Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(481 Reviews)

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Cindy  - 

Verified Purchaser

Brisas Sierra Mar: Amazing resort

We love this place. A small resort,quiet and relaxing.The staff was anazing.This was our third time at the resort. We met fantastic people and will definitely return next year.?We were a little disappointed that the bogeguita restaurant was closed

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Shelly74  - 

Verified Purchaser

Costa Morena: Relaxing and Inviting

Fantastic, friendly staff and a beautiful view of the ocean. We enjoyed snorkeling, seeing the sights and even did some hiking while there. Although we stayed in the older section of the resort our room was clean, comfortable and gave us all we needed for our stay. Our housekeeping staff Cecilia was amazing. One week just wasn’t enough time to see all that we wanted but it was a great vacation!!!

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Private  - 

Verified Purchaser

Brisas Los Galeones: Wonderful Little Hidden Resort

This is the second time we have been to Los Galeones. If you want to party all the time, this place might not be for you. If you want a quiet place with friendly staff beautiful weather and a great chance to make life long friends, This is a great place. It is not a new Resort but very clean. The food was always plentiful and good tasting, they even BBQ’D a whole pig one night. The staff are amazing, they really look after you well. When we returned this year they greet you like long lost fr [... read more]

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Joanne  - 

Verified Purchaser

Costa Morena: highly recommended

Only problem was the 2 hour wait at the airport in Santiago while lost luggage was dealt with before we could drive to the resort.(February 19)While waiting for the plane to take off in Toronto I saw luggage being off loaded and other bigger pieces like bicycle boxes put on..about 20 pieces of luggage were left behind.This has happened to us before at Santiago. Sunwing needs to get their act together.This reminds me to write a complaint to them!!

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Private  - 

Verified Purchaser

Brisas Sierra Mar: Wonderful resort

Love this resort It's are go to place, The friendliest there and always see familiar faces Its to be recognized by some of the staff. Been to other resorts in Cuba but this one pulls at my Heart strings, I have no desire to visit any other resort in Cuba, the scenery will take your breath away

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Horhay  - 

Verified Purchaser

Carisol los Corales: Great vacation

Had a great week. Have been to this resort a few times but noticed this time they have put a lot of work into addressing issues of concern. Definitely cant go wrong for the price. Great and friendly staff.

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Private  - 

Verified Purchaser

Brisas Sierra Mar: Needs work...

The hotel needs work, there are definite maintenance issues. Service overall is good. Sadly, my largest compliant would be the large amount of Cuban nationals that enter the hotel now. They have little too no respect or regard for anyone! They act terribly to be honest . Many of us (visitors) have been mistreated, and left disappointed.The staff seem to have little to no control over this. I do not recommend booking at high holiday times eg : christmas, st valentine.

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Private  - 

Verified Purchaser

Brisas Sierra Mar: Great scenery

I’ve been many places in Cuba and I keep returning to Sierra Mar because of its location. The mountains are beautiful. I cycle early every morning and return to the resort before it gets too hot and before breakfast ends. No Cuban hotel is perfect and there are challenges. Food is fine but it’s a country dealing with a blockade from the most powerful country in the world, now in the hands of a vindictive leader so it’s limited in its selection. Fruits and vegetables must be acquired loc [... read more]

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Jackster  - 

Verified Purchaser

Carisol los Corales: A Typical Cuban Resort made better by amazing staff

This resort is very plain with no bells and whistles but like many resorts the staff were fantastic. The rooms were clean and the bartenders particularly at the pool bar were so much fun. Francesco, Ivan, Dennis, Jorge and Santos were always smiling and joking making your stay more fun. My only issue was the food. not that it was bad but it was never hot. except for the soup of course, There was very little fruit, as well. I am pretty easy going but if you are a picky person then this is not  [... read more]

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Private  - 

Verified Purchaser

Brisas Sierra Mar: Love the Cubans, but.....

I love the resort and all the staff and have been going here for the last 4 years. The last couple of years they have been allowing some of the more affluent Cuban families come to the resort on the weekends and this year I am afraid it was more than just on the weekends. As I said I love Cuba and most Cubans, but I do not like the attitude of the more affluent ones that are allowed weekend passes or day passes. There are far too many and they are loud, rude and obnoxious and filthy. They th [... read more]

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Private  - 

Verified Purchaser

Brisas Sierra Mar: Great Resort

Rooms were clean, staff friendly, food was definitely better than on our previous visits. Eco ala cart restaurant was excellent as usual. There is something magical about eating outdoors, in a lovely garden, with excellent and personal service by wait staff and chef, with only 4 tables. NOT TO BE MISSED, if you have the chance.

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Lucy & Alex  - 

Verified Purchaser

Brisas Sierra Mar: As good as always

We were in Brisas Sierra Mar February 5 to 12. Resort was as good as always (it was our 5th vacation here). First 3 days there were waves, preventing us from snorkeling, so we played volleyball in the pool 10-12 and 3-5 pm. It was fun. The last 3 days water was clear and we were snorkeling for hours each day. Food was good - lot of salmon, shrimps, calamari. Pork and chicken were very good, as always. No fruit due to problems with had in Cuba, but we traded our old clothes with fruit with loca [... read more]

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Private  - 

Verified Purchaser

Brisas Sierra Mar: Amazing scenery, friendly staff,

A great place with spectacular scenery. The staff is trying very hard to keep everything working properly. With no help from the Government, who runs the place, it is almost impossible. It needs work everywhere. Do not expect to get 5 stars for a 3 star price. You get what you pay for. The people that work there are all outstanding. The music around the pool area could be a little less loud, but they listen and turn it down when told. On weekends they have some Cuban Familie [... read more]

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Private  - 

Verified Purchaser

Brisas Sierra Mar: Lovely location!

The Brisas Sierra Mar is in a lovely location and the weather is warmer at this time of year than the more northern resorts in Cuba which we have also visited. The people are friendly and as resourceful as they can be. The embargoes placed on them by the US have created shortages. The food is average and adequate but we return there because of the weather and feeling safe even outside the resort. There was a problem with people reserving beach chairs- even the evening before. The music was gre [... read more]

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Private  - 

Verified Purchaser

Brisas Sierra Mar: GREAT TIME !!!

The hotel is dated but very relaxing. Great showers, clean towels every day, good variety of food at buffet, great beach nd good snorkling. Second time there and will be returning again because of the weather. Nice guests from all different places. Staff friendly and great music. Sunwing reps need to be more informative at info sessions concerning things-ex: can you drink the water? , excursions, money exchange. etc. Will be returning next year !!!

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Private  - 

Verified Purchaser

Brisas Sierra Mar: Good Value for the $$

The hotel itself is situated I'm a very nice piece of property overlooking the ocean the beach was good some weedy spots but you and navigate around them. When area of improvement will certainly be the beach chairs there was never enough of them and they look like the original chairs from when the resort was built in 1991! The food was good and overall the service was also good. I would come back here

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Private  - 

Verified Purchaser

Brisas Sierra Mar: Tired but beautiful geography!

The grounds and surrounding area were beautiful! The hotel was very dated and beds and pillows not the best. Live music was frequent and excellent! There was a shortage of beach chairs which was the cause of some fighting among guests. Overall, the place would benefit from better management to ease tensions among guests. The beach was very nice and the staff were excellent. I would give the resort a 3 star rating.

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Private  - 

Verified Purchaser

Brisas Sierra Mar: Lovely Scenery

Our 3rd visit to this resort. We were pleased with almost everything - food and drinks were good, friendly personnel as usual. However, we have one huge complaint about the beach chairs (so did many of the other guests). Firstly, there are not enough chairs for the guests, and the chairs that they do have, half of them are broken or at the point of being unusable. It is very disappointing that nothing has changed with the awful chair situation since our first visit to this resort three years a [... read more]

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Private  - 

Verified Purchaser

Brisas Sierra Mar: Short of beach chairs

This was my 5th time at this resort. As opposed to my past visits, this resort has slid a little downhill, figuratively speaking. There were nowhere near enough beach lounge chairs on the beach causing people to come down just after sunrise to put their possessions on chairs to reserve them. This did not always work. There was no orange juice, often no mango juice, no lettuce, often no cucumbers. However, there was a good variety of meats, root vegetables, and breads. One major change that  [... read more]

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Private  - 

Verified Purchaser

Brisas Sierra Mar: Amazing nature ,that’s we like to come back

The place didn’t improve much since our last visit. We had some repairs done ( fallen head board, broken light switches) turning the light on head board fell down bruising my right hand. It took couple days to have it fixed. The last night we had rain water leaking on the hallway floor. BUT, nothing can beat the weather ! Very nice nightly entertainment. Very loud music by the pool .

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