Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(146 Reviews)

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Cris  - 

Verified Purchaser

Welcome to Paradise

This hotel is one of the oldest in Varadero. You’re right in the heart of it all! With that being said in some areas of the hotel, there will be very minimum sleep. I suggest to bring ear plugs. This resort was clean updated and the food was amazing. Of course the staff is very sweet and accommodating to every need. I will definitely be back!

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Private  - 

Verified Purchaser

Best of both worlds

We had the pleasure of staying at starfish cuatro Palmas in Varadero. Great friendly and helpful staff. Delicious food, big chooses and varieties. Beautiful beach ⛱️ and near by town with plenty of restaurants, bars, nightclub and wonderful park. Will definitely recommend and go back to enjoy

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Rosetta56  - 

Verified Purchaser

Great resort in best location

Loved everything about this resort...second time since January and will definately going back really soon..the only thing I would like to see change is the buffet items a little more..but its cuba...

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Gr8pyrluvr  - 

Verified Purchaser

Our home away from home

The best hotel in Cuba. Amazing staff. Good food. Clean. We have been here many times. It's like going home to us. We go 2 to 3 times a year. I would recommend this resort to anyone who is looking for an at home feeling.

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Private  - 

Verified Purchaser

Beautiful resort grounds amazing people very humble

Best hotel around that area The grounds were extremely well taken care of I had a superior room loved the balcony because you can see all the amazing Cuban CLASSICS I got a lot crazy pictures of those beauties Two issues one we asked for a remote all week didn't receive Second we asked to get the safe fixed never happened we asked many times

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Rufito  - 

Verified Purchaser

Another enjoyable stay

Beautiful Small hotel in touristy area of a tourist town, beautiful beach, older hotel but clean, food is as available and well prepared, main buffet is still being renovated, the a la cartes are very well presented, the staff is a joy. If you are prepared to deal with Cuba shortages and touristy activities and music going on past 9:30 pm, you can let yourself have an excellent vacation. We are already preparing to return. Star rating for food allows for Cuba shortages, what they can get you c [... read more]

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Private  - 

Verified Purchaser

Resort

Arrived at hotel at 11am. Checked in..to my surprise my room was not in the main building. It was in the "2000' located across the street. The rooms on this side of the street are very noisy and surrounded by local clubs..one which stays open until 3am. Bring earplugs! Also I was told I was not able to get a beach towel until after 4 pm the following day and that I had to get it from my room cleaner. Not easy task to locate her. This was super frustrating. The main building was great. The fo [... read more]

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Laura  - 

Verified Purchaser

Amazing time

I’ve been to varadero before, and hands down, you will not find a quality resort like this for the price. Food is the same everyday but thankfully you’re downtown! Lots of restaurants to choose from if you are bored with the food. Cleanest beach out of all the beaches! Great amazing staff- I’ll be coming back for sure.

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Robert  - 

Verified Purchaser

Very nice resort

I would recommend you book a room in the hotel away from the avenue. I was put onto a room across the avenue right beside the discos that were open until 3am. When we asked to change rooms the draft directed me to speak with sunwing as it was not their responsibility. I found the staff not very helpful, when I arrived we asked if we could get a sandwich as the buffet was closed. The staff informed us they had nothing like that available in the hotel, i found out three days later from a guest wh [... read more]

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Private  - 

Verified Purchaser

Beautiful Beach

Dated hotel and definitely needs some upgrades. Took me 4 days to get a remote for TV and hangers for my room. It wasn’t until I asked to speak to the manager that they moved me to a room that had both. The maid took some items that were not left for her then left me a note thanking me. I did tell front desk and they did not really seem concerned. After that I left everything locked in my suitcase. Food, it’s Cuba so I was not expecting much. Best part of resort is location and the beach.

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Dizzie  - 

Verified Purchaser

Amazing resort!

Everything was top-notch - the food, the service, the friendliness of stuff... Will be back soon! Everything was top-notch - the food, the service, the friendliness of stuff... Will be back soon! Everything was top-notch - the food, the service, the friendliness of stuff... Will be back soon!

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Cesar  - 

Verified Purchaser

Cuatro Palmas

Regardless of the fuel shortages on the island this is still a great place for a great vacation. Safe and wonderful beaches with the greatest location in town. Thanks to all the staff that made possible this great holiday !

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Private  - 

Verified Purchaser

Lovely adults only resort for sunseeking

Lovely resort for adults only. The resort has a certain "Dated Charm" that is really what Cuba is. It encapsulates the sense of the old eras and therefore appeals to an older crowd. We found it well suited to what we were looking for, relaxation, comfort and there was enough food and drink for everyone. Some things about the place need some work. The room was comfortable, but the curtains were tattered and close to falling off. The outdoor grounds are well kept, but more attention needs to [... read more]

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Nella  - 

Verified Purchaser

Great Resort ,best food in Cuba

Was here i July. It was my second stay at this resort. What can I say the resort staff are very friendly and the food the best I've had at a resort in Cuba. The manager went above and beyond to make our stay amazing. The animation team keeps u entertained. A special thanks to Juan Pablo for accommodating our needs. While with cuba u have to expect some corks. Especially post covid. Some times there are shortages of things but always replenished the next day. Beach is amazing and the location th [... read more]

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Private  - 

Verified Purchaser

Lovely Resort with friendly people!

We enjoy a small resort and this is the best! Beach, pool, dining, bars and rooms all less than 5 minutes away. Staff all friendly and ready to listen. Special shout-out to Ms Sosa, Dary, Angel, Yan and super hero poolman Mario! This was my 2nd visit and I am looking forward to returning.

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James57  - 

Verified Purchaser

Awesomely Relaxing

This was my second stay at this resort, first time was twelve years ago. For me, its about the size of the resort, and Starfish Cuatro Palmas is the perfect size. This trip, paid a little extra for a room on the resort, well worth not having to walk across the street from the econo building( which also was great). Greeted every day by friendly staff, cleaning staff, ground keepers and security staff. The food was great, plenty of items to choose from in the buffet. Each day fresh fruit, fresh ve [... read more]

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Jayv  - 

Verified Purchaser

Fun times

The hotel is small very easy to get around and beautiful views. The staff are gracious and quick to help with any concerns. Our room was ocean view a beautiful view from each door one the ocean and one the pool! Housekeeping staff do an amazing job and are very helpful. It was definitely notable there are food shortages so if you need your condiments take them with you! Also I was very disappointed they did not have wine all week! Not sure why this happened. The hotel assistant manager is  [... read more]

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Blynn  - 

Verified Purchaser

Advocate for yourself.

I am very aware that supply is short in Cuba and you have to take it in stride. I always go with a full carry on of Canadian supplies to leave. Medical supplies, toiletries, school supplies, kids toys ect. But I have a real problem when I am not provided a basic need of life. I even brought my own toilet paper but I should not have to provide my own water. We were given two 1l bottles in our room on arrival. Then nothing. The lobby bar wouldn't even give out water. So we resorted to buying at th [... read more]

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Private  - 

Verified Purchaser

Cuatro Palmas Review

Great location in Varadero Dated rooms that could benefit to be updated Great that it is only adults The lobby bartender - older gentleman is very rude! Food is bland Great room cleaning service !

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Private  - 

Verified Purchaser

Awesome stay

2nd time here and would return, easy access to beach, pool, restaurant, bar....no long walks! The beach is clean and water so clear (see colorful fish passing by). The food is delish and varied, and entertainment is awsome. Our room was well kept and cleaned daily by our maid. Stalls is friendly and helpful if u need anything. Will return again.

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