Memories Paraiso: Beautiful staff

The resort is an older one but you don’t even noticed that. Its grounds are kept nice. The food was amazing! The best part is the staff! Kind, helpful, beautiful and so friendly. Bar service was top notch.

Memories Paraiso: Beautiful staff

The resort is an older one but you don’t even noticed that. Its grounds are kept nice. The food was amazing! The best part is the staff! Kind, helpful, beautiful and so friendly. Bar service was top notch.

Valentin Perla Blanca: Amazing Resort

The grounds are beautiful! The staff was amazingly helpful. Staff looked after us like royalty! Room was always spotless and cleaned everyday. And we always had toilet paper. Food was very good for Cuban standards

Grand Aston Cayo Las Brujas: Very badly managed!!!

Worst adherence to standards. When you know we are going to a certain room then you have to make sure we get what we pay for. It was not the case. We took the building 11 where we are expected to get a Fridge full of soft drinks, alcohol etc but nothing was there. The Flush was not working and there was no Water. There was no Hot Water for bath and everything fell on deaf ears. We loved the place, the Hotel, etc. The Food ofcourse is not to our liking and we do accept it in Cuba. However,  [... read more]there were no Fruits, not even a banana which is a part of Cuban culture and fruits. People were nice but their requests to do the needful did not suffice. We do trips, All inclusives, Cruises etc. on a monthly basis and would have recommended Cuba but will have to wait until you guys do something about everything.

Playa Cayo Santa Maria: Had a great time! Great resort!

We had a great time at this resort. The rooms and grounds were very clean and a pleasure to be a part of. The people working were very kind and fun to talk to! The food at the buffet was very delicious and quite a bit of variety. The only thing that I had an issue with at the buffet was that there were a lot of flies around. Which could easily be mitigated by putting plastic wrap on the food and turning the cups over at the tables. I believe these small changes would have made it even better; re [... read more]gardless, this resort was wonderful, and the beach was even better! Overall, I had a great time with my family and would definitely recommend it to friends and family.

Sanctuary at Grand Memories Santa Maria: Wonderful vacation at Sanctuary Grand Memories, Cayo Santa Maria

My husband and I stayed at this resort from January 7 to January 14/2026. This was our second vacation at this resort and we will definitely be returning. The last time we were there was in 2024 and imagine our surprise when we entered the lobby of Sanctuary and saw the faces of workers who were there in 2024 and THEY RECOGNIZED US and greeted us with a huge smile, big wave and hugs. We were so touched by this. We felt we were back with family. Our room was lovely, including a very comforta [... read more]ble bed, comfortable pillows and an excellent shower with an abundance of hot water. Our butler Odlanier did everything in his power to ensure our stay was great including obtaining reservations for us at à la carte restaurants each evening. I also have to give credit to the director Cesar for keeping everything running in a very organized way. We found there was an abundance of food with an excellent variety. In fact, we did not notice any shortages of anything at this resort. We even had one of our favourite types of Scotches to drink in the evening and we very much enjoyed their Spanish Coffees. The grounds at this resort were very well kept, the pool was very clean and of course the beach is one of the most beautiful we have ever seen. With all this said we will be returning to this resort in the future and one of the main reasons for saying this is how we loved the Cuban people working there. We truly felt with many of them they were part of our family!!!

Melia Buenavista: Not a Bad Resort

Grounds were lovely and rooms were nice and spacious. Bed very comfortable and we loved the outdoor shower and water pressure. Food not plentiful and very repetitive. People were wonderful. No fresh fruit and everything was canned. I talked to others who paid A LOT less and had better food at Royalton or other non Melia resorts. I would only recommend if you want an excellent beach and spacious room with lots of privacy. Resort beach and pool hardly had anyone there so we loved that.

Valentin Perla Blanca: Valentin 2026

This resort is beautiful! The beach is beautiful! The people are beautiful! Yes, the food after one week got a little tired but I always had something good to eat. It’s a bit of a large resort so long walk to the beach and back. Very quiet - not many people there. Entertainment was lovely! 1 hour 30 minutes from Airport. Bring snacks but they have beer to purchase 2 for $5 USD Don’t give Canadian loonies and toonies for tips they cannot cash them in there.

Melia Las Dunas: Nature - great. Service, hotel could be better, much better

Overall impression of the hotel and service: 3.5/5. The ocean and nature truly make up for many of the downsides. The blanket provided for covering was dirty and had a strong smell, similar to a toilet odor. When I asked for it to be replaced, they brought another one that was even worse, with visible vomit stains. The towels were replaced only once, when I entered the room while the cleaning staff was there and personally asked the cleaner to change them. That was the only time the room  [... read more]was fully cleaned, and it had actually been cleaned before I arrived. All other times, only the bed linen was changed, and even that had stains. Overall, the room is spacious and generally fine, but cleanliness is a serious issue. The nature and the outside views are absolutely beautiful. The ocean is stunning. However, on the last morning we saw a shark very close to the shore. When we informed the staff who work as lifeguards, they pretended not to understand what we were saying and responded with words like “barracuda” or “dolphin.” It is possible they did not understand that “shark” in English means tiburón. After that incident, we did not swim anymore. The dining area was generally fine. The food was nothing exceptional, but it was okay for me. I came mainly to see the ocean and nature. There was one chef grilling meat, and when I asked him to add sauce (which was standing right next to the grill), he replied in an annoyed tone that the meat comes without sauce. I pointed out the sauce, and he simply hid it. That was unpleasant.

Grand Aston Cayo Las Brujas: Bitten by insects and bad beach

We stayed at Grand Aston Cayo Las Brujas for one week. The resort is very large and includes an adults-only section that is quieter and closer to the beach. Our room was near the lobby and restaurants. There was a small private beach nearby, but it was only suitable for snorkeling. For swimming, we had to take a golf cart to another beach, which unfortunately was not clean, had a bad smell, and was full of jellyfish. The children were afraid to enter the water. From the third day, we trave [... read more]led about 20 minutes by bus to a nearby resort to enjoy the beautiful Caya Santa Maria beach. Unfortunately, this hotel does not have a nice beach. The food variety was acceptable, mostly chicken and pasta, but there were limited fruits and vegetables. The staff were very polite and friendly. On our last day, we were badly bitten by insects, and even after four days we still have itching and pain. I do not recommend this hotel for families with small children.

Vila Gale Cayo Santa Maria: Lovely Resort but some problems

The gardens were beautifully kept. The pools were pristine. Bar service, buffet service and room cleaning were excellent. The beach was beautiful and clean and there were lots of available loungers Unfortunately there were a lot of jellyfish. We were not impressed with the lack of food choice but we understand this is Cuba. Pizza bar never opened. The hotel lacked maintenance particularly the general public washrooms. Many were closed and locked In our suite the safe did not work [... read more]. Balcony door didn’t lock. The elevator and room doors all needed a good cleaning. Bus from the airport is 90 minutes In spite of these problems our party of 5 children and 6 adults had a memorable vacation.

Valentin Perla Blanca: Beautiful like usual

Best resort beach in Cuba. Tons of privacy and miles of beach to walk. Very large sand bar extends far and wide. Hardly ever any seaweed. Pools very well laid out for private basking. Lots of room.

Valentin Perla Blanca: Cuba is not for us

The hotel has a fantastic beach, at least it had that. Pool bar was really shallow, up to your knees. They serve warm drinks. No vodka anywhere, no champagne and no orange juice. The food was okay but not much variety at all. 24hr snack bar serves hot dog sandwiches. Resort is run down, moved rooms due to electrical issues. Woke up with a note saying be packed up and out by 9:30 with no reason whatsoever. When moving rooms they didn't have another one ready. Then moved us into a dirty room. Didn [... read more]'t have cleaners for 4 hours. Drinking water is apparently hard yo get. Overall not happy at all with Cuba or this resort. Most likely will never go back

Royalton Cayo Santa Maria: Very Nice hotel and staff

It was a last-minute family trip, that we did enjoy, the facility was very clean. The food was good entertainment was much better than Mexico ones. Transport was punctual comfortable a little bit long from Royalton hotel to airport.

Valentin Perla Blanca: Second time at this resort and won’t be returning

Our first visit was in February, despite the limited food, we enjoyed our stay there. Enough to go back this December. We entered our room, there were stains on the couch, the balcony door wasn’t locking, the fridge was broken, shower head wasn’t working properly. Stains on the toilet seat and in the toilet (looked like it wasn’t flushed). We requested another room, even with the low occupancy the hotel sent a technician to fix the balcony door, they added another lock, and the technician wasn’t [... read more] happy, he showed us how to open and close the door. Another day they came and changed the fridge. It took two days to “fix” the shower head, halfway into our vacation, these things were being repaired, we felt it necessary to stay in the room during repairs. The room will be in working condition for the next guest, but at our expense. These repairs should have been done before we arrived or another room should have been provided to us. Food: there was half of what we were offered in February, I found myself stuffing my mouth with chips in the room and leaving the buffet hungry. Too much carbs, the best meal was only on December 24th. I got eaten alive by black flies the first evening. Had no idea what black flies even were prior to this. A very kind guest (also from Canada) gave me her bug spray, I cried from her generosity and my helplessness. There were 3 employees that were exceptionally kind: Addy, Ronald and Ronnie. We will miss you all. We will not be returning to this resort. This hotel left much to be desired.

Valentin Perla Blanca: Beautiful beach, but a well maintained resort

Friendly staff, beautiful beach, & low prices, but they place is not well maintained or supplied. It was very early in the travel season, but I would try somewhere else. If they fix it up, it's a lovely location.

Sanctuary at Grand Memories Santa Maria: Sanctuary at Grand Memories Santa Maria is a wonderful resort

The gardens around Sanctuary at Grand Memories Santa Maria are extensive and meticulously maintained. Our room was spacious and very-well appointed. The maid service was excellent. The butler service was attentive and very professional. The food and beverages were abundant.

Grand Aston Cayo Las Brujas: Great resort

Hotel landscape is very beautiful, rooms need some refreshments very tasty food , excellent service, very nice and friendly staff, we spend two beautiful week's there Thank you for your service Big thanks to Pedro ,Roberto, Meryell, all waitress in buffet and alla Carta restaurants and big thanks to cook's and chef's , we wish you a Merry Christmas and Happy New year love ? you all

Grand Memories Santa Maria: Sanctuary at Grand Memories

A very beautiful resort with very friendly staff. Everyone is so genuine, kind, caring and helpful. I would definitely recommend Santa Maria Grand Memories and Sanctuary to my close friends and family and would come back again.

Valentin Perla Blanca: I would gladly return for another vacation here!

Wonderful time even though there were only just over 100 guest. Had a front row seat on the beach with the beach bar and entertainment in the evening. Food was better than I expected but the staff make this resort. Very hard working people that want to make sure you have everything you need. Beautiful Beach. Not everything is open and running 100% it was difficult to get an al a carte, all booked up as there is only 1 restaurant functioning as an a al carte and it's changed to Italian one night  [... read more]and then Spanish the next and so on. Tourism is down in cuba and it's so sad to not see the resorts full, on the plus side it was very very nice to not wait in line ups for the buffet and have my preferred spot by the pool or on the beach everyday. The employees are so so grateful for anything you give them. Bring Canadian or US currency and if you can make room in your luggage for extra soaps, razors, medicine/bandaids, colouring books, school supplies, clothes, dry food items, chocolates, these items are greatly appreciated.