Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(449 Reviews)

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Lisa Oneill  - 

Verified Purchaser

Amazing Resort!!

This was our first time at Hotel Playa Vista, and we had an amazing time! Room was very clean, staff were beyond amazing and there was always plenty of food and alcohol. They always kept us entertained!

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ChrissyandNoah  - 

Verified Purchaser

Great resort!

The beach was the best. Infinity pool was awesome. Other pools were cool too. Activities were fun. Night entertainment was provided nightly and enjoyed it very much. Only thing and I already knew before going was that food was a 2 out of 5 for me and my son would of giving it a 1. The best place to eat and service was always amazing ? was the burger joint by the pool. Best fries in the world ? would definitely go again, but would bring snacks for kids and make sure not to bring only master ca [... read more]

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TimBob53  - 

Verified Purchaser

Friendly Amazing Resort

A nice friendly amazing resort. My travel friend next door had a sliding patio door that wouldn't lock. The Bell boy tried to make it operate properly but couldn't. He went up front and in no time there was a repair guy down with a new handle which he installed at 10:30/11 pm at night to keep them happy and safe. The food was good, and there were never any shortages except for the Saturday night before we were leaving. One of the A La Carte restaurants didn't have beef. At the Caribe Rest [... read more]

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Private  - 

Verified Purchaser

Can't say enough about the resort and staff!!

The resort is beautiful and well maintained. Staff were absolutely wonderful to the vacationing people. The flight was quick there and back and price is well worth it. They have 2 beautiful pools, one an infinity pool that overlooks the ocean and another larger area that is near the main restaurants, coffee club and burger snack bar near the swim up bar in the pool. The best for last.....walk along the beach and go for a beautiful swim in the ocean. The buffet was by far the best place to eat [... read more]

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Marty  - 

Verified Purchaser

Excellent trip

Dear Karol and trip central, we had a wonderful trip and the resort was excellent. No food problems or power issues. We will definitely go back it was my second time. Truly recommend this resort. Please pass on my recommendations of playa Vista Azul. People won't be disappointed. Thanks for your excellent service Karol.

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Bgee  - 

Verified Purchaser

Great Resort

This s a beautiful resort friendly staff. Only issue is the food wait staff are good. All the bar staff helpful, the grounds all clean and keep. The beach clean. Everyone helpful the rooms are very nice also.

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Leah  - 

Verified Purchaser

Beautiful resort’

We stayed for a week and it was beautiful! never upgraded and never lost out on anything. pools are great, food is great! (if your not picking) freshly made pasta everyday! overall best resort in cuba!!

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Private  - 

Verified Purchaser

Best value

There's no boring moment. There always something fun, happy to do. From pool parties to performance shows the entertainers are there to insure the vacation is memorable. Food,drinks, beaches and rooms all call for more trips. Can't wait to bring my whole family.

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Sherry  - 

Verified Purchaser

Home away from home

The grounds are kept beautiful, the maintenance team are always working.All staff have a kind and friendly personality and have a smile for you everyday. The drinks are amazing, cold and plentiful. The entertainment is fun for all ages to watch.

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TVH53  - 

Verified Purchaser

Amazing Resort

This was our third time at Playa Vista Azul. We love this resort. From booking to coming back home went very smoothly. Thanks to Jenn Black our representative, she was very helpful and professional with booking and handling our reservations and requests

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Stevie  - 

Verified Purchaser

Second Time

I absolutely love staying here. Staff are so friendly and accommodating and really help make the trip feel special. Yuri is amazingly kind and always checked to see how hd could make our stay better. Our room attendant Maricella was so sweet. The bartenders Carlos, Livia and Jimmy are fantastic. Everything was well maintained and the pool in the premium area is my favourite. The beach views are amazing. As for food, the soups are always phenomenal. Honestly, I can't get enough of the soups. My f [... read more]

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Don c  - 

Verified Purchaser

Good place to stay

The staff is excellent. I recommend to stay in premium as the pool and coral restaurant are very close.the staff will call a buggy if you need to go anywhere far on the site. The lobby is within walking distance.

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Razvan Barbu  - 

Verified Purchaser

Very bad hotel

Food, rooms, waiter, cleanliness, long distance to the beach, cockroaches everywhere, no activity whatsoever…they clean all the dishes in one bucket by hand, the room shower broken and also the washroom door, the tv was broken and a very strong smell of mould. Please stop sending people to this hotel.

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Karen  - 

Verified Purchaser

Amazing Resort & Great Service

We knew when we booked a vacation in Cuba there would be some challenges. We upgraded to the premium and it did not disappoint. From the time we arrived in Cuba until the time we left, we were treated like royalty. Upon arrival at the resort, we were taken to our own check in, the staff at this resort is incredible. They truly make you feel like family. We stayed in the new section...rooms in the 1232, 1234 area. Our rooms were incredibly clean and modern. We had great service at the bars [... read more]

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Private  - 

Verified Purchaser

Very clean--excellent staff--friendly

Grounds and public areas nice. Stayed in Premium room and area---well worth extra fee. Also ate all meals in a la carte---Coral and staff are excellent. Premium bartenders were very good. 1 oclock parties were fun.

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Private  - 

Verified Purchaser

Amazing resort!

Very clean, staff is wonderful, three pools, two beaches, 5 a la carte restaurants, if you’re premium you could have lobster every night, had an amazing time!! Good resort for wheel chairs, the best sunsets in Cuba!!

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Private  - 

Verified Purchaser

Nice rooms, but

You can’t beat the beaches in Cuba however the food is definitely nothing to write home about. The people are amazing, The wait staff at the a la cartes were amazing. For a “5” star resort, they didn’t have any bandaids. I would definitely try a different hotel next time.

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Private  - 

Verified Purchaser

Amazing Resort

We just love this resort. From the area not far from the airport, the beautiful grounds, 2 gorgeous beaches, and most of all the staff are so friendly and they do their best to make your vacation memorable. This was our second time at Playa Vista Azul in Varadero and we will visit again. We chose to stay in Premium and it was amazing.

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Private  - 

Verified Purchaser

Playa Vista Azul

The room was lovely, clean, spacious, well maintained. Golf carts for transportation were efficient and timely. Severe lack of umbrellas at pool. Only 2 days of our 7 day stay were there fresh eggs available at breakfast. Instead, powdered eggs were offered. Very disappointing. Staff accommodating and helpful.

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Susan  - 

Verified Purchaser

Cuba 2023

The resort is beautiful. The staff are amazing. Shout out to Arasay, Diana, Jose, Yuri and Carlos. Thank you for taking care of us. Food is rationed, but still an amazing trip! Jim O'Neill thank you for all your help for getting us down there! You are an angel and a godsend.

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