Great resort and beach

Loved the resort. Service was very good. Food was quite good. No complaints except for the bug bites. Need to take something with deet in it. ¡!!!!!!!¡!!¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!¡¡!!!!!!!!!!¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!¡

Amazingly beautiful

This resort had everything for everyone. Well kept grounds, lots a choices on the different menus and of course great people. Buildings have or are being renovated and the gym/spa facility is up to par. Weather was on our side this time again. We can not wait to go back.

Great vacation

Hotel Playa Coco is a great little resort. We had a fabulous few days there. The resort is right on the beach, the first room we got was off in the bushes and the doors didn't lock, was pretty run down - requested a room change and ended up in an oceanview room - and while the room is in need of repair (rust, stains, etc), it is clean and cared for. The staff are friendly, we had no shortages of anything (alcohol, food, electricity), and the beach is just beautiful. The food options were typ [... read more]ical for Cuba, so if you're expecting gourmet dining this isn't the place for you - but we don't go there for the food: we always had a selection of breads, fruits, veggies and fresh fish that was delicious. Thank you.

Beautiful resort!

Hotel Playa Coco is a wonderful hotel,all the staff are amazing they make you feel so welcome. The gardeners have the grounds looking so nice,the cleaners are always on top of everything, those are the people who are often forgotten! The food is really good and no shortages at all ! I would suggest maybe some kind of entertainment in the lobby in the evening like they used to have but all in a great vacation! Thank you Playa Coco .

Great Vacation!

Playa Coco is a beautiful, small, well maintained resort. I had a spectacular ocean view! My room was just steps from the ocean and the pool. The beach is gorgeous with soft beige sand and the pool is large and super clean. There is also a quiet pool with no music if you just want to relax. The buffet was always fresh with local fruits and vegetables. They served fresh omelets or crepes for breakfast and chicken, pork, beef and fish for lunch and supper. They also offered fresh bread daily, pas [... read more]tries, smoothie bar, juices, yoguorts and ice cream! I also really enjoyed the Japanese and Cuban restaurants. Rooms are dated but cleaned everyday. I always had hot water with great pressure except for 1 evening in a 14 day stay. The only thing I would have liked to see is some traditional Cuban band in the lobby for nightly entertainment otherwise it was a great vacation!????

Yet again another amazing trip

Another visit equals another smile and happiness. This resort is the best smallest resort we have ever found. Great food, great people, clean grounds and beach, an amazing gym, a perfect diamond in the ruff.

Cheap rooms

Grounds nice, ocean nice, food OK. Cleaning of the rooms almost none We were not aware of any insufficiencies in food. . Lots of well off Russians. Ocean view very nice. Room very very basic, lived mostly from a suitcase. Sunwing should post some info to avoid searching for a representative.

Hotel plays coco

The resort was very clean. Very good beach. Great maid service. The food was typical Cuban Only a couple shows were good. Staff are friendly. I suggest using the grilling stations when dining. Take US $1 bills for tipping or consider purchasing Canadian coins from the staff. Overall a great stay.

Amazing resort

Beautiful rooms beautiful staff Beach pristine excellent pools. All in all my two weeks there were excellent no complaints. I would recommend this resort to anyone. Lobby bar staff are amazing. Food at the beach fantastic.

Fabulous Beach and Great Resort!

We had a great visit for the first week in March at this beautiful part of Cayo Coco. This was our second visit to this resort with the last being eight years ago. Despite the hardships in Cuba, the resort was in at least as good and in many areas better condition than our last visit. The room, common areas and pools were clean and well maintained. The food was plentiful, satisfying and there was a good variety. There were shortages which meant no eggs on some days or they ran out of butter [... read more] and wine was hit or miss but that's to be expected with the Cuban economy as it is right now. We did not have any shortages that made us go hungry or not enjoy our trip. The a la carte restaurants were a bit of a disappointment in the choices of food available, again probably due to shortages, but made a nice change from the buffet anyway. Bottled water was available at all times. (We had no shortages of toilet paper or power issues either.) The staff were super friendly with some that made extra efforts to ensure we were having a great time. Elietta at the buffet, George (Jorje?) at the quiet pool bar and our housekeeping staff in building 6 stood out in particular, although everyone we dealt with were very accommodating and helpful. I can't rave enough about the beautiful beach and the opportunities to see sea life (conchs, crabs, many varieties of fish) and birds. You can walk for kilometers either way from the resort before you get to another resort. The resort beach itself was wide and sandy with plenty of chaises and shade. One note is that if you are susceptible to bug bites, be sure to bring plenty of bug spray and benedryl. Though we didn't find there to be a lot of bugs, you are likely to get some bites in the morning or evening without bug spray. Two of the four in our party really reacted to the bites and that took away a bit from their enjoyment. We had perfect weather and a wonderful time and would definitely go back again.

Very dated resort

Worst vacation I’ve ever been on, everything was lacking, from toilet paper to towels, no soft drinks at all dirty and the smell of humidity was everywhere, mosquitoes were ravaging everyone, cigar lounge was closed most of my stay, when open they didn’t have any good cigares. I don’t know how Sunwing sends people to this resort.

Nice Resort

We had a great room on the 2nd floor with Oceanview. The pool area was lovely. We spent all our time around the pool. It was a windy week, so it was quite chilly by the ocean and the water was very rough, so we opted to stay around the pool. We did go on a lot of beach walks, which were lovely. The food was not so great. It seems things have really changed in Cuba since Covid. We are by no means picky eaters, or complainers when it comes to the food in Cuba, but I have to say that I w [... read more]as pretty bored with it after a couple of days. It just seemed the same things everyday. I do understand that things are difficult for them to get, so I do get it. We have been to Memories before, which is right next door to Playa Coco. It didn't seem like they had any shortages of food, from what I saw. We did go away just to relax and we did do that, so that was the main thing. Cuba does have the most beautiful beaches and that's what keeps bringing us back there.

Beautiful Beach

This hotel was nice just the right size. A lot of shortages here at this present time. Would visit again in future when things improve. There was too many shortages to say. I come to Cuba for the beach.

Beach is Beautiful, But....

We arrived to Hotel Playa Coco and the main reception area is fairly standard for what you would expect. It is a short bus ride from the airport which was great. The grounds were free of garbage and staff were working on landscaping. As you get farther into the resort you start to notice some of the deficiencies and challenges you experience during your stay. Most of the public area washrooms did not have toilet paper and broken fixtures. When we got our room we were initially hit with the [... read more] smell of must as soon as we opened the door, but the smell did not carry on as you got farther into the room. Beds were comfortable, 2 doubles pushed together, with two sheets on them and a blanket stored in the room and the room was clean. We had 2 bath towels, 2 beach towels and a hand towel, no wash cloths were provided. Towels were not replaced daily and we only had our bath towels replaced once during our 7 day stay. We did ask, and the maids did not have them to provide to us. The beach was absolutely amazing and could not ask for more. We were part of a group of 11 and we probably ended up with the best room of the group. Most of our groups rooms toilets ran constantly and did not flush properly. One of the groups rooms only had a sheet covering the mattress on the bed and nothing else. No other sheets were provided even when asked for. One building that our group was in experienced 3 power outages in the 7 days, lasting from a few hours to overnight and part of the morning. Food and beverage. Buffet always had lots of food available and there was no danger of going hungry, unless you were a picky eater. Food is typical Cuban flair. I did not see an egg the entire week we were there. They were making omelets, but from a mix in a bowl, no eggs were broken to make it. The constancy and texture was off so I assume they were using a powdered egg mix. The A La Cart meals was just the same food as the buffet in a different visual setting. The bars had plenty of rum available but the mix was hit or miss. Certain bars had cola available, others didn't and then the bars that did wouldn't have it the cola the next day. The fruit juice mix was obviously made from a concentrate and mixed very weakly so it had almost no taste. Some in our group brought "Mio" type flavoring with them and that is definitely a "Pro tip". If you don't have that, even the weakest drink has an over powering rum taste. Pools were cool and had few swimmers. The advertised "hot tub" was not heated at all and the same temperature as the pool. Entertainment was "Ok" but we found it very loud when at the pool or entertainment venue. The evening entertainment started at 9:30 PM, which seemed late and ran for about an hour. After the show they would just leave a music track running. The workers were all very nice , but can only do so much as it is very obvious that there are supply chain issues and money for infrastructure repair on the resort. If you are going for the beach and just looking for shelter and sustenance for the week you probably enjoy it at Playa Coco, but if you are looking for more, it is not the place. At one point my partner said it kind of felt like camping. I would not go back there or recommend it to a friend.

Very welcome nice Hotel Play Coco

good average clean Hotel, wonderful ,friendly staff , nice ocean room, all what you need a lot of choice at the buffet , for breakfast ,lunch and dinner ,great drinks, Beer, Wine, Bar tasty Spanish Coffee Expresso, Mojito.... Snack Bar, Beach Bar beautiful, sandy Beach

Can’t wait to go back

This hotel, although 35 years young, provided us with great lodgings, the quality of the food was very good and as usual the staff was amazing and friendly. The beach is very wide with lots of seating for everyone on the resort and the same applies for the pools, which were very clean. Can’t wait to go back. On a last note, The community manager as well as the managerial staff were at our service, and this, with a beautiful smile.

My thoughts

I’ve been to Hotel Playa Coco 4 times, 3 since 2023 January 6-13 2024 being my most recent. I love the people and its heart warming when you walk around and several of them remember me-makes feel like I am at home. I love the size and layout of the resort. I found the food to be very good and there was plenty of it this last visit. The Cuban restaurant was good and the Japanese restaurant was a fun evening as well as good food. The pizza at the pizzeria is good but I found it wasn’t opened at th [... read more]e same time every day. The hamburgers, fries and tuna sandwiches were also really good. We had no water issues in our rooms-had hot showers everyday and the rooms were very clean. You may want to know the shower towels and beach towels did not get changed for us for the week. This did not bother us. There was an abundant amount of flies which is not the fault of the resort and they did spray quite often to try and reduce them.

Playa coco

Pools were great,staff very friendly always..smiling😁 & happy to help..My maid in building 6 was amazing!!💕entertainment staff were great to talk to💃🕺..only the food was alittle repetitive & eggs only sometimes. 😉

3 rd time

Quiet resort. Just the way I like it. No shortages, plenty of hot water. The rooms were clean, although a little musty smelling. Kept the door open when I could to help with that. Staff super super friendly. Beach beautiful. A few rocks upon entering water. Definitely going back

Better than expected!

Although this resort is older, it was spotlessly clean and everything was easily accessible. The staff were exceptionally helpful and bent over backwards to ensure that you enjoyed your stay. The only downfall to the whole trip was that the bugs were atrocious! I will never go mid-September again