Amazing resort!!! Bahia Principe for the win!

The grounds were always clean. Very nice resort! Rooms were big and very comfortable. Concierge were there if you needed anything extra. Maids were super sweet and appreciative. Pools were great! Always found seats. Beach was nice, but I recommend water shoes for the water. Staff were very friendly! Service at buffet was slow for me and my son but everything else was great. Lots of walking since the grounds are huge. My son absolutely loved the arcades and pool tables. The food was good at buf [... read more]fet and amazing the Diner a la carte. Our best experiences in the South as a family! I would return in a heartbeat!

Excellent Resort

The rooms and resort features met all expectations. We did have a problem using the app to check in early and as a result were not able to advance book any a la carte. When we arrived there were not a lot of a la carte openings available.

Good for the money

This hotel is located on the same grounds as grand Tulum and Akumel Bajia If you want to make the vacation totally satisfying you can purshase a pass for the other 2 resorts at 20$ a day . Now you can use there beaches and beach bars and buffet’s. Just include this over the cost of Coba and you will have a inexpensive holiday for a week Rooms at Coba were clean , big and up to date . No servers around the pool at Coba , use your pass and enjoys full service at the other two resorts which ar [... read more]nt far at all. Lots of trams running all day long.. If you really want to be spoiled purchase the privilege’s package and enjoy.

Fantastic Resort

The staff are helpful, friendly and attentive. We like the decor of the rooms, although dated. The buffet is amazing! Lots of variety. Something for every appetite. We really enjoy Le Gourmet, they serve a delicious beef tenderloin.

Bahia Grand Coba

Beautiful grounds and landscaping. Excellent food with lots of variety for everyone Beautiful pool areas Great entertainment and nightly shows Amazing resort staff, so friendly and helpful This was our second time, and we are already planning trip number three to this resort

Incredible place

This hotel was incredible! we had the best time every day. The staff was absolutely amazing, the food was great and the grounds were clean . We loved swimming in the pools and the trollys to get around the resort were so appreciated

Absolutely love this resort!

This is my fourth or fifth time coming to this resort, and I have nothing but amazing things to say about it. From the rooms to the actual hotel itself, is amazing. All of the staff were super friendly and very helpful, Including staff in the background. such as groundskeepers and maids, Every morning they’d say good morning or hello, even if they were in the middle of something. The rooms and hotel area were always kept in immaculate condition, Never dirty always clean! If it rained waiters and [... read more] waitresses were out wiping down all the chairs and tables so that you could sit down outside. Tables in the buffet were always clean and staff were very attentive. Both check-in and checkout were super easy, no fuss no muss and we were able to get settled in our room within half an hour of being at the resort. The pool area was always clean and well supervised, the entertainment Staff were amazing. This resort has so many things for you to do with your family or as a solo person. Whether it be around the pool or in the theater, if you have kids, they will never get bored. I have nothing but amazing things to say and I recommend this resort 100%.

Great family time

Check in - easy and great staff Food - variety/selection for both kids, adults and picky eaters. You have the buffet and the snack bar by the pool is great also. A la carte's were delicious. Room - very clean, everything you need inside, and I loved the blackout curtains! Kids club - fun nighttime activities; daytime activities were repetitive but my daughter (7.5) enjoyed the pool time activity and rehearsal time in the afternoon for the nighttime production. Note: there is a kids pool [... read more] area with water slides. Pool - clean and various depths so good for all ages. Bar - multiple throughout the hotel and staff were knowledgeable and friendly. Beach - fun to watch the fish (don't need goggles but great if you have them). It is shallow and doesn't go out far as it is roped off. We stayed at Coba and was about a 5 minute golf cart ride (came frequently). There is a bar at the beach and chairs but no food (that didn't bother us). Waters were a mix of murky and clear. Nighttime - they usually have live music (would be great to see more of a variety or more of an interactive show/dance time) Overall we had a good time.

Beautiful property

Good food and entertainment, very good for kids but service can be a little better. Right from check in to cleaning service the service is fair, not outstanding I would say. But overall satisfied with their service.

Great resort!

The resort was really nice. Very clean and well maintained. The food was good and the staff were very friendly. We went at the end of June though and the beach wasn’t very nice. It might just have been the season.

Nice resort but slightly disappointed

The resort itself was very nice, however due to the unfortunate event with the fire prior to our arrival, it was quite disorganized. We understand the difficulties they were dealing with, but prior to our arrival we were promised full access to Akumal and Tulum resorts as compensation for the facilities that weren't available to us at Coba. However, upon arrival we were informed that they were no longer giving Coba guests full access bracelets due to the main buffet being functional.The buffet f [... read more]ood was very good, but that left us with the option of only having 1-2 A La carte restaurants, which were all completely booked up. We were also not informed of the App that we were supposed to use to book reservations and see the daily events. The room at the resort was very nice, very spacious and the king size bed was nice to have. Housekeeping was good (after we were able to discover that we needed to request through the app). The evening shows at Coba were very well done. We wish we would have known about the hacienda having events (live music, shows) earlier in our stay, but overall very enjoyable entertainment. At the resorts current state, unfortunately I would not recommend it to a friend. There is no appropriate compensation for the Coba guests to really feel you are getting what you paid for. Along with the fire renovations, they are doing extensive renos to villas in the resort, thus making it a loud and busy atmosphere (we understand it has to be done but we feel we should not have to pay full price). We still enjoyed our trip, there was just a few frustrations.

Amazing place

Beautiful place, well kept grounds, clean and comfortable rooms, food outstanding, friendly hotel staff, pool was fun, lobby bar outstanding, well made drinks everywhere. Beach a bit of a trek but non stop shuttle aka fun little trolleys take you so no problem and was fun getting there as you got a tour of the other resorts associated with this one. Beach busy and had to arrive early for a nicely situated chair but oh well no big deal. Beach a bit rocky but not a deal breaker. Resort is family o [... read more]rientated and great for families. Would return in a heartbeat. Good value. The only complaint is the distance from the airport which is 90 km away

Great resort

it's great. recommendation about the Akumal beach. they should have it opened to all guest for food as well. I just wish that the line for food and drinks should be regulated because people just go butt in line

Budget resort

Although we enjoyed our stay overall, this is at best a "budget" resort. Our room was dated and appeared heavily used, the tv was maybe 13", the beds are stiff and only a "double" so a couple would be hard to fit comfortably, and there was only (1)one plug available in the main room and (1)one in the bathroom, which was not convenient when trying to charge your devices .I believe they renovating this particular resort shortly, which is heavily needed. The buffet was fine, there was no specialty  [... read more] coffee shops, but the lobby did provide (3)three coffee machines that provided a variety. The beach seemed to have been eroded by the storms over the years as it was a lot narrower then we remember, coupled with extensive seaweed, but the team and the hotel were doing their best to clean it up quickly. I would not recommend nor stay here again unfortunately,

Very nice resort

We stayed at Coba from Apr 10 to 17, 2025. The food was excellent. As for the beach you have to take a trolly to go over. The beach is small and has seaweed but its still nice. The a la carte restaurants we had Le Gourmet, The Brazilian and Don Pablo they were all very good but Le Gourmet was my personal favorite I would return to this resort again

Lovely resort

We truly enjoyed our stay at the Bahia Coba. Lots of activities, food was good, staff was very friendly. It is more of a family resort. Lots of kids with a fun waterpark. The shows were great. I think they could use a little bit more entertainment in the evening after the shows. Maybe the sports bar could have music/a band for later night dancing/socializing other than that a great place to stay. Ps… it is a long drive from Cancun airport (1.5 hr) but once there other areas are close (ie.. Aku [... read more]mal/Tulum)

Amazing

The hotel grounds were immaculate, always kept very clean and very beautiful. The dining area was easily some of the best we've ever seen and the selection of food and quality food was a 10 out of 10. The only thing better than all of this was the customer service we received from all the employees thatwere always so friendly and eager to help with anything we needed

A good visit!

The staff are by far the best thing about the resort. We had a few hiccups with our room (12) being very far away with no trolleys going by, air conditioning didn’t work, and no wifi. (The router was not working in that room) That whole area was not clean at all (animal poop all over the walkways) in comparison to the other areas which were impeccable! The next day they moved us closer and on ground level. There was no king bed available but made the two double beds into one big bed! Once we wer [... read more]e moved and all settled it was much better. The beach this year was clean and wonderful. A few rocks but we personally did not need water shoes. Food was good at the buffet, tons to choose from. Only had one à la carte as they were all booked. The second à la carte we cancelled as it was booked late on the night before we were leaving. So I thought I’d give it to someone else to enjoy! It’s a huge resort, if you like walking there’ll be tons of that! The trolleys were hard to get except up at the lobby.They were getting ready for renovations and I’m anxious to see what it’ll be like. Oh and the hacienda was amazing for shopping! Lastly, we landed in Tulum airport! It was fast and easy to navigate.

Very good budget friendly resort.

This was our second time in Coba. The last time was sixteen years ago although we have stayed in the Akumal and Tulum sections more recently. Although dated the regular rooms at the Coba are the nicest of the sections we have stayed. Very spacious and the washrooms are really nice with Jacuzzi tubs and everything. The food at the buffet was quite good and there was a lot of choices so you could always find something to eat. The al a carte restaurants were excellent especially The Gourmet. The  [... read more]staff were of course excellent as they have been every where that we have stayed at the Bahia Principe property. The only thing that we found irksome was that there were no food options at the Coba beach as the blue banders were not allowed at the Akumal or Tulum restaurants or the food truck at Tulum. I know this has been mentioned by others but it would have been nice to have a food kiosk or something at the beach so that we didn't have to trek back to the buffet to eat during our day at the beach. All in all a great vacation and another note that the evening atmosphere around the Coba lobby bar is by far the best of the three sections we have stayed in. Keep up the good work.

Pleasant Resort

Overall quite satisfied with the stay. The resort is big but there are trolleys that follow a bus route to help you get around. The entertainment is frequent and nice. The only complaint is that walk/ride to the beach goes through an area that often smells bad (maybe the waste treatment place for the hotel?). Our room also had weird vibes and I had nightmares every night but otherwise the resort was good