OMG.....the most beautiful resort!

I am SOOOOO impressed with my recent trip to Sandals South Coast. My husband and I had a phenomenal time and were so sad to leave. We will definitely be going back. It was a perfect combination of having time to ourselves and spending time with the other people at the resort. The staff was EXCEPTIONAL. The 'playmakers' were so much fun and really added to this experience for us. Furthermore....Julie, the agent that booked this trip for us was incredibly helpful. Thank you everyone :)

Absolutely Loved it!

My Husband and I booked our honeymoon last minute and weren't disappointed. It was our first time at a Sandals resort. We were impressed by the room, restaurants and staff. It was a wonderful time. We were sad to leave.

Amazing staff

Was an awesome resort... Only issue I had was the constant u p selling ... When you Pay $8000 for a week at an all inclusive resort these should be included. No motorized water was a bummer to. All staff were fantastic, friendly as well as polite.

Beautiful

We had a great vacation at Sandals South Coast. The weather was perfect even tho everyday I would check the weather on my phone it would say rain it never did! We were in the building that had been renovated which was beautiful and clean. It was a very quiet reasort. The sad thing was even tho the beach was stunning and the water was clear there was ALOT of seaweed so you could not walk out very far with out being in it. The food was good nothing totally amazing but always good. Breakfast was th [... read more]e same thing everyday which after 5 days was a little hard to find something new to have. The staff was AMAZING they were kind and always willing to help in anyway. But over all we had a very relaxing vacation!

SNOOZEFEST never ever again!!!!!!

Thought we would treat ourselves to the "BEST" Sandals ever.....wasted alot of money, since it was Geriatrics, many wheelchairs, scooters and people that may want the slowest Sandals going. Nothing against the elderly, but when BINGO is the highlight of the afternoon at the most exciting pool there, I wanted to run, but no where to go. Lobby has ZERO wine, coffee, water, drinks, let alone a cup to be seen! Room mediocre, without room service or bar. ONE indoor bar "Martini Bar" where four  [... read more]people are falling asleep due to the lack of music or excitement in bar tender. Food ok, but don't go to jerk shack. The jerk shack "soup nazi" will mess it up and demand you sit and wait for your medallion-sized piece of white meat. Dinners closed by 9 pm (everyone's in bed), and common denominator was slow-mode. The good? Grounds beautiful, staff nice, but in Jamaican time to serve you. Spa nice, ladies amazing, tv outtage for two days though. Adrian, the manager, tried to accommodate us, but his hands were tied, as this is a place for my mother. Been to other Sandals, much more exciting. If it wasn't for the high cost, I couldn't complain. We were not alone in our thoughts, after meeting another couple that spent $12000 for ten days and couldn't get out fast enough. Sadly disappointed and yes, it's great for couples who want to snooze, but not for us. And we're not that old!

Wonderful visit - but?

We have just returned from a week at Sandals South Coat (Whitehouse). We had a fabulous week - unfortunately with a couple of reservations. The good - the weather, the setting, the grounds, the sand, cleanliness and wonderful staff (mostly). We were in the French village with a walkout room which was some distance from everything except Schooners. The room wasn't updated but was clean and had a very very large comfortable bed. We ate in all restaurants except two and food was great except for a [... read more] couple of hiccups. Our best memories - Cobb salad and Jamaican pattie for lunch at Schooners, drinks before and after dinner at bar outside Neptunes, wonderful pastries at about 4 pm at Café Paris, breakfast at Bayside with baked beans, sailing catamaran in the bay. There were many other fabulous memories. Unfortunately the bad The trip to and from airport was taxing- even though we had a limo on the way. Every morning we were awoken by lifeguard turning on music very very loud at pool and he would make these silly bird sounds. Same lifeguard would hassle us to fold umbrella while we were still using it late afternoon. One afternoon a group put on ACDC at the pool so loud you couldn't think - but nobody did anything and we all packed up and left the area. Clean towels would arrive at various times and butlers would reserve all the best lounger locations in spite of that not being allowed. Eleanors - service was disgusting. Waitresses on night we went there were outside dancing to Country singer. Next morning for breakfast the same women were waitressing. Three times we asked for coffee and mamosas with no result so we left and went to Bayside buffet. I felt that paying for Sandals meant I could enjoy a breakfast away from a usual buffet - not so. We went to buffet for rest of stay and it was great. Twice we had to wait for a table in restaurants even though some tables were empty because they were reserved by butlers with flowers. This made us feel like second class interlopers and upset our experience at each instance. Pasta in Italian restaurant was dreadful as was Tuna steak in Neptunes. Lastly - for 2 days in Italian village jack hammers were breaking concrete - if I had paid extra to stay there I would not have been happy - and for 4 days at French village beach there was concrete mixer and tractor running back and fore along beach. This was being done to improve "my experience" apparently. They are building "over the water bungalows" which will ruin the beach view for those in cattle class like us. I don't think I may visit again. Incidentally we took a trip to Sandals Negril which left me feeling happy to be at South Coast and I will not visit. Below it asks would I recommend - not sure - but not worth the extra $1000 each we have paid above other places we have been.

Our Sandals Whitehouse 10 day vacation

Dear Shaukath Fattah, We had a trip of a lifetime!! AMAZING. From our arrival at Toronto Airport to Montego Bay to Sandals…..it was fantastic. I didn't realize I had motion sickness until half way there, but other than that our stay was outstanding. Sandals Whitehouse was everything plus more. We're so glad we stayed the 10 days. It was more expensive but it was what we needed. We thank Shaukath Fattah for the non stress trip and everything we needed was provide by Shaukath well in [... read more] advance of our trip. We had decided to use the Airport Bus service just to make sure it was completely stress free. The only thing we wondered about was that we met a lot of Canadians at Sandals that had booked trips with different features included in their trip like spa days that we didn't have, or trips off of the resort that were included with their booking that again would have cost us extra. Again…it was an amazing adventure and one we would like to repeat. We definitely will want to return in the near future.

Sandals South Coast Vacation in Paradise

This resort is the nicest we have ever visited. The grounds are beautiful, the staff are so friendly and welcoming. The resort accommodations are labelled in three Villages - Italian, Dutch and French. Each block of accommodations has their own pool and beachfront access. The food is amazing and the nicest part about dining in the speciality restaurants is no reservations required. The resort was full when we were there but it never seemed crowded. We loved that. This would be an awesome r [... read more]esort for a wedding in the new wedding chapel with the glass bottom floor over the water. We will definitely go back.

Stunning resort!

We really loved this resort from the moment we arrived we were very well taken care of. We splurged and got the club level room and I do recommend it not only to have beverages in the room but they will take care of everything for you. It was our first all inclusive experience and we were very satisfied. The ride to and from the resort to the airport was not too pleasant but the hotel was worth it! Our room was very nice however we did not spend a lot of time in there. We are not huge ocean peo [... read more]ple but if we were we would have been disappointed. There was a ton of seaweed and the water was very calm so there was no playing in the waves and we could not even hear the ocean from our oceanfront room. I did miss that while falling asleep at night. Staff was very nice and food was very good. We did not have to wait in any long lineups at any restaurant. We always found a spot at the pool but people would be up very early setting things on seats to reserve them so sometimes we did not get a first choice of where to sit. All in all it was an amazing experience and we canot wait until we come back "home."

Fantastic resort

Dining and staff were top-notch. Incredible customer service by all staff. No line-ups or waiting for food or drinks. The drive from the airport was an hour and a half which is quite long. The long drive was definitely worth it. If you like shopping this resort is likely not one for you as there is no shopping close by. Vendors do come on site twice a week with a good variety of stuff to buy. I would definitely recommend this resort to anyone who wishes to be treated first class the whole time t [... read more]hey are there.

So-so resort

Not exactly the Sandals quality we have come to expect! Food was good, employees nice -- but that's all. First of all we were told we may be moved further along because of "decorating" in the italian complex. Major demolition is more like it (some people weren't even told about"decorating") Lots of constant noise, beach detours, mud, unhappy guests. Certainly a misrepresentation. Not much value here for seasoned travellers. The alcohol "major top level brands" did not pan out. One type o [... read more]f beer, no high end vodka, gin nor tequila. Are we cutting corners here Sandals? Two restaurants were closing, the beach looks pretty in your advertising but, apart from the construction detours, there was mostly seaweed & rocks& mushy bottoms. I would rate this resort at below 4 star. We paid a premium to be here and as far as we can figure, we paid about $1500 more than comparable holidays

Awesome vaca!

This was our first time to a Sandals resort and we enjoyed every minute :) the main pool, water sports and food were amazing! We especially loved the tubing, sailing and paddle boards and used them daily! Thank you for a wonderful vaca!

Wonderful Whitehouse

My husband and I stayed at whitehouse from October 29-November 5 2016 for our 1st wedding anniversary... 1 word... Amazing! Yes there was construction but the staff and property made up for it 10 fold

Incredible First Anniversary Trip

This was an absolutely incredible resort. We loved that all the restaurants were together, the food was beyond exceptional, all the rooms overlooked the ocean, that the beach was five steps from our room, the pools were big, clean, and great swim up bars, loved activities in pool and gaining points, and the amazing staff that would bend over backwards for you! Thought the peacocks on resort were very beautiful. We got sang to for our first anniversary and trip very romantic. This was our second [... read more] Sandals vacation and we will definitely be staying at another Sandals very soon!

What a wonderful place!

Amazing resort. We can't say enough about the staff. They all went over and above. Amazing food and restaurants. All waiters and waitresses asked about any food allergies,then they made suggestions and even altered the menu to accommodate. The only negative was the construction taking place on the Italian section.

Amazing Resort

We had an amazing time. Everything was perfect from the room to the food and the staff. The beach was beautiful and the water was warm and calm. We are already planning our next stay at this resort. We have been all over the carribean and this was our best vacation.

Wonderful resort,but....

The staff were outstanding, the meals were delicious and the service was also outstanding, the resort was very well maintained but rooms and some of the resort is in need of some tlc. The beach area up at the Dutch building I believe is reclaimed sand and is noticeable as it is hard packed and a lot of small stones in it, lots of seaweed and grass in the water and in these areas you have to be careful of the sea urchins, also as you waded out in the water the sand took on a muddy consistency. We [... read more] spent all our time on beach and I was eaten up pretty good by sand fleas ( but was at this same resort three years earlier with being bit at all ). The resort is large for the amount of guests there and never seems to be crowded or congested. the nightly shows were just okay, steel drum band was the highlight of the nightly entertainment. We would go back to this resort, but will probably wait several years as we heard they were going to be redoing the rooms over, adding restaurants, etc.

Great resort!

Great beach, amazing pools. Ultimate relaxation. Weather was fantastic. Service is excellent. A bit of a drive from the airport but worth it. Place to visit if you want a very relaxing and peaceful get away. Not a party place.

Awesome trip to Jamaica - Sandals Whitehouse

This is our second trip to Jamaica and the first to Sandals Whitehouse.. The resort is in the south west coast of Jamaica and out of the way from built up areas unlike Negril. If you are seeking a relaxing vacation on a resort that is quite spread out and is relatively quiet with excellent staff, food choices and a nice beach.. this is the resort for you. The grounds are beautiful, people are very friendly and unlike the beaches of Negril (which are absolutely beautiful too), there are no vendor [... read more]s on the beach who pester all the time.

What a beauty

Amazing food Beach People Weather Pool Everything about this place is top notch You will not be disappointed. The people were extremely friendly. They will do anything you ask. They make you feel like you have been best friends your whole lives. I will be coming back here for sure. Big thanks to the entertainment manager ashley. . She was amazing..