Couples Tower Isle: Excellent resort

The staff was outstanding, everyone spoke and always had a smile! The food was a bit spicy but on a scale of one to 10, we would say a nine. Always plenty of variety and excellent desserts! The only drawback is the long drive from the airport .But the staff and location help you to overlook the one drawback!

Couples Negril: The best place to be in Jamaica!

This was our second time at Couples Negril and it continues to deliver. The resort has old charm feel, not very fancy, but it’s clean, functions well and has everything you could possibly need nearby. What makes this place incomparable is the staff! So friendly and welcoming. They treat you like family. The food is incredible, not a bad meal. The desserts are tasty too! Lastly, the beach at Bloody Bay is something that must be experienced. Warm, calm waters, tons of sea life, and no seaweed. Cou [... read more]ples Negril offers daily snorkeling and glass bottom boat rides and a catamaran trip 3 days a week. So much to do and experience and it’s all included.

Couples Swept Away: Great Resort

This was our first visit to the resort and it didn’t disappoint. Although the rooms are a little outdated they were very clean and well maintained. The service in all aspects was very good. Staff was extremely friendly and helpful. The food catered to all nationalities and was good. The beach was amazing.

Couples Negril: Our Favourite

Second time around for this resort and loved it. The staff - shout out to Nelie, Elke England and to all the wonderful staff who go out of their way to ensure you have everything you need. Loved the addition of coffee and banana bread delivered each morning to our room for breakfast. Our favourite thing is never having to search for a spot on the beach, shade or sun. Simply the best. Food is excellent. We have already booked our return visit.

Couples Negril: Charmimg resort

Couples Negril is a charming get away in Jamaica. The rooms are clean and spacious with lovely balconies. The grounds are delightful with lush tropical vegetation and fish pods. The beach is amazing. Because it backs onto the highway and small airport we would recommend asking for a room toward the front of the property. It is smaller than some hotels , quieter,and there was never a problem with finding a beach chair.The staff were friendly and polite.

Couples Tower Isle: Lovely resort

Had an enjoyable week here. Room was clean and had all we needed. We were on the garden side. Very lush view, but next time I would go for the ocean side. Food was excellent. Bayside was our favorite. Only drawback for me was the amount of stairs because of sore hip and the beach is very small. Other than that would recommend this resort. It is small and we did meet lots of nice people. Shout out to Kay Ann.

Couples Negril: A Stay In Paradise

We have now stopped Caribbean island hopping, as we have found the perfect resort for us. We had the best room, 1101, what they call the Party Room, closest to the beach. The pictures didn't do the Beachfront rooms justice. Once you step inside it is breathtaking, so clean and spacious and the views are stunning. The bed was comfy. We did report a few minot things in the room that needed to be fixed, but those repairs were not done while we were on site. Maid service daily. Food was up and d [... read more]own depending on the restaurant, but mostly 4 out of 5 stars. First time in the Caribbean I was able to eat lobster without paying an extra fee! The beach is magnificent and the water clean and swimmable without having to wear water shoes. There were always beach and pool chairs available. They use the red flag service at the beach. You put the flat up by your chair when you want a drink and take the flag down when you are served. Beach drink service was excellent. The pool was always clean, and although a great meeting place in the afternoons at the swim up bar, it was never too noisy. The beach was walkable in 2 directions, in one direction towards the Royalton, and in the other towards the Riu and Riu Palace. After the Riu, you could visit market tents and barter with the locals for clothing, towels and souvenirs. There were also some vendors who do repeat business right on the beach at the resort. We met great people while there, including staff members. We can't wait to go back. Our only issue this trip was with Sunwing not with the resort at all.

Couples Swept Away: Nice resort

This is the second Couples resort we have been to (the other being Sans Souci). What we love about the Couples resorts is that they are truly all-inclusive with absolutely no tipping allowed (you pay more up front so that this money is spread fairly amongst all of the staff including those who are non-guest facing). As a result the service is generally much better and the experience much more relaxing. Our room in the Great House was a little worn but clean and room service provided us with lots [... read more] of towels as well as nightly turn down service. The beach was beautiful but with two caveats: we quickly learned that we needed to get up early to reserve lounge chairs with towels or we would not be able to get seats. And secondly we got stuck repeatedly breathing in second hand cigarette smoke from chain smokers who ignored the rule against smoking on the beach despite plenty of designated smoking areas nearby. In general the service was good but it was not as exceptional as at Sans Souci and there was some poor service. With a few notable exceptions, the staff was just not as friendly and welcoming as we were used to at Sans Souci. I have to note that we were super happy to see that most of the very friendly and healthy looking cats on the resort were ear tipped showing that they were spayed and neutered. Great credit goes towards the resort for this.

Couples Swept Away: Very Good Resort, except the internet

All was amazing, especially the beach and fine sand and crystal clean water with beautiful light blue color. The room was comfortable and specious with a tropical garden view. food, less variety than 5 years ago, but still very good. One thing that did not work was the internet, constantly not connecting. We complained to the front desk on the third day, but no one came forward to even investigate, so we were without the internet most of the time during the 7 days we stayed.

Couples Swept Away: Good Time

The hotel is very nice, great beach!!!, the staff is wonderful. The 2 a la carte restaurants that need reservations are good but the process for making the reservations really needs to be improved. It was very difficult to make reservations and to get a time that was acceptable. We were there for 2 weeks and could only get a reservation twice in the one restaurant. Also, leaving for the airport we had to be picked up 5.5 hours before our flight when the trip to the airport was only 1.5 hours [... read more]. This was a bit too early and could have spent more time at the resort before leaving. Overall the trip was lovely and we had a great time but it could have been improved in some areas.

Couples Negril: Best Vacation Ever

Couples did not disappoint. Location, location - The beach is stunning and the sunsets breathtaking. I can only echo all the great reviews posted. This resort is well managed and extremely clean. Staff are amazing, from the front desk to the servers to the entertainment team. This was our first visit and won’t be our last. The food was excellent at all restaurants and no issue getting beach chairs with some shade! We enjoyed the Catamaran cruise as well as some of the numerous activities offere [... read more]d throughout the day. You can do as little or as much as you want. It’s all there. We LOVED it.

Couples Negril: One of the Best!

Fantastic property, grounds, people and beach. All the good fun stuff is already included and available in an unlimited fashion. The best staff in everyway. Culinary team was outstanding! She is not the shiniest penny in the purse but the property is well tended, clean, lush gardens and what a massive clean well serviced beach and pool. Great vibe, fun days and nights, the 4 of us had a blast.

Couples Tower Isle: Can’t wait to go back!

Hotel was wonderful. The food was excellent and lots of variety! Staff was attentive and friendly. Wish we stayed longer. We will be going back! Rooms are clean and fridge always stocked. Bus ride is a little long but worth it!

Couples Swept Away: Best beach !

I am a repeat guest and loved it! Many of the staff here go above and beyond. I did find a difference in the food mainly at the Palms. I hope they rectify , just not much selection and the quality was not where it was in April. The rooms are dated but very clean so I am ok with that. I feel mostly paying for beach but this is rated at a 5 star so for me I expect the food to be there. I heard many repeaters say they will be trying elsewhere because it is pricey and has changed. Julian who does t [... read more]he glass bottom boat is amazing , so not miss it !

Couples Sans Souci: Won't be returning to any Couples resort.

Upon arriving a ground floor room wasn't ready. The shower didn't have a shower head. The shower floor was made of river stones, very pain painful. The resort is very hilly with lots of stairs, not suitable for anyone with mobility issues. One night they were serving lobster tail. My wife loves lobster. She was told she could have as many has she wants. After 2 tails they refused to give her any more. The service at the main restaurant has not very good. I asked 3 time for a diet coke whic [... read more]h was not given, I had to go to the bar myself to get it. I asked for ketchup for my fries, they brought me a small container with a drop of ketchup. I had to search for bottle which was reluctantly given to me. When asking for an additional serving, they would ignore the request. Most foods were hot spicy which we are allergic to so the selections were extremely limited for us. Overall not an enjoyable stay.

Couples Swept Away: 11th Visit

We love this resort so much we just came back from 11th visit to celebrate our Wedding Anniversary. Everyone is so friendly, it's like returning home each time. Beautiful lush grounds and low rise buildings set on a beautiful beach with the most amazing sunsets in the world.

Couples Swept Away: Awesome relaxation

This was our 9th time to CSA and we love it more every time we go. The whole experience is uplifting relaxing and good for the soul. The food is delicious, the people that keep CSA going are amazing. You can be quiet and relax or you can be busy with the many outdoor and indoor amenities CSA has to offer. We can't say one negative thing about CSA even the bus ride is fun and educational.

Couples Negril: Fantastic Experience at Couples Negril

Food was exquisite and served quickly and always hot! Not once was I worried about food safety. Drinks were delicious with plenty of options. Rooms were sufficient, with good AC. Beach is large and manicured, even the swimming area was free from rocks and debris. Crystal clear water! Plenty of space and loungers for all. Large selection of water sports to choose from and all included. Staff all friendly and willing to assist.

Couples Tower Isle: QUIET AND CLEAN RESORT

HOTEL OVERALL: Exceptionally clean, not overcrowded and friendly. SERVICE: Exceptional by all except in a few cases in the buffet, eight rivers restaurant and poolside grill. FOOD: buffet breakfast and Veggie Bar are great. Poolside grill is good. Buffet lunch and dinners left much to be desired. SPA: the spa is fair. Definitely did not get the elevated spa experience based on the cost of services. NIGHTLIFE: Nightly entertainment is almost non-existent.

Couples Negril: Terrific resort...we'll be back

We had a wonderful time at Couples Negril in April 2023. The beach is amazing and never crowded. The food was amazing, although their app to book dining reservations never worked so be prepared to be at guest services at 7:00 AM to hopefully get a table. The atmosphere of the resort is really relaxed, it's not the party crowd which suited us just fine. The rooms were adequate, nothing special, but always clean and well appointed. The team at the dive shop is top notch. They were amazing, w [... read more]ell organized and ensured everyone enjoyed their dive time. Our only complaint is with the booking of the room. When we originally booked we opted to upgrade to a "Deluxe Ocean View". When we got there we were given a pond view next to the highway in the building farthest from the beach and dive shop. This is not what we paid for so we did request an immediate room change. They did accommodate us and move us to an appropriate room the next morning but this should have never been a concern. Be aware that their definition of "Deluxe Ocean View" will differ from your expectations. Overall, a great time and we'll definitely return.