Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(156 Reviews)

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Friends yearly vacation  - 

Verified Purchaser

Jamaica ??

We stayed at the rui negril Feb 5 to 12 , 2024 There had been a storm just before we arrived. The was a lot a seaweed that had washed up on the beach which was a little disappointing but after a few days the resort had cleared it all up and the bay looked amazing. The staff was very friendly and helpful, food was delicious at the buffet and Al a cartes. The entertainment was very good especially the steel drum show. Rooms were clean and a good size. The whole entertainment crew were very perso [... read more]

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Private  - 

Verified Purchaser

Great place

The Riu Negril is what I would consider on the smaller side which I prefer. The staff are amazing from the bartenders, the wait staff, the cleaners and maintenance crew. Awesome people and always ready to help. The resort could use some updates but has everything you needed. There are 3 restaurants requiring reservations Luigis, Steakhouse and the gourmet restaurant and all others are first come first serve. Never had to line up. The main buffet - Green Island for breakfast and dinner was good [... read more]

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Fishing with Rick  - 

Verified Purchaser

Great vacation all things considered

This was our 1st time returning to a resort and our 1st time doing two weeks which speaks volumes for this resort. We took our own shuttle from the airport to the resort due to our visit last year and we arrived a couple hours ahead of the provided shuttle. Our room was an ocean view on the bottom floor because we have a hard time doing stairs but if you don't mind stairs then do the ocean view from above. We didn't complain about the toilet that needed a handle jingle to stop it from filling or [... read more]

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Lori  - 

Verified Purchaser

Five Star all the Way!

Where to start? The people; the resort staff are absolutely wonderful, super professional and helpful. The activities staff are super fun, and great at drawing shy people in to include them in activities. There are lots of activities to suit everyone's interests. My favourite shows were the Jamaican cultural evening and the Silver Wings Steel Pan band. The food was excellent, we ate mainly at the buffet because we like to eat outside and there was a great variety of food, I rarely had the same t [... read more]

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Private  - 

Verified Purchaser

Loved the resort

We had an awesome time at Riu Negril. The staff were very nice and helpful. I would highly recommend it. The beaches were always clean. The food was great. They changed it up every day. There was always lots of fresh fruit and the fhe food was hot.. There was lots to do there. The entertainment was fun and amusing. Fun for the whole family. The hotel was very clean as were the rooms.I would go back.

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Private  - 

Verified Purchaser

Rui Negril

Hotel and grounds were very elegant and well kept. The room was okay just a bit dated. All rooms are very close to the beach and the views are great. The beach looks beautiful but not for swimming as there is lots of weed and grass growing in the sand. Food was great with large selections to please everyone. Hotel staff was very welcoming and fun.

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Becca  - 

Verified Purchaser

Great Resort!

Beach was wonderful, awesome food and great entertainment at night! Drinks were always flowing! The staff are super nice and really accommodating! My boyfriend and I would definitely go back some day!

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Private  - 

Verified Purchaser

Riu Negril

The hotel was alittle dated but clean and beautiful. The beach was lovely and kept very well groomed but not enough shady spots. The staff was friendly. The shops were very expensive but clean. We were suprised at how expensive everything was, pretty much all USD currency was most accepted. Food was very good and pools were well cared for and clean.

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Private  - 

Verified Purchaser

Good Resort

RIU Negril is very good Resort.. But property needs Renovations specifically Bath and Toilet. Food is Excellent. Costumers Service excellent. Specialty restaurants not very good menu. Reservations need to do as soon as u arrived. BEACH 🏝️ IS FANTASTIC. You do get tired of eating same Food for a week even though the variety of Dishes plenty. No Room service

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Boots  - 

Verified Purchaser

Awsome resort

Everything about this resort is outstanding! Food is to die for! Grounds are beautiful and well kept up! Rooms are very clean and immaculate! The staff is very friendly and outgoing! I highly recommend this resort for sure!

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Private  - 

Verified Purchaser

Great trip!

Was a wonderful resort, kind people, and massage therapist Stacey-Ann and Julene were fantastic. Food was ok, same choices daily. Beach was ok, lots of grass but some sand area. Plenty of drinks provided.

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Private  - 

Verified Purchaser

Amazing resort

Amazing food and great resort but the beach wasn’t as great because of the great amount of seaweeds that’s taken over the beach. It wasn’t as fun to be in the beach waters as we hoped to be . I think they need to get rid of the seaweeds from the beaches and then this resort would be fully 5+

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Hache23  - 

Verified Purchaser

Very nice ressort

Everything is perfect the ground the beach the room and specifically the staff that are very nice and smiling the entire time we were there I would highly recommend this resort for anybody looking to disconnect.

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GBai  - 

Verified Purchaser

Resort was average, beach was clean but food whole different story

We go to Caribbean a few times a year and we always go with open mind. Our agent Martine Reid always give us good advise about the resorts and places to go to and to avoid. To begin with we had to wait at the airport in the bus for almost two hours waiting for a couple who was not even coming to our resort. Instead of making different arrangement for one couple Sunwing made the whole bus full of passengers suffer for so long. When the couple showed up we found out that they were staying at the r [... read more]

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Private  - 

Verified Purchaser

Amazing resort

My family and I just came back from our vacation and we loved this resort. We are beach people and we spent the majority of our holidays catching some sun on the beach and enjoying the beautiful waters in negril. The rooms are a little outdated but everything else in the resort was perfection. The food was plentiful with lots of variety, the entertainment crew was great especially Miguel very funny guy! And my three kids loved the 730 kids show when they got to dance on stage. Very friendly, and [... read more]

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Private  - 

Verified Purchaser

3.8 stars overall

First all inclusive in 3 years, and it was exactly what we needed. 1) Beach was mediocre. Lots of seating, which was great. The waters were calm as its more of a bay, but the bottom of the bay felt sludge-y on the feet. Cute fish were seen and a 2ft shark. 2) A few pools to chose from, which was nice if you wanted a non-busy pool. 3) Food was good, lots of variation every day during lunch and dinner. We weren't overly impressed with the à la carte. It was first come first serve basis. 4) Entert [... read more]

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Private  - 

Verified Purchaser

Terrible

This would be my husbands and ours third time to the review in Negril to be honest with you the hotel has gone downhill the food is the same every night it’s terrible you need music on the beach your entertainment staff suck they play the same music on the beach every day the drinks are under par you can only have two cans of beer in your room per day for two days everybody’s looking for tips I think you need to sit down with your staff and and seriously think of some improvements for your h [... read more]

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Private  - 

Verified Purchaser

Terrific Resort

We have usually stayed at the Riu Montego and decided to try the Riu Negril for this vacation. We found the staff very friendly and went over and above to ensure all guests were well taken care of and happy. The room was well maintained and, if there were any issues, these were addressed promptly and there was always follow up to ensure that the issue was addressed to the satisfaction of the guests. The entertainment staff were great and were friendly to the guests which made it an enjoyable  [... read more]

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P.D.R. 13  - 

Verified Purchaser

RIU Negril

This RIU resort is an excellent example of the RIU brand. It is over 20 years old, but looks like it is no more than 3 years old due to constant updates and maintenance. The management and all staff are positive and very polite, always willing to help and answer any questions. The grounds, beaches, pools and all buildings are kept clean and in great repair. This location is a bit of a drive from the airport, but is well worth the drive.Don’t pass up this resort I guarantee you won’t regret  [... read more]

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Travellife71  - 

Verified Purchaser

Rui Negril Review

Hello , Me and my wife loved this resort as a whole , staff was great to talk and joke with at the bars and restaurants. (Teraka , Olena, Gareth , Mario) They were the stars of our vacation at the bar. truly great. The food was good no matter the buffet , Al a carte , and especially the jerk hut they had daily. Clean everywhere ya went , even the lobby bathrooms. lol I will be planning a group trip to the same resort next year , our groups are usually 20 people , just did one in CUBA the [... read more]

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