Place to appreciate life!

14 days of peace, Amazing food, Fantastic atmosphere, Perfect service. Considering the world is upside down, this place let you forget about everything. Food and fruits so fresh daily. Location fenomenal! I would recommend a separate location for smoking. The beach is small, but you can walk in the small town. Our room was , ocean view. Fantastic. The place is still under reno. Let's not forget Covid caused financial damage everywhere. I really enjoyed!

A work in progress

The hotel has only been open since November so it needs time. Only some of the resort is open. The description suggest a newly remodelled resort but that isnt the case. Only two restaurants are open and one rather small pool for the number of guests. The staff is friendly but many dont speak English so be prepared to practise your Spanish. The location is spectacular. It sits on a cliff overrlooking the ocean on one side and the town of Samana on the other. If you go get an ocean view room. An [... read more]other issue is what I might call crowd control. Smokers are everywhere. They need to establish smoking areas and enforce them. The same goes for noise after midnight. The activites staff are entusiastic but everything around the pool activities is very loud. This is very much a resort for young people and there is no quiet area or pool to go to. In general I hope this resort makes it and in time they might get the resort completley finished and bring it up to a 4 or 5 star resort.

Loved our time at this resort!

The Bahia Principe Grand Cayacoa Very clean rooms , restaurants, pools and beaches! Grounds are well cared for and attractive. Staff is extremely friendly and goes out of their way to connect with guests and provide service. Small buffet area which we liked! Clean, attractive, fresh foods! Well prepared to accommodate personalized choices. Would definitely return!!

Very very good!

Everything was very good, delicious food, good service, good room, but a very small beach, I would go back there. The hotel was half full, so there were no problems with the beach,!!!!!!!!!!!!!!!!!!!

Comfortable & great service !

prompt attention - we has issues and it was taken care of right away with great attention for us. Ms Maria Green , manager at the reception desk ajd her crew - amazing and very friendly. Mr Basilio and Andres at the buffet - always pleasant and friendly with amazing smiles

Beautiful Resort! BUT...

Everything was fantastic, the views, the service, the rooms The only 2 negatives are: 1) we were there the 2 last weeks of september and what this resort do is they open to the Dominican people from Friday to Sunday! it cost them 200.00 US for the weekend. A lot of peoples and their family comes in! the pool is full!!! the Bar is full!!! the buffet restaurant is full and they eat everything in site! so if you are not there at the opening of the buffet there's no place to sit and hardly any  [... read more]food left!!! Luckily for the evening meals they are not allowed to go the the " A La Carte Restaurant" PHEW!!! 2) the beach of the hotel is very small you cannot take long walks and also just at the end it is open to the public so they come into our side, the vendors come in too (discretely) but are still there to bother the people. So that's not great because they are very insistant. we heard also that this resort will become a "non all inclusive" starting next year. So I think with point 1 & 2 and the non "all Inclusive" that there will be less people that will go there that's for sure! Next time that we go to Samana we will go to Grand EL Portillo because we like Samana but before I book I will inquire if in the fall the Dominicans are allowed to go to that resort too for the weekend!

Beautiful view

The resort was beautiful and the food was very good, except that they had pizza and spaghetti everyday on the buffet. As far as the maids and cleaning the rooms, that was awful. Our towels were not changed for 5 days, even though we kept telling them, then no water was left in our fridge, then our shower wasn’t working and the water was rising up to my knees every time I took a shower. It is sad that they don’t take care of their guest with respect.

Beautiful views

The hotel was very clean, beautiful and large. The layout was a bit confusing at first but original and this is what it makes the beauty of it. The staff was very attentive and professional, everybody with the smile. The villas situated on the beach level have nice views but you have to be ready to climb 70 stairs back and forth to get to the swimming pool, reception and buffet. So it is not for everybody. The resort is laid out vertically not horizontally. The views from different layers are a [... read more]mazing. the downside is you can not take a walk anywhere except it climbing or descending the multiple stairs. The food at the buffet was amazing: plenty of fish, vegetables, paella, all sorts of combinations of steamed or grilles vegetables. a lot of variety. the only disadvantage is we ate too much (haha). The beach is very small and not particularly nice. there are some stones in the water. plenty of shade though. The pool is amazing and large enough for a medium number of tourists. The entertainment staff did a good job. There are spanish classes with Shel Liana who is funny and teaches you well. The evening entertainment consisted of themes where guests participate which was a lot of fun. I particularly likes the couples contests where the guy has to do push ups with wife on top and say yo soy macho..that was hilarious ! there was also karaoke very good. averall a very pleasant stay.

Great Resort

The hotel was great with wonderful views. We had a room with city and bay view and it was one of the best views we have had in all our travels (being docked at St Marteen with a balcony looking at the city was close lol). People are all friendly and they do try to speak English as best they can. Food was great with lots to choose from. Beach was good and the ocean was nice and warm at this time of year. They keep it clean and lots of loungers to use with shade. We had an incident when we [... read more] were going to get a message at the Spa (fire next door) and we had to be cancelled. they gave us a 30 minute free massage 2 days later to make it up to us, which we can't really complain about as the incident was not their fault. We would go back to this resort if the price is right for sure.

Not for Couples that want to Relax (Standards have gone Down)

We love the Bahia Principe Chains and don't mind paying a little more for the BP standard that they have shown. The staff was very friendly but the lack of staff was evident in every aspect. The food was sub-standard and very salty and for the first time we thought the food was better in Cuba. We go there to relax and would have preferred going to the BP Luxury Samana but it was closed. We made our way to the relaxing quiet pool where the rules were not enforced and kids were yelling and a g [... read more]roup of people brought a big sound system. We just got up and left. The night time shows were different singers signing the same playlist. No Shows. If you're a group and do not care about the food or service it's a great resort. But if your a couple going to relax, maybe find something else. However, the price was not worth the service you get.

Good Resort

Overall just good, not great. Buffet was good, not great. A decent beach area but smaller in size. Lots of locals on the beach(they are public). Nightly enertainment was not good some nights(average to poor overall) they play bingo at 9pm in the enertainment area. Who wants to play bingo over watching a show and music at 9pm. Workers are great Jose at the beach bar was great and Maxwell was in a supervisor role but was awsome he was always making drinks at the pool bar or the beach bar. H [... read more]ad a ocean view room and the view was Amazing!! Exactly what you get for a 4 star resort. Cant ask for much more. Great trip.

Amazing

Very good service ,food was good.I would go there again.we had a great time there enjoy every single day. Good experience, wish we knew Spanish so we can communicate more with people there.we were there to celebrate our 25th anniversary Loved it thank you

Amazing Resort!

Pros: The food was awesome, their Views were like heaven, Very kind staff, Buffet food was better than a la carte restaurants. The entertainment group was good. Cons: Small resort, just one pool, and one jacuzzi pool

Amazing resort

My son and I had a wonderful week in this resort. Foods were great, drinks were awesome and it was pretty clean. but I believe that the advantage of resort was their staff. They were so friendly and welcoming, specially their entertainment team. I always remember Antony, kati, dani, Michael, Shel liana.

Beautiful Resort

Had a great week! Beautiful rooms and very clean. Very relaxing!! All staff at the restaurants were very attentive. Entertainment staff so friendly and very nice and welcoming. All staff very helpful. A lot of stairs but they would shuttle you back and forth if you needed it.

Resort review

The grounds of the hotel and surrounding area were beautiful as was the view from from our balcony. The staff was exceptional, especially the “entertainment.” Nightly shows were great. The food was ok but not great. The only al a carte restaurant that I would return to was the French one. All public spaces were really nice. Rooms are in dire need of a reno starting with bathrooms.

Beautiful Resort

This was our first time in the Dominican and couldnt have picked a better resort. It was beautiful, amazing staff was always helpful and friendly. Food was actually very good, no complaints about the buffets or a-la-carte restaurants. Beach was very clean and beautiful as well. A lot of stairs to get from our room to the lobby/pools, etc. But the shuttle was very helpful in getting us around too.

Amazing resort

This is the second time we have been here. We really enjoyed ourselves. The staff was so friendly especially the entertainment staff. We will definately go back. We felt very safe at the resort. The good was very good. They accomadated the area of where I needed my room to be since I dont do elevators. The manager was very helpful and accommodating.

Love this place

This is a fantastic, low-profile gem of a resort. Would definitely consider going back here again because of the value. If you are looking for a relaxing, no-frills place to vacation with great amenities and friendly reliable service. I highly recommend!

Great resort

Nice clean hotel on a beautiful property. The views from the hotel are amazing. The staff are friendly and accommodating. Wide variety of food at the buffet and the restaurants are very good. Highly recommend the French restaurant.