Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(363 Reviews)

review headshot

John Kroeker  - 

Verified Purchaser

Krystal Ixtapa: Good value

Clean. Friendly staff All rooms ocean view Very clean and cared for property Fell very safe on the property and out in town Pick up and drop off at the airport vent very smooth Tour company was there for pick up and drop off

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Hotel Irma Zihuatanejo: Gorgeous view, great location

Hotel Irma was everything I’d hoped for this trip - quiet at night, safe, clean, could sleep with the door open (there was a screen for bugs) with the sound of the waves and moist air coming in. Rooms were very clean, beds comfortable. Never had to chase down clean towels. Breakfast package well worth it at time of booking. Lovely plate of fresh pineapple, papaya, watermelon and cantaloupe, coffee, and an egg dish of our choosing. Cheery, helpful staff. No music at the pool, which I reall [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

JB gringo  - 

Verified Purchaser

Hotel Emporio Ixtapa: Love my 1st holiday to Mexico

I felt like I was truly in Mexico. The people food and experience was amazing. I would suggest they vary the music and reduce the volume. Our group of 20 did have some form of g. I. Issue. Love the beach, turtles and sun and surf. Tammy was a fabulous agent and very helpful co ordination this trip

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Barcelo Ixtapa: Great resort!

This was our 2nd time at this resort. The food got even better than the last time we were there (2019). Beach is beautiful but ocean is little rough. The entertainment was good but wish they spoke more English so you could understand them. Over all we would definitely recommend this resort.

Location
Value
Food
Beach
Rooms
Service
review headshot

Karalei  - 

Verified Purchaser

Hotel Irma Zihuatanejo: Quante Hotel

Hotel Irma is located on top of a hill that you must walk up everyday if you go into centre or restaurants down the street. If you happen to be on the 6tjh floor it does not have a lift. So be prepared to do lots of up hills and stairs. It has a beautiful view from of the bay. The staff is amazing. The rooms are clean but have no fridge which they should spend money on. The lounge chairs or table chairs or cushions for lounge chairs are never washed down. So that is kinda disgusting. You nev [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Tesoro Ixtapa: Tesoro resort

Hotel grounds were well taken care of. The pool area and beach area was nice. Rooms had good ac and a nice view from the balcony. Wifi only worked on the balcony and it wasn’t great. The food was ok but a lot of things served in sauce and I found dental floss in a bun 🤢. You’re also only allowed 4 water bottles a day which is annoying. Bars and restaurants and snack bar were open weird hours. We honestly ate in Ixtapa far more than the hotel the restaurants there were very good! Location  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Natalie K  - 

Verified Purchaser

Sunscape Dorado Pacifico: Great family resort!

Overall was good! Repeatable food. Overcrowded. Cannot swim in the ocean, the wave is too high. ..................................................................................................................................

Location
Value
Food
Beach
Rooms
Service
review headshot

Ron  - 

Verified Purchaser

Sunscape Dorado Pacifico: Nice Resort

Well Kept Resort,very good location ,great beach. resort very busy with locals. close to shopping ,food is not great but ok. stay in upper floor level away from theater side acct loud muisic. overall nice place

Location
Value
Food
Beach
Rooms
Service
review headshot

Beve  - 

Verified Purchaser

Hotel Emporio Ixtapa: nice time!!

The hotel was wonderful with grounds well kept . Food was great. and service and friendliness of the wait staff was superb. The check in counter staff was sometimes good , sometimes not so good. (One of the girls wanted my passport to exchange a 20 US dollar bill to pesos, but the next day the most friendly gentleman behind the counter exchanged it for me, no questions asked. My only beef with the hotel was that there was never any chairs by the pool or the beach. People would always put t [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

StillSick  - 

Verified Purchaser

Krystal Ixtapa: Amazing location, not the best resort!

I spent April 17-24 at the Krystal Ixtapa and where do I start... Positives: - an AMAZING location, absolutely beautiful and a short walk to the little town, which is lovely too, especially at night. The restaurants there are also great and was the only time I didn't get food poising, but I will get to that later. - Bring extra masks because you will need them. You have to wear masks in the hotel and when you are getting food and drinks by the pool. - The people were really nice, b [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Laura Edwards  - 

Verified Purchaser

Hotel Emporio Ixtapa: Great resort

The service in the main dining area and the Italian restaurant was excellent. The food was excellent. For the amount of people staying there the snack bar restaurant should have been open from 11:00am to 9:00pm at night. The food was excellent but service was very slow. There were not enough tables and chairs for number of guests. Not enough lounge chaises around pool. Many were reserved by guests by 9:00am. There were not enough umbrellas for the hot sun. I had an unfortunate e [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Vonnie  - 

Verified Purchaser

Sunscape Dorado Pacifico: Disappointed

We’ve been going to this resort for years. Staff are incredible!! Food has gone downhill. We never had a hot meal. Food was lukewarm to cold except at the buffet if you were lucky. The Italian restaurant pasta used to be amazing but now it is inedible. No flavour. The beach is the best! Pool was very crowded with local visitors with a lot of children. Beds are comfortable but pillows need upgrading. We’ve always loved this resort but now considering going elsewhere. We can’t say enough g [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Las Brisas Ixtapa: General review

We went for a week and found the hotel comfortable and amenities were good. Lovely private beach and the pool had a beautiful view and was clean and nice. Lots of walking between the two to consider when booking. Plus lots of steps to get up and down to the pool from the beach. Food was ok. Buffet was good. More inclusive resteraunt choices would have been great. Staff were friendly and helpful.

Location
Value
Food
Beach
Rooms
Service
review headshot

Fucking pissed off  - 

Verified Purchaser

Sunscape Dorado Pacifico: What a nightmare

The hotel has changed drastically from years past, the air Canada person is all over the map with the cost for COVID rapid test, some paid 40pp some 80pp then I heard as high as 100pp, all USD, this is so wrong in so many ways. Air Canada should be ashamed of themselves for the inconsistency of there representative. What a money grab from the rep for the airline in Mexico. The cost for prepaid seats of 196.00 for extra leg room, air Canada double sold these seats…, next time I travel I’m  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Matty87  - 

Verified Purchaser

Krystal Ixtapa: Great resort

I loved everything about this resort, (a la cartes, all staff, beach, pool, food was good. The only things I would change is I would like a fridge in the room, and a large lobby bar for people to mingle and congregate around! Also getting ice was sometimes a pain in the butt. Other than that it was a great and enjoyable stay!

Location
Value
Food
Beach
Rooms
Service
review headshot

Wayne  - 

Verified Purchaser

Azul Ixtapa Grand Resort: First Class hotel and rooms

Pools,food,service,cleanliness were all top shelf. Beautiful rooms and veiws. Really the only thing that was lacking was the nightly entertainment. The beach in front of the hotel was kind of small but a short 5 minute walk got you to a nice big public beach. Also a shout out to Trip Central and Sun Wing who looked after all the details and made this a very nice holiday.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Hotel Emporio Ixtapa: Great Mexican resort

I’m glad that I’ve pick a new destination for my vacation. This Emporio hotel was a great family oriented resort with great Mexican food and almost Mexican music all the time. No boom boom at the swimming pool which made my stay more adorable. Will recommend to everyone who want to relax . Beach is fabulous and some shopping and restaurants just across the hotel.

Location
Value
Food
Beach
Rooms
Service
review headshot

Glenn  - 

Verified Purchaser

Sunscape Dorado Pacifico: Wonderful holiday!

Excellent facilities. Comfortable room. Lovely view of the beach and ocean. Great food, except for the Italian restaurant, which needs to add more tomato based sauces to their pasta. Also serve true bruschetta bread, Italian crusty bread infused with olive oil, basil, oregano, topped with chopped Mexican tomatoes. Fantastic staff, always helpful and cheerful! We'll be back!

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Krystal Ixtapa: Ok

Rooms were nice cleaning staff not to friendly, front desk staff great Have stayed at less star rating hotels that had better food selection and quality. Very Limited variety of drinks at bar. Could only have beer in buffet Activities were good 3/7 days Awesome life guards on beach and pool Was very clean First all inclusive I’ve been too that as soon as manditory check time came no longer can eat or drink even though bus is few hour wait away had to walk off resort to get anything [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Off we go ontario  - 

Verified Purchaser

Holiday Inn Ixtapa: The resort it's self was great

The Holiday Inn resorts was very nice..clean..Great staff.. Our room was pool/ ocean view,we loved it.. Our first week was great. Half capacity due to covid.. Same protocols as Canada.. Masks..social distancing..hand sanitizer everywhere..which we did our part.. Down side of resort.. Alit of locals arrived (no not prejudice) no social distancing.. no masks( not all but alot) other then restaurants and buffet.. The hotel didn't enforce protocols just put signs up, mind you staff all wor [... read more]

Location
Value
Food
Beach
Rooms
Service

Next Page