Great Resort

Good food on every meal. Never shortage of food. Very clean resort. Pool was always clean. Beautiful beach. Evening shows were usually reasonably good. Wifi internet worked well most often from most locations. Room was comfortable and cleaned daily. Would return again and again.

Beach is Amazing!

Overall if you travel to Cuba without having high expectations, you'll love the resort for the value being spent. Pros, front desk staff are so accommodating, beach is so amazing, and cleaning staff for the room was top notch!!! Cons, Unfortunately we went at a time where the resort was at it's slow time (April 19-27'24) so half way thru our stay, the 24hr snack bar was shut down for renos, room beside us was being renovated and the resort opened up to the locals, which is fine, but they seemed  [... read more]to take over the resort and the wait time for breakfast was 45 minutes in a line up to get an egg/omelet, very frustrating. Also one thing to be concerned about the bartender received dirty glasses, some with beer still in them and she reused them by topping the glasses up with beer to new customers, very unsanitary. FYI bring your own thermos cups to drink out of. No complaints about the weather blue skies and sunshine every day. That was a bonus for sure.

Love this Resort!

Beautiful grounds, lots of areas to walk, a large beach area and some smaller beaches. I really enjoy the pirate's beach party. Staff are very engaging and friendly...they get to know you. It feels like home there.

Resort

the only thing we liked was the beach until the working ladies showed up and harassed the male tourists and no security to chase them away. there was no meat for meals. Selection was terrible food wise

Amazing resort

Amazing time we stayed in the villa had a great stay and the beaches are amazing you have to remember going to Cuba you are not getting fine dining. Would recommend this resort for the amount you pay it is worth it.

2nd Time - Loved it!

This was our second time to Club Amigo. We were so surprised that the staff remembered us and happily welcomed us back. We had a smaller room this time but it was fine. The resort is typical for Cuba but it is the staff that make it a super time. I can't name every single staff member but they were fantastic! See Yorlan the Entertainer, he's super and can provide information on different activities etc. We went on an hour long horseback ride through the village, the absolute highlight of our tr [... read more]ip! We will definitely be back! :)

A well kept secret

This was my fourth trip to club Amigo and I will be going again. They are constantly improving the property, the employees are great and always there to help if you ask, even if it is not their job. Food is a bit of a problem but considering I gain about five pounds every time I go it can't be that bad.

A Home Away From Home

This resort has beautiful grounds and beaches and the most amazing staff anywhere in the world. Although times are tough in Cuba the staff go out of their way to make your stay as pleasant as possible. Choices may be limited right now but we were never hungry! The stray dogs and cats are treated well by staff and guests and are a delightful group who appreciate every bit of compassion. We have been to Cuba lots of times - and in different places and resorts ( even 5 star rated) - but we keep re [... read more]turning to this beautiful spot!

Home Away From Home

Hotel Club Amigo Atlantico Guardalavaca should be rated as a 5 star. I was greeted with a smile, hug and cocktail. The staff are amazing and make you at home and always have a smile on their face while working 16-24 hour shifts. There are food shortages in Cuba but what they have is always delicious. I have never walked away hungry. I stayed in a villa and my room was always clean and I received towel art everyday. The beaches were amazing with white sand and crystal clear blue /green water.  [... read more]There was always entertainment throughout the day and every evening. They also have a Cuban festival, Canadian lunch, beach party and a special dinner for returning guests. I have been to this resort 4 times and will be back many more. It feels like home away from home because they all remember you and make you feel like family. I have vacationed to other places but this is the one I will choose for my future sunny destinations. I love this resort and all the wonderful staff.

Home away from home

Grounds & Puplic areas are well looked after & clean Room is made up every day & cleaned Main buffet restaurant and 2 ala cart food is good but you can’t be choosy. You eat what is available It is still a nice hotel for that price.

A Lovely Week

This trip was our third experience in Holguin, and we have stayed at a different hotel with each visit. This hotel is a strong 3, but has the heart of a 5. It is tired but clean and they are working on restorations. The value could not be beat! We were in a villa #5112, with an ocean view. Our room just fine and the bed was very comfortable. The linens were thick and white, not dingy as can happen. Meals were better than most people here or there eat on a daily basis. Repetitive yes, if you’r [... read more]e not creative. We managed a different combination of choices for most meals. If this doesn’t sit well with you, go someplace else. I will miss the banana chips. Always had a pleasant experience at the ground floor bar and at Cafe Ashley. Groundskeepers were busy daily as winds blew in fresh fallen vegetation daily. Staff always said hello as they passed by and the front seat was always approachable. Our housekeeper was lovely and thoughtful. We loved being able to walk to the length of all three hotels along this strip of beach. In the afternoon, with low tide; we could walk in the water, from end to end, and get a great workout. The waters were breathtaking and the best so far in Holguin, in my opinion. Since we can’t fight Mother Nature, i can’t be disappointed about the fact that there is little reef left in front of the hotel. This made for a little less than interesting snorkelling. But it was a curious expedition every time. I have two complaints and they are about tourist who behave badly. Tourists who think that they are entitled to smoke in any part of the resort despite No Smoking signs; and to litter both on the resort and on the beach. It’s sad and makes us all look bad. This vacation was true value and I would return. Thank you to all the lovely staff at Club Amigo?

My home away from home !!

Many upgrades made around the resort , our room was in the tropical section , it was a good size with a great view and always kept very clean . Hotel staff are all amazing and go above and beyond to help you with your needs . I can't wait to return .

Amazing Dramatic Decline...

I know that entire Island of FREEDOM is in some sort of deep crises, but in the chipper resorts it is most obvious... I am a 15 years Veteran here, with 2 trips every winter... so I remember much better days, now it is Totally Terrible... I always praised this resort stating that it is "1,5 starZ hotel, 10 stars People & 11 STARS Beach", but now I have to take OUT that 1,5 and reduce it to ZERO... Marks for People & Beach REMAIN the same, so I will not write about that... this time was like in  [... read more]last November, on my first visit this winter - only WORST... new "specialty" is getting Cappuccino served in VINE Glass :-( ...on the other side, "positive" is that they don't know what else to do with those glasses - since THERE IS NO VINO to find anywhere anytime, with some short exceptions (when they get 2 - 3 bottles say in "La Nina") ... also - NO Mojito, NO PinaColada, NO Yogourt, NO Pig Roast in front of "Santa Maria", NO Foam Pool Party at "La Pinta".. Luckily, at least, decent quality BIER is available everywhere - to help you Forget all of the above... so called "food" is below any description... TasteLess and NO Variations... for me - only SOUPS & Salads were acceptable, and Breakfast is almost OK... so called "food" in "24 Hours" & "Santa Maria" SNACKS are identical, LOUSY and unacceptable for human consumption :-) ... Evening Shows - almost NONEXISTENT, saw ONLY one Live Band ("COCO Yambo") ONLY once during 7 days stay... I better STOP now before I say something politically incorrect :-)

We will be back!

Beautiful beaches, beautiful people, clean as a whistle. Planning our trip back for March! Been to Cuba many times and this is the only resort I would go back to again. Staff was amazing, lots to drink, except tap water.

Club amigo

The staff working on the resort were amazing. The rooms and resort itself were up to par for what you pay for it other than my room had no hot water. I knew of the food shortages before going and was completely fine with the food other than the lack of fruit. My biggest complaint was they ran out of rum almost everyday and had nothing to mix hard liquor with or make drinks with so really all there was to drink on a typical day was beer or whiskey. Also they didn’t put water in the rooms and ever [... read more]yone had to buy bottled water from the resort when it was available.

Lovely Resort!!

Good points... Clean! Friendly and helpful staff. Honesty and trustworthy guests and staff- ppl had lost their wallets throughout our stay and were all returned to front desk with everything still there!! Good entertainment, definitely do the bingo!! Its free and You could win a bottle of rum. See Ernest on the beach at Marlin for excursions!! Super affordable. We went snorkeling for $20 Canadian ea. Try the massage inside the hotel ($35 CA for an hour!!). There's a train that comes every mo [... read more]rning around 945am for free that will take you to 2 museums ($2 & $7) that reflect on Indians that came from Venezuela and a burial ground replica, then take you to a farm where you get fresh fruit grown on the property!! The beach is clean and clear! Food was good, but repetitive. Go for breakfast early if you want bacon... Not so good.... No free Bottled Water- they have giant bottles 2 for $5 No pop..... Food was repetitive. If you go to the buffet at lunch, you'll see what your dinner will be except you'll get either beef, chicken or pork. Sometimes fish with bones lol.. Not much selection of fresh fruit The water served in restaurants has a weird taste Other than that we would definitely return!!

Dated resort

With what the staff have to work with {food, maintenance, old equipment} they do a remarkable job in keeping this resort functioning. There is talk of splitting Club Amigo into two, the other being Blue Diamond. We shall see. As a comparison concerning food, a group of 8 people went next door to Grand Muthu Almirante {5 star} for dinner. We walked in with no problem. We now know where all the medium to high end food is going, and no shortage of selection. The beaches and staff to date have saved [... read more] Club Amigo. Long gone are the days of lustre. Changes are coming!

Club Amigo Atlantico Guardalavaca

I have been to this resort 21 times and swore I will not go back,but as time goes on you say to your self the beach is fantastic,the staff have become your friends and I mean your honest friends the beds are clean and the grounds are well kept.And they will do there best if you are not happy. Yes there is a lack of food,there is always something missing from day to day if it is not butter than it is coffee even rum coke soft drinks etc; you will never understand this country. The weather w [... read more]as perfect and I had a good time, One thing I did not like at all,even with the so called option flex the plane coming home it was so so small in between the seats I cannot remember being on a plane with so little space,but we were told there was enough space for your care on suitcase there is something wrong with there suitcase policies. Enough the staff cannot help that.one more thing food wise it was 99% better than in April 2023. I would recommend this hotel but will first tell them what they can expect,not more than fair.

Good Resort, hard times in Cuba

The resort was good and the staff was very friendly and attentive. Unfortunately because of the poor economic situation in Cuba provisions were low and unpredictable. They held a great New Years Party with champagne and lots of music but for me it was very loud. The villa was great and very clean and of course the service was very good. Please tip the staff well as they need your support.

Almost 3 star resort Club Amigo Guardalaveca

There are a lot of ways Club Amigo G. fulfills your expectations: they don't serve beer in plastic cups, the draft beer isn't watered down Cristale (Bucanero?), almost never ran out of toilet paper in the rooms or public washrooms, served patrons efficiently at the lobby service desk, never ran out of eggs nor bread at the buffet, beach chairs are available. But there are telltale signs of decay as well; as the grass is not cut, limited spaces at limited specialty restaurants, the daily schedule [... read more] of activities is not followed, returning guests don't receive any percs, repetitive food choices at the only buffet. You have to put these complaints in the context of a challenging Cuban economy with a shiny new competitor on the block (but $500 PP a week more expensive)--Grand Muthu Almirante Guardalaveca. Club Amigo will now always be the cheaper alternative, Brisas Guardalaveca too (although I'm told that Grand Muthu is a sprawling resort with everything far away from each other.)