Beautiful grounds

This resort was not a 4 star by Sheraton standards. It needs renovations in rooms and buffet area. There needs to be regular maintenance done. Always something broken or not working. Service is ok but very very slow but we are on vacation. Food was good. Beach and pool areas were awesome! Which is most important for us..some lack of service at beach for drinks. There should be more workers that are bilingual. We would rate it a 3 star...we still enjoyed our holiday!

Won't return

Doesn't matter what upgrades you pay extra money for you get what ever room they give you. We upgraded to pool view with king size bed. Our room had two double beds, no safe in room, and over looked the back of the resort Front desk clerk stated there was no other room available for two days Poor service not enough staff working at the resort. Local people at the resort were treated better than tourists from other areas. Food was very good with great variety The resort seemed very uno [... read more]rganized with lack of staff.

Resort needs improvement

The good: beach is beautiful and you can walk forever beach has lifeguard. The grounds are beautiful. Hotel is 15 minutes from airport. A la carte restaurants are excellent The bad: I am not usually critical or overly picky Rooms clean but need updating. Not enough palapas and shade at beach. Pools look dirty...kids allowed at every pool...jumping off stools at pool bar. Service at buffet restaurant poor...not enough servers. Not enough tables at buffet restaurant. Food is good but not muc [... read more]h selection at buffet. Bad septic odour around lobby area.poor night entertainment. Requested king size bed...got 2 double beds...not many kings avail or queen size. Would never return and would never suggest to anyone

Great time in Panama

The hotel and grounds were well kept and staff friendly. Amazing beach a couple minute walk from room. Food at buffet and a la carte restaurants-delicious. Micheal, server at buffet restaurant made our meals more enjoyable.Lifeguards at pool and beach. And a AED.

Nice Getaway... Keep Your Expectations Low

The resort was nice and had everything listed in the description supplied by the hotel, but definitely not more. Be sure to bring your own towel, as they run out, and if you can bring a travel beach chair they were under equipped both at the pool and beach. Definitely book some excursions as the hotel is tiny and you'll likely get cabin fever. The only really problem was with checkout - If you can book a flight that leaves in the morning this would be best. The hotel refused to accommodate late  [... read more]checkout (12pm firm) which left us losing an entire day. We had to wait in the lobby for 6 hours after the hotel wouldn't even give us a courtesy room to shower if we wanted to go to the beach.

The Standard Sheraton Experience

We thought it was a good resort for the price paid. There wasn't anything to complain about. The pools and beach were great. The rooms were clean, the service was friendly and helpful but not over the top. We enjoyed the a la carte restaurants. The buffet was good but too busy at times. There was a nice variety of activities and the recreation staff made them fun (especially volleyball). The tennis courts are in great condition. It would have been nice if the non motorized water sports (ie kayak [... read more]s) were included. Overall we had an amazing time and I would recommend the Sheraton resort to others.

Amazing hotel

Public areas very nice. Excellent location. Friendly people . Some drinks too sweet . Spanish coffee first world class. Beautiful sunrise. Weather , beaches, black send everything makes unforgettable vacations.

Good resort

Grounds were clean and delicious abundance of food! Maid service forgot our stocking of daily coffee and water but once complained they did remember, grille house restaurant could of changed their dinner menus daily same food every night al la carte , Japanese was very good and the Mediterranean was not open so that was disappointing and when it did at the end of the week no communication was given to us to book a reservation , evening entertainment was good but disco too loud at night so it is  [... read more]a noisy place at night as music could be herd until 2 am

Excellent sized resort on the Pacific

The Sheraton Bijao location is ideal. Close proximity to the newer airport. The ocean room with great view, powerful Air Conditioning, modern, clean, with new linens and towels, and bottled water. Fridge in the room but no bottled pop available. The choice of food was amazing very tasty at the daily buffet and at all 3 al la Cart restaurants. The pool side bar served tasty beverages. Bring a travel mug! There was pool side lunch food service. Enjoyable evening entertainment very talented enterta [... read more]iners. The beach is absolutely amazing with the option to walk for miles beside the Pacific Ocean. Ocean swimming was great fun. There is lots of shade and many beach chairs. It is very hot every day! . . The staff are all exceptionally polite and happy to help you. They all work extremely hard everyday to make your vacation enjoyable! The only irritating thing at the resort was the extremely loud volume of music at the pool. The music would have been enjoyable if it was not blarring all day. Bring ear plugs!.

Great spot

Clean hotel with friendly staff. Bar service was great. Buffet was good. My only beef was the constant very loud music in the pool area - from morning to night. As a result we spent most of our time at the beach where it was a less noisy. Also after dinner they have a nightly show in the courtyard which faces most rooms. If you don't want to hear loud music until 11pm or so I'd suggest you not get an oceanview room, ask for a room not facing the courtyard. A big bonus with this resort is flying  [... read more]into Rio Hato as its a short drive from the airport vs. 90 min drive to Panama City.

Nice Resort

The Resort is in a beautiful location and the rooms were very nice with comfortable beds. The music in the main area was so loud we could not stay to listen and we needed ear plugs to block the noise in our room that lasted until 2:00 am. The piano in the lounge was so loud you had to shout to your friends, or leave. There were 2 styles of deck chairs....bad and even worse. By the end of the week, my back was very sore. The hotel service was generally very friendly, but their inability to unders [... read more]tand any English was a barrier at times.

Beautiful Resort. Great Location

Room and staff are great. Good service. Excellent meals, great variety. Pool and beach very well kept. Good entertainment. Bartenders are good at ensuring they serve guests in order and not just those guests who try to push their order first.

Amazing resort

Very friendly, nice and professional people, Rooms are very clean, no smell and dust, you have everything whatever you need. Front desk and manager are so helpful .If you don't like your room, they will change right away. Restaurants are wonderful. all personnel needs reward for customer service. Nexus representative: Omar, is the best person for set up and do your trips to Anton Valley, Panama Canal and more.

Very good

Nice beach, nice rooms, good food, nice people, good service.gooooooooooooooood, But not so interesting excursions. All benefits are from location and quality of beach and water. Reviews can be short, it is irritating to wright only to complete it.

Great beach and resort!

We were amazed by the long and beautiful beach to walk and run, as much as you can. see..it is endless pretty much. Ocean was warm, hotel was good and staff accommodating and helpful. Many of them speak basic English and we had no problem to explain ourselves. Drinks are good and food had a good variety. Pool was clean and it is lots of space.... Use use sunscreen a lot. We will recommend this place!