Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3159 Reviews)

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: An economical resort that is nice, but could do some improvements

Workers are fantastic. The hotel is an older style. Improvements have been made over the years, but there could be much more done. A list of suggestions . . . ROOM [ ] No plug in sink [ ] Smell from sink, no P trap [ ] Need to ask face cloth daily [ ] Light need fixing, stand up and bed side light [ ] CNN channel drops on the TV on occasion [ ] Patio door doesn't roll closed properly [ ] Room door has to be pulled to close [ ] Closet door hits the front door hinge RESO [... read more]

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Private  - 

Verified Purchaser

Hyatt Ziva Puerto Vallarta: Hyatt Zina hotel was fantastic

My trip and vacation was great. The weather was hot.l would recommend that inclusive should be clarified who is responsible for shuttle transportation from Puerto Vallarta airport to the hotel and return from hotel to the airport. It was not clear if Airtransat was the shuttle provider since at the arrival No-one was available but likely there were plenty of taxis at the airport. This item should be clarified and organized better.

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Bernie  - 

Verified Purchaser

Krystal Grand Nuevo Vallarta: A great vacation! Resort was fantastic!

We were treated well by the staff and some were over the top in caring about service and happy guests. Having wonderful weather provides a great background for an ideal get away however where you stay matters too. The rooms were nice and beds comfortable. All was provided as presented. Amenities good. Getting bottled water was easy once you knew where to ask - only cups of water at pool bar but lobby bar and coffee shot had bottled water as well. As others have mentioned the Lobby needs so [... read more]

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Hidden Gem

2nd stay at this hotel and we have nothing bad to say about it. Good value for your money, ocean front property, lots of food options. Rooms are clean, we had a king size bed, mini fridge in room but not stocked. Large bottle of drinking water left in room daily. Property is kept up, staff are very friendly. Walk or taxi into town for restaurants and markets.

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Cindy  - 

Verified Purchaser

Riu Palace Pacifico: It was an amazing resort.

The hotel was like a palace. Beautiful, clean, spacious. The grounds were beautiful and the view stunning. The food was amazing, however having to be gluten free I feel things could have been labelled better in the buffet. The staff and service was above and beyond.

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Private  - 

Verified Purchaser

The Hacienda at Krystal Grand Puerto Vallarta: Our stay at The Hacienda

The Hacienda at Krystal Grand Puerto Vallarta offers a peaceful, adults-only atmosphere that stands in pleasant contrast to the livelier main resort. The Hacienda side has "jungle-like" landscaping and a quiet, relaxing vibe. The Food: Dinner quality was mixed but overall good for this price point. The breakfast and lunch buffets on the Hacienda side were very good. Dinner Reservations: Some guests noted that you may need to wait in line as early as 8:00am to secure a dinner reservation at a [... read more]

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Randy J  - 

Verified Purchaser

Krystal Grand Nuevo Vallarta: Awesome time

We had a great time at the Krystal Grand. The week went by way too fast. Everything was excellent from the time we arrived till the time we left. Room, swim up, beach, pools were all great. We would definitely go back.

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Private  - 

Verified Purchaser

Decameron Los Cocos Guayabitos Ramada: Great vacation spot

The resort staff where excellent, food was great, all pools were clean and lifeguards very attentive, rooms were clean and lots of hot water for showering. The beach was free of garbage and you could walk into the water on fine smooth sand. We walked to the two other Decameron resorts nearby and refreshed our thirst while there. There where lots of shops nearby and we could buy anything we needed. Always a nice breeze to keep us comfortable. The best resort we have stayed at in many trips to Me [... read more]

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Natlynn  - 

Verified Purchaser

Dreams Vallarta Bay Resort and Spa: Amazing Vacation

Hotel was great, upgraded to have access to secrets side for the pools and extra restaurant access. Service at the pools were great, be prepared to wake up early to get prime chairs! Otherwise great for the most part. Rooms are a little boring we had a penthouse and i expected more out of it, also had to requests rooms to be stocked they didnt do that daily which was frustrating.

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Marty & Paula  - 

Verified Purchaser

Secrets Vallarta Bay: Stress Free Week

We had a wonderful vacation at Secrets. The food was probably the best I have ever experienced in an all inclusive resort. The service was definitely second to none. I would highly recommend paying this resort a visit. :)

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Veech  - 

Verified Purchaser

Delta Hotels Riviera Nayarit: A wonderfull off-the-beach resort!!

This is an exceptional resort snuggled and hidden in the mountains and hills in Riviera Nayarit. About 2 km in length rather than the usual square or boxed in resorts with the tall buildings. At this resort you can take in the tropical greenery, the birds and the wildlife. Getting around is easy.....either get your excercise by walking 1 or 2 km per day or hop onto the 2 dozen electric go-carts that will wisk you away to the different pools, hot tubs, water park or restaurant. (You still have  [... read more]

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Carol  - 

Verified Purchaser

Crown Paradise Golden: Just OK

My description of this resort is that it is quite tired. It could definitely use some updating. When we arrived in our room it appeared clean and older but ok. Then we realized that we had no a/c which we reported right away. They sent someone but it never did get fixed…no a/c in 29/30C heat! The wood on the bathroom door was peeling…a new one is definitely needed. Our entrance door, also should be replaced. There were cracks in the panels so you could see through! Our sink blocked (the f [... read more]

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Private  - 

Verified Purchaser

Crown Paradise Golden: Crown paradise golden

Older hotel but kept clean. Wait and cleaning staff were great. Concierge was not helpful! I was disappointed with the food. À la cart restaurants were difficult to access! A poor system of signing up was utilized!

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Private  - 

Verified Purchaser

Crown Paradise Golden: Average accommodation

The hotel grounds were well kept and clean. Roof top pool was really great. Hotel rooms were outdated and could use renovation, especially the washroom. It was worth upgrading room for an ocean view from the balcony. Biggest complaint was the food. Breakfast buffet was okay with fresh omelets or fried eggs. Lunch and dinner buffets were sub standard…meat selections were usually overcooked as were vegetables. Access to à la carte restaurants was impossible. In 7 days we were only able [... read more]

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Bakers  - 

Verified Purchaser

Decameron Los Cocos Guayabitos Ramada: Great time!

Hotel was great plus we were able to use the other two Decameron resort sites. Food was good every day, lots of pools to pick from plus they had an adult pool. The entertainment was good and we found plenty to do since the resort was right in town. little confusing at first but once you get the lay of the land it all came together. clean and friendly staff. beach is busy but that’s half the fun. we would go again, fun times.

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Kelso  - 

Verified Purchaser

Flamingo Vallarta: Can't go wrong, if you get a deal!

Pros: Price point for an almost all inclusive. Friendly staff always ready to help with any issues. Location to the marina and shops/restaurants accessibility. Cons: No WiFi in the room, lobby only. No mini fridge in the room. No hot water in the room until later in the day.

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Len 26  - 

Verified Purchaser

Krystal Grand Puerto Vallarta: For the money this is a wonderful resort

Just spent 2 weeks here. Lots of kids but we had a great time on the beautiful adult Hacienda side. Both pools were awesome. Quiet and plenty of drinks. The smaller buffet was so much better. We did spend a few days at the rooftop pool which was fine till we discovered the Hacienda pools. The Italian a La cart restaurant was excellent. They could use a few more a La carts. French was ok. Don’t know about the sea food as we don’t eat it. Constr'n never bothered us.

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Private  - 

Verified Purchaser

Riu Flamingos: Had a wonderful time

Had a wonderful stay at the Riu Jalisco. Would go back any time. Staff was great, the beach was clean, the room was always cleaned, overall service was very good. Preferred the Japanese restaurant of all.

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Private  - 

Verified Purchaser

Hilton Vallarta Riviera Resort: Great resort

Beautiful, very clean, exemplary service It's very isolated, you cannot walk to a Mexican neighbourhood. Taxi is a short ride for 150 pesos to go into Puerto Vallarta Good variety of food at buffet always fresh salads ad fruit. No problem booking on the all a carte restaurants. Our favourite was the Asian restaurant

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Private  - 

Verified Purchaser

Riu Palace Pacifico: Great resort

The food was excellent and the beach was fantastic! You could walk for miles both sides of the resort. We did ask for a quiet room and then last minute for a partial ocean view. We were apparently upgraded to that but wouldn't call it an upgrade. We couldn't get to the full deck on the first floor and the view was more of a construction site and couldn't see much of the ocean. We still would return to the resort though as it was very clean, friendly staff and didn't spend much time in the room [... read more]

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