Amazing family resort

Hotel staff - extremely friendly and helpful Room - very clean and kept very well throughout our stay Maid staff - attended to any requests promptly (I.e. extra towels) Pool - very nice, cleaned everyday, great for swimming and activities. One was deeper than the other and it has a kiddie pool for toddlers Beach - clean white sand, great swimming Buffet Restaurants - good variety of food, fresh egg station at breakfast, fresh pasta station at lunch and dinner, friendly restaurant staff tha [... read more]t go out of their way A la carte Restaurants - great ambience, food okay Entertainment - the entertainment team at this resort is amazing. From the day time activities to the evening shows they take any opportunity to get to know you during your stay. Every night is a different show and very entertaining. We will miss the entertainment team the most Bartenders - fantastic. All drinks are served with a smile and excitement. They know your drinks as you stand at the bar. Concierge - our concierge was Heney and he was amazing. He was always there to help in whatever we needed. And provided is with any information about the Dominican we required. Spa - I am so glad we had a massage. It was absolutely relaxing and gave us access to the jacuzzi, saunas (dry and wet), bubble bath and much more. Such a relaxing environment. They offered swimming classes for kids. Overall Highly recommend this resort particularly if you have children

Amazing Resort

The grounds, pool and common areas were very clean. The staff were extremely friendly and accomodating. Everything was within walking distance to your hotel rooms. I.e. The pools, buffet and the beach were all close together without feeling cramped.

Amazing time!

We had an absolutely great time, the staff were friendly and helpful, the resort, beach and pools were beautiful and well maintained, the food was good and as plentiful as the drinks, the nightly entertainment was fun and the only time we had an issue (room wasn't cleaned when we returned one day) the staff was quick to rectify.

Our third time.

We like this resort . It was our third time there. The last time we were there was 2013. There are some things different from the last time we were there. One of the pools was redone and now the other one will be in the summer. It really needs it. The food was good. We could always find something good to eat. The room could use a bit of a refresher. The Wifi...internet was awesome. We got full bars anywhere we were on the resort and it was free. Maria, one of the pool waitresses is so awesome. E [... read more]veryone loves her. I was disappointed that because it was our 3rd time there that they did nothing special for us. Also we only had one day that housekeeping made a design with the towels. The weather was beautiful and I love the beach so much.

Good 14 day stay

The resort was well thought out; with building locations, pathways, covered walk ways, landscaping and restaurant locations. The staff are great and the entertainment staff put a great deal of effort to entertaining their guests. The food was good; especially the variety of fish. The beach is class 1. Communication of daily activities was lacking. Most resorts have notice boards detailing each days activities or special events. Guests have to request information from staff daily and sometimes t [... read more]he info is wrong. Overall good for an older resort.

Decent Place

This place had everything we needed for a nice fly and flop, the rooms where clean and pool was awesome all new chairs which where very nice, the resort overall was very well manintained, The only real problem was they have to try and keep the food a little warmer and food was only average, but you could always find something to eat for sure, The pool staff bar tenders are the best very nice and do a great job making you feel welcomed. Lori and Jensky where the best bar tenders I have ever h [... read more]ad in Domican.

Nice resort

Huge pools, small beach area, was hard to find a spot if you didn’t get there super early. Beautiful steak house on the beach in the sand. Loved the ocean view from the seafood restaurant. Felt brushed off by staff. We did enjoy our stay.

Excellent resort r

Rooms are excellent, the beach is beautiful, service at the Bars is excellent Dinner at the restaurant on the beach with reservation was not good and very slow Booking tours and excursions was good Service in the other restaurants was very good Shows and entertainment very good

1st time

The hotel was amazing. When we first booked in it was a long wait and when we finally registered we did not receive a lot of info so we had to go back twice to get all the instructions, but the staff was ok once we got it straightened around. The rooms themselves were clean, spacious and cool as soon as we entered. The food was plentiful, well displayed and delish. The ocean was a bit disappointing as it was rougher than I expected and the seaweed was overwhelming. The pool was fantastic and w [... read more]e enjoyed the whole week lazing about dreaming.

Don't recommend it here

The hotel is outdated, the buffet doesn't have that much of a selection. Employees barely speak English. We requested extra sheets 4 days in a row for our son who wanted to sleep on the pull out coach and we never received that or an extra pillow. The a la carte restaurants were just ok. If you go, make sure you do the seafood one, that one was the best. The housekeeping cleaning of the rooms daily was very poor. Beach and pool area were way too busy.

By far best vacation

The hotel was beautiful exceptional upkeep easy to access everything. Always something to do with amazing staff. Breath taking grounds and environment The food was always great with a huge selection. I certainly would recommend this resort and am planing to go back

Great Vacation!

Our trip, from start to finish, was great! The rooms were clean and well-stocked, the food was very good and the pools and beach were awesome! Mignolia served us at the buffet almost everyday and made mealtimes very pleasant! Everything was easily accessible and many food and bar options available all day and night! All the staff at the resort were very friendly and accommodating! We’ll be back:)

Amazing Family Resort

We stayed over New Years Eve !! Had a wonderful time. The grounds were very well kept, and because it was the holidays mini lights and Christmas lights were strung in every hedge and palm tree. The staff made sure we had a good time. Great Iberostar in the DR.......as always.

Very Good Value!!

The hotel was well taken care of, despite the age of the facility. Great service, good food, and lots of entertainment! There was lots of staff at the restaurants, bars, beach, etc. My only complaint was that the a-la-carte restaurants were almost completely booked when we arrived, so we couldn't get into the restaurants we wanted...besides that, a very good resort.

Iberstor Punta Cana

The big benefit was the room close to the pooland the beach (no long walk or buggy ride !) For the cost and the perceived reputation ar Iberostar I expected a more "holiday" room versus a very basic room. There were no problems with the room but I was disappointed in the warm of the room. I wouln't discourage anyone from going there but I will fine something different the next time for myself. Happy with the foof and food service. Victor

Very relaxing

The resort was very quiet and comfortable. The guests seemed to be more in the senior age group which suited us just fine. The rooms were very clean and comfortable and the staff was very pleasant and helpful.

Wouldn't Recommend

Rooms are dated - clock didn't work, rust in shower, no water pressure, sliding door did not lock Food was not good - I am still trying to get my stomach back to normal I would never recommend the resort

Wonderful Resort

Our rooms were 5052 and 5053 -- awesome room location near the pool -- very happy that the resort placed our family side by side (often those requests are made and not honored by resorts) -- The restaurants and buffets were excellent and we had wonderful service The flight was great as well -- no complaints about this trip!

Nice resort

Beautiful beach. Room was nice, nothing extravagant. Paid for ocean room but no ocean seen! Front desk agreed it was deceptive when we brought it to their attention. They did nothing to compensate...maybe a simple bottle of champagne would of been better than nothing. Food was excellent as was the staff around the whole resort. We were spoiled by a special waitress, Yenice!! She always welcomed us daily with laughter and smiles....remembering our likes and orders. People like this can solidify a [... read more] travellers return to the resort. The entertainment was fantastic...great team. Overall it was a great stay. Thanks for the memories!

Awesome Place, Awesome People

An absolutely awesome resort! The food options, accommodations and staff were the best I've ever experienced! Even all the clouds and rain couldn't overcome my stay at Iberostar! I arrived last minute to surprise my best friend and family of almost 30, and celebrate dad's 90th! Mistakenly, I booked the Punta Cana and the group was at the Dominican. Without hesitation reception staff were willing to get me transferred to the next resort over. It was splendid. Fabulous week of family joy! And  [... read more]I was so lucky to experience it all at such a beautiful and accomodating resort! Slight issue on departure day when my ride to the airport didn't show. Many conversations with the bell boys, then suddenly realized my pick up location was never changed to the Dominican from the Punta Cana....where I checked in! Bell Hop guy quickly made a deal with another driver to get me to the airport as soon as possible. Just on time! The gardeners, cleaning staff of all kinds work hard and do amazing jobs throughout the resort. I definietely want to return with my family