Our Verified Customer Rating 3.9

Our Verified Customer Rating 3.9

(376 Reviews)

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Private  - 

Verified Purchaser

Beautiful people and resort

I would highly recommend this resort 😊 the beach was to die for. The bartender at the beach was spectacular! Food was so so . But that’s expected in Cuba . We had an ocean view room and it was nice just sitting out on the balcony listening to waves. Give this resort a chance you won’t be disappointed!

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Chris10Obrien  - 

Verified Purchaser

The best!

The resort was clean rooms were comfortable the food was plentiful and tasty. But the real hidden gem is the staff. They go over and above to make your stay the best! Here is just a few of the amazing staff Animation team Pedro Ariel Adrian Pupy Jamilah Bar staff Caesar Remberto Adis Leivys Yulier from the pool bar! Yudenir Dayana Yulier Reiniel Customer service Miguel Leidys Food and beverage boss Eduardo Entertainment boss Girlaldo Yandrey You will no [... read more]

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Private  - 

Verified Purchaser

Great

Our hotel need some TLC...but this will happen with new management. This is my 4th time there and the Cuban people are amazing at this resort!!!! The food was good! We will definitely go back next year !!!!!!!

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Duker  - 

Verified Purchaser

Good resort

The hotel over all was more than I expected. Pools and beach area nice. Drinks were all good. This is Cuba, the food was ok always something to eat. The al cart restaurants were very good. Rooms were clean and comfortable. Can't really say anything bad about this resort. We have been to cuba several times and would not hesitate to go back to this resort.

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Deanie  - 

Verified Purchaser

Best resort I have stayed at in Cuba

The resort is very clean , functions and waterfall working ... some minor repairs are needed and lights replaced for nite stools. Food is the best .. fresh and the bread is wonderful. Pizza cooked to order, bbq hotdogs are wonderful and they have French fries...bring ketchup. And the ice cream stand is open most days. And the distance from the pools ...yes there are lots of pools to choose from...to the beach is maybe 100meters

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Gigi  - 

Verified Purchaser

Stay at Cayo Santa maria

The resort was very nice clean and the people were great. I find the rooms to have lack of everything . The soap were never replaced neither the garbage bags. Food was ok but seems to be running out of food a lot. Sunwing représentative was very nice when we went to the meeting. Said if we need anything they will be there . We had a hard time finding them thruout our stay

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Debra  - 

Verified Purchaser

Good Resort

The hotel itself, grounds and pools were well maintained. Average Cuban resort with above average main pool area and beach. The food was nicely cooked however the choices were a lot more sparse than usual. I felt the day and night entertainment could be a bit better. Definitely one to put on your short list!!

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Taylor19  - 

Verified Purchaser

Great deal but food was the worst I’ve had in Cuba :(

Everything was beautiful. From the rooms to the pools to the beach. Entertainment was Ok The only things I have to complain about is this resort is very far away from everything and the food was the worst I’ve had in Cuba. It’s about a 2 Hour Drive to the airport Not really any markets around or much to do unless you want to spend a ridiculous amount of money. ( over priced )

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Private  - 

Verified Purchaser

Beautiful and relaxing

We had a great week away at this resort. You can tell that it was a bit run down but there was a lot of work already done during the week we were there! The previous owners let it go but the new owners seem to be doing good things! It has an amazing beach and great pools. There wasn't the best variety of food but the food was good! The snack bar had delicious pizza! All in all a great trip to Be Live Cayo Santa Maria.

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Private  - 

Verified Purchaser

Great resort Great price

The hotel is a large resort with nice beach and fantastic pool layout. Rooms are large and fairly comfortable. All the staff was fantastic Food was not bad a lot of variety but pretty much the same thing everyday. The specialty restaurants were pretty good also. if you are looking for a cheap getaway this one works. .

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Alen Anwar  - 

Verified Purchaser

Amazinggg

The resort was beautiful. The food also was delicious. Clean pool and beach 10/10. Service was excellent. Lobby lounge was fun to spend the night there having a drink. And listing to the music I would give them 5 stars

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Billy V.  - 

Verified Purchaser

What a Lovely Experience!

We were able to walk the length of this Resort twice each day after meals for exercise. Exceedingly pleasant and helpful staff,:from Janitors to Managers. Clean beaches & spacious (I do not use public pools). Rooms are well kept, although we killed a few small roaches (cucarachas).But I did not report it. Management could be more pro-active in the information category: 1) Provide written info in each Apt./Room (Habitación), e.g.: Tel #s to dial for Reception, Office, etc. I usually visit [... read more]

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Private  - 

Verified Purchaser

Amazing staff at the resort

Our experience with this resort was terrific although they are updating things and doing some painting, we were never disturbed. The room was clean and quiet and the staff who cleaned our room was efficient and left many nice touches. The beaches were beautiful and quick to get to. Lots of shade and sun. Beautiful sand and the staff on the beach were quick to help every morning. The food was plentiful and good. Lots to choose from and again the staff was quick to help and kind to speak t [... read more]

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Shini  - 

Verified Purchaser

I loved this resort

The staff is the best !!Great people we also liked the food. They had good seafoods and fish.Drinks where very good. The entertainement team was nice ! Made a lot of friends. We will go back for sure.

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Vlad B  - 

Verified Purchaser

Amazing!!!

It's very clean resort, very clean room, 3 pools across the lobby (one in process to repair broken tiles) and one located on the West side of resort. The Ice Cream place operational from 10am to 4 pm, Kids Club, Beach towels, Buffet restrain, Snack Bar, beach bar, two pool bars, bar on Lobby, GYM, tennis court, mini bar, Free Safe Deposit in the room, and free 1hr wi-fi per person daily. (Me and my wife had 14 hrs of wifi for one week). The amount and varaity of food were enough for me and my  [... read more]

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Private  - 

Verified Purchaser

Nice experience, amazing beach!

The hotel is located approximately 2h drive from the airport. The staff is very friendly and helpful, modest choice of food, the beach and the sea are really amazing! Daily night shows. Cheap, worth its price.

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Wilson's  - 

Verified Purchaser

Enjoyable Resort

This would be our second time to this resport. The best part of this resort are the people that work there. Many gave extra efforts to ensure we had everything we needed. Recommended to all.......

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Private  - 

Verified Purchaser

Everything was horrible

The food in this Resort is not even one star Worthy. When I opened the cloth napkin a cockroach came out. the prices for a la carte items are exorbitant and once ordered it is undercooked the only good thing about this place was the beach itself.

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Rori  - 

Verified Purchaser

Wonderful resort Grant Tulip

We were thoroughly enchanted with the grand tulip resort in in Cayo Santa Maria The staff were exceptional always at your beck and call and so hard working The pool area was great but the beach was heaven The food was good the desserts delicious will definitely go back👍🏻❤️

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Private  - 

Verified Purchaser

Beautiful resort

We were very happy with the resort. All the workers were extremely friendly and couldn't do enough for us. We have been to Cuba 5 times and we know the food is ordinary. This hotel had good food, but did not change the menu. So for 7 days you had the same choices. The beach was gorgeous as were the pools. Never a problem with chairs. Always enough. Went to the market place called Esrella. It was beautiful. Many artisans. Taking a taxi was very reasonable. Ask for a vintage car. Such fun. All in [... read more]

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