Our Verified Customer Rating 4

Our Verified Customer Rating 4

(381 Reviews)

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Private  - 

Verified Purchaser

Secrets St. Martin: Beautiful beach

The beach was beautiful however there were not enough umbrellas on the beach people were up early to reserve chairs and umbrellas and sometimes were left there empty for hours. The hotel needs some renovation hallway floors were stained. The room was clean. The food was ok. The buffet was limited not much variety. No drink service on the beach or by the pool like other secrets properties. Overall it is a beautiful location they just need to improve on service and food. Also while we were there t [... read more]

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Private  - 

Verified Purchaser

Esmeralda Resort: pas de porte moustiquaire

heureusement notre chambre etait a une extremitee alors nous avions 3 fenetres a ouvrir lorsque tu quitte l hiver ce n est pas pour t enfermer tu veut ouvrir mais pour le reste c etait une chambre confortable.Le resto de la place l Astrolabe tres bon mais redondant ci tu y soupe tout les soir .Pour l ambience un service impecable mais un peut trop europeen c est tres reposant c est pas pour moi j ai besoin de bouger,il faut absolument avoir une voiture pour trouver de la varietee (repas et plage [... read more]

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Vince  - 

Verified Purchaser

Sonesta Maho Beach: Disappointed oh my

Very disappointed in the resort. The buffet was a disgrace. same food over and over and over food was always cold. Potatoes were mostly rotten. Bacon wasn’t cooked and instead of us serving ourselves they had to serve us and when they served us, it wasn’t with a smile. It was a grin like why should I serve you many others including my wife got food poisoning . lined up in front of the hamburger barbeque next to the pool. The chef was cooking the hamburgers maybe 45 seconds on each side and it wa [... read more]

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Private  - 

Verified Purchaser

Secrets St. Martin: Amazing resort!

They are still under renovation from prior hurricanes. Was this a 5 star throughout? No. But it was certainly more than a 4.5 throughout hence the 5 star review. It appears they are choosing to spend their renovation dollars wisely. The Lobby is a great start with 5 stars, but then in the hallways to your room you may be wondering is this a 3 star? Then you open your door and it is luxurious 5 stars - the only better I have been in was in high-end Vegas. The food was fabulous, we did  [... read more]

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Sophie10  - 

Verified Purchaser

Sonesta Maho Beach: Awesome resort

Great family resort. I would recommend it to everyone. Can’t say nothing bad about it. Staff are all friendly and can’t do enough for you. John on the barbecue is great and makes the best burgers. A must try.

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McMexican  - 

Verified Purchaser

Secrets St. Martin: Complete Disappointment

The check in was odd but efficient. First impression was the complete lacking look of a luxury resort, nothing fancy by any means. Our room was pretty average considering it was a Preferred upgrade. There were severe signs of wear, mold and generally a worn out room. we had a daily infestation of millipedes. The breakfast buffet was the only morning option and it was adequate with your basic standards but again nothing fancy. The buffet room itself should have been updated 20 years ago. Lunch wa [... read more]

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Jandt  - 

Verified Purchaser

Secrets St. Martin: Friendly Place

The staff at Secrets is absolutely wonderful. We couldn't have been more happy with the care we received. The drinks are incredible and made as if they were out of a magazine. The entertainment was different overnight but great.

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Experienced Traveller  - 

Verified Purchaser

Divi Little Bay Beach Resort: 3* ? Hah! Maybe 1 1/2 *

The Sunwing Rep was not in the airport terminal with the other reps, she was outside on the sidewalk. No contact information was provided and she did not appear at any other time even though she was sorely needed later. See below. We were placed on the second floor of what must be the original hotel. Since Dorothy has a disability we asked to be moved to the ground floor, which was granted. This room was beautifully situated directly on the beach. It was close to the Office and a short distance [... read more]

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Private  - 

Verified Purchaser

Sonesta Maho Beach: Three star resort

Hotel is older.. Our toilet backed up 3 days out of 7 ..Our room faced the rear of the hotel, which has propane tanks, maintenance bldgs etc. Not very scenic. There was also an unpleasant smell, intermittently, so we didn't use the balcony. Pizza station is really good, as is the coffee bar in the hotel... Overall, would consider it a 3 star resort

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Dale  - 

Verified Purchaser

Esmeralda Resort: Very comfortable resort

Easy to access from main road, essentially its at the very westernmost end of Orient beach so almost impossible to get lost. Cottages were in good condition, some "openings such a s sliding doors, Florida windows etc, had corroded hardware, door bumpers missing, but all very small stuff. The front desk staff were very helpful, especially Felix. Great location with decent peace and comfort after a day on the busy Orient beach.

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Private  - 

Verified Purchaser

Sonesta Ocean Point Resort: Beautiful Resort

Just got back from a week here. Cannot complain one bit. Food, service, staff and resort is wonderful. I would recommend it to anyone. Was nice you have access to Maho Beach resort as well but we stayed mostly on Ocean Point side as it is adults only. Ms. Sheryl at the pool point bar is a gem! We’ll be back for sure! Until next time

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Private  - 

Verified Purchaser

Sonesta Maho Beach: Wonderful vacation

Great resort, 5 mins for airport, well maintained, clean, food was very good at all restaurants. Just be warned the beach at the resort is man made and not right off the water. You have to walk down to Maho Beach.

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Private  - 

Verified Purchaser

Sonesta Maho Beach: Wonderful time at Sonesta Maho Beach Resort

Excellent location only 4 minutes away from the airport. The lobby entrance is for Sonesta Maho Beach while the Ocean Point is in the back a little way further. Located close to the airport, if you’re a fan of watching planes land and take off, this is a unique experience. The vibrant Maho Village is also just a short walk away, offering restaurants, shops, and nightlife. However, while the airport is close by, the noise from planes didn’t cause issues for the stay there. The rooms are s [... read more]

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Private  - 

Verified Purchaser

Sonesta Maho Beach: Great resort if you can get a deal

Overall this was a great resort for the price we paid. The rooms are nice, although there was a sewer smell to the rooms. But this is limited to Garden view rooms, which are facing the sewer. No matter how much we tried to remove the smell, it always came back. Per discussions with other guests, they did not have the smell, but they were facing the swimming pool, and did complain about the noise, which came from the pool. we did not use the pool, as the smell of chlorine deterred us fr [... read more]

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Rene and Paul  - 

Verified Purchaser

Sonesta Maho Beach: A Good Time

I think we picked the wrong room. We chose a Superior King room and these rooms are located on the street side of hotel where you hear club music all night until 4:00am. This was Thursday through Tuesday. Also, fifth floor has a smell of sewage. So if you stay then ask for a Oceanview or Island view or Pool view otherwise it will be a bit uncomfortable. The food was good and Italian restaurant was best. Beach is great but a bit rough. Pool is okay too but we never used it. Location was great. Ai [... read more]

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Tetyana  - 

Verified Purchaser

Esmeralda Resort: Amazing resort!

It was our first time in St.Martin, we had the blast! Everything was excellent! We had amazing room, wonderful swimming pool, the most delicious with excellent service restaurant and the last and not least - very helpful and extremely pleasant resort staff! We definitely will be back! The beach is really really beautiful, extremely beautiful mountains around!

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Private  - 

Verified Purchaser

Sonesta Maho Beach: Sonesta Maho Beach

The walls in the room was durty The floor was clean The bathroom was nice and clean You should clean the wall Very nice view on the 10 floor. To close to the airport. Too nosy airplane comming every 1are 2hours

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Private  - 

Verified Purchaser

Divi Little Bay Beach Resort: We will return!

Very quaint and relaxing resort. We will return. One troubling situation is the small space two parrots are living in. The space is so small they fought and it needs to be at least two or three times the size.

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Private  - 

Verified Purchaser

Secrets St. Martin: Terrible Resort !!

The resort is scheduled to be closed at the end of April for renovations so they let thing go. We had no knowledge of this nor did the other guests -- The Pool was green and not working they advertise this to be the biggest Infinity pool in the Caribbean what a JOKE !!- Really sad it was slimy and green full with algae !! They where running out of inventory ( Alcohol and Food ) Only half the staff where working if that, But I must say the staff that where working did their best to keep the g [... read more]

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JJKD  - 

Verified Purchaser

Divi Little Bay Beach Resort: Amazing Vacation

This was the best vacation resort we have visited. The room was spacious, and clean. Our room was at the opposite end of the resort as the bar and restaurants, which was perfect as we like it quieter. Even though it was close to the Infinity pool, it was tranquil, with little noise. This pool was perfect for us, as it was not very busy. There were other pools, but they seemed busier, which might be perfect for some people. The restaurants offered a variety of choices. Our plan only included brea [... read more]

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