West Wing Disaster

We reserved a King Bed room at MGM Grand which ended up being in the West Wing. The location was terrible. We had to walk down a long hallway to get to the elevator & then had to walk the length of the hallway to get to our room. The room was old & dirty. The AC unit was loud & under the bed. The guests in neighboring room were smoking cannabis so the hallway had a strong scent. We complained & had to pay to upgrade our room to the Grand Tower Wing which had 2 Queen beds. This section of the hot [... read more]el was central, upgraded, clean, quiet & worth the additional cost. The King Bed in West Wing was terrible! Those rooms should be much cheaper given low quality! Unfortunately this hotel charges at Resort Fee however given the lack of amenities, it is hard to understand why it is charged. It was way to cold to use the pool.

Nice resort

I loved the public grounds, the casinos, restaurants and the pools, but the rooms in the west wing smelled like old smoke. When we got back home the clothes in our suitcases smelled like old cigarette smoke

Beautiful resort!

Clean, well organized with signs everywhere. Rooms great size with open concept bathrooms -not a fan. Elevators always there. Never have to wait long. Very helpful staff. Great shows in this hotel! Organized drop off and pick up. Beautiful resort! Friendly staff everywhere. Quiet floors. Smokey in casino. Busy on wkds. Great location.

Great Hotel!

It was our first time staying in Vegas. My mom has a disability so it was extremely important that the room was wheelchair accessible. All I had to do was call in advance to make sure there was a room available for us. Once we got there, the service was impeccable and the room was amazing! The only complaint I have is all the walking because the hotel is huge! However, great service, clean and spacious rooms and overall a great stay!

It was a really nice hotel.

The hotel was really amazing and the staff were very helpful. The first room we had was not pleasant because the air conditioner was loud so there is a technician who fixed it. Then the TV and cable would just turn off by itself. There was also a technician who when there to fixed it.

It's just ok

In comparison to other hotels on the strip this one was just ok. The colours in the room and hallways were dark and made it look dank. Wallpaper was peeling in spots. Stains on carpet in hallways. Paint in our room did even match. Looked half done. Shower pressure was good and bed comfortable. It was moderately clean but the smell from disgusting garbage and sewer at side entrance was nauseating!

Outstanding Opportunity

We were joined by another couple to celebrate our 50th Anniversary. E asked if our rooms could be close together and we were gifted with a beautiful 2 bedroom suite on the 24th floor of the MGM Grande The view we magnificent and the cleaning staff were so delightful. Our room was wonderfully made up each day with little extras like chips, cookies and bottled water that were really appreciated. All the MGM staff were courteous and very helpful in directing us and answering our questions.

Fun resort !

Amazing pool , friendly staff, lots of entertainment Would highly recommend !! Rooms are small , most with no view of the strip Would suggest more restaurants near the casino There are lots of shows with lots of availability

Amazing Rooms!

We had an awesome time at the MGM hotel. It was beautiful and our room was spectacular!! The views are amazing! However the price of food was very expensive. The pool was fantastic! But bring an inner tube

Great resort!

Stayed with my husband for his 40th birthday.. loved this resort! Great location, lots of food options , beautiful pool and amazing customer service! Would recommend Grand King room or higher.. Vegas is expensive no matter what but we found this resort a good compromise and a bit easier on the wallet. Poker game is great and Hakkasan night club a good night out.

MGM Grand

Extremely large hotel. Smoking every where except hotel room. Large spacious room but plumbing issues the bathroom sink did not drain the shower did not drain. By the end of your shower you are 3 to 4 inches deep in water. Lazy river located in the hotel...s25US to purchase the tube to go down the river. The buffet restaurant over $50US. Be prepared for lots of additional charges.

Had a BLAST !!!

Spent a great week in beautiful Las Vegas with my wife for my 40th birthday. MGM resort was very nice and clean. I was actually surprised how much the strip is so clean....considering the amount of people that travel there every year. Thank you Tammy and Tripcentral for making this birthday extra special for me....Oh and my wife as well....lol... Paul Menard

Great Resort!

Great Lazy River, Pools and Restaurants. The rooms are a bit compact but well maintained and serviced. Not as much shopping as other hotels but it is right on the strip and an easy walk to other venues.

Great Hotel!

I was very impressed with MGM Grand. Very clean, friendly staff and lots of fun things to do and see. The buffet was excellent and the general pool area had great music. I would definitely stay here again upon my return to vegas!

MHM Grand

The MGM Grand is a wonderful resort the rooms are clean the washroom were well maintained. The food court was PLENTIFUL the Italian restaurant food was delicious. The resort amenities and facilities were great Location was perfect on strip.

Solid Hotel

The MGM Grand is a great hotel in many ways, it has a great pool area, clean rooms, very comfortable bed. The drawbacks were it is so enormous, we found it very difficult to find our way around even to exit the hotel felt like you were walking a mile to be outside. Also, it is quite far down the strip, so I would prefer to stay more central next time, and in a smaller hotel if that is possible. We found the restaurants inside the hotel very expensive. All in all though, still had a nice 3 ni [... read more]ght stay!

Beautiful hotel

The hotel was beautiful and huge. I would recommend it to everyone. The variety of food was lacking though. The staff was accommodating and friendly. Very helpful. We enjoyed the show clique during Soleil Ka and the seats that the concierge gave us was great.

Great hotel resort

The MGM Grand Hotel is one of the larger resort in Las Vegas. I am so impressed by the front desk staff services and her nice attitude. It is great place to stay and games. I will strongly recommend to my friends and family.

Very nice place to stay

Very clean classy and the staff were very helpful Fiamma resturant was exellent, food court was 50/50 thought. Hotel itself was very nice.location was great . Pool area was good , to bad lasy river was closed.

Not Impressed

We arrived on Sunday night at 10:30pm.... to find out that MGM Grand did not have the rooms we booked. Their explanation was because we were arriving so late at night!? They said they would give us an upgrade from a king bed to two queen beds? How they did not have our rooms when we booked in January 2018 for a vacation in April 2018. - There were dirty dishes that sat on the floor in the hallway outside the room beside ours for 2 day. - The "clean" towels placed in our room, one of them [... read more] had a huge black grease spot. - The food items placed in the for purchase where missing - therefore i had to go back to the check in area and have a note place on the file so that we didn't receive the extra charges. - Shower and hand soap was not restocked for 3 days.