Nice quiet relaxing resort

Rooms are clean and showers worked great. Grounds are clean and well maintained. Food was good only complaint was no jam for toast in morning and no bacon all week. Dogs are loose on resort but so well behaved you really dont know they are there. They were a nice touch. Shows were ok only saw a couple as they start at 930 and usually going to bed as I'm an early riser. Drinks are basic at this time of year as they are shutting down for season but service was excellent and everyone so kind. [... read more] This is our 2nd time at this resort and for quiet and relaxation one of the best places.

Great trip

I’ve been to this resort before but it has been a while. The place is still very nice. The beach is gorgeous and the view of the mountains doesn’t get better. And getting a $10 CUC massage on the beach is so worth it. It’s a relatively small resort which I appreciate. The only downfall is the food. But it’s Cuba. I don’t go expecting to eat like a king.

Nice and relaxing

My family has been many times to cuba and have never been dissapointed. This vacation was no exception. For an older resort (charming one), the grounds were always impeccable and clean. The staff is awesome....polite, helpfull, and just plain nice. As with all resorts in cuba, the food was fine. Although this buffet was smaller then most, it was surprisingly tasty. I actually enjoyed dishes that i don't normally eat, so the quality impressed me. The rooms are large and are very clean. Beds were [... read more] surprisingly comfortable, and sleep was never an issue. Beaches....well, your in cuba...so enough said. Excursion are great...as this is a very mountainous area, some excursions allow you a private meal at the top of a mountain and sleep over in a hut....breathtaking Everything functioned...i.e. hot water, fridge, air con...ect.. I would return in a heartbeat, just like the rest of cuba If you have never been to cuba, keep your expectations in check, and you will never be disappointed.

You get what you paid fir

We recently stayed at this resort and it was “ok”. While the rooms were clean and the staff was good. The resort overall was run down and the food selection was horrible. We all ended up on Imodium on day 3 for the remainder of our stay. The so called Al la carts restaurant was basically non existent. Holus Sun Tours flies into Holguín which means a 3.5 hour transfer to resort. On the way home the pick was way to early and we arrived at the airport 4 hours prior to departure which was too  [... read more]early to even check our bags

Wonderful Stay Again!

This was my 6th visit to Carisol Los Corales. It just keeps getting better! The staff are wonderful, and the grounds are always improving. I always have a wonderful room, with an amazing room attendant. It is always kept clean. Can't wait to go back!

Great resort

This was my 4th visit and this resort did not disappoint. Always something good to eat. Lots of entertainment. Snorkelling off the beach was great. Rooms were in good condition. Staff always friendly and helpful

Nice resort...the staff definitely go beyond to make the stay enjoyable!

Staff was amazing from the front desk and serving staff right to the grounds and maintenance staff. My feet had swelled due to the flight and a staff member (Quality Assurrance Representatve, a very lovely and caring lady who happened to be having a coffee in the lobby) noticed and was very helpful with her personal remedy lotion, expecting and accepting nothing in return. Great improvements have happened around the grounds. We did miss having pig on the spit but were happy to see the Johnn [... read more]y walker and fire breather shows. Entertainer Julio was awesome and actually thanked us for returning during his nightly introduction of the show. We went on the Sunwing Santiago de Cuba complementary trip, Julio as the guide gave a very detailed history of Cuba, and we enjoyed the fort as well as the cemetery where mother and father of Cuba, Fidel Castro and the Bacardi family are laid to rest, along with the changing of the guard ceremony, which was fantastic. The balance of the trip was in the heart of the city where we mingled fairly comfortably and ended up at the Casa Grande rooftop patio for a cervesa and enjoyed the panoramic view of the bustling city. Our pool bartenders and lifeguard, Francisco and Ivan, were absolutely amazing and could not have made us feel more welcome. With only an hour or two of rain all week and a steady temp of around 30 all week, Sanitiago de Cuba never disappoints. We feel overall good value and lovely small resort.

I love it

great nature and great warm water perfect for snorkling fod is decent and rooms are good serviceos ok too. so many returner in this resort only thing i would like is more activity and more local music

Fun in the sun

This was my second stay at this resort. This stay we had a bungalow facing the ocean! It was beautiful. The pool bar bartenders are the most friendly, fun bartenders you could ask for. Food is decent for Cuba, eggs and buffet for breakfast , pizza and pasta available at lunchtime as well as buffet and grill. Buffet and grill at dinner time. Showers were hot, although not much pressure. Wifi is available in the lobby. Would definitely recommend this resort to others, really can’t be beat for th [... read more]e price of it.

Not so good.

Impossible to swim at beach. Only knee high water. Several swimmers had cuts on their feet due to stones and broken shells. Travellers should be advised beforehand that they MUST take water slippers with them. There was NO internet availability and this created a lot of frustration amongst the guests who wanted to keep in touch with their families at home and know what's going on in the world. The hotel staff and food were excellent and the grounds were very nice. Very difficult and expensive [... read more] to arrange travel into Santiago de Cuba. The HOLA travel reps at the hotel seemed to be not interested in collaborating and talking with the guests.

The people is what made it amazing!!!

We arrived at the hotel ready for a great week. Well it started off not so great. They did not have our reservation so we were moved to the adjoining resort. We were suppose to have adjoining rooms, we ended up being 5 bungalows apart. We were upset at first but We made the best of it with what was given to us. The pools were great the beach was nice. Some seaweed but there were areas we could swim. But what made our trip was the wonderful entertainment staff. These 6 men got us involved in ever [... read more]ything. Made sure we were happy the whole entire time. They started at 10am and were right there at the disco till 2am. Those men would be the only reason we would return to this resort. The food was the usual for Cuba. I didnt starve. Fruit, eggs, and pizza and pasta.

Worst Vacation Ever !!!!!

We have been to Cuba 12 times and fully understand the economic profile of the country. We are usually very patient and have never made a complaint about any of the resorts........until now. The Carisol los Corales on the Club Amigo side needs to be investigated and shut down. So many lies on their webside it's hard to decide where to begin. First of all the resort is not a 3 star... It barely makes a 2. It is not 1/2 an hour from the airport... It's over an hour (depending how much livestock is [... read more] on the road). The food at this resort is the same every day ! Some of the staff are nice...the rest act like they hate their jobs. No phones in the rooms. No smoke detector or wall lights in our room. My daughter was verbally assaulted on 2 accounts..My wife both verbally and physically assaulted. There is a prostitution ring run at the resort (not sure if the resort controls it but they stand by and watch it happen). My 14 year old daughter's verbal assault assault came in the form of a sexual proposition made by one of the resort staff. He tried to lure her back to his room/accommodation. We spoke to numerous other guests at this resort and had a variety of other complaints themselves. One couple had no water the entire week they were there. Nor would their room door stay shut even when they locked it. Most of the grounds and pathways are unlit and a number of people took falls on the uneven surfaces. In conclusion we cannot in good faith recommend this resort and are even considering contacting our lawyer to try and get a full refund at the very least.

Beautiful resort

Before visiting Carisol Los Corales, I had read probably over 200 reviews to prepare myself. A lot of the reviews had me extremely worried - from bad food, to tons of mosquitoes and even one guy complaining they didn't have pepper. I was honestly amazed by how wonderful everything was for the cheap price we paid. Myself and those I traveled with were honestly questioning how they even make money with how much we received for our money spent. The entertainment they had scheduled was absolutely fa [... read more]ntastic. There's such a wide range of food available that it's impossible to not find a lot of things you'll like - but the part that I think most people have trouble with is trying new things. I had read reviews and heard verbal reviews from family and friends stating that you do not go to Cuba for the food or the desserts, but I was amazed to find that I thoroughly enjoyed almost everything. Their ice cream is in my opinion better than most in Canada, and their beef stew was DELICIOUS - and that's coming from a girl who grew up on a beef cattle farm. They had a wide range of excursions available for the visitors, so you don't just sit at the resort the whole time - although I kind of wish I spent more time sitting at the resort because it was absolutely beautiful. There are pools with pool bars that you can swim up to on both sides of the resort. The ocean in between is fantastic. The staff were extremely friendly and helpful. It was rare to see any unhappy visitors (I only saw one lady who was grumpy, but I think she was just a naturally grumpy old lady). The only thing I honestly had a hard time with was all the animals - a lot of them are healthy and happy, but a lot of the dogs do have fleas and other clear issues. There was one dog who clearly had mange, and another extremely skinny cat who I believe had worms. I found out recently that there are a lot of people looking out for her though, and she received treatment, cleaning and healthy food etc. I would recommend bringing whatever you can to help the animals (healthy treats, medication of any sort) especially if you are an animal lover. I could go on and on but those are the basics. The resort is beautiful and I'd definitely visit again, I'd just be more prepared next time. :) P.S. There is pepper, it's just white pepper. I wasn't bit by bugs at all, even without wearing any sort of bug repellent at any point.

I will go back again and again. Totally loved it.

The hotel was immaculately clean and the staff were unbelievably respectful and kind. The rebuilding of this resort after all of the years of storms was impressive and said a great deal about the pride of the Cuban people. We were catered to with everything we could possibly ask for; good food, great cooks and waiters/waitresses. Great room, fantastic bar tenders and unbelievable entertainers and entertainment staff. I fell in love with Nora, Houlio, Jesus, George and so many others, too many t [... read more]o name them all. I do believe that I left part of my heart in Cuba.

Mixed feeling

The first room I got had bed bugs. It took 3 days before I figured out (I tough it was mosquito) and I was bite all over the place!. The 2nd room was perfect. I was disappointed by the beach, too short for the 2 hotels (los corales and Clarisol), and a lot of seaweed in the ocean, it was unpleasant to swim. The meals was not great but not terrible. Overall 2 out of 5.

We had a great holiday!

We love Cuba and the Cuban people. They are the most friendly and hospitable people. We went to the Santiago area and the weather was the best ever especially for January 29/30 degrees and sunny every day. They say this is normal for this time of year! Lovely beach although not really great for swimming. Snorkeling was the thing to do. Great for kids. A very relaxing holiday.

Great people, amazing Resort

Great staff. Very clean rooms. Nice beach area. Beautiful garden. Swimming pool nice and clean. Entertainment team works hard all day long. My favourite show... aqua show. Good food. I’ll be back soon.

Best what can you get for *** (3 stars)

This is 4 time that we visited this hotel. For 3 stars is the best that you can get. You can swim even when tides are high. Beach is combines sun and shade. Everything is close. Beach, eating area, very alive poll with music and activities. People are profesionall and nice. Only thing that is missing is one day tour by bus to Santiago de Cuba, and visti few landmarks for 6-8 hours.

Great time

This is my 4th time here. The entertainment was much better than when I went in March. No complaints for this hotel. Had a great time. As long as there’s sunshine, booze, and ice cubes how could you complain?????

Paradise Found

Resort never fails to impress with its exceptional warm staff that go above and beyond to welcome you..Well maintained grounds with a huge fabulous pool.The prime location is perfect for mountain hikes.oceanside biking or just strolling on the large expanse of beach offering great snorkeling.