Awesome Vacation

We had an awesome vacation at the Grand Palladium Resort, the food was excellent, staff great, service was very good. The room was good (needs updating & new pillows) but fit our needs perfectly. I would certainly return to this resort, great value.

Amazing resort

Very nice family friendly resort with a nice beaches and lot of restaurant varieties, staff are very helpful, rooms are spacious and well furniture Animation team is very good. Food presentation is more than good . we will go again .

Great Escape From the Real World.. Refreshing!!

- The suite was very spacious and clean. - Food was great, highly recommend the Tapenyaki a la carte!! - Spent most of our time floating around the pool near the swim-up bar. - Beautiful beach, great for snorkeling. - Resort staff were great and always friendly.

Beautiful, comfortable, clean !!!

Last week, we spent a week at the Grand Palladium Riviera Maya resort and have nothing but praise! The grounds are beautifully maintained, the rooms are very comfortable and cleaned and maintained superbly. The food is very good/excellent in all the buffet restaurants (although a bit more variety would be appreciated) and the a la carte restaurants offer a lovely experience especially if you are looking for a more private meal to celebrate any occasion. The staff particularly make this Resort a  [... read more]pleasure to stay at. They are attentive, friendly and in our case, truly went out of their way to assist us when our airline representative was never around to help us. I would definitely consider a return visit to this particular resort and it will be my first choice for any of their other locations.

Really awesome resort

I have been to this resort 5 different times and I still am amazed. There is lots of cool entertainment ( activities at the pools, and the shows at night) The bar tenders at the White Sands ( Joel and Pedro) are awesome. We had a lot of fun with them. Lots of variety of drinks and shots.

Beautiful resort!

We loved our stay! We were a party of nine - including 5 adults, two kids, and two babies. Great food, great service. Friendly staff. The hotel and grounds were clean and well maintained. No complaints!

Great March Break Experience

The Grand Palladium is huge and it takes a while to get used to getting around. The junior suite was well configured and suited our needs. Availability of movies would have been a plus. A great feature for our pre-teens was the soccer pitch / tennis courts / mini putt area; and the main pool at the Riviera was also very popular. For the period we were there the ocean was rough and the beach gathered sea plants, but we enjoyed the beach beds. Some of the restaurants were difficult to get into - t [... read more]here seemed to be a bias in favour of "travel club members". Generally, the quality of the food was very good. Overall, employees were courteous, friendly and helpful. We would definitely go back. This is a great region for a family vacation, and we felt we got excellent value for the experience at the Grand Palladium.

Very nice resort

Very large resort, if you like walking, it`s the place to go. Very very clean, the food excellent either at the buffet or a la carte, the lobby it`s the place too hang around after dinner, good music and confortable chairs. I prefer the pool over the beach (too much sea weed).

Awesome resort!

Beautiful and very clean resort. Lots of activities to do on site, delicious food at buffets and a la carte restauraunts... our favorite being the Bamboo. Huge refreshing pools with lots of chairs to choose from. Only downfall are the weeds on the beaches... but doesn't seem to bother others since they are packed with sunkissers.

Great times!

Great service throughout the entire trip. Food was great. Drinks were great. Rooms were spectacular and always clean. Great layout for the resort. It was at full capacity approx 8500 -9000 people on the resort and it felt like no one was there because of the way the resort was designed. This was our second time back to the resort and we enjoyed it as much as the first and will probably go back again. Honestly, we had nothing negative to say hence probably go back again.

Fantastic Time at the Palladium!

We stayed at the Riviera Oct 27 - Nov 3 as a group of 12/family reunion and I have to say it's one of the nicest resorts we've been to. Service was great, the grounds were very clean, tons of food choices. Favourite a la carts were the steakhouse (El Dorado) and the Italian (Portofino). Would definitely return here again. The only downside was the inconsistent transportation around the resort. My elderly parents spent a considerable time waiting for the little carts to come around (they're suppo [... read more]sed to show up about every 15 min but sometimes they waited over a half hour). Other than that, this resort is top notch.

You never get bored!

This hotel is huge, there is so much to do that you never get bored. Great resort for walkers, and if you don't walk that is ok too as there is always a train waiting to pick you up and bring you practically anywhere on the site. So much wildlife and sea creatures to see. Food is great, especially the fresh salad bar. I would return except for the fact that I like to explore different sites.

Amazing hotel

This is one of the best resorts I have ever visited it's beautiful it's clean the food is delicious the staff is good I am really impressed would come again anytime The pool with the swim up bar impressive

Amazing Resort!!!!! :)

This resort has something for everyone!!! My wife and I took our second trip to this resort last June for 1 week for our 10th Wedding Anniversary. The resort made my wife and I feel very special. When we came back form the pool, they had put a bottle of wine in the room and a note wishing us a Happy Anniversary. We enjoyed the beautiful beach and the very large swimming pools. The food is amazing and very well portioned with great flavour. The drinks were awesome!! Our room was very clean. There [... read more] were fresh towels each day! The people of Palladium are the friendliest, happy go lucky people. It was always a pleasure to stop and talk with the staff. The night shows were amazing! We felt very safe in Mexico, we took a cab to Play del Carmen for a shopping trip and had a wonderful time off the resort. I rate this resort at 5 stars.... Looking forward to our next visit!!!

Amazing vacation!!

We travelled as a family for a wedding. The resort ended up being much more than anything we had imagined! There was something for everyone!! The staff were fabulous! The rooms were comfortable, clean and beautiful! The food was wonderful. We actually enjoyed the buffets the most! We would definately return!!!!

Great resort

Super resort. Great food and beach was breath taking. Of all the spots we have been over years, (12) this resort is the best. Great selection of restaurants. We were a group of six and everyone truly enjoyed themselves.