Tropic jungle paradise on an island!

Beautiful resort, Very well appointed rooms, either in the main 5 floors hotel or villas The villas are better option , bigger rooms, most of them with ocean view The resort itself is an amazing tropical jungle like setting 2 large pools are well surrounded by lots of beds There are 3 beaches 1 is very wild and windy, great for jumping waves 1 is shallow and calm , great for kids And one is an amazing beach- Bacardi beach, large , with plenty of shades and beds The food excellent qua [... read more]lity and well cooked and served The liquor is plentiful, but they stop serving at 11 pm...and guests have to pay extra for top shelf liquor. Everything about this resort is top notch, but the evening entertainment ment is very poor and the nightife non existent The local disco is dead....no one there..

Experience of a lifetime!

My wife and I stayed from June 17-24th in Villa 1, room 1104. It was an amazing trip from start to finish thanks to all the amazing staff! Pedrito and Wander were absolutely amazing throughout our stay and we can't thank them enough for their kindness and friendship. We had a great time talking with Rafael Gomez and Josue from management everyday, they seemed to connect with everyone and loved talking baseball and the Toronto Blue Jays with me, my Vladdy jr shirt might have helped with brea [... read more]king the ice. Manuel our security guard at the public beach access was always smiling and happy to see you. The beach and pool servers Angel, Eduardo, and Erickson were all excellent and funny guys to talk with while making sure you were always being attended to. The lifeguard Yoemarvin was very impressive and extremely helpful and kind with all the guests at the beach pool, and was especially focused watching the children. Our room service staff Jennifer, Alexandra, and Santa were amazing and always cleaning and bringing fresh towels. The butler Jose was always available if needed and didn't impose. The lobby bartender Walky made some of the best drinks I've ever had, and servers Manuary and Gabriel were very fun, courteous guys that had great personalities. We loved the location of Villa 1 since it was centrally located and allowed us to enjoy every inch of the island including Barcardi beach for amazing snorkeling, the beach pool, and the resort's 2 private beaches. We enjoyed that Barcardi beach's bar was only open to hotel guests after 11pm and although not many people were able to stay up after so much fun and sun, we got to know how amazing Wander and Pedrito are and they made sure that we couldn't wait to go back every night we were there! Our room was amazing. We preferred the privacy that the balcony had to offer from Villa 1. The air conditioning was working great and there were 2 separate controls, one in the bathroom and one in the bedroom. We had as much hot water as needed! The food was always good at the buffet and the restaurants. There was always a wide selection to choose from even for the pickiest of eaters. Jose working the grill was willing to make anything for you just the way you wanted it done. Excellent service from all servers and a special smile for Omal who explained he wasnt following us we were following him around the island from restaurant to restaurant. The trip was a memory of a lifetime. Romantic, relaxing and fun! We can't wait to return to spend time with some of the nicest people we have met in our travels. Cheers to all the staff at the resort as there were many I know I forgot to mention. I look forward to seeing all our new friends again in June next year. Thanks to all from Cayo Laventado!

Absolutely The Best!

Amazing, amazing and amazing. The staff are brilliant they make you feel very comfortable, always pleasant and helpful. The gardens are very well maintained. The rooms are so clean. Food so much selection and great. We will be back!

Good Time

First of all, let me say that the staff are truly what make this resort. My partner was pregnant and they really did all they could for us. It was hot. Very hot. No AC in the restaurants. The AC struggled in our first room and we ended up moving rooms which had better AC. But the first night was a struggle. Resort grounds are spectacular. Spent a lot of time at the quiet pool trying to stay cool. Our butler Anasacio was so attentive. He was great. Shout out to Gregory too for getting  [... read more]us moved into a better air conditioned room. Finally to Lizairi...thanks for taking such great care of us and making sure we got to try all the restaurants.

Super Location, Great Hotel and Staff

We had the pleasure of staying at this great hotel for the past week and it was really great and lived up to our expectations! One of the most relaxing hotel and location ever. We are frequent travelers to this great region of Samana and it was our first stay at this really beautiful island hotel. The hotel, beach and most of the staff are really great...just take a look at the pictures... Our butler Jose really made our stay super enjoyable and a really great person who was always one though [... read more]t ahead of us and it was like he knew in advance what we wanted during our stay... really special person and a real valuable asset and person to this hotel! Thank you very much Jose for making our stay so enjoyable. Another person that really stood out was Eduardo the main bartender at the beach bar. Really nice guy, very professional and he really knew how to make great drinks and take care of his customers. Thank you Eduardo! And let's not forget his great team of Erickson, Martin and Angel! Really great team and I hope the hotel recognizes their potential for their organization. Best drinks and service hands down! Now let's get to the only issue we had at this truly unique and beautiful hotel during our stay which was very surprising and even frustrating on some days...some of the staff at the main buffet (evening), terrace (evening shows) and beach restaurant (lunch) was very unprofessional in their service (Important to note it’s a small but very visible minority and not the majority of the great and hard working employees). No eye contact, hiding at the terrace during shows and not serving drinks or taking orders...honestly sometimes I had to give up on drinks! We are frequent travellers and have never heard so many times after placing an order that “we forgot" when asking where are our drinks. And the worst part is that we tip but it seems some staff was just happy goofing around or hiding rather than being active and making tips! We won't name names since it's not our job to ruin people's livelihoods but management should really get on top of this issue and even demote some of these people from direct interaction with guests or re-train them properly...other reviewers refer to this issue as a language issue but it's not....it's a training and people skills issue... This being said we will be back and we hope that management will fix this issue.

Beautiful and relaxing!!

This resort is breathtaking from the moment you approach on the ferry. It’s grounds are lush, green and very well kept. The views from the villas are picturesque with the soothing sounds of the ocean, and cooing doves. The rooms are very spacious and clean. Our butler was always available for attend our needs. The beaches are clean, with a nice steady breeze, and waters are clear. The public beach offers the perfect venue to watch the sunset. The main pool was clean with great service, and th [... read more]e quiet pool offered a relaxing vibe. Food was very good in the buffets with a nice selection. Private romantic dinner on the beach is a MUST! 5* quality food and dessert. Overall fantastic experience. This place is ideal for rest and relaxation .

Best vacation to date!!!

We stayed at the Luxury Grand Bahia Samana - the resort was beautiful! The staff were amazing!!! We would order room service everyone morning, two pots of coffee, Jose M would bring our coffee to us, always with a smile. One morning he showed up with our coffee before we had even made the call. Jose the pool bartender was very fun and always accommodating!!! Roberto, the lobby bartender was friendly and always made sure we were taken care of. The entertainment staff, Darling, Black Barbie, [... read more] Seviel, Abigail, and others were fantastic!!! Darling greeted us at the pool everyday with a smile and his fun friendly attitude!!! Black Barbie was fun and always got us up dancing. Saviel was the most fun for me as we played numerous games of backgammon and he had us all laughing - he was great at losing LOL! We were not expecting any shows at the resort and we were pleasantly surprised that there were shows there, the Michael Jackson show was quite impressive and probably our favourite! We also took the shuttle over to Cayo Levantado to see the resort there and spend the day at Bacardi Beach. What a spectacular island and definitely somewhere we want to go to one day. All in all, we would give this resort a 20 out of 10!!! We'd go back in a heartbeat!!

Beautiful Resort

If you are looking for a quite relaxing beautiful setting on a private rainforest Island then this is the place to go. Grounds well kept, rooms very spacious especially the Deluxe suites, A la carte restaurants nice and the food and service staff excellent. Even though this is now a family resort there is not a lot for the kids. More geared to adults wanting to relax. Overall we felt it was great value for the cost and we were able to overlook the fact that the A/C was not working the week w [... read more]e were there.

Best All Inclusive

Amazing resort!! This is my 5th time to this resort and it just keeps getting better. The rooms (all of them) are beautiful. The food at the buffet is always the best. Anything you could want and cooked fresh on the grill. The staff are efficient, friendly and helpful. The beaches, the pools and the beautiful grounds are the best you could ask for. 5 Star ratings for sure at Cayo Levantado!!

Great Island Resort!

All inclusive resort. Well maintained. Never felt crowded, even at the pools or the beach. No line ups for anything. Food at all restaurants and at the buffet was great. Staff were all very accommodating and friendly. Room was a Junior Suite and was very comfortable. Butler service was also well presented and professional. This was included. English is sometimes a struggle - however the staff do their best to communicate. We were very pleased with our experience.

Great Relaxing Enviroment

My wife and I stayed at this resort over the holidays and very much enjoyed our experience. The location takes a bit of time to travel to once you arrive, but is worth it for the exclusive location. You are on a private island that requires a short boat trip, but creates the exclusive and luxury experience. The rooms are very clean and comfortable. Our room in particular had an ocean view which was spectacular given the oversized balcony with great patio furniture. The only downside to our r [... read more]oom was that there were ants in and around the toilet area. This got pretty bad the one day and when we called down to have the resort assist, there was some confusion given the language barrier. Regardless, a couple hours later the resort staff came into assist. The food and dinning experience at this resort was very good. The different restaurants provided excellent experiences. In addition, the breakfast and lunch buffets were delightful as well. The hotel/island grounds were beautiful and well kept. Could not have asked for a better private beach or cleaner pools. The only downside to this resort is the english language barrier. Some of the key staff who you would expect to have "good" proficiency with the language were very poor. THis being the front desk and guest services representatives. The only other advisory would be to check and plan your excursions carefully, if they end mid morning you are stuck waiting for the boat until noon as only a few go to and from the mainland. I was personally stuck after one from 9:30 am until 11:45 am as they would not send a boat over for 5 of us after the excursion. THis wasted half a day. Overall I would highly recommend this resort to anyone looking for a true relaxing get away.

Wonderful island resort

The grounds are a lush tropical paradise. The main building is a masterpiece and tastefully decorated with white on butter yellow...beautiful fragrant flowers everywhere!! The service was impeccable. We did not take advantage of all the amenities like room service or fragrance in your rooms, or special pillows...as we were in our rooms just to sleep. We spent most of our days on the spectacular beach just relaxing. I would highly recommend it for beauty and service and food, but I was [... read more] very disappointed that there was no beach volleyball. Most resorts have it and I just assumed they did as well. So, I sat an inordinate number of hours in a semi comatose (from all the food and drink) daze. A big congratulatory shout out to Eduardo and at the beach bar. He always had a smile for you no matter how busy it got!! The butlers Anthony and Yuri were also very polite and at your service for whatever you needed. The three hour bus ride from the Puerto Plata airport became a 5 hour bus ride due to traffic and delays, so that is something I would never want to do again. It's best to fly in directly to Samana.

Expectations exceeded!

Looking through the pictures online and reading reviews we had built the expectations of a good resort with decent food and staff. Our expectations were blown out of the water! From the boat ride to the island to the trip home we were pampered. The staff is amazingly friendly and always trying their best to improve your stay. The facilities are clean and modern. The beach is spacious and inviting. We highly recommend this resort to anyone looking for a relaxing yet entertaining vacation! We will [... read more] be going back next year for sure.

Amazing Resort

I couldn't have asked for more! The hotel was beautiful and the staff were great too, especially, Emmanuela in charge for villa 26. Thank you for such a memorable time. I highly recommend this resort to anyone who wants to have a relaxing vacation.

Amazing Resort-for Adults

We were here October 20-272018. The resort is amazing. Very romantic and a place to relax and recharge. Anthony (Butler) and Fernando (Restaurant manager) provided standout service. We were in the main building and I would recommend being in the main building. Everything is within a 15 minute walk. One thing I did not like is the fact that they have opened the resort to families. Having children run back and forth from the parents table to a games room at the end of the dining roo [... read more]m was annoying. Not to mention when they started running around with the serving tongs. At the pool, (not the beach pool), when the buffet was moved the kids went for a swim. The lifeguard had to keep after them for not following safety rules. They splashed us while we were relaxing in the pool. If you open a resort to families, there should be a designated adult pool. As for the beach, definitely recommend water shoes. Little rocky when getting in. Other than that, I would return to this resort. This is the second Bahia resort I’ve been to and I really enjoy this line.

Amazing resort

Great island. Great beach area. Friendly and helpful staff. Resort is very clean. Well maintained. Food was great. Lots of variety and fresh. Good music. Service was great. They went out of their way to make you feel welcomed.

Wonderful resort

Grounds were amazing and well maintained. Food was excellent. Room was large and very clean. Amazing ocean view. Stayed in villa 3. Staff was pleasant and helpful. Most of the could communicate in English or would get someone if they could not.

Romantic getaway!

We just spent one week in Samana -Cayo Levantado, which is beautiful island resort situated in a very romantic setting, so it is perfect for honeymoons, anniversaries etc. Views are absolutely gorgeous.Greenery is beautiful, food is excellent, staff is amazing. They treated us like a royalty. Because island is hilly, they have elevator that takes you down to the beach level. It has two private beaches, one of them being quite windy, so nobody was swimming there. The other beach was calm and w [... read more]e enjoyed swimming in a clear water with no sea weed, which was not the case in Punta Cana. They have lot of natural trees and also palapas on the beach. Pools are beautiful as well, just we are beach people so we stayed at the beach. Island has public beach as well that is just steps away. You need to sign out when you are leaving hotel and they also give you towels, but drinks and chairs at the public beach - you need to pay for. That beach is quite big and locals have access only during the day. We were there off season so hotel was not full and there were no lineups anywhere, no need to get up early and reserve chair at the beach. What we did not like is that it was difficult to get reservations for a la carte restaurants since they did not keep them all open,so we ended up eating at the buffet most of the days. Entert. was OK, very low key, they would have a singer, each evening different one and "animacion" people would come up and ask to dance with us.They apparently had disco on the public beach after enter. in main hotel was finished, but we never went. I would recommend this resort if you want to rest, but if you want "party - party", this is not the place. We were also missing our beach walk, that we had in Punta Cana, where you have hotels, one after the other, and you walk for an hour, here we did not have that.

Incredible time at the Luxury Bahia Principe Cayo Levantado

We were there at the end of June... off season for us Canadians, but lots of international guests, which was lovely to come across and meet. This was truly a luxury resort. The smiles by all the staff were genuine. They seemed to anticipate our needs even before we did. For example, we were out for the day on an excursion to the El Limon Waterfall and we ran into our butler when we got off the ferry on the mainland and told her what we were up to. When we returned from our excursion, there  [... read more]was a Jacuzzi tub filled with bubbles and rose petals awaiting our horseback riding bodies... we did not request this, but were so grateful to have it there to receive us. The grounds are immaculate, and there is an abundance of nature to see everywhere. Whatever your need, someone was there to meet or fulfill it. And it was always their "pleasure" to do so. The nightly entertainment was not incredible (but I will say they tried their best-- and these folks were the same activity people all day on the beach that put on the performances, talk about stamina!!!), but we weren't there for that, and would stroll to the beach for a night-time sound therapy session with the waves. Be sure to ask for Martin's Special drink if he is at the Beach Bar! So delicious and made everyone smile. I would go back, the beach was lovely, the grounds big enough to walk substantially throughout if you chose to not take the trolleys, the gym was lovely, the food incredible everywhere we went... although we do recommend you order from the wine list if you are at the a la cartes. Happy to have went and would love to go back again for sure. NB

Overrated

Under the expectation compared with other cheaper Luxury Bahia Principe! I did not expect the Superior room to be in an attic! We finally paid to upgrade the room but lost half a day of beach. Lack of food diversity compared to other Luxury Bahia Principe (beach buffet did not offer steak at lunch).