Great Resort

Clean and comfortable. Food was OK. Staff were excellent. Beautiful beach and lots of loungers. Loved the pool. Music was not too loud. I'm old LOL. Everything was in close proximity and would definitely go back

Not so much resort

1st 3 days..it was very very cold in our room. Even Shut off the A/C. Still very cold. Maintenance came. Next 3 days we had no A/C. Temperature 34 Celsius. Holes in bedsheets. Whenever the shower was used, water leaked into the bedroom area. Grounds were lovely

Nice, small resort

The best thing about this resort is the staff. I did not like the layout . I did not like the bar being in a separate room. The lobby is not a gathering spot. No day time entertainment, no bingo ect...

Playa Alameda Experience

Grounds are well kept and staff are great. The food (March 2024) was better than expected despite the shortages that all of the hotels were having. (ie. bread on some days only). Checkin was fast and efficient. Unlike neighboring hotels there is not a lot of drink service in the lounge area or beach. Not a problem though as there are two bars within 50 meters of the beach. Downsides. Room: total lack of hot water in the shower (the sink had hot water though). The beds were showing there a [... read more]ge and I did not find them comfortable. They call a king room one with two utility-grade single beds pushed together. The room cleanliness was fine. The lobby is smaller than in other hotels and does not have a lot of seating for groups or for lounging and having a drink and seating was in good shape. Beach: Very deep and flat. The sand was not as fine or shell free as other areas. There were also rocky areas at waist level in some spots so water shoes are recommended. The hotel did suffer from the number of worn out and broken loungers. Some altercations with other guests over "parking" or reserving avaialble loungers ensued. Coffee and drinks were plentiful and bar service was good. There was also a very nice little cigar bar with bar service which I enjoyed. Overall, recommended.

Beautiful Property very Quiet!

The grounds and outdoor spaces are beautiful. I found the property lacking in entertainment. There was only 1 day that they had activities around the pool. The shows dont start until after 10pm and the disco was not always open. The rooms were cleaned everyday and i actually had to turn my hot water down it was so hot! I was in BLd 19. We went with another couple and our door hardly ever would lock, and they had to to go get keys changed several times a day. The other 3 people who wer [... read more]e with me (my spouse/another couple) ended up deathly ill for 2 days not sure the exact cause (water/food/ice etc) and we missed an excursion. I did not notice any shortages there was always drinks/mix/coffee/eggs etc.. If you like the nightlife, games and activities I would not recommend this resort.

Do not go here

This hotel needs to be torn down. It’s beyond repair. Mouldy pillows, no toilet paper musty rooms. Overall in terrible shape. Surprisingly the food wasn’t bad. Go somewhere else. Anywhere else. The staff tried but appeared beaten down. Also not many people under 65. If your looking to meet interesting people and have fun this is not the place. .

Amazing First Trip/Stay in Cuba at the Playa Alameda

The Iberostar Playa Alameda was a wonderful stay with extremely friendly and helpful staff. We enjoyed the various activity options throughout the day and the nightly entertainment. We travelled in early January for a 10-day birthday trip and were surprised by a lovely complimentary bottle of champagne on the day of my birthday despite not informing the staff. We loved the theatre shows and the beach party in addition to the live music. The drinks were wonderful and the bar staff was great at cr [... read more]eating exciting variations on classic drinks. The food was plentiful and we even enjoyed 3 different dinners at the various restaurants on site. The beach was beautiful and the private entrance right at the back of the resort made going back and forth quick and easy. We also enjoyed lounging by the pool and eating at the snack bar. Our room was spacious and the bathroom was lovely with good lighting and a magnifying mirror for those who love to do makeup. Having a WestJet rep on site to book excursions was very convenient as we were able to book our day trip to Havana and a Catamaran to Cayo Blanco with ease. The onsite bank was great for exchanging for Cuban pesos as needed and the frequent busses into Varadero made it easy to pop into town throughout the day. We deeply enjoyed our stay and would recommended the resort to anyone looking for an 18+ stay in Cuba!

Iberostar Playa Alameda- somewhat ok feedback

The overall experience at this resort was ok with a few hiccups and inefficiencies as explain below : ( the restaurant associates, all the workers were amazingly friendly who provided great service though). 1. The internet service was horrible and they must do something about that to have repeat customers to this location 2. My wife only eats vege and fish but most of their vege dishes had bacon or pork bits in them that was not pleasant. They call talepia fish a seafood , That was a [... read more] joke yet the location was so close to Atlantic Ocean . They did not have any shrimp dishes during our 4 days stay. They must keep appropriate seafood and condiments to go with fish dishes . We packed some spices but can’t just pack the whole kitchen with us! 3. The drinks look elegant but seemed really off and the taste was misleading ( only wine was close enough and some beer Bev), I used to work as a bartender and they couldn’t fool me with this. Although we heavily tipped the associates we were not too impressed. 4. They need to rotate the food choices / dishes at buffet, and not present the same items everyday. 5. Taking cold shower was not impressive . 6. At the beach they did not have any change room 7. Couldn’t try any processed meat dishes ( burger, hotdog, cold cut meat) due to all having mixed meant in them ( pork/beef), can you not have just one 100% beef item ? Positive feedback: As I have mentioned, each of their associates were amazingly pleasant and friendly. They tried hard to entertain their guests . Live internet meant, the person who gives dance lessons at the beach each day. The accompanied dancer senior Juniato was very nice and helpful. The room service was very good. Beds could have been more comfy . Tv service can be improved with more choices and not just local channels . The resort is well planned , we liked the ambiance it offered. My special request to management is . Please charge more for drinks , or put a limit as to how many drinks per day a guest can be offered, but please don’t bluff anyone with water down drinks ! Or any fake drinks not appreciated. Overall, the experience was good because of the resorts friendly associates abd good entertainments. We will only revisit or recommend this place to to anyone if the above improves. We will research deeper before returning to Cuba again.

A good banging 7 day trip for the buck

I would give this resort 4 stars. I loved the common areas because of the Cuban design and deckor. The swimming pool was very cold. The ocean was a bit warmer but big waves with a red flag beach for many days. The room was nice but the safe wasn't even attached to the wall and moved around, lol. No stocked fridge with drinks. If you want a cola it will cost you $4.25 us. There is no orange juice nor oranges. No bananas ! All in all a good banging 7 day trip for the buck, especially out of Hamil [... read more]ton.

Unforgettable experience

The resort is located in a beautiful area. The rooms are large and kept clean. The staff are extremely friendly and helpful. The room service was good but didn’t speak English. Would recommend this resort.

TYPICAL CUBA

Hotel: This hotel/resort was ok, but Iberostar Corporate office needs to take notice of it. Definitely starting to show its age, shower drains need to be cleaned out throughout the resort as an example. Work needs to be done on the buildings to bring them more up to speed with what Iberostar is promoting their standards to what its hotels are at. Food: Visited at the end of October, so end of the low season. Some things were available in abundance, such as pork in a variety of styles, sal [... read more]ads, cheese and vegetables. Hit and miss on other meats like chicken and beef. The only fresh fruits that were available were pineapple, guava, but lacked any other fresh fruits, not even bananas, which are grown there. Beach and Pool: Beach was amazing, even though it was too windy to enjoy some days. Loads of room at the pool, no searching for lounge chairs at all. Enjoyed it almost every day. Pool bar could have used a roving server. Restaurants: Buffet had an excellent variety of items to choose from, never went hungry. The A la Carte restaurants were alright, the property used two locations to serve the Gourmet, Italian and Cuban dinners. Rotated the venues, mind you, since it was low season, not all of the resort staff were employed at this time, makes sense. Staff: Absolutely Amazing! All of the staff from the buffet, restaurants and bar areas were almost bending over backwards to keep us happy which was greatly appreciated with return friendship to them, and the tips we gave didn't hurt either *chuckle*. Also, kudos to the transfer bus service. Fantastic service with both the drivers and reps both in and out of the resort. Would we go back, maybe when the economic situation stabilizes and starts getting better. Have to wait and see what the future brings.

Pleasant Trip - Oct 23

Value for price - very good! The resort is easy to navigate, clean and well kept. The people were amazing, always going the extra mile to help and with a smile. The rooms a little tired but very clean and the beds comfortable. Water pressure in the sink low, but the shower was good. The beach - great!!!! The pool, very nice and cleaned daily. Always a lot of food but there are shortages, i.e. limes and sometimes cola. The buffet had a reasonable variety of pork, chicken and fish a [... read more]long with salads, lots of cheeses and breads and pasta. The snack bar had sandwiches, fries and pizza - all good. Again, very good for the price. Piano Bar - GREAT! They make a wonderful cappuccino in the morning and lots of fun in the evening. The ala carte restaurants need a little help with their menu but the staff very good. Would recommend the Italian. When we were there the resort was no more than half full so we always had our choice of lounges at the pool or the beach. This is a resort where you can have a good time, learn the salsa, pool dancing, beach games or just relax.

Everything was *okay* 3/5

View 10/10: Beautiful resort, beautiful beach, beautiful pool. It honestly captivates you. Food 4/10: Very bland. No spices. No ketchup, no potatoes, no milk. etc. They have a shortage of practically everything. However, the cooked chicken/beef was good, some soups were good, and the bread was great. Cleanliness 4/10: The rooms were not clean. My throat hurt me every time I went to sleep, including my familys'. Service 6/10: Despite not being very clean, the people are pleasant and  [... read more]sweet. Nightlife 5/10: Mostly very dead in the resort, lol. Go outside the resort. Definitely not a 5-star hotel. They could do much better to bring it up to 5.

Service a big question

The hotel was advertised as 4.5 star. The service was not. First when I checked into the room, there were no towels at all except for a foot towel in front of the bath. I told the front desk and half an hour later when I was back in the room, they had placed bath towel in the room but no hand towel. The next morning I walked to the front desk and they very politely apologized and ensured me that it will be there. It was not by the afternoon, so I told them again and they very politely apologize [... read more]d and ensured it will be there shortly. It was not. I talked to the front desk the second day to no avail. Then on third day I asked straight for the manager, and he again apologized and ensured me. To no avail. On the second day I dropped some drinking water and I used the foot towel to clean up the mess and left the wet foot towel there and also informed the manager in my conversation that the foot towel has not been replaced and the mess is still there. Short story, they finally removed the wet foot towel on day 5 with no replacement so each time I wanted to get out of the showers, I had the likelihood of a fall. For the whole 7 days, I had no hand towel. Additionally, they never changed the bath towel during the 7 days. Easy to fix, but I do not understand why they did not.

Fine resort

Food quality could have been better The beach was overall good but the side of this resort were stones and sea weed underneath so we had to go the other side of the beach nearby resort to swim in peace..Overall it was great and staff was helpful and polite.. Boring night parties though

By far the worst resort ever in my 25 years of travels.

I have never in my 25 years of travelling complained once about a resort, this is the exception!!!! From the first day to the very last everything went wrong from day to day.This is all I’m going to say because people would not believe what went wrong on our 14 day (every day)vacation at this resort starting with management and their lack of professional courtesy towards tourist. My wife and I do understand that no matter the hotel be it a 5 stars, nothing in this world is perfect and this is [... read more] understandable, you have to accept the good and the bad. We’ve done a lot of travelling and at ton of hotels including Iberostar which was one of the hotels we loved but all of this change with ALAMEDA. We were planning to go to Iberostar in Riviera Maya this fall but are now looking at alternative hotels.

Decent value for money - nothing fancy

The grounds are well maintained. The staff was very friendly and helpful. The food is good but not great. Lots of fresh items to choose from. Skip the specialty restaurants. the three are all the same and the food is not tasty. The Cuban BBQ at lunch one day was very good - don't miss that. The beach was good. Lots of chairs to choose from - though many are saggy. The pools were quiet. Rooms are tired looking - the bed was a box spring and the mattress on the floor - very hard and  [... read more]uncomfortable. It gave me a sore back. the fan in the room was so loud that it made it difficult to sleep well. Value for money - it was good for a four-day break. I cannot imagine staying there any longer.

A GREAT RESORT

THE GROUNDS/SWIMMING POOL/BEACH WERE VERY WELL KEPT AND THE RESTAURANTS AND SNACK BAR WERE CLEAN THE STAFF ALL WERE VERY PLEASEANT AND HELPFUL THE FOOD WAS GOOD FOR CUBAN STANDARDS AND PLENTYFUL THEAR WAS SHORTAGES FOR SOME ITEMS THE LAST WEEK AS IT WAS THE END OF THE MONTH I WOULD RECOMMEND THIS HOTEL AS THIS WAS OUR 8th VACATION 14 DAYS THIS TIME STARTED OF WITH A WEEK THEN 10 DAYS WE ARE ALL DIFFERENT SO ONLY BY TRYING CAN YOU FIND WHAT YOU WANT LOVELY SAFE BEACHES FREINDLY PEOPLE THIS RESORT [... read more] HAD ENTERTAINMENT NIGHTLY THAT WENT TO MIDNIGHT AND BEACH PARTY TO ONE am ENJOY JOE L

Fabulous Staff!

The hotel is small and easy to get around. The rooms are spacious, and clean. The food was good, much better than last year. Had a nice variety of salads, always had chicken, fish, pasta,veggies. Had butter for about 1 week or so,always had lots of bread,buns,cold meats,and cheeses. Even the bars had a better selection of alcohol,great cocktails,and fabulous cappuccinos. Their entertainment this year was very good. Always something was going on either at the beach in the mornings or exercising  [... read more]in the pool in the mornings, and in the afternoon music,and bingo.Was usually live music in the evening’s up by the lobby bar around 8pm u til about 9:30 pm. Then a show on at the theatre around 9:30pm,or else they had a DJ playing outside at the theatre that went from 9:30-10pm to around midnight. Also every Friday night they had a beach party starting at 10pm until 1am.So lots to do.Like all hotels in Varadero they are getting weary looking,but they are renovating some of the buildings slowly. It’s Cuba! But a great hotel for the money.

Would Go Back in a Heartbeat

I just got back home from Cuba two days ago, so I may still be riding the high of a wonderful vacation, so take that as you will. Playa Alameda was really nice. Friendly staff, beautiful grounds, and an all around lovely stay. The resort was quiet and calm; an excellent place for rejuvenation and relaxation. My biggest complaints are the food (not bad, just not particularly good either), and the beach (gets stony about 15' from shore). From talking to people from other resorts, the food thing se [... read more]ems to be consistent all around, and can easily be solved by supporting local restaurants. It won't put much of a dent in your budget as the prices are very affordable. As for the beach I'll just say this: water shoes will be your friend. Problem solved. All this being said, I would absolutely stay there again in the future. And I'm a random person on the internet, so you know you can trust me.