This was a great place

grounds were very well taken care of, food was great with lots of variety, service and staff were just great, very helpful .....room was good, lots of room and comfortable, turn down service was much appreciated .......gym was in a great location with the sunrise each morning......

Great resort

We arrive early and rooms usually aren’t ready until 3pm, by the time we ate they had our room ready before 3pm which was nice. Great service from start to finish, resort was clean and well kept, Crews worked hard to keep the beach clean. Food was very good too, the only thing is they could use more beach loungers.

Great resort

The grounds were beautiful, well maintained and stunning. The staff went above and beyond to ensure the guests were happy. Food was excellent, at the buffet and alecarte. Definitely would recommend this resort.

Great resport for families

Something here for everyone. Good hotel entertainment staff, very engaging with lots of activities and enough to also keep the kids busy. If you would like to have an experience away from the kids, then book a preferred room and you will have access to the adults only pool as well as other great benefits. Food and service was good. Beach is OK, not as clear water as in the pictures but that could have just been the time of year.

Now Sapphire Riveria

I found the resort very comfortable and accommodating. The grounds were maticulously kept. The staff were most welcoming and friendly; attending to all of our requests. A beautiful holiday. The beach areas require some attending. Overall, I enjoyed my stay.

Wonderful staff!

The Laguna style pool was incredible at this resort- by far my favourite pool at any resort. The food was delicious, there were always attentive staff who even upgraded us to an oceanfront room on our last overnight. Such a lovely experience and wonderful resort.

Nice resort

The staff at the resort were great especially at the preferred pool. The food was good and a good selection for a smaller size resort. The shows were fun and lively and again staff was great . The one warning i have is not to be fooled into going to the VIP presentation . It is high pressure and very misleading

Beautiful Resort

We had an amazing time at Now Sapphire. We had amazing interactions with the staff, good food and the smaller resort size made for an excellent vacation! We attended a wedding at the resort and it was beautiful and well organized.

Great resort

Small friendly resort with great service. Restaurants excellent with plenty of choices. Preferred club pool a piece of heaven - quite and serene with exceptional service. Main pool very busy and noisy - great for kids. Beach fantastic but seaweed a problem while we were there making access to the ocean impossible. Rooms pretty standard for Mexico. Great for families or couples. Lots of evening entertainment and great main bar area with lots of seating and efficient service.

It was all that we expect from a trip and more. amazing

This hotel was amazing. never had better service like this before. Staff and servers were the best. (a special thank you to Gabriel and Luis from the buffet restaurant and to Jessica who made sure we had plenty of drinks at the pool.)

Second time even better!

Second time to this beautiful hotel and it was even better than the first . It’s the staff that makes it really outstanding . Food is really good . Blue water grill for lunch and dinner outstanding . Other a la cartes good too . Drinks good , beach good , pools good . Preferred club ocean front the way to go! Thank you Now Sapphire!!

Incredible Experience

Best service at a resort hands down!! Immaculately clean at all times and the food is way above average for an all inclusive. I have travelled extensively throughout the Caribbean and can say the Now Sapphire is #1

Feels like home

Have been to this resort 3 times and looking forward to going back again next year. The resort is smaller and lush. The service is excellent .the people are great and the food is good. Have no desire to try a different resort ... mostly because of the people.

Awesome vacation

One word: Awesome! Thanks! !

Amazing resort

Everything about this resort is amazing, from the staff, the room, the beach, the food, the drinks. Your drinks are served to you on the beach by super people. Thank you Jesus and Gabriela for never allowing us to be without a drink. The rooms are cleaned daily, the mini bar replenished, nightly entertainment was good.

Amazing Review

Hotel,grounds,food,drinks and staff all great. Hotel and resort very clean highly recommended. I think this is a great deal for the money. Beaches are very nice some seaweed but cleaned up daily. Plenty of towels no deposit necessary

The best resort ever

Everything g from the minute we arrived has been top notch, or as Now resorts say "unlimited luxury"! The hotel and grounds are so clean and inviting. The food superb! All staff from gardeners to concierge extremely friendly and pleasant. We have been travelling in Mexico for 40 years and this resort exceeded any other. BTW Jenn Black has been super helpful with us planning our vacation, even with some curveballs we threw her way after booking. We'll use Tripcentral again without hesitation!

Amazing resort

We were there for a wedding about 20 guests. The wedding was amazing. The hotel staffs were attentive to our needs. Amazing service from dining, bars, front desk etc. I would recommend to friends and family.

Wonderful resort!!

Great staff,great grounds,great food and great selection to choose from and all kinds of drinks and if they don't know give them the recipes and they'll do their best to make it to your taste!!! I will have to go back for sure!!! I feel like they've just spoiled me for any where else that I might consider. They've set the bar very high!!! Oh most of all this place is clean every where even their section of beach more so than the rest of shore line!!!!!

Excellent 5 Stars!

Wow, is all I can say about this resort! The food is amazing, they have a lot of variety of a la carte restaurants. Our favourites were the Cibu (Mediterranean) and the Blue Water Grill (outdoor restaurant and overlooking the beach). The staff are exceptional! They go above and beyond! The pool is huge and clean. The beach is fantastic other than some seaweed but they have staff cleaning it all day everyday! The rooms were very nice, cleaned well everyday and well stocked with pop, beer and lots [... read more] of water! What makes this resort better than most resorts I have been too are the food and the staff! I would definitely return to this resort!