Starfish Cayo Largo: Cayo Largo was fantastic!!

Our experience was amazing. It was our first tropical trip and it did not disappoint! The Super Reef excursion was totally worth it. And the resort staff was friendly and fantastic! I wish there was a clearer itinerary for free busses and shuttles. A schedule for events/shows happening would have been nice as well but all in all it was a great experience! Would definitely go back to the island and to the Starfish resort!

Starfish Cayo Largo: Happy Vacationers

First time at Starfish April 10 – 17, 2024 HOTEL: Older, updated resort with Cuban charm. Well-kept. Walkways in good condition and well-lit. Lovely landscaping. Plenty of seating outside. Hotel room was clean, everything worked well. No hassles about anything. BEACH: Beautiful, sandy. At high tide, chairs are on top of a bluff. A great way to enjoy the lovely scenery and admire the waves. Went almost every day, by air-conditioned bus, to Playa Sirena, the most gorgeous, calm, natural b [... read more]each – no other like it. Only wish the drinks and food would still be free. Cafeteria and Beach Bar Restaurant: Food was good, with enough variety. However, we missed the bread, ice cream, pastry desserts, pina coladas and Spanish coffees - which was good for our health. Beer, wine & other drinks were readily available. Appreciated the cloth napkins. Quickest service ever from waiters/waitresses. BARS: Efficient and most friendly service, except for the pool bar. Due to the lack of supplies, they never had anything we wanted, be it drinks or food. MOSTLY APPRECIATED: Very quiet resort. Never any loud and constant music, resulting in a very relaxing vacation. ALL employees were super friendly and offered good service. We look forward to visiting this resort again. Bring you bug spray though – needed for two hours in the evening. P.S. Congratulations and thank you to SUNWING for your punctuality, and even being early!

Memories Cayo Largo: NIce resort

The resort is old but the staff work hard to maintain the grounds and facilities. The housekeeping is excellent. The control of insects is poor. The difficulties with supplies make it difficult but the staff are the very best

Grand Memories Cayo Largo: Cayo Largo

The hotel Memories itself was ok. Comfortable. Maid service was Hit and miss. We asked for extra toilet paper because my husband was sick. And were told no. Room was clean. Food was worse than terrible. Worse we’ve ever seen or had. Ran out of most foods. Bread. Beer. Wine. No selection of food. Millions and millions of mosquitoes every nite. Didn’t even see one show after dinner. Couldn’t stay outside without getting eating alive. Flight delays on departure was not communicated to us till too [... read more] late. We had booked our seats with Elite plus as we always do. We were bumped from our seats. Both going and coming back. Not appreciated. First time this has ever happened. If we wanted a different seat we would have booked those seats.

Villa Caprice: Truly the best beaches ever

I like this cozy resort. Only 4 rooms per block. Very clean and no issues at all. It's an Adult only resort so it makes your stay a but quieter. Staff is good and very polite It's not the hilton suites but it us Cuba and you can not go wrong at the Caprice.

Villa Lindamar: Villa Lindamar Cayo Largo

I loved this resort. The cabins were a good size and very bright and clean. The staff was amazing. Very freindly, helpful and welcoming. I was impressed how hard they tried to handle the food shortage, every meal was well presented and they did the best they could with the little they had. It would not stop me from returning, in fact I hope to visit again at Christmas with my husband

Memories Cayo Largo: Would we go again? Yes!

Detailed review of Memories, if you're interested.....thanks to others who have posted helpful posts in the past. ? We went to Memories Cayo Largo – week of March 9th/2024 Background – we’ve been to Cuba before (Holguin) as well as Dominican, Mexico etc. First time in Cayo Largo. Would we go again? Yes. Would we recommend it? Only to those who can roll with things and aren’t picky. Airport – Quick flight from Ottawa. Tiny airport in Cayo Largo. Less than 10 minutes to the resort – am [... read more]azing! Check in – Super quick, even though we arrived at 11am the room was ready. Not a lot of info at check in was given (we did later meet as a group around 4pm with the Sunwing rep who told us a bit more). Towels – Card given at check in for 2 beach towels. Lose the towels, $10 each. We were able to replace daily. Need to bring towels to check out desk, when leaving. Wifi – They don’t tell you at check in, but you can ask and they’ll give you a ticket with a login and password for 35 hours of wifi. You have to log in every time you want to use it. Quality was decent around lobby/pools. At our room it was hit and miss (building 18). Beaches – Beach at the resort is quite rough/choppy. There’s a narrow area of beach, beautiful coloured water, but rough. We took the train/trolley to Sirena Beach twice. It leaves from the lobby at certain times (check the front desk sign for times). It’s first come, first served for getting on the trolley. The ride is almost 30 minutes….free….but can be very rough/bumpy. Otherwise you can take a cab (not expensive). Trolley returns from beach at set times as well. Sirena Beach is GORGEOUS. If you walk to the right and down the beach to the end area – lots of starfish. Beautiful! There are sun loungers there (lots) and umbrellas. There’s an area you can go buy a beer if you want (not sure about food, we brought snacks) and rent some boats to go out on. Food – We didn’t go hungry. We ate a lot of the same types of things every day. Some days some items were there, the next they might not be (ie – pasta station – sometimes lots of options for toppings, some days barely any). Most nights we had a mini pizza from the pizza/pasta station. If you’re a picky eater or quickly tire of the same things – you might struggle. We brought sauces (mustard, ketchup etc) never used any of it, except we made ourselves the odd peanut butter sandwich to go to the beach, for something different. We brought some snacks & had a few, but didn’t need them. We did the a-la-carte once (which is what we were allowed, not being Diamond Club) and it was fine. A little different than the buffet, which was nice. Didn’t seem to be a dress code in general. Are there flies around the food? Some, yes. Bars – No wine, always had beer (when we were there). Other drinks – some days they had things, some days they didn’t. Room – The room itself was fine. Basic. Comfortable beds etc. The bathroom – the sink was fine – the tub was in ROUGH shape. Stains on it, kinda falling apart. Ceiling area in rough shape. Could we manage? Yes. Was the bathroom nice? No. Room also has a safe in it – you need to tap it with your room card to activate it, then put in a 5 digit code (again things they didn’t tell you at check in and had to ask). Staff – WONDERFUL. Lovely, kind. Pools – Both of them were in older shape for sure. The one with the swim up bar seemed like it was in a bit rougher shape (was always kind of a green colour) as opposed to the other pool that was nice, bright blue. Shows – There was something every night. Entertaining for an hour or so. Bugs – I got quite a few itchy bites. My husband got none. Pretty typical for when we’re down south. For it being March Break for Ontario, we were very surprised how quiet it was. Lots of days around the pool there were very few people there. Clothing optional – As you walked down from Memories to the Starfish area of the beach you saw the “clothing optional” sign. There were some nude folks there and on Sirena Beach. Mostly men. Other items? For our time there – we always had two new bottles of water in our room daily. Never ran out of toilet paper (we brought some with us just in case). Fortunately, we were never sick, a huge bonus. I think that’s always hit and miss. Friends just got back from Dominican, they were sick there, not when they were in Cuba a few months ago. You never know. Good to bring meds just in case, of course. So again, would we return? Yes. We know what we’re getting – beautiful weather, beaches, kind staff, food that we won’t go hungry. If you’re wanting something fancy and higher end this isn’t for you. For the price we paid we were happy with the week we had for sure. You have to be able to roll with things & not have the mentality of “I had a Pina Colada yesterday they HAVE to be available today?!”. If that’s the type of person you are, you’ll be disappointed. We had a great week!

Villa Lindamar: A special place

This lovely resort is perfect for me. The rooms are individual cabins, all facing the ocean (some with veiws, others blocked by sand dunes). They are clean and bright. The pool is well maintained and has plenty of shade. The beach is unpridictable (as anyone who travel to Cayo Largo knows), but when it is there, it's wonderful! The food is as good as it can get with the shortages. The staff are exceptional. And of course, working with Nicole Deforest from tripcentral is always easy and a  [... read more]pleasure. I am hoping to return again before the end of the year.

Starfish Cayo Largo: Relaxing week

Mum and I had a relaxing week at Starfish but I would not recommend for elders. Mum hurt herself a few times tripping on the uneven walkways and trying to get down the bluff to the ocean. We got a gastro from our last breakfast and have been very sick for the last week.

Starfish Cayo Largo: Better days gone by

I have been to Cuba more than a dozen times to many destinations. This was my fourth time in Cayo Largo. The people and beach are amazing. The shortages that they are experiencing are unacceptable. We arrived early Saturday after a 3.5 hour delay leaving Friday. Sunwing gave us a food voucher for the delay. There was no tomato sauce for pizza and pasta. The pizza bar never opened during our one week stay. Tomato sauce arrived on our third last day which was available for pasta but pizza  [... read more]only lasted 2 days at the buffet. There was no bread or desserts for any meal for the last 4 days of our stay. There were no ice cream for our entire stay. We did not receive toilet paper for the last 3 days of our stay and no fresh towels for the last 2 days. I went to the front desk to get clean towels and toilet paper. I also spoke to the Sunwing representative about the shortages and he said they were working on " a deal". I told him with 4 plane loads of tourists (one from Toronto, one from Ottawa and 2 from Montreal ) a week to this resort Sunwing should help out by bringing essentials such as toilet paper and bread. Beer and soda other than cola ran out for 2 days. On our last day I asked for water at breakfast and was told I had to go another section since my section didn't have any more bottled water. Also I was told that the tea and coffee tasted salty since they didn't have bottled water to use to make them. This is a sorry state of affairs. Shame on Sunwing and all tour operators for not giving aid which is so desperately needed. We heard there were "shortages" but no specifics. The shower ran brown water on our last two days for a short time. So sad.

Starfish Cayo Largo: Sad state of affairs

We have visited this resort several times when it was as called the Pelicano and expected to find the same quality and standard of rooms, service, food, drinks, etc. No travel agent should be recommending this resort. Cuba and its people are going through terrible times with massive shortages. Sunwing should be ashamed of itself for promoting this resort while not helping out to ensure that its customers at least get the everyday amenities liked, for example, toilet paper and clean towels and [... read more] untainted shower water, etc. We experienced 7 days of significant shortages of bread, fruot and vegetables, drinks and liquors. The resort also was low in bottled water and had to use sea water for coffee, tea; and ice cubes (we were very concerned about this and wondered about our safety) . The water from the taps and shower ran murky dark and limey the last couple of days. As an engineer I suspect that the water pipes on the resort were being flushed and cleaned. The customers should have been advised and warned in advance. We should have been advised to run all the taps for a significant time. As an engineer concerned about the safety and well being of people, I would have shut down the resort to ensure the cleanjng and flushing was done properly, We advised the other guests that we had visited the resort before and that this wasn’t typical. Shame shame shame on you Sunwing and anyone promoting this resort!

Sanctuary Cayo Largo: Lovely resort, fantastic people

The very best thing about this resort is the people who work there. Attentive without being intrusive, pleasant without any hint of insincerity, professional, efficient, thoughtful and kind are all descriptions that apply. The idea behind Sanctuary- a quiet adult venue without the racket and frenetic activity that typifies a lot of resorts - is aided by a beautiful location and roomy, well-maintained cabins. Part of the appeal for me is its proximity to the wild eastern end of the island [... read more] with the opportunity to walk up the road and see creatures and plants that are mostly absent in the western part.

Sanctuary Cayo Largo: Great trip and staff at Tripcentral and the Sanctuary were great

We loved the single cabins. the space was amazing. Always had hot water. The hot tubs weren't too hot, but ask Alex and he will turn it up. They clean the hot tub and the pool. The staff at Sanctuary Grand memory work super hard and are soooo nice. Mariales is the waitress who is sooo attentive. Osmani and Hose the bartenders made great drinks and friendly and patient with me as I kept forgetting their name. Rozmil at the reception always answered my question. food was good. no issues. lesson  [... read more]though, bring peanut butter and ketchup. never thought of it and didn't really need it. they did run out of wine, so that was a bit of an issue, but we went to other resorts and had a few glasses there. so, no biggy. this is a quiet place for 50 plus, which is what we wanted. thank you for a fabulous week. we will definitely book again.

Memories Cayo Largo: A week of happiness at Memories Cayo Largo

This place is amazing, small island with the turquoise color of the sea and long white beaches.. But despite some problems and small lack, the beach, the sun and the beauty of the place makes me forget all that. The resort was great, the staff was super helpful and made my vacation special. We spent most of time on the beautiful and virgin beach next to our hotel and one day at Playa Paraiso - just a short ride away. We spent a great day at sea aboard a comfortable catamaran, see iguanas on a vi [... read more]rgin island, stop for snorkeling, see coral fish, sting ray and even a shark. I like to say thank you to everyone of staff who listens to our needs. The animation team is amazing: dynamic, positive, and energetic! And the band for fantastic music playing everyday. The buffet was good, and we had a good dinner at the a la carte restaurant. A HUGE thank you to Daniel Rodriguez M. for helping to create my stay lovely and very pleasant. Most importantly for taking a special care of my friend when she got seriously ill. She received very good care; her issue was dealt with promptly and efficiently. I thought the whole situation was handled very professionally. No worries whatsoever. I speak some Spanish...but no need. They spoke perfect English. This kind of thing could happen anywhere at any time. The doctors and nurse were treating people in the clinic and in their ROOMS in a timely manner, It was a wonderful getaway from cold Winter days in Ottawa. Thanks for everything. Hasta próxima vez Amigos.

Memories Cayo Largo: Awesome stay at Memories Cayo Largo, Feb 2024

Awesome island, beautiful white beaches and turquoise color of the sea. Fantastic staff, entertainment which is omnipresent for our entertainment and all the rest of the employees who always says hello when passing you. The animation team is amazing: dynamic, positive, and energetic! I And the band for fantastic music playing everyday. I take my hat off to them. The buffet was good, and we had a good dinner at the a la carte restaurant. A HUGE thank you to Daniel Rodriguez Meneces for helping t [... read more]o create my stay lovely and very pleasant. Most importantly for taking a special care of my friend when she got seriously ill. She received very good care; her issue was dealt with promptly and efficiently. I thought the whole situation was handled very professionally. No worries whatsoever. I speak some Spanish...but no need. They spoke perfect English. This kind of thing could happen anywhere at any time. The doctors and nurse were treating people in the clinic and in their ROOMS in a timely manner, It was a wonderful getaway from cold Winter days in Ottawa. Thanks for everything. Hasta próxima vez Amigos

Memories Cayo Largo: Amazing Resort

We have been to Cuba many times but first time in Cayo Largo and it did not disappoint. The staff at Memories went out of their way to make sure we had a good time. Our amazing butler Elba made sure we had everything we needed and more! Remember that Cuba struggles with getting supplies some weeks but we never had an issue. Can't wait to go back.

Villa Lindamar: Beautiful and quiet

These beautiful villas are the perfect place to go if you want a quiet and relaxing vacation. The beach was incredible, you can walk it for miles. There are very few people, and the beach did not feel crowded or like a tourist attraction! The food was good for Cuba, they are creative with their ingredients. There was always something to eat. I do suggest bringing some condiments and other staples like pb. Bring your own pillow. The staff are so kind and go above and beyond to make you comfort [... read more]able. Shout out to Oscar for sharing his knowledge of the island.

Starfish Cayo Largo: Great Stay in Paradise

This was my first time staying at Starfish Cayo Largo. I booked an ocean view room that did not disappoint with the most stunning view of the ocean. Everything was clean and the bed was comfortable. I had no expectations and had an open mind to the fact that I was visiting Cuba and there are many supply chain issues. Yes, the food situation was quite frustrating (but got better as more variety of food was added) but the resort is trying to do its best. I brought snacks, toilet paper and spice [... read more]s for the food. I wish I had brought instant coffee as they did run out. The alcohol is plentiful and they have wine. The staff are great, amazing people especially Eliza. The cleaning ladies were also wonderful. The beaches are stunning and the reason you go to Cayo Largo. I could not get over how beautiful the water was and how you can find complete natural solitude by just walking 30 minutes down the white sand beach. If you like snorkelling, there’s great reefs off the beach. I will definitely be returning to this piece of absolute paradise one day.

Villa Caprice: Villa Caprice - Beautiful Location and a Relaxing Stay

Beautiful location right on the ocean, quiet and laid back atmosphere. * Staff are exceptionally accommodating and helpful. * Food was okay on some days, and excellent on others (depending on availability). * Drink was plenty- wine/beer with diner & lunch; lots of mixed drink options with rhum ( rhum punch is popular). Beer was in short supply on a couple of occasions, but then available the following day. * Accomodations were clean and adequate - loved the comfy bed (2 large single beds in  [... read more]each room), cool and quiet a/c, hot water always. Some rooms have frosted windows - ours did so we asked to move and the view out of the windows was much better. * Beach is amazing. You can walk for miles, and it is not full of people. Water is warm. Need to be careful of the waves - the water can be rough depending on the weather. * Nudism is quite popular here, on the beach and at the pool and pool bar. NEGATIVE - there is a group of repeat and new guests who are promoting nudism at the pool and at the pool bar and snack bar (Facebook Group). At the pool it is posted that bathing suits must be worn, but they seem to think that clothing is optional (CO) at this part of the resort. Perhaps management or Sunwing can clarify, and clearly post expectations with regards to nudism on the resort grounds for future guests. * POSITIVE - I loved my stay at Villa Caprice, and yes I would definitely return ?? ? ??

Memories Cayo Largo: Gorgeous white sand Beaches/Poor food quality Georgia

This hotel was fine,great beds changed only once a week,clean Bungalow style four per unit, Diamond Club had ocean view but far from things lots of walking. Clean washrooms lots of toilet paper. Very quiet Rock no beach had to take cab or mini train to the beaches 15 - 20 minutes away but sooo worth it FOOD I’d give it a 2 ran out of beer for the first 3 days then no cheese, yogurt,or any dairy all week no fresh eggs only pre mix in a jug… Food at a lacarte was the same food as at the buffet th [... read more]ey had lobster for an extra $20 us BUT seriously have to do something about the food.