Simple, comfortable hotel

We enjoyed our recent stay at Viva Azteca. We are repeat guests who have previously stayed at both Azteca and Maya. The rooms were dated, but clean, cool, and quiet. The mattresses and pillows need replacement. Food was decent, we ate most diners in Playa del Carmen as pre planned. Buffet Waiter Alfonzo was most kind and helpful at breakfast and lunch. The resort did very little to clean up the sargassum seaweed that was in abundance. The daily tractor clean up did nothing at the sh [... read more]oreline. (Tractor did not come near the shore due to erosion concerns.) I was only able to swim in the ocean 1 day, next door at RIU Lupitas oceanfront. (They worked hard at raking daily.) We were happy with the value we received aside from the seaweed problem. They are charging an eco tax, (20 pesos per room per day,) but the beaches were only raked once in 9 days buy a local clean up team that did the entire Playacar beach. There are 335 rooms at Azteca at 20 pesos per day..... My expectations were not met as far as beach conditions/maintenance. Viva should participate in the clean up beyond the tractor & burial.

Boring Resort

My husband and I stayed at the Wyndham Azteca resort this August. We quickly wished we went somewhere else. Although the staff gave excellent service, the resort itself had too many downfalls. First we were given the wrong room, then the toilet was broken. Next the shower handle broke off in my hand , the blow dryer holder fell off the wall, the power shorted out when my husband was ironing a shirt and i was blow drying my hair. The walls are so thin we could hear the conversations in the next  [... read more]room. The only air conditioning in the resort was in our room. The pool closed at 8 pm. There is no disco. No dancing. No nightlife. We were in bed every night at 9. The Tv had only 1 English channel. The only good thing was the excursions and staff. The hotel needs to be redone. And they need to hire someone to liven up the place. It was very relaxing because there was nothing to do. The pool was ok, but no swim up bar. The ocean was close and worth the visit.

Great Resort

This resort was very very comfortable to be at. The staff was great and made you feel at home there.Everything was just super.The buffet was amazing, everything you would want was there, fresh squeezed juices, plenty of desserts and lots of fruits. excellent...

Great Resort

The hotel is beautiful. The food was above average at both the a la cartes and buffet. The drinks were very good. The staff was amazing. The only downside was the animation staff was not very interactive. I would highly recommend this resort.

Fantastic resort

The resort is not to much big. People are very kind and remind you. They are not changing too much since our last trip in 2013. We will return next year for our weeding. The animation team is very kind too. they entertain people very good and they have very good talent in dance.