Dreamy vacation!

I seriously applaud Dreams for this one, the hotel was a take over built either 63 or 65, can't remember for sure. Anyway that was only 5 years ago this summer. The footprint of this resort is small, but my word services offered do not suffer. There was only 2 things needed fixing, that's pretty good in my eyes. Food, there was stuff I wouldn't eat but there was also food that I loved. The staff, most are exemplary employees and you feel they really care that you enjoy, like family or good frien [... read more]ds. Best wading and playing beach in Mexico. Please don't focus on the age spots on this gem focus on the best service staff in all of Mexico!! Love to the man, the myth,the legend, Armando Vega, we looked forward to the highlight of our day a nightcap and chat with Armando truly caring gentleman, the lady with the most beautiful smile, Mary Cruz and Christoper in the Preferred Club Lounge always friendly and helpful. Maria at the front desk in the lobby your smile, the way you look after multiple people at one time but each guest feels valued and looked after, thank you. Lastly I want to thank Lazaro at preferred beach for looking after us, no matter where we were. And two exemplary bell men, Gerardo and Raul truly sweet young men and super hard workers, not Armando Vega famous but on the way. You should definitely visit!! You know the Dreams Vacation can start and finish with alot of help from stellar employees like Social Media Professionals like Adrian I am pretty sure that my perfect vacation started with Adrian helping my brother Rob and his wife Elizabeth have a memorable 25th Anniversary stay. I am positive their stay was enhanced by Adrian's helping hand. As was my Momma and my stay was perfect with his help.. we got our bath tub, 2 beds and the most amazing oceanview ever!! The man is a magician with the perfect location of our room, my directionally challenged Momma didn't get lost once. Thank you very much Adrian, for all you do. So many to mention! The other 3, no 5, no!! I could ramble forever, what a team! Thank you all who worked from March 28 to April 4, you rock! Much love ❤ And thanks so much Lorna Sale at Tripcentral for taking over the worries.

Great Vacation !!

This was our second time at Dreams Sands Cancun. We absolutly love it there ! The food is great, the water is so calm and amazing to swin in and the service is excellent. During my stay in Cancun, I got dehydrated and had to go to the hospital. The staff was amazing and very helpful during this nightmare. They made me feel comfortable and secure.

Fantastic resort

Everything about this place was top notch... great sandy beach... nice pools...very friendly and helpful staff.... nice rooms... great food.... marvelous nightly entertainment... an all around great time.....

Memorable vacation

Hotel is old but clean...it makes up with the excellent service, beautiful beach area, delicious amazing restaurants Staff is so friendly and attentive ....they made our stay a memorable one........

Amazing service

Everything's perfectttt--food, drinks, room, service and place. The only thing I would suggest is to have a later closing time on the swimming pools and they should something at night outdoors for the adults-- open swimminh pool/bars, music outdoor.

Outstanding facility

Dreams Sands has the best beach in all of Cancun...We have stayed at many different resorts all throughout Cancun & Mayan Riviera and nothing compares...And of course the service, food, facility is what we come to expect at AM Resorts,,,,excellent!!!!!!!!

Powdery Sandy Beach

What we liked- 1. the beach was beautiful with powdery sand, calm and inviting, the best beach in the whole area. 2. The hotel accommodations in the preferred section was clean, well maintained, had comfortable beds and lots of hangers and big enough lock box for your laptops. 3. A la cart restaurants - Wave and Sands was my favourite with tasty pop corn shrimps, claim chowder and surf and turf but small portions. Bordeaux was another great restaurant, loved the fish and the beef tenderlo [... read more]in dishes. 4. Great staff that goes out of there way to please you 5. Free Water bottles in the room and bars Didn’t like - 1. Buffet was low quality and not much variety. Overall the food was below par. The Mexican food was below my expectations. 2. You have to ask for higher brand of alcohol otherwise you get the lower grade (ie tequila). The Strawberry daiquiri drink was terrible made from some red syrup 3. Cocktails and drinks served in plastic cups Overall i would rate it 3.5 out of 5.

Amazing Stay!

We traveled in a group of 4 and had an incredible time. All the amenities were as advertised and our stay was unforgettable. The staff was friendly and attentive. The beach is beautiful and CLEAN. Food was not only good but varied which meant all 7 days of our stay were different. The hotel has adventure planners on site which helped us a lot for our excursions. We would definitely recommend this hotel to all our friends.

Would highly recommend

Very enjoyable vacation. Clean rooms/hotel, friendly staff/most accommodating, great beach. Food was amazing as were there house wines. Will definitely be back. :) Gym was small, but had updated equipment.

Fabulous resort

my wife and i are active 60 year olds,we have travelled quite a bit, we have never enjoyed a resort as much as DREAM SANDS CANCUN, great staff ,everyone acknowledges you, most speak english and so much staff, food was terrific, comfortable beds, rooms extremely nice, cleaned daily, great ocean views,never had to wait once for dinners, good wines even the house wine was enjoyable, nice beach,in a bit of a bay, well protected from elements, will be returning with family for sure . The entertainmen [... read more]t at this resort was fabulous, best ever. The only negative for us was the extremely small gym. Thanks to the staff at Dreams, world class to us.

Awesome Resort!

This hotel was amazing! The food was awesome, the beach was beautiful, the rooms were very clean and the staff were so nice and friendly. I also visited the spa which was incredible. I was so sad to leave!

Excellent 2 week Vacation

Hotel dated but very clean. Staff were extremely friendly and provided excellent customer service. Food was fantastic at buffet and the a l'Carte restaurants. Beach was gorgeous and right there soon as you walked out of the hotel. Swam in the ocean everyday. Enjoyed yoga daily and water aerobics. Thank you sashia at trip central for your help booking this fabulous resort.

Great spot for a vacation

the staff and service were great at the dreams sands resort and the food was terrific but we didn't get the room we requested the first night and had to spend a good part of the next day getting that fixed and the room we were moved to was quite dated and this seemed to be so with most of the rooms ,maid service was slow and most times something was forgotten and we had to call to have it made right,all in all it is a pretty good hotel not a four and a half star like advertised but the location  [... read more]is good and the beach and swimming were fantastic ,we would go back if the price was right as we have stayed at more modern places for around the same amount of money.

What's to complain about?

This was a great resort! Compact yet has everything you need- clean and updated rooms and facilities, extremely hardworking and friendly staff, delicious food and drinks with lots of variety, beautiful beach with clear, warm, and calm water. Had a great time and would recommend to others!

Beautiful resort

Great resort! Incredible staff, good food, very clean, really good entertainment, and great beach! Everything was wonderful! The only downside was the shower in our room - needs an upgrade. Well worth the money. Would definitely recommend this resort.

Disappointing. Was expecting much more from Dreams

Overall OK. But you might want to consider the following: AC unit was not working properly, and very noisy. Room finishing was very poor (light bulb missing in one of the lamps next to night stand, bathroom calking peeling off). An event was thrown with very loud music, until midnight, so if you have young kids, you might want to think twice before booking. As for the food, quality was great. However I felt they were poor on their “seafood” menu.

Great Resort!!!!!

I have stayed at a Dreams Resort previously Punta Cana and this resort surpassed my expectations! Beautiful resort, great restaurants and wonderful staff. The beach is beautiful, great place to kayak and be in the water.

Incredible experience

From the moment we walked into the lobby to the morning we left to return home the experience at this resort was top notch. The service was impecible, the staff friendly and very helpful. The food was absolutely delicious with lots of variety. Any other time I would be sick of the buffet by the third day but they had endless options. I ate at the Italian and the Asian restaurants and the food was amazing. We had a room on the 6th floor with an ocean view and balcony. Highly recommend having a ba [... read more]lcony the views were to die for. The evening entertainment was great and the drinks were delicious. Lobby bar makes the best mojitos. The ocean was warm and shallow. The beach its self was decent. We never had too much of an issue getting a chair. I will definitely be back to Cancun and highly recommend this resort!

Good food and service but issues as well

The staff were great and provided excellent service. The quality of the food was very good, especially at the a la carte restaurants. The hotel is an old property that has been upgraded. The beds were excellent. We prefer firm beds and slept well the entire week. The bathroom was too small and had issues, sink and tub leaked. Our air conditioning unit leaked down the wall and onto the floor and ruined the plaster on the wall. We had to call to get the AC fixed twice during our week stay. They d [... read more]id fix it fairly quickly and repaired the wall damage. The beach is eroded and very small. If you walk to the left of the resort you can walk on a nice long Beach. The beach in front of the hotel smelled like sewage and rotten seaweed. This is a solid 4 star property that is trying. For the price, it is a decent place for a vacation. However, we would not return.

Absolutely the best!

My sister and I had a FANTASTIC week at Dreams Sands. The resort was amazing from the moment we walked through the door. The resort property is beautiful and very well taken care of and the staff were superb. The catamaran trip with Jonathan was a highlight as was the kayak tour. The food was amazing too -Porto Fino was a highlight -thanks Josée! The entertainment was great too with the very talented fire works dancers and the Cancun tenors being a particular highlight. We would definitely reco [... read more]mmend Dreams Sands!