Amazing resort

The people are amazing and friendly like family food is decent and amazing beaches will definitely return ?? is very thankful people and will do so many things to please you love ❤️ it so much kkkkkl

Amazing resort,beach and the people!

I had the most incredible experience at Iberostar Ensenachos. The moment I arrived, I was greeted with warm hospitality and breathtaking views. The resort is slightly old but well maintained with easy access to the crystal-clear waters. One of the best beaches I have ever been to in the Caribbeans. The rooms were spacious, beautifully decorated, and equipped with everything I needed for a relaxing stay. The staff, especially Rachel M and many others (can't remember names now), went above and be [... read more]yond to ensure my comfort, providing top-notch service with a smile. Amazing staff in the entire resort. Only tried the Buffet as we were with 2 kiddos and was great with lots of options to choose from. I can't wait to return to this place and Highly recommend to anyone looking for a peaceful beach getaway.

Not great

Food was awful compared to other hotels in this area.one area of the beach was still under construction. Not enough entertainment. Service, here compared with previous years was a lot worse. No phones this time in the rooms. Shower stall still leaks out onto the floor. No wash cloths. Outside walkway was not lit up on one night

Stunning Beaches

We had an amazing week at Ensenachos. The main lobby is very grand and a great place to spend time in the evening. Check in was easy and our room was ready. The 2 beaches are amazing! Staff very attentive and kind. Food and drinks were good. Resort was clean and the grounds are very beautiful.

Nice resort

The resort is well laid-out. Lobby bar was very good at supplying the drinks we wanted, no shortages. The buffet had a good choice, so we were always able to eat to our content. The a la carte Italian and Japanese restaurants were also very good. Although it was indicated wifi throughout the resort, I was never able to logon from our room #4222. We were able to logon only in the lobby. The room was nice except they didn't wet mop the room for the full week that we were there, resulting in dirty  [... read more]floors. Also had problems with the television and remotes which they had to replace. It would be good if they sprayed the principal walkways because of the prominence of bugs. By the time I got back home, I had approximately 15 bug bites on my legs that still itch even after 5 days back home. I would recommend bringing a can of bug repellent with you when you go. The pool that was near our room was very nice and had swim-up bar and a snack bar. It was also possible to go for a long walk on the beach.

Amazing Resort!

Magnificent, beautiful buildings, lobby, interior and exterior, friendly people, nice service, 24 hrs WiFi. Beach is the best, fine sand, friendly bar staff, very friendly staff at restaurant. Entertainment professional, young girls and boys are dancing great.

Amazing

Amazing people Amazing view An excellent experience Beyond what words can describe. The food is not that great. The special dinners were good. Fast service for the most part. I would go back again for sure!

Wonderful Resort!

This resort is top notch. From check in to check out they were all amazing! The rooms although older decor... were very clean and spacious. The staff were great, always friendly and polite. The food was good. I always found something to eat at the buffet. There are lots of fresh vegetables and fruits. The Japanese a la carte was our favourite! Shout out to the bar tender at the quiet pool. I never got his name but he was always ready to serve and help the guests. We would definitely return to th [... read more]is resort.

Beautiful beach!

The beaches were beautiful!! Ensenachos beach is a must! The room was clean but some amenities such as toilet paper were in short supply (I suggest you bring some). There were some food supply issues some days but we ate at the a la Cartes and the fresh cooked food at the buffet. I would go back to this resort!

Iberstar Selection Ensenachos

Loved the resort ❤️. The beach and snorkeling were amazing! The gardens are beautiful and everybody that works there are wonderful ❤️ The poor people in Cuba are going through real hard times but they are all amazingly nice. Thanks so much to all those hard working people.

Great resort

All the employees were great especially Henny, Julio, Elvis, Javier and Adonis.( sorry for spelling). The food was some of the best we have had in Cuba. Parts of the resort are in some need of repair or renovation but overall descent. Beaches are amazing, no seaweed just soft white sand. Been to many resorts in Cuba and this one is at the top of the list.

Beautiful resort

My self and my 2 daughters had an amazing time at Selection Ensenachos. Food was great for Cuba considering food shortages. I really had no complaints except for the setvice in the coffee bar and lobby! I tip but they were not in a rush for serving women. Men were served first apparently. But that wouldnt stop me from coming back i definitely will be returning !!!

We had a great time!

Gorgeous beaches, beautiful grounds, fantastic pools, clean and spacious room. Family friendly. If you stick with the Cuban food it is good; the western food could use some improvement. Friendly staff but not always responsive to requests, e.g. asked for pillows for all 4 of us but they never came. Overall, I would go back.

Iberostar Selection Ensenachos

We took our 3-year-old son for his first all-inclusive trip. The resort, staff and all-around experience was great and one we will not forget. However, our travel day home was a nightmare. Our Sunwing flight was delayed 3 hours forcing us to sit at the Cuban airport for 5+ hours before boarding. Once landed we were told to wait onboard the plane for another 40 minutes before allowing us to clear customs. Travelling home with a small child made for a stressful & unpleasant travel day home. We are [... read more] aware flight delays are out of the control of Trip Central but wanted to express some kind of frustration.

Great stay

We enjoyed our stay.The resort grounds are beautiful and well kept. The beaches were amazing. The staff works hard and are eager to please. The rooms are a bit dated, but clean. The food was ok a bit repetitive but we were never hungry.

Perfect resort on an unbeatable price point!

Great hotel, great resort. Would highly recommend. Beautiful beach! Good selection at the buffet. Of course don’t expect too much from Cuba due to their shortages, but the buffet showcased the showmanship of the workers there and their attention to detail! The best service we have ever received, arguably better than most places in Canada! The people working at the hotel were super nice and made it a truly special trip for us!

Amazing beaches

Hotel was ok and food wasn't bad (better than other hotels in the area). Coffee bar is amazing and beaches are beautiful! Pool water was super cold for some reason so didn't enjoy the pools as much as we wanted. Kids club was open on and off, and activities weren't consistent. Would still recommend for going to Cuba.

Nice resort with beautiful beach.

Thank you Liz Simunic for booking our flight and resort for us. The resort grounds and gardens were beautiful and the beach was great. When we had problems booking on line we contacted you and you made the process easy . You checked back with us by email to see if we had further questions about our trip and also provided park and fly information and coupon. We appreciated your excellent service. Regards Jerry and Dorothy.

Wonderful resort

We have been to Cuba many times, but this time we vacationed at Iberostar Selection Ensenachos in Cayo Santa Maria and from the first day we felt at home. Excellent management and honest, dedicated employees make our stay at this resort pleasant and stress-free. Clean rooms, great swimming pools, huge selection of food, rich greenery, beautiful beach, peace and relaxation. Thank you to everyone at Iberostar Selection Ensenachos for a wonderful 14 days of vacation.

Beautiful Resort

We arrived at the resort check in was smooth however our room wasn’t ready until four hours latter. However, it gives us time to become familiar with the resort and have lunch. We were one of the first stops after leaving the airport. First the good things about the resort there was sufficient amount of food in the buffets. They had roast pork, chicken, beef and salmon which was freshly cooked and it was warm. The pizzas were good and fresh. Plenty of bread and butter. The sweets were the best  [... read more]we every tasted at any of the resorts we been to before. The down side lot of stuff was reused and was often cold. The eggs where powdered eggs and the bacon was chopped up in cubes and placed under the heating lamps. The Mengano Beach snack bar was great grilled chicken, sausage’s, hotdogs, beef or chicken bulgers. They had soup and some salade items. I really enjoyed this place and the service was great. The Mengano Beach bar was great having a wide variety of drinks alcohol and non-alcohol. The Mengano Beach was the place where the activities occurred. The animation team could improve a little more if you are into these things. The lounger guy was on top of things finding you places on the beach in the shade. The Ensenacho Beach area is beautiful and you got to get there early it quickly fills up in the morning. Be prepared to stay the day it’s a bit of a walk to the main buffet. Also, the water appears to be a bit warmer. The bar has good service lots of alcohol but no power for the draft beer. They do take the beer down in water bottles. The snack bar is grilled just burgers and hotdogs. The la Carte restaurants were not bad they had hot food which was very good. The only choices we had was Cuban, Asian and Italian. The food was really good. The rooms were large with a walk-in closet. Large bathroom with both shower and tub. The beds were your normal Cuban mattresses. The resort grounds are beautiful and so nice to walk around. The resort is still in good shape but is showing her age a little. They appear to doing some work on the outside. The resort was at 30 per cent capacity when we arrived. The good thing about Cayo Santa Marie there wasn’t any Russians. The tour guide on the way in from the airport said Cayo Santa Maria area is usually 90 per cent Canadian Tourist. The staff work very hard and appear to a little older worker. The negatives the buffet items were cold, powdered eggs and no tonic water. But we couldn’t beat the price it like 2008 prices. Cuba is suffering and numerous times been told the they need the Canadians to return to their resorts. We were reminded how important we are to the Cuban tourism. The good thing we usual enjoy ourselves in Cuba. Just remember the price is half price of going to DR, Mexico or Jamicia. I would return to this resort again. Just a note some of the resorts in that area had run out of beer for a couple of days and had no eggs or butter. If you keep it in mind there are shortages and no fault of the workers you still will enjoy if you can't accept that go somewhere else.