Our Verified Customer Rating 4.4

Our Verified Customer Rating 4.4

(52 Reviews)

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Ken & Elaine  - 

Verified Purchaser

Azul Ixtapa Resort

This resort was overall excellent. Starting with the reception, the staff made quick work of getting us to the reception desk off the bus very quickly and with a big smile. We we're offered a cold drink as soon as we stepped off the bus The Porter's had our bags waiting to go to the room once we we checked in by the friendly front desk staff. We we're in our room in under 10 minutes. The room was spacious and very clean, which the house keeping staff kept up all week. All the staff throughout t [... read more]

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Bori  - 

Verified Purchaser

Great clean and location hotel. Staff is wonderful...

Every thing is great. Two things need to be solved: 1-Smoking free every where in resort, including at the beach. 2-The exhaust of washrooms spread the bad smell to the walking paths. It should direct to some where else.

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Private  - 

Verified Purchaser

Gorgeous

This is one of the most beautiful hotels I've been too. Excellent food and very friendly staff. I will definitely go back. Awesome pools. Al a carte was divine. Catering made us feel like royalty. Access to the bus to go into town was easy. Room service was top notch

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Favbro  - 

Verified Purchaser

The Hidden Gem

Azul Ixtapa was an great experience! pros: a) the staff was helpful and ready to make the trip enjoyable b) a lot of activities around the resort for kids and adults c) a short bus/ cab ride from the city 5-10 minutes depending on traffic d) beach bars close by e) the ferry to people over the Island is a short walk. (on the island their is shopping, beach bars, fishing, and snorkeling)..avoid the ferry on weekends the lines tend to get long if your not their early. f) the maids came to  [... read more]

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Maryam Mahboob  - 

Verified Purchaser

Yes ! it was amising plesce . I loved everyting that i saw there .

I like the hotel , the pools , the beach , the food , the room , the service was vary vary good and vary friendly people that is way i love to go back there . the only thing that i do not see , was boiling eggs at breakfast. i herd some of the guests was asking , ( sorry that wasn't big dale but i like to writhe it down ) But the rest was amusing , the trip i had in Ixtapa - AZUl Resort , for me looks like i had dream . thanks

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Cath  - 

Verified Purchaser

Family resort

The resort is beautiful and very clean not overly big! This resort is very family oriented so lots of children and a ton of things for the kids to do! We did not travel with kids so we looked for the adults only pool and there wasn't one! The ala Cartes were great but the buffets were very small with the same foods every day...you can only book 3 ala Cartes a week! Kayaks and bike tour was fun to do and included!

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Private  - 

Verified Purchaser

Great Resort

This was a clean friendly resort with great rooms, food and service. Good for families as there is plenty to do for the kids. Handy bus service for getting into either Ixatapa or Zihuatanejo. Would go back here in a heartbeat.

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Private  - 

Verified Purchaser

Excellent Family Resort

This is a great place for kids between 5-12. Excellent kids club and small water park. The food was above average; the oyster bar was our favorite. The cleaning staff, bartenders, waiters were great. Clean, bright and cheery with great weather. I recommend this place as a family destination.

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Private  - 

Verified Purchaser

Perfectly Ok

I thought this hotel was fine. Room was clean and food was good. Pools are clean and the bar service around them was pretty good. Staff were helpful and friendly. Make sure you check what your getting with your room booking so no surprises at check in...All in all we were generally pleased.

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Agnes  - 

Verified Purchaser

Highly recommend!!!

We stayed at Hotel Azul Ixtapa from Jan 19 - 26, 2017. Weather was fantastic! This is an amazing place for families with younge kids (water park and kids club up to 12 years old). Very clean, excellent service, beautiful pools, great food! Definitely come back!

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Karen57  - 

Verified Purchaser

Amazing place

This hotel is north of xtapa near playa Linda. A very beautiful location right across from ixtapa island. Very clean resort but has lots of stairs but there are elevators to use. Food was very good for resort food but strong Mexican influence. Snack bar was great. Burgers. Fries. Pizza. Pools were warm to swim as well as the ocean. Lots of free activities like kayaking, sailing and biking. The beach isn't real nice sand but very wide and level. It was easy to walk on and push strollers [... read more]

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Private  - 

Verified Purchaser

Very relaxing genuine holiday

The holiday got off to a rocky start, our flight was delayed causing arrival at 10:30pm instead of 7:30pm. A lot of confusion at the hotel with the crushing throng added to our apprehension. That was the start. After getting a decent night we surveyed the beautiful resort which is spread out along the beach and pool (two large) where we found the grounds and hotel were attended by a well organized and substantial staff. The staff were pleasant and looked to fulfill our every need. It is a v [... read more]

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Private  - 

Verified Purchaser

Would not return

The location of the resort was beautiful. The food was very good but the variety was lacking. Aside from the al a carte the buffets had the same food everyday. The lobby was very uninviting and the lobby bar did not open until 4:00. There was no coffee bar/cafe you had to go to the buffets to get a coffee in the morning. Nothing remained open past 11:00pm for food snacks or drinks The pool was overcrowded very difficult to get a chair if you were not out to save a chair before 7:00am.

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DANNY1961  - 

Verified Purchaser

A GOOD RESORT FOR ALL

FRIENDLY PEOPLE, CLEAN RESORT AND GOOD AND TASTY FOOD. I ENJOYED EVERY MOMENT AT AZUL IXTAPA. MY ONE WEEK WENT BY SO FAST AND I WILL DEFINITELY REVISIT. I WILL RECOMMEND ANYONE TO VISIT THIS RESORT. YOU WILL NOT HAVE ANY REGRETS.

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Buddyboy 1  - 

Verified Purchaser

Fantastic Resort

The Azul Ixtapa Resort was one of my favorite trips to date. The hotel is absolutely beautiful and the staff there were so friendly and helpful. The hotel was immaculately clean and the rooms were spacious with a great ocean view. The food was excellent with access to many great restaurants on the resort. The beach was great and the ocean was warm. The weather was fantastic - Sun, sun and more sun! The night life was slow so if you're looking to party you can take a taxi into Ixtapa where you'll [... read more]

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Terry 58  - 

Verified Purchaser

This was a fantastick Resort

i cant say anything bad we had a great time and will go back the rooms were very clean, the stafe were very friendly the food was good, just a great vac.I told my daughter the place was great for kids so much for them to do.

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Cono  - 

Verified Purchaser

Great,Clean,friendly, resort

Oyster Bar, and the Medetranian restaurant was a five star plus, Disco great, but was only open Friday Saturday and Sunday. Grounds was well maintained . Children's water play area well thought out GREAT. Swimming area's and beach had life guards on duty all day untill Seven PM. Never been to a resort that had so many public bathrooms. And we have been traveling for over fifty years. beach hard dark sand,mud like. The island Ixtapa beaches are beautiful only a boat ride away only four dollars, A [... read more]

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Rugbyguy  - 

Verified Purchaser

Perfect for families!

We had a great time with our family of four. Our kids are almost 4 and almost one. Our oldest loved the pools and the water slides. Lots of families and other kids to play with, it was great. The view from the rooms are amazing, great sunsets every night. No issues with food at all. Buffets and a la carts were both good. Staff and service were amazing all week. The poolside waiter service was a nice touch. Very short shuttle from airport to hotel was a huge plus while traveling with young ki [... read more]

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Lorr  - 

Verified Purchaser

A Mexican jewel

We really enjoyed our time at the Azul Ixtapa. Amazing ocean view from almost every room. Excellent service. Delicious food at the al a cart restaurants. Evening entertainment was good - the dancers are very professional.

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Sue Yao  - 

Verified Purchaser

Far Exceeded Expectation!

Almost all reviews say it's a wonderful resort and how true! It's clean, well-kept, well-run, staff well-trained and motivated. Especially impressed us are the servers at the a la carte restaurants, they are very professional and proud of their work and made us feel we are in truly 5-star restaurants. We are lucky to get a one-bedroom suite without having to pay extra and everyday after the scorching sun we looked forward to cooling ourselves down in our big, clean and nicely-decorated room with [... read more]

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