2 star at most

We were on 3rd floor, no elevators, in a superior room. No phones in room, so couldn't call down to front desk for assistance. Bathroom door knob fell off in my hand the first night. Left it off for the remainder of the visit. Patio doors did not lock AT ALL (broken). Lighting was very dim in the entire room.

Not unbearable but not great

Not much to do, not much choice for food but beaches and ocean r amazing and once we upgraded to a suite room was much better than the first room which was right by the road and noisy. Always found something to eat but not much at all for snacks. Hotel is getting pretty run down, staff r friendly but don't do anything to make u feel special. Get what u pay for but at the same time have stayed at way nicer places for same or less. Still had a great time and made a ton of friends!

2 star resort

you get what you pay for...rooms were subpar...salt water showers...very rustic in need of some needed upgrades. Staff was nice and food was average but staff at reception was not always available. Will not be back.

Well located resort

We visited the resort at the end of January. The beach was the big draw for us and the proximity of it was great. We had a suite and the area was quiet, nice pool and the suite roomy an comfortable although we had to move the second day and there was no problem doing so. Jose and Santana at the front desk are very helpful and dedicated. This is a small resort with no lineups, clean with adequate food. The only poor comment is for the coffee. Machine dispensed with coffee syrup. A french bakery  [... read more]just outside the grounds was satisfying although we got used to the coffee and they had very good herb teas by the pools and at the buffet. This is a holiday and we have to appreciate the fact that this is a piece of paradise we want to remember fondly. We also had the best maid service with Carmen, room 22. The suites are well worth it.

Basic resort - friendly staff

This property is clean with a friendly staff but that is the best I can say for it. No proper bar, pools were murky, food was basic. There was a strong smell of sewer and the resort was filled with very rude guests from a very unfriendly nation.

Great price, Great location, Great resort!

Wonderful resort! The staff was amazingly friendly and helpful. the Resort itself was beautifully decorated, spacious and clean. The rooms (I stayed twice in 2 different rooms) were small but cozy, colourful, clean and had balconies. Housekeeping was attentive but limited, I recommend requesting extra toiletries at check-in to save a trip later. The location was great, right beside the resort's beach bar/snack bar and of course the beach! The resort's restaurant was simple buffet, definitely not [... read more]hing extravagant but sufficient for the price and the evening beach BBQ's are incredible! We had a great time and went twice within two months we enjoyed Whala so much!