Second time at Costa Verde

Hello Trip Central I sent the following message to Jenn Black and I got nowhere: We had an hour blackout, plug in room blew out fuses, food in all restaurants were all the same menu and variety of food in Buffett was very limited. I paid extra to be in an ocean view room and I was disappointed. Barely see the ocean mostly see bush. WiFi is very bad and door key magnet erased if close to cell. Twice I had a long walk to reception to get new code. I am over 70 and had no way to get the golf  [... read more]cart. Please see what you can do, with regards to getting us a decent voucher, for the next trip. Thank you. Best regards, Carlos Quaresma, CMIIC

Very nice resort - Well worth the price.

We knew going in that this resort was not a 5 star and were expecting some issues. But we were pleasantly surprised to see that the resort was quite nice and the room we were given was very spacious with a nice balcony. The bathroom was the szie of a regular hotel room. The only thing we would've like was a coffee maker in the room. If you wanted a coffee in the morning before the breakfast area opened, you had to walk all the way to the main bar to get a coffee. And the line up for the coffee w [... read more]as qute long. There was also the tendency for the power to go off abruptly, sometimes when you were having a shower. One day, due to the power outage and the A/C not working as a result, our room was untolerably hot and we had to finally leave it and go down to the beach. But, all in all, we enjoyed our holiday. The staff are very courteous and very appreciative of any gift you may give them, however small. Makes you realize how much we take for granted in our country. And makes you more thankful.

Great resort with great food

The hotel was exactly as expected with a beautiful beach, great food and friendly staff. everything was always cleaned. The staff was always busy helping and making our trip memorable. We would recommend this hotel to anyone.

Aston Costa Verde Resort

Just returned from a week at Aston Costa Verde Beach Resort. All went well. The resort itself was neat and clean. Our room was clean and everything worked as you would expect. The attendants worked hard each day to clean up the room and provide any necessary items such as water, beer and tp and towels. The food was quite good dispute several warnings from other travellers that Cuba lacked many items. Our resort was always well stocked and the food choices were plentiful. The beach was great [... read more]. Good service on the beach and at the bars near by. Friendly and welcoming bartenders and lots of choice for tropical drinks. The staff throughout the resort were extremely helpful and worked hard to make the experience relaxing and fun. Our only concern for the entire week would be the airline. Late both ways but that is not a reflection of the resort itself. Bring a cushion for your beach lounger!

Perfect family holiday!

I've been to Cuba many times, but this was my first visit to the resort. There were seven of us in our group, with ages ranging from six to eighty-four, and everyone had a great time. Most people don't rave about the food in Cuba, but we were pleasantly surprised with fabulous local seafood and fresh papayas. There were always many choices and everyone was satisfied. The rooms were comfortable, the beach was perfect for young children, and staff went out of their way to be pleasant and helpful.  [... read more]Next year I will take my own beach towel, because I found the resort towels too big and heavy when wet- plus two of ours "disappeared" on the beach (be very careful with your belongings- this was not our only "loss") and they were expensive to replace. Otherwise, a great week!

Loved our visit

We have been to Cuba more than 30 times. Mostly Cayo Guillermo/Cayo Coco. Once to Cayo Santa Maria. This was our first time in Holguin. After our visit in November to Cayo Guillermo we felt like we may never go back because the food and facilities had deteriorated badly. The people and beach are always awesome there. We decided to try Holguin as a last minute to visit friends. We were very happy with this resort. Our room was in the 48 block, very comfortable, hot water and toilet worked perfect [... read more]ly and a free safe. The ocean view is not great compared to others we have had but still beautiful. Food was good, lots of selection, always had eggs and bacon and butter. Lots of snack bar options. Pool is big with swim up bar. Facilities are clean and comfortable. People are amazing as always in Cuba. The beach is a far cry from Cayo Guillermo and super busy but still beautiful for a daily walk and relax. Bring water shoes as it’s pretty rocky to swim. Snorkeling is great right off the beach. Always entertainment happening but if you don’t like that it’s easy to get away from the noise. Overall really great resort. I’m glad we decided to give Cuba another try.

Fantastic!!!

All I can say without writing two pages is.....we just came back from a week and heading back again in 2 months!!!!! Can't wait to get back down. You will not find a better resort. Bang for the buck!!!

Worse experience ever!!!

This hotel use to b really good, I have not been to it for 12 yrs, since last time his hotel's name changed few times. Really bad service all around, I have never seen a buffet like this ever, this suppose to be a tropical paradise, should have all the tropical fruits, there was only papaya, not even banana some days. With only 15% occupancy. Haven't seen any of the staff, smiling or laughing, everyone seem to be serious and sad. It wasn't a

Amazing Resort

We just arrived home from our vacation at Aston Costa resort and can only give a A+ . This was our third time at this resort and truly cannot wait to return hopefully in March 2025. The staff are amazing and could not ask for more. They have an employee a driver. for resort named Jamie who definitely cares and goes above and beyond his duties to make vacationers have a fantastic experience. We stayed in 19106 and our cleaning service for room was amazing. Beach is beautiful, drinks great , a [... read more]nd food was ok and you never leave hungry. So thank you To all staff at Aston Costa for a fantastic vacation

Beautiful hotel with friendly staff

Well maintained garden and clean surroundings including rooms.love the beach and the coconuts, was surprised that there were seafoods like shellfish this time,didn’t had any the first two visits I was there,but not enough veggies and fruits,

Beyond expectations

pre cuba we were worried about some negative reports.fortunately we went to find lot of different food something for everyone as club we went to several a la carte meals and were very pleased.we saw no mosquitos and never used bug spray.the grounds the beach were all great. eveything was kept clean our room had no deficiencies and we slept well,all our staff were anxious to please . but we want to single out your sunwing rep annabel who was extra caring for us . the entertainment was a little  [... read more]spotty partly due to not enough guests to do karaoke or audience participation.my wifes only question..... can we go back next year?

Ok

Positive: I liked the staff, very nice and friendly. Very good service. Onsite doctor very helpful. The resort itself is beautiful, with nice pools, a snack bar opened 24/7, nice rooms with comfy beds, AC working and hot shower. THE BEACH is my major positive aspect of this resort, with snorkling spots, beautiful sand and water. We enjoyed it very much. Downsides: We had 2 rooms, both of which had issues with locks that were only temporarily fixed, and caused us issues the whole time. The  [... read more]buffet was full of options, but not the best options. I know it's Cuba. I was not expecting much, especially that our family has dietary restrictions. Pork is in almost everything, even salads, rice and beans. We were hoping for more vegetarian/fish/seafood options. Restaurants are basically the same as the buffet, but with less options, service and nice presentation. Again, not complaining, we had a good deal and ate ok overall. If you have strict food restrictions, might be better to go to another resort. There is entertainment all over the place. Buffet with a band, a stage with shows at night and music starting at 10 am which we hear at the buffet, music and animation team at the beach. I put it on the downside list only because we tend to prefer a more calm resort, but could be a positive aspect to people who likes this kind of ambiance. Overall we had a good deal and enjoyed the beach. However, I would not go back to Holgin, Cuba overall. Too far from the very old and obsolete airport. Was not a fun traveling experience.

Excellent time

I managed to get a week at the Club section of Aston Costa Verde Beach Resort for the second week in June. I had it at an extremely reasonable price. The main reason I went was for the beach. It did not disappoint. Water was very calm everyday and it suited me fine as I have a problem with one of my legs. I was able to swim out to deeper waters although I did wear a life jacket. Swimming alone and doing a little snorkeling I believe in keeping safe with a life jacket on. As previously mentione [... read more]d by other guests : bring water shoes!!! There was never a day where there was a shortage of beach chairs. As a Club member I had very nice meals all the time. It pays to get to the Club section. Considering the prices that we pay at restaurants nowadays at home, the extra difference that we pay to get to the Club section is minimal. Everyone working at the resort were kind, helpful and polite. Resort was well maintained; my room looked pretty new. The phone worked and so did the safety box. A bottle of water was delivered everyday. Any problem in the room was taken care of immediately. I look forward to my next trip to Aston Costa Verde Beach Resort, hopefully soon.

A friendly and comfortable resort.

This resort has so many good things l enjoyed in it. I know there are plans to renovate the lobby which l am looking forward to seeing this in my next visit. The people are kind and helpful. They do their best at what ever area in the resort they work. All to make our stay pleasant and memorable.

2024 25 May - 6 June

I was there 25 of May till 6 of June. The weather was mixed, sun and rain. No wind. The room was fine. Internet, AC, electricity, running water, (cold and hot!) were flawless. Clean, no insects (almost). Quit and safe, first floor. Food was mixed. It was enough fruits and vegetables.but no eggs, no fish, no meat, no chicken. Some knees, elbows and semi digested fish, and a lot of mishmash of yesterday's food.The bar was OK, snacks were above average. The store has cigarettes and booze. The [... read more] pool is very shallow. There is another pool of normal depth, but it is "club only"now.The beach is the best possible.

Amazing resort

This hotel is one of 2 hotels I go to in Holguin cuba. I love it so much, it's a home away from home. I went to enjoy my birthday and for the down season and very little guest at the resort, they did a fabulous job with what they had. I will always go back

Very good Resort

The grounds are very big, the beach was great. Snorkeling was good, very colorful fish. The food is very bland, don't go to Cuba for the food. We ran out of eggs for a few days. The rooms were spacious. The people were very friendly.

We had some issues

Club beach bar wasn’t open a single day, buffets closed and the manager screamed constantly at guests. There was a couple days where the only thing that was open was the snack bar; and they only had hot dogs at nighttime. I was extremely dissatisfied in the resort and the way they ran things while we were staying there. The manager was the WORST representation of this resort and there needs a change to be made in order for me to consider going back. It doesn’t matter what time of year it is, if  [... read more]I pay for Club I want all the club perks and we barely got any. The only reason we had a good time was the people. Leo, Lixander and Taiyanis are the only reason we would go back. They provided the best service I’ve ever had and did so with a great attitude. I’d book another trip to Cuba tomorrow if they were on a different resort, which is unfortunate. But these people find a way to stay “AWESOME” and I’ll never forget the memories we made with them. These 3 individuals are the only reason we were able to make the most of this trip.

Very nice

Beautiful grounds and the rooms were very clean and comfortable. The service is great. The food is ok always found something to eat, they do their best. The employees are very friendly and go out of their way to make your stay enjoyable. Beach is beautiful and so are the pools. Will be returning.

Fair value for low price

Visited Aston Costa Verde in late April/early May. Beach was highlight of our trip. Amazing snorkelling, crystal clear water and no waves or seaweed. We had club upgrade. Rooms were very clean with plenty of hot water and fresh towels daily. Staff service was excellent. Club restaurant and VIP lounge both amazing. Lobby bar was even better with extensive cocktail menu. Had a few drinks and all were most excellent. Unfortunately buffet and snack bar were both big let downs due to severe food sho [... read more]rtages. Filtered water was also problematic (weird taste and smell). Minimal entertainment during our trip. Cuban musicians on a couple of evenings. However can’t really complain given very low price with club upgrade. If you are low budget traveller with minimal expectations this resort may be perfect for you.