to us. Small quiet resort, beautiful grounds and great food. Staff is incredible, friendly, quick and always remembered our names.

Excellent

very good. rooms and food could use an upgrade but this is just a suggestion not a complaint. excellent service. lunch buffet might be more convenient. shuttle service to town also suggested. overall excellent

Amazing Holiday at the Azul Beach

Travelling solo to the Mayan Riviera first time. The resort was truly a 5 star. Up there with Sandals. Lovely staff, great food, right on the beach (not a 15 min. walk like other larger resorts) spa, relaxing lounges/ beds right on the ocean. Clean, modern rooms with fab concierge service. And plenty of excursions to keep me busy. Did I mention the great staff? I am taking my kids back next year!

Wonderful Wedding

This was a lovely location for a wedding. The resort is small (approx. 130 rooms) and there are a lot of places to relax, eat, drink, or just lounge in the sun. The service was terrific - attentive but not overbearing. I especially appreciated the restaurants - at the door, we were asked about food allergies and substitutions or changes were made for each person.

Perfect for families with young children!

We travelled to the Azul Beach resort in early February and were completelly satisfied when we left after 7 days. The staff clearly has been picked knowing they will be interacting with children most of the time. Everyone was extremely nice. Food was always good, sometimes amazing (Room service beef burritos were a favorite). No need for reservations for dinners / lunches and always plenty of booster seats and high chairs. Not once did we wait more than 2 minutes to be seated for dinner, and the [... read more] breakfast wait was less than 5 minutes. The crib / bottle warmers / steamers and strollers were in the room on arrival. Access to a doctor was incredibly fast when our son fell ill from a bug he caught on the flight there, and treatment adequate. The beach was wavy and windy first few days, but the last 4 were amazing. Clean up crew is on the beach each day to minimize algae. Access to covered beds on the was a slight annoyance, needing to stand in line for 30-60mins for access the next day, but well worth it. Concierge service was without reproach. The playrooms are a must to get out of the sun / occupy the older than infant/toddler stage. We didn't meet anyone having fell ill from food/water. Exceeded our expectations. We will be travelling back to this resort in the very near futur.