Beautiful Spot!

Just back from an amazing week! The service and drinks were incredible and you certainly can’t beat the weather! We highly recommend the Rythms of the Night excursion - delicious food and spectacular show! The food on the resort was just ok - we were expecting more variety at the buffet but we did enjoy the Asian restaurant. We were traveling with an 11 year old so we could not eat at the Italian restaurant and instead went to Dolce Vita in town on the boardwalk - service and food was excellen [... read more]te!! A couple of words of caution.... when the water is low in the pool, the edge of the pool on the ocean side becomes very sticky with some unknown varathane type substance. Do not sit on the wall with your feet in the pool. Whatever the substance is, it will stick to and ruin your bathing suit. One other caution, we purchased a bottle of Don Julio from the tequila cart - it is $20 US cheaper at the duty free at the airport. Lesson learned..lol.

Nice resort

Nice and clean resort good location. Beach is rocky friendly staff. Pools are nice.Dress code for male at Italian restaurant is ridiculous. Food is good. Would recommend this resort. Nightly entertainment is ok.

Wonderful Resort

We were very impressed with the grounds, our room, the food, the staff, and the location (close to town). The week we spent here was so relaxing. There was always a lounge chair available by the pool or beach, and the staff were so friendly and helpful. We avoided the talk about time-sharing, but it was a bit awkward. The room wasn’t always made up until later in the day, and my main disappointment (even though it is very small) is that there was no lotion provided with the other toiletr [... read more]ies. It is so nice to put on after being in the sun all day, and I didn’t bring any with me, as usually there is a bottle of skin lotion.

Nice Resort

This hotel is class A in every regard. rooms were clean,modern and spacious pools were warm, lots of chairs at pools and beach, waiter service for drinks were great both at the pools and beach. Omar was our favorite drink waiter at the pools. Great location, walking distance to the malecon. Food was good at buffet as well as the ala cartes. Staff were all friendly. Nightly shows were very entertaining. Would highly recommend

A great vacation at Now Amber Puerto Vallarta

We just got back from a weeks stay at the Now Amber Hotel. The hotel is extremely well kept, beautiful, clean and the staff are very professional and attentive. We stayed at the hotel a majority of our stay in Puerto Vallarta, as the kids really enjoyed the pools and beach. After a couple days of getting comfortable, it felt like home. There are lots of food options at the hotel including the Carnival buffet, An Italian, Asian-inspired, Mexican, and a Steakhouse. Our favorite was the It [... read more]alian restaurant. (Beef carpacio was the best part). All in all, the food was good, but nothing mind blowing. We usually didnt have any trouble getting seats. There was lots of activities at the resort that we used more so near the end of the week. Activites included: rifle shooting, volleyball, aerobics, yoga, kayaking, paddleboarding. There is a good kids club for the kids to particpate in many different types of activities daily. We got to participate in a baby turtle release during our stay as well. Great experience. The nightly shows were fun. My favorite was the Beatles show. As i mentioned earlier, the staff was great. The bartenders and servers were quick and remembered our names. The ladies at the coffee shop were very kind. The front desk staff helped me break down big bills in pesos down to smaller amounts for tipping. The cleaning crew did a nice job with our rooms daily. I definitely recommend this to families. If you want adults only, the partner hotel next door called Secrets is a good option too. You can go to any of the restaurants and shos between the two hotels.

Just okay

Did not like the food, very sub par. 3/4 of us got diarrhea. The hotel doesn't use straws for their drinks for environment purposes but a pina colada is not the same without a straw. The Explorer's kids club also told my children they had to leave 10 minutes before break time at 5pm. My kids were sitting alone in hotel for 10 minutes waiting for us outside of explorer's club. Wasn't impressed with that at all. Pool was very dirty too.

Awesome resort best value for your vacation dollars!!!

I have to say that everyone treated us very well here and made us feel very comfortable and welcome. The room had a great sea view and the weather was just great! Cleanliness and comfort was excellent. Service was exceptional!!! I will definitely be back to this place :)

Amazing resort

What a beautiful hotel! There is always something going on, weather it's a reggae party on the beach to bbq's for lunch with events, they sure go all out. Great entertainment every night as well. Rooms were a great size and we had a beautiful ocean view room. I enjoyed listening to the waves every night. We also took advantage of the golf and played 3 rounds at Vista Vallarta and 1 at Marina Golf Course. We would definitely recommend this hotel. Looking forward to returning.

Very Impresed!

Luxurious hotel that offered quality service. All employees were fantastic, they went above and beyond to make sure you were well taken care of. One of the best all-inclusive experience. The food at this resort was outstanding. The rooms were excellent, very luxurious. The sunsets every night from our balcony were just gorgeous. We were pleasantly surprised to discover how beautiful PVR is. We will be returning to PVR since we enjoyed it so much. Thank you to our travel agent Cassandra Royle fro [... read more]m Trip Central, for strongly recommending this resort for us. She selected the perfect vacation for us. If she didn't recommend it, we wouldn't have gone.

This was one of the nicest resorts we have stayed at

everything was perfect from staff to the hotel room.the grounds were beautiful and always clean.the entertainment in the lobby area was nice touch in the evenings when person could wind down and relax.

ANOTHER PLEASANT STAY

This is my second stay at Now Amber--and I would indeed recommend this to a friend. We stayed in the preferred club, and do think this is worth the few extra dollars-much smoother check in and out, as well as the nice bar on the second floor. This resort has a great location, a vast choice of pools, excellent food and attentive staff. The gym is well appointed and generally quiet. The views are spectacular. I must say that I was fatigued by the alcohol fuelled crowd at this resort, but you can  [... read more]distance yourself from these folks with a well chosen location during the day at the beach.

Amazing resort with Unbelievable Kids Club

The best thing about the resort is how friendly all of the staff were. At the buffets and pool area the waiters were amazing. The food at the al la carte's was very comparable to other resorts maybe even more on the average side. The Kids club was amazing. Very secure and I felt very comfortable leaving my kids their for activities.

Great Resort

Resort was amazing, food was great...beach very rocky. *Jorge at bar was amazing. *Cynthia and Daniel at Preferred Club were amazing. Not sure the Preferred is worth it as our friends were staying in the main building and they got everything we did....first night we ordered a bottle of wine for our room, they charged us for it. My friend got a bottle of wine in her fridge.

Amazing Resort, Great Bang for Buck!

The resort is not too large or too small, just right to be comfortable with adequate pool space and sun chairs without having to fight over. Nice decor in the rooms, the food adequate, the staff friendly.

Now Amber - Trip of a lifetime

Everything at this resort was top notch, Rooms, food, service. If you are a beach person, probably not the place for you. That said, everyone should stay there at least once!! A trip that will will remember for a lifetime. In fact one week is probably to short with all the restaurants!. Its a 40 minute walk to downtown, which was just beautiful. Very safe!

Service is amazing!

This resort has incredible staff. They are top notch when it comes to service! The room was very nice. As were the pools and gardens. Food was the best we've encountered at an all inclusive. But in saying that we did have some dinners that were not as good as the others. We didn't like the beach, and for us, that would mean we would not return. We are used to long strolls on white sand and clear turquoise water. It was too rough and dirty looking to go in. We knew that going in but thought we'd  [... read more]give it a try. The other problem we encountered was the noise. It is very loud in the hallways. And also the music coming from one area would be great but between the lobby bar at both Secrets and Now Amber as well as weddings or events at the pools it was insane. Four different types of music echoing off the walls is a bit much.

A Home in Paradise

Never have we felt so welcome and relaxed as we did at Now Amber. The words of one server in the buffet will resonate with us forever. When we attempted to apologize for adding another part to our table his response was "do not apologize this is your home". This is one example of the excellent service we received by the resort.

Love Now Amber

This was our 3rd stay and this time we brought 2 other couples who were as impressed as we are.. I absolutely love this resort.. Everything is top notch. Drinks are good, food is excellent, rooms are fantastic, grounds are kept nice, bathrooms are clean and the entire resort is well looked after. The staff is by far the best ever! From waiters to front desk to housekeeping to bus boys.. Location is fantastic as well..

LOUD, LOUD, LOUD!

Spent 7 nights at Now Amber and the late night noise from parties on the beach and events at the open air amphitheatre made my relaxing vacation horrible. When I spoke to one of the managers about this, he replied that it was "something they were working on." I found the food to be average. Room service was very slow, food was mostly cold and bland when it arrived and the portions were VERY small. The restaurants were a bit better in portion size. I also found the service to be lacking. I travel [... read more] as a solo and it seemed as though the staff catered more to couples and/or groups. I don't drink alcohol and I suspect that this may have had something to do with the poor service as well. Before I arrived, I spoke with the general manager via email and requested that there be extra water and coffee in my room during my stay. I confirmed this request with the front desk when I checked in and yet I still had to call down 4 times before I even got extra water in my room. I would not recommend this resort to others.

Superb place

The resort is amazing. Accommodations, food and service was top notch. We travelled with two kids (10 and 8) and they had a blast as well. The hotel grounds are beautiful and offer good choice of pools and activities for everyone. This was our second time at Now Amber and we are still very impressed.