Very pleasant stay.

The hotel rooms were spotless and the food was excellent. I have not visited Mexico before and was most impressed with the people not only at the resort but outside. The whole population seems t make a living from tourins but I was never hassled. The total package was extremely economical but if you want to go outside the resort then be prepared to pay American prices. Altogether you can't beat the value. The entertainment was also very good.

Not very impressed

The room was clean , outdated , small and a queen bed for two. The local people have all the vip oceanfront rooms. Food was good but repetitive and they all waiting for tips .... pretty intimidating... the guy who prepares the ags on spot was never there in a week ... only for those who tip or for local people was there. I didn t expected this demande on tips in mexico ... once you tip they give you better service and then next day they expecting more than you give them today ... Beside that  [... read more]is not a bad location, the beach is small but ok . The advantage is that there were no waves compared to the hotels located on the front of cancun strip. The beach is facing the island Mujeres which kind of blocks the big waivs comming from the shore in this period of the year . Overall satisfied but for sure a better deal in dominican for better stars and cheaper...

VERY GOOD SERVICES

The hotel's personnel is very professional and friendly. Very clean rooms and all waitress always were ready to serve us , Ms.Brenda always very nice and her big smiling on her face welcome us to buffet room. The food excellent, fresh fruits, veggy and fish, meat tasted deliciously. The cook shall get the biggest award price and top salary for what he did on regular days in kitchen, as well as made delicious of Thai food. The manager of resort was very nice and always ready to give help.  [... read more] The entertainment was very nice and the group of local dancers impressed us very much, the African's acrobatic dancers did the amazing show which i can compare to the best show of acrobats in Las Vegas. We would like to say thank you for wonderful time and we plan to come again at the end of this year 2018

Simple resort

Ground was super clean and beautiful. Room was spacious with a balcony view of the lagoon and a window view of the ocean. The food was continuously cold and everybody had their little glass for tips which was very intimidating leaving the impression that if you don’t tip you get bad service and in some case was true

Did not make it to the place.

We had to cancel our trip. Due to a medical emergency . I hope that the place will be good for people that will spend their vacation there. Trip central staff have been helpful in order to help us cancel our vacation. Next vacation I will book with them again.

Great value!

Two great beaches (hence the name Dos Plays), clean, warm water, no undertow, several nice clean pools, great friendly staff, pizza and burger options all day, cold drinks, rooms clean and more than ok, hotel close enough to the party zone (~30 min walk) but far enough away that there's no noise or stupidity or traffic, lots of locals and families enjoying themselves at the adjacent public beach (Playa Tortuga). Great value.

Lovely time

Once again I am writing about DOS Playas in Cancun 🌴. I am impressed with the new management for the dining room.more personable people.the hotel staff is very friendly and the place is always clean.its in what I think it's the perfect area.the beach is lovely.

Great vacation

We had an amazing time at this resort, the staff were awesome fun and friendly the atmosphere was great the room was clean and perfect for us the resort was very well groomed and clean the only place we seen that could be improved is in the food department it would be really nice if they had some guacamole and chips and real orange juice and real coffee not the powdered machine stuff we bought some BBQ sauce to offset the blandness of the food but all in all we really enjoyed ourselves there

For easy to please travellers

If the weather had been better, I wouldn't have noticed as many minor things. It was very clean, some staff were friendly and provided good service. It's a small place so had it been warmer, there would have been much more competition for the few chairs at the beach and pools, but I had no trouble on the cloudy and windy days. They don't have food warmers so the buffet food was not kept hot and variety was limited, but adequate. No guacamole was a disappointment considering the region. Francisco [... read more] works hard making omelettes at a pretty fast turnaround. Javier at the beach restaurant was friendly and provided great service. Go there at lunch for a la carte orders because it comes to you nice and hot. Great tacos there. Esteban and Jacquelina on the animacion team were both wonderful. She was super friendly and a great karaoke host. Esteban is a fantastic dancer and wonderful with people. Weather prevented me trying the spa services as they are in an outdoor tent. Room was basic, but adequate and kept clean. On the last day however, after I checked out I was questioned about a broken night table lamp shade. It had been like that when I checked in, but I was being accused of breaking it. Somehow the cleaning lady only noticed it on my last day. But there was no glass, so it substantiated my reasoning. I did not appreciate being accused. I have heard of this happening in other reviews. This was my turn I guess - so folks, take pics of your room right when you arrive to note any damage up front. They dropped it based on my reaction. It had been written in pencil on my check out card. I imagine if I had paid some kind of charge, that money would disappear and the note erased. Anyway, it was sorted. I recommend this place if you just want beach, sun, and cheap and cheerful accommodations/meals. If you are used to more, you won't be happy. One other thing, seems in the main restaurant, at lunch and dinner when I dined alone, no one ever came over to offer me a drink. Only if I dined with friends. Every other table around me every day was served drinks, several throughout their meal. Not sure why they shun single diners, but it was noticeable. I think it was a world apart from the 4 star I stayed at a few years ago though, so I think calling it a 3 star was generous. I would say 2.75 max., but again, it was adequate.

Tranquil Resort

The location is great close to everything and room was clean always had night performances and had awesome food buffet. The staffs were very friendly and attentive. My husband and I had an awesome stay here.

Relaxing getaway

As usual Andreas and the front desk crew are awesome and every one here makes me feel at home and welcome.Upgrades to the property are ongoing and everything is looking good... Can't wait to go back in May

Dos playas

In general the hotel was okay I mean to be a three star hotel was pretty good but there are some aspects I didn't like, like the pool floor was peeling and because of it I cut my toe. From 1 to 10 I would say it's a 7. Although I highly recommend the place beside in the beach is a snorkel place and it's amazing .

Dos playas 3 stars

In general the hotel was okay I mean to be a three star hotel was pretty good but there are some aspects I didn't like, like the pool floor was peeling and because of it I cut my toe. From 1 to 10 I would say it's a 7. Although I highly recommend the place beside in the beach is a snorkel place and it's amazing .

Great value

This resort is great value for the price. In no way was my room luxurious, but I wasn't looking for luxury. It was a comfortable stay away from home. The grounds of the resort is absolutely beautiful and the beach is fantastic.

Second time visiting......last time visiting !

We stayed at Dos Playas back in 2008, it was ok, but last week on our second visit, it was terrible. We booked again 7 days all-inclusive, me my wife and daughter: Arrived last Monday-only 2 towels in the room, 2 bottles of water, we phoned reception - we still waiting for them till this day. Tuesday-they never cleaned our room so again no towels, no toilet paper and a blocked toilet, Wednesday-no towels no water, no toilet paper, the toilet was blocked again. Thursday-we left for Xcaret at 7am, [... read more] came back around 11:30pm, exhausted, we were locked out of our room, they changed the locks on the room doors in the hotel, what a joke, they replace locks that are still good, but there is no face cloths in the hotel, you need to wait for towels out of the tumble dryers because there is a shortage, they remove our 2 chairs on the balcony and stole one of our personal beach towels, after speaking to one of the guest service ladies of the hotel the towel make its appearance the Saturday. The Sprite cool drink at the beach pool was not working the entire 7 days. The food has no taste, every day the same food, every day the same desert, terrible terrible terrible, no service from the waiters, no napkins and cutlery on the outside tables, my wife asked the waiter for forks and knifes, he told her go get herself on one of the other tables inside. There were no Whisky or Brandy in the hotel, only Vodka and Beer. The entertainment is much better than our last visit, nice shows every night especially the aqua show in the swimming pool. Last year we went twice to Flamingo, first time also was ok, that is why we went back, but the second time the same thing happened. Also, we always go around February, this year we went in April, never again, the hotels, excursions are all in Spanish, and even the tour guides spoke only in Spanish.

Little Gem

This hotel is a gem if you are prepared for the non-standard package. You will not get an amazing room in an amazing resort, it could be noisy by the road, tourists there are mostly Mexican so little English spoken, and everything is basic. But it is reasonably clean, the food is better than you get on any small island, and if you do not need big entertainment every night, but a clean beach and plenty of chairs under the palm trees on the grass, then this is perfect.

Super good resort right on the beach

nice simple and clean rooms. public washrooms always clean, updated, great five pools on site, staff very friendly, easy access to the hotel zones, great location excellent beach view from both sides, food was good too.

My idea of a holiday!

I holiday here every year. my kind of place ,not pretentious ,very friendly staff, lovely grounds. the rooms are clean. and best of all, no elevaters.. meet up with people from the previous year.. there are a few that also come every year.. . and also its a small place so everyone gets to know each other. people from all over the world come here.. last year was russians, this year it was columbians and argentinians..everyone sits around after dinner and has a few libations and talks. wonderful!