Fantastic Resort

The staff at this resort bends over backwards to make the visitor happy. By far the cleanest place you'll ever stay. The food was delicious, the drinks superb, and the service just fantastic. Our only complaint was the floor in the shower. It was extremely slippery when wet. But neither of us fell so, yippee.

Excellent resort a real 5 Star

Wow a real nice place to spend a family vacation and build memories. Great place great beach great service great food, looking forward to returning in the near future again with whole family and friends

Amazing Resort

This was hands down the best resort ever! Amazing people, amazing food. It was an amazing experience. The all inclusive package was incredible. It was safe and comfortable. I would go again in a heartbeat!

Very good

The grounds were fantastic View from room poor Food very good Hallways very dirty Staff very friendly and excellent Beach and water very clean, no rocks in the water. Beach cleaned of weeds twice a day

All around 5 stars

We just had an incredible family vacation! Beautiful resort, fantastic food, excellent service and a play area for kids of all ages! I would highly recommend this resort especially the swim up pool! It was so nice to be able to do something while our LO napped.

A Must Go resort! :)

Very impressive resort! My mom and me were really enjoyed this experience! Resort is very well designed &located at the other side of Cancun, much more quiet and relaxed; the resort has a very nice layout, beautiful white sand beach, clean&chic interior design; also, they have friendly and helpful staff; Great selection of restaurants(doesn't request reservation, show up anytime at ur convenience &your choice), room service(included) & bars; they also provide guests daily scheduled &activities t [... read more]o keep your vacation fun & entertained. Definitely recommend anyone to go; well in fact, I've already recommended my colleagues to book the trip ;)

We just loved our trip to the Finest Playa Mujeres

We had the perfect vacation! Enjoyed every aspect of the resort: beach, pools, food, drinks, kids club but mostly fascinated with the Mexican customer service. Special mention to Carlos and Luis, servers from the pools area, Oliver a super nice and friendly bartender, Paulina from The Sweet Corner, the people from the restaurant Legends, Emmanuel from the Kids Club but in GENERAL all the people there who were so nice and polite with us and our kids! THANK YOU. Coming back for sure!

Best time ever

My daughter & I just returned from a fabulous time. We were met at the airport & from then on to almost perfection. We originally booked just the junior suite but upon going down to the beach we realized we would prefer the adult only section. There were so many children around 3 and under. They were basically good - the parents - not so much. We upgraded & moved the next day. Awww bliss. The food was great - lots of choices - gluten free, vegetarian, fried & fattening - French, Italian, [... read more] Mexican, whatever you wanted and beautifully served. Our rooms were large & decorated sparsely but very tastefully. The bed was so comfy. The staff were so friendly and professional. They remembered our names which just amazes me how they do that. I wrote down their names but lost my paper but it would probably be unfair to single out one or two they were all lovely. The grounds were well kept & my daughter loved the gym. All in all a terrific holiday.

Great for families

We were traveling on our first international trip with our 7mo old baby. This hotel was perfect for that! There was a heated kids pool, and the ocean waves weren't so crazy that we could go in with baby. The hotel grounds were nice and modern. The staff was amazing. The only drawback for me personally is that you can't see the ocean from many areas of the resort (pretty much all areas except the beach itself or the beach restaurant). We got a swim up room which was ideal with a baby since he cou [... read more]ld nap inside while we enjoyed the sun with our baby monitor.

Close to Paradise

My husband and I traveled to many all inclusive resorts but this one is now our favorite. The pick up from the airport was just perfect; on time, in a well air conditioned car, with a well spoken and polite driver -provided by Best Day. The hotel was almost haven...starting with the check in which was quick and smooth and professional.The main hallway and reception look very classy, air conditioned and not crowded. The grounds a well manicured, a classy music plays in the background with a w [... read more]ell adjusted volume, the staff are well trained, polite and discrete. I have not seen the maids once in eight days but the room was cleaned once we left the room; I had to go back a few times, in about one hour after we left and the room was already done. The fridge was stocked daily with our preferred drinks - Heineken beer, red wine...we just have to ask for what we needed. The restaurants are amazing - don't worry about reservation, just show up and you will be accomodated, if they were busy they would just tell us when to come back, but this was never more than half an hour later. The Surf and Turf serves lobster and steak to die for, so is the Steakhouse and the French Restaurant is exquisite. All the waiters are again well trained, polite and knowledgeable about the foods and drinks served. The pools and the beach are very nice, I saw them checking the ph of the water in the pool one morning; you can find clean towels everywhere and they are not obsessed with returning them and checking the room number like I've seen in other resorts . They had a few theme nights - Halloween, Mexican and Bollywood - which were perfect in terms of arrangements, music, food and service.

Great Family Resort

This resort was amazing! Food was great, the service was amazing, and facilities were first class! I would definitely go back to this resort! Also for those who have kids not to worry the Finest has an excellent Kids Club that is fun and engaging.

Very relaxing resort

The grounds were beautiful and beach was clean hourly. The food and service was first class. The room was comfortable and clean. The morning biking was a great start to the day. The beach service was fast.

Wonderful Resort

Everything about this resort is great. It is a more expensive resort and smaller in size but that means nothing too far away. We never had trouble getting into a restaurant or getting lounger in the sun or in the shade at the pool or at the beach. Food was great. Room was great.

Fantastic resort

Everything was clean and fresh. Staff was everywhere and extremely pleasant. There were always spots on beach or near a pool. There were lots of pools so nothing was crowded. Never a line up at the restaurants either. I believe there were about 11 restaurants. All food was delicious. There was always something nearby and open for eating. Lots of bars around as well. Never had to go far for a beverage. Kids were allowed on this resort but not once were we annoyed. There are some areas for eating  [... read more]and drinking and swimming that was off limits to kids. The rooms were cleaned twice a day. There were also festivities put on nightly and themed meals every other night. Loved the resort. We will be back.

Fantastic

Great organization, Good customer services, plenty of restaurants, Beach is good but needs more cleaning of the ocean beach algae Rooms for elders and families with kid should be given in buildings closer to the facilities.

Ideal for kids or adults only

Truly beautiful and clean! Kids area and adults only areas for all ages. During the slow season, the restaurants do not take reservations so some nights the wait is long, especially when kids need to sleep. The dress code and footwear for the dinner buffet is a bit strict. When rules are made, the hotel should stay consistent and stick to them

A great trip

This place is amazing...the rooms, the grounds, the food, the drinks, the staff, the pools.... what I would say I liked least about this resort was 1) the beach--there is quite a bit of seaweed and 2) the concept of being a member of the finest club or not-- this is a fairly pricey resort (even if you do not take the finest club package)-- so the fact that non members don't get to enjoy a lot of the perks that members enjoy can sometimes make you feel like a second class citizen....

Amazing resort- plan on returning soon!

It was our first stay at this new resort. It is clean, food is very good, beach is great and you can walk for a long time. All is perfect and we plan on going again soon. N.B. rooms maynot be not ideal for persons that are not a family since the shower is a glass shower and that there is no door to the bathroom.

Not a 5 star resort.

Grounds great. Rooms and restaurants look very cheap/ Ex beds do not have cover. Restaurants look like you are at fast food court..... Most of the restaurants staff do not speak English. Waiting for food is too long.... The staff at Finest Playa Mujeres have a LOT to learn from Excellence Playa Mujeres and The Beloved

Fantastic Stay at The Finest

This hotel is a delight! Exquisite food and courteous staff. The rooms are spacious, well laid out and contain everything your need. The beach is large and gorgeous with clean clear water & beautiful pools!