Secrets Mirabel Cancun Resort and Spa: Great resort

I really enjoyed my vacation at the now emerald! Quiet - great staff! The French restaurant was amazing! Both the food and the service!!! I loved the atmosphere- no reservations needed at the restaurants. Lots of towels and chairs. The servers at the beach and pool work very hard to keep you in drinks!

Dreams Sapphire Resort and Spa: Great Place

Loved this resort. Especially the staff. And the entertainment was outstanding. Not only in the theatre but the music in the lobby and poolside. Food was good, room and grounds nice. Never left the resort during our weeks stay.

Dreams Royal Beach Punta Cana: Beautiful spot

We returned from our vacation at the Now Larimar rested and relaxed. There are a few things that could have made our stay better. Three days in a row, I asked for water with my breakfast. Three days in a row, I didn’t get any water. Breakfast is a buffet, so after the waiter brings coffee, they just stand around. It was very frustrating. Our breakfast waiter, the same one for the whole week, was extremely pushy on our last day for a good review on trip central, to the point of taking our frien [... read more]ds phone to do the review himself. Wow! The second thing would be the smell at the Now Garden pool bar. Whether you were at the main bar or down at the swim up bar, you would often get a whiff of vomit. It was rather gross. Lastly, if you are scent sensitive, Now Larimar would be a concern. In the lobbies and main washrooms, the scent was nauseating. It was extremely strong and the 1st day you think it smells fresh, but as the week goes on, the scent just becomes over powering. They need to find something less over powering or not use anything at all. All that being said everyone was friendly, the service was good, as was the food.

Dreams Onyx Resort and Spa: Family vacation

My husband and I traveled with our 6-month-old baby to this resort and we were relatively pleased with the service. Just like most resorts, staff could be hit and miss - some staff were very helpful and some just doing the bare minimum. Beautiful hotel grounds and kept exceptionally clean, especially the pools which I saw them scrubbing every morning. The buffet is pretty good, the only negative was that it was extremely repetitive. Other resorts we've been to tend to do themed buffet nights so  [... read more]that food is switched up so by the end of the trip I was tired of the selection. There are restaurants but we only tried one (the grill) as we did not hear positive things about the other ones. Room service food isn't great quality so I'd definitely stick to the buffet. The daily cleaning service was great and most of the staff were very friendly and happy to help us with anything we needed. The only other thing that I would say negative about this resort is that because of the way that the washrooms are built, they hold condensation and humidity from the shower so I saw mold in the shower which was gross. And a few of the resort staff kept asking how old we were - and one even made a comment about 'babies having babies' which annoyed us to no end as we aren't actually that young, we just look it. But of course, our age is no one's business.

Dreams Sapphire Resort and Spa: Beautiful Resort - Definitely 5 star

I had such an amazing time at the Now Sapphire resort. I do not have any complaints. The staff was so nice, always smiling and happy, no one was aggressive or pressured you to buy anything. The beach was amazing and they did a great job at keeping up the the seaweed. The kayaking included in my stay was awesome and so much fun. The spa was beautiful and very professional. And the food was AMAZING! The staff at the restaurants were so friendly and made me feel very welcomed. Also at night time t [... read more]here was barely any mosquitos or bugs. I LOVED every minute I spent there and I will most definitely return to this resort in the near future.

Dreams Sapphire Resort and Spa: Nice

The public areas, meaning the main floor of the hotel was lovely. The beach beautiful! The pool was too cold. The Mexican people were so lovely. They really aimed to please. We did not like the rooms. They were very plain. We felt the rooms should have been more decadent. The shower was plugged. We complained for three days then got moved to another plain room where the sink was plugged and the coffee maker was broken, but the shower worked. Drank nothing from room frig except water and the [... read more]re was never enough even though request was made for more water to be left.

Dreams Sapphire Resort and Spa: Now Sapphire

The hotel was very clean, staff extremely friendly and food excellent. It was a great place to go for a wedding. The surrounding area was beautiful and the locals were very nice. The weather was great, sunny almost every day.

Dreams Sapphire Resort and Spa: Beautiful resort, fantastic trip!

Now Sapphire is a beautiful resort, that we will definitely visit again. The grounds are very nice and well kept. Beach is beautiful! Room was nice, very standard - we stayed in a Tropical View King bedroom. What takes this place to another level is the staff; everyone is amazing, accommodating, and extremely friendly. At the end of the stay, we were asked our favourite employee, and there really are too many to name.

Dreams Onyx Resort and Spa: Excelent resort !!!

Such a wonderful and amazing resort! Everything was perfect. Beautiful public area and grounds, large rooms with a good view, friendly staff, Delicious and varied dishes, very nice restaurants and bars with various foods and drinks, lovely beaches and very clean pools, happy night parties, everything was good, we enjoyed so much and recommend to all. we wish to go there again in the future.

Dreams Onyx Resort and Spa: Now Onyx Jan 2020

Our stay was good. Morning tea in our building was never on time. Only one type of Cookies with your tea. I lost my $20 from my little purse which I left in the room. I didn't want to report it as this employee could be fired. On the whole we enjoyed our food. And the trip was enjoyable Very friendly staff.

Secrets Mirabel Cancun Resort and Spa: Slightly above average in some areas

Beach was great , clean beach , great staff at bars and restaraunts Great drink service on beach Pooooor house keeping 3 days we waited till after 5 then while we were getting ready to go out they wanted to clean ... not Day to check out , knocking on the door at 0830 !!!!!

Dreams Jade Resort and Spa: Excellent resort

Overall a great resort with friendly staff and excellent service. Enjoyed the proximity to the beach. The food was fantastic and always fresh. I would return and would recommend to my friends. Only criticism I have is from other guests slamming room doors at all hours of the night, but hey we’re on vacation so it’s not a huge issue.

Dreams Onyx Resort and Spa: Watch out for the thieves

Getting to Now Onyx November 28, we attended a presentation on site approved by the resort. My credit card was stolen during the presentation on Saturday, it was used the Wednesday for over 10 000 $ of charges, some of it gas !!! So far the resort has done nothing to compensate us for our troubles. So beware on the hotel resort.

Dreams Vallarta Bay Resort and Spa: A Bit Disappointed For a 5 Star Resort

Some positives: Lots of variety for food and beverages Beautiful view from all the rooms Some great waiters on the beach such as Edgar, Puc and Omar Some disappointments: Time share/points people/trying to up sell from the time you enter the resort: for a cost you could upgrading your room, upgrade supper, buy points for the Spa to buying time shares...it got so we were scared to make eye contact with staff The rooms were okay however the water shut off from time to time which was inconven [... read more]ient when you were showering Tub didn't drain so we were unable to use The service was very slow in some of the restaurants, on the beach as well as the breakfast buffet where it was difficult to get a refill for your coffee to having to ask for bacon as the hid it behind the counter

Dreams Vallarta Bay Resort and Spa: Excellent value.

Dining areas good with high quality small portions ( as it should be ) of food, with exception poor ambiance Buffet area. Great viewing lobby over beach/sea with bar service. In evening music sometimes far too loud. Good quality bedroom/suites all with sea views and balconies.

Dreams Onyx Resort and Spa: Disappointed

Best thing about this resort was the room. Food was pretty disappointing. Staff looked very unhappy. Falls advertisement couldn’t access half the things on the resort was for vip. Harass by individual selling merchandise in the lobby. Layout of the resort was very poor

Dreams Vallarta Bay Resort and Spa: A Wonderful Resort

This is one of the nicest resorts I have stayed at in western Mexico. The rooms were large and the bed was very comfortable; the restaurants in the resort provide a good selection of food in their menus; and the facility provides opportunities for a number of activities to keep you active so that you can enjoy the food and drink that all-inclusive resorts provide and not feel too guilty. Perhaps the most special thing about this resort was the people who work there. They work very hard to pro [... read more]vide their guests with excellent service, they make you feel that they are happy in what they do, and they do so with humour and great attention to their guests.

Dreams Jade Resort and Spa: Very good resort!

We stayed at this resort last week and had a great time. Definitely more of a family vibe rather than party but that is what we were going for. The staff at the buffet, restaurant and bars remembered our drink orders (whether it be my green tea at breakfast or my daughters shirley temple at lunch) and were always super friendly. Also, the first resort that I have been to that carried our plates from the buffet to the table. Definitely recommend the Italian restaurant for dinner. Our tropical vie [... read more]w from the bathroom was gorgeous too.

Dreams Jade Resort and Spa: good resort

Grounds were clean, rooms were squeaky clean and very roomy, lots of restaurants and the "hotel activity team" were very good. The Halloween Party was unexpected for us and was our favourite night there. No 24 hr. restaurant.

Dreams Onyx Resort and Spa: Excellent Resort

Outstanding service at the Preferred Club - check in, pool, lounges, restaurants, towel service Nice beach - clean and maintained, plenty of beach chairs Pool - Room with private pool and bali bed was an extra touch, Preferred Club pool was excellent Hot Tub - not hot, only warm Restaurants - Buffet - excellent selection for breakfast and dinner. Italina -good. French and Steakhouse - mediocre, Japanese- poor