Small and perfect

This hotel has a private beach which, though small, was fabulous. Service was great, water beautiful, and the private nude island is a definite must see. The variety of food was great - we stayed 8 days and didn't see much repeat. We got reservations when we wanted them (more than once) and the included excursions are thoughtfully planned. If you are looking for a party atmosphere, this isn't for you. But if you are looking for more peace and relaxation, then you'll love it. One bad thing? Alm [... read more]ost 2 hours away from Montego Airport.

Wonderful romantic holiday at Couples Tower Isle!

Almost everything about this resort was nothing short of wonderful! It was worth the long drive from the Montego Bay airport (~90 min), still got a nice scenic drive. The resort is well taken care of, the room we had (deluxe ocean view) was spacious enough for us and I like a nice room! The dining choices were all exceptional, even the buffet was amazing (and I have never said that of any buffet choice at a resort). The only thing that I found bothersome was the veggie bar by the beach. This [... read more] was one of the reasons we booked at Tower Isle, this was promoted as having healthy smoothies and juices with some meal choices as well (we are veggie people) - well, that much was true but the service was horrendous. Not sure why, everywhere else had fantastic service. Disappointing but we made do. The entertainment was always exceptional. And I cannot say enough about the staff - they worked tirelessly to set up, tear down (and so on) each new event taking place. Amazing!

Unique property

This was our 2nd stay at this resort, it is a unique property, small in terms of the resort itself and amount of rooms. Highly recommend, it just depends what's important to you: Pros - the entire resort is adults only (you don't have to venture over to a family resort to access some of the services) - food is amazing, service is outstanding & the options are varied - the staff are great, laid back, but ready to serve - since it small & right on the ocean, most rooms and facilities have gre [... read more]at views (you can see the ocean from your bed). Many extras included, catamaran tour, glass bottom boat ride, snorkeling, scuba diving, water skiing, Dunn's river falls, shopping tour, hobie cats, paddle boards, kayaks, windsurfing - no tipping - shuttle to tower isle for nude sunbathing option available - floaties provided on all lawn chairs which you can bring into the pools/ocean - nice gym and yoga room - on site spa is amazing. Cons - small beach (nice but can't go for long walks) - no shade from umbrellas or palapas (just palms trees & building, by pool) - boats for all the services are parked in front of the beach area - the dock is a bit of an eyesore - not sure this is a con, since I see the environmental benefits, but you will need to fill up water bottles at the fountains provided on each floor. .

Awsome wedding / honeymoon

The resort was by far one the best stay that I have stayed in. I have been traveling for nearly 20 years. This was our 2 wedding the staff made memorable in our every day stay there . weather was beautiful . restaurant where very flavourfull .

Great staff. Great food

Loved 8 rivers restaurant dined there 3 times. Didn't care for the Fusion restaurant. My wifes lobster was overcooked and food was too spicy even when asking for mild. Staff were great in all areas including the garden staff that answered all our questions regarding local flora and fauna. It was also nice not to carry around a bunch of cash because there not allowed to accept tips, and we tried. Room had a bit of a musty smell so they upgraded us. The staff member that did our turn down servic [... read more]e seemed disappointed that we turned down the service so we had her do it for the remainder of our stay. She really seemed to enjoy her job. We realized afterwards that they had a different themed buffet everyday so next time we'll try it more often, but there is so much to choose from you can't try everything in 7 days, but we tried.

Exceptional resort

We chose this resort as not only for a holiday but for our wedding as well. They went above and beyond. The resort itself beautiful and private, yet plenty around to do if you want to do excursions. The staff and service were phenomenal. The food was amazing and plenty of restaurants to chose from. The grounds are beautiful....from front ocean view to the back garden area. Entertainment was fantastic as well with a few theme nights thrown in and fun activities during the day as well. They absolu [... read more]tely made my wedding perfect. A big thank you to the spa whom did my hair,make-up and complimentary massages. Definately returning in the future.

Amazing resort, friendly staff

We absolutely loved this resort!! Only 220 rooms. No line-ups for anything! Food was great, staff were very acommodating. The nude sunbathing island was definitely our favorite part of this resort. No more tan lines. The fact that there is so much included is also a huge bonus. Trips to Dunn's River Falls, catamaran, glass bottom boat, water-skiing, knee boarding, all included. It's a bit of a drive from the airport though (2hrs), which isn't bad if you are driving in the day, and can loo [... read more]k at everything. We felt very at home here!

Great staff. Great food

We had a problem with a mildew odor in our room. I know it happens in the tropics, so they moved and upgraded us. The only difference we could see was a better ocean view and no odor. We didn't seem to have any control of the temperature in the room, you could adjust the thermostat but it never seemed to shut off causing some cold mornings. We never addressed the problem with the hotel so im not blaming them we just wanted to relax in the heat outsde and enjoy our trip. I've never had better ser [... read more]vice and food anywhere and the fact the staff are not allowed to take tips (we tried) makes it that much more relaxing. I would highly recommend this place.

Much less than expected

The reviews for this resort were great so I had high expectations. I was very disappointed with our stay. For 2200$ per person for a basic room I expected working light bulbs, access to my room, ice, water and beverages! Stayed at Couples Tower Isle Nov 25-Dec 2 The cons: -room light burnt out, no bulbs available entire week -frequent power outages day 1 -door lock broke, locked out of room x 2hours day 2 -elevators broke 2 days of trip -soda machines empty x2 days -water fountains [... read more] jack hammered out of the walls on day 4, not repaired -ice machine broke 1 day -hair dryer broke on arrival, this was replaced -room service spilled coffee in room on day 2, they removed the soiled pillows and floor mats and linens but never replaced the pillows or mats. Never cleaned or changed the soiled curtain with 4ft coffee stain The pros: beach and water sports were amazing, staff were friendly and I didn’t feel pressure to tip. Food was good but service was a mix of good bad and so-so Overall the daily issues with the resort made it difficult to relax and enjoy my vacation. I would not recommend this resort and do not plan to return. I have had much better experiences with other all inclusives for half the cost.

Fabulous Resort

Just recently returned from our trip to Couples Tower Isle in Ocho Rios, Jamaica. We were there the first week of November 2018 and booked via the Tripcentral web site. This was our second trip to a couples resort, the first being to San Souci in Nov 2015. Arrival at Montego Bay airport was on time and we had cleared customs, retrieved luggage and were in the couples lounge at the airport in under 30 minutes. We waited in the lounge for about 20 minutes, time for two Red Stripes and to us [... read more]e the washroom and we were off for about a 2 hour drive to the resort. Arrival at the lobby, we were welcomed by friendly staff at reception, given a rum punch and a cold towel.Check in was just a few minutes and we were off to our room (garden view in building 3, 2nd floor). The room was very quiet at night for sleeping. Some rooms and the main hallway had a lot of painting going on during the day. Elevators were available in this building for those with mobility issues. The room was spotless when we arrived. It had a large bed, balcony with 2 chairs and a table, washroom with a shower (no tub), vanity as well as a hair dryer and some soaps/shampoo. It also had a large walk-in closet to store luggage and the safe was located here along with an ironing board and iron. The room also had a mini fridge that was stocked with pop, water, some juice and two Red Stripes. You could also order full bottles of wine and liquor delivered to your room at no charge, but also available at extra cost were more expensive brands of wine and liquor. One comment I heard a lot about Tower Isle is how much people like that everything is connected to the main building. There are elevators for those who have difficulty with stairs. If it is raining you will not get wet (unless you are walking to the Bayside restaurant). There were lots of people who were repeat visitors. Staff I have to say the people who work here at the resort were very friendly to visit with and very attentive. This was a common comment I heard all week from other guests, but I would completely agree with. Very nice people. Food / Drinks We were fortunate enough to enjoy all of the restaurants at Tower Isle. We did not order room service but it was available. Our favourite restaurant was Bayside, as we love to eat out in the open air in the Caribbean and it was built out over the ocean. Food at all venues was excellent. The Patio (also open air) for daily breakfast buffet was more than adequate to start the day, while we varied it a bit between the Pool Grill for lunch and the Veggie Bar for snacks. Service was good in all restaurant venues. Loved the soup’s, we tried them every day. The patio converts to a served meal for dinner service and the other great option to eat was the Verandah. Eight Rivers is the more formal restaurant (dress code) and was also excellent. Martini bar is on the roof, Sundays and Wednesday’s. Gala was on Saturday, Beach Party and Repeaters dinner was on Monday’s. All fun events and well run. Loved the nacho’s and ice cream in the Pool Grill daily. Entertainment We took in some of the entertainment but we turn in a bit early to get up early. What we saw was very good. The steel drum Silverbirds were there one night and throughout the week they had a lot of different singers, all very good, but we missed a lot of it due to our dinner eating times or we headed over to the spa for some hot tub and mineral pool time before turning in. Island The Au Natural island can be visited early in the morning if you want to go over with clothing on and just look around and take some pictures. It converts to Au Natural around 9am until about 5pm. Catch the pontoon boat at the pier and they will take you over and bring you back. I don’t think we ever waited longer than a minute or two for the pontoon boat at either end of the trip. The island has lots of loungers, a small pool to cool down in, a well stocked bar, lots of shade if needed, a washroom. They also bring over some food and have a bbq there as well for lunch. The entertainment staff also run a game or two over there during the day. They Have some music playing at the bar. Loved watching the crabs climb on the rocks. The island was only closed one day for us due to weather, so we did a trading places to Sans Souci. It can also close early if a wedding Is set up. Check with guest services to find out which days they have weddings planned. Spa We enjoyed the hot tub and the mineral pool in the evening at the spa. Hot tub first then cool down in the mineral pool. Great way to end the day. Part of the reason we missed some of the entertainment. Take a towel. Trading Places We ended up trading places one day as the island was closed due to high winds. So we boarded the shuttle bus that Will take you over to Sans Souci from about 10:00am until about 4:00pm. We loved visiting Sans Souci again. Drinks and lunch were good as was the pool volleyball. Looking back, the things that really stood out for Tower Isle were the dining, the friendly staff and all of the nice people we were lucky enough to meet from Canada, the USA, the United Kingdom and a couple from Germany. We will definitely return for a visit some day and I would also recommend it to others.

Great Resort

This was are fourth time at this resort. It still meets are expectations. The grounds are well kept and the resort is clean. ( Even though it was off season and they were painting ) We ate at all the restaurants and the food was fabulous. The staff was friendly and helpful if we needed anything. Will go again next year.

Best Trip so far!

This was our third trip to this resort, and it still continues to amaze us at how great this resort is. Everything from the staff, food, accommodations, spa and beach was truly fabulous. We truly enjoyed every minute from our arrival at the Carlingview Hotel in Toronto for Sleep, Park and Fly, the night before our flight, right up until we returned home. We are already looking at dates to return next year. The people you meet at this resort become friends, and i have never experienced the sam [... read more]e connections at other resorts we have stayed at. The staff also become your friends and they even remember you from previous stays.

Still amazing!

This is our 3rd time to Couples Tower Isle and it is still the only place we have repeated. The resort is kept immaculate. The common areas have all been updated with new furnishings since our last visit 5 years ago. While the bed is very comfortable, it is time to update the rooms. We can't say enough about the friendliness, courtesy and service attitude of all of the staff. I requested vegan meals, spoke to the chef the first night and something was prepared on the spot. In subsequent nights  [... read more]the guest services had emailed the restaurants we had chosen to eat at, and the chef's all had something prepared when I went to order. The pools and grounds are constantly being cleaned and swept. While the beach is small, it is raked every day and they have put up some canopies to provide shade.

Amazing Resort

This is by far our favourite resort. The service is top notch and the hotel and grounds leaves nothing more to be desired. We've been to several other chains on various other islands and nothing compares to this in our opinion, as far as value for price. There seems to be no request the staff are not willing to accommodate. The food is delicious and offers lots of variety at the buffets as well as the a la carte restaurants. We really appreciate the no tipping policy as it just makes our sta [... read more]y that much more relaxing. While this might be considered a quieter resort than some, that suits our preference. Having said that though, there is still lost to do throughout the day and evening. Check-in/Check-out is done quickly and efficiently and we really appreciate that Couples has its own airport arrivals lounge and shuttle to and from the resort. This was our second stay and we will definitely be back.

Fantastic Resort

The resort is awesome as soon as you arrive. Staff are excellent. They remodeled the resort with new furniture and a nice face lift. The food is fantastic especially Eight Rivers. Everything is truly included from scuba diving to golf . I have been there 4 times and will not hesitate to go back next year .

Couples Tower Isle

Resort was out dated, rooms need mush help. Staff not very friendly. golfing was terrible staff at the pro shop very rude Over all Food was good. Room staff were good. Beach was very small but cleaned every morning.

No Disappointments!

We had a great vacation at the Couples Tower Isle in Jamaica. I would highly recommend it to someone looking for a great beach. The rooms were clean! Food was good! Staff and evening activities were awesome!

Good service resort

Room-clean Public area-clean, some area needs repaint Service-excellent/Bar service needs more smiles Beach-small Food-good, buffett needs more varieties Excursion-good Nude island-selling point, unique Piano Bar-guests well participated, enjoyed a lot especially on Sept 11th, the 26 years old piano guy did a phenomenal job Activities-Ok. Tried to do Nature Walk, tour guide show up half an hour late. My brother was looking forward to do yoga, class w [... read more]as cancelled without notice. Game/Excecise Room-good Overall, the service of this resort is beyond good and I would recommend to friends however when we went for breakfast with our backpacks(we are a group of 4) on our last day, although we sat beside the service station with 3 waiters we've got no attention from any of them!

Service oriented resort.

Small resort, clean and service exceed expectations. Like the no tipping policy however still observed staffs accept tips. Food was good but lack varieties. Entertainments was good at night. Location is too far from the airport.

Best Vacation!!!!!!

The resort was just beautiful. No negatives at all.. Rooms spotless, and turn down service each night. Food was excellent, mini bar always filled, and King bed very comfortable. Always hot water, and Shower was awesome.. Tower Isle was so nice. Food excellent and drinks too. We will certainly try to return, depending on cost. The staff were the best we have ever had... and we have been travelling since 1995