Beautiful Resort

Beautiful resort with lovely pools and beach, food was plenty and delicious, activity team were great and made it so fun to join in..Close to airport also. Definitely would recommend ❤️Don't hesitate to book at Melia Costa Rey ?

Beautiful ❤️

Hotel was nice! Very clean , ac worked all A+ Food was good! No complaints. The animations were awesome. Gerrie, Victor, jemelli, Ricky and our Dj Salvatore. Definitely heading back next year. I must say the waitors and waitresses at the buffet should try to pay attention to their guests. Many times I had to ho and ask for a spoon or coffee etc... Please be careful neR the pool area it is slippery. Couple of people slipped. If you are looking for shades you won't get any. Besides [... read more] all that I LOVED IT MUST SEE THE ROCK BAND SHOW! AWESOME ? ? ? Bonus: 20 mins away from the airport ?

Good resort

great staff good food recemend level uprgrade beach is great realy good bar tenders ( Joni is the best) check in service is number one ( leanne) short distance from the airport. Very clean with nice grounds

Amazing resprt

Everything was what i was hoping,entertainment food grounds and people,the beaches were at top of list of most beautiful,i felt very safe and welcomed ,will be back next year,food was very plentifull,the drive fro. Airport to hotel was short and fun

Amazing

Grat place for fun and sunshine .I have been 4 times to this resort .Would love to spend to spend the winter This would be my first choice .....................First stop when arrive from airport. Looking forward to the changes from Sunwing

Amazing resort

The resort very nice and clean, the staff was amazing , lots of good entertainment and drinks the beach was 5star Lots of food no shortages , rooms were clean lots of water pressure and hot water, definitely recommend this resort

GGREAT RESORT

Fantastic staff and resort...food great weather amazing so clean ...for cuba this is a top resort. Thank you to Felix and Victor of thr staff for being so kind The beach was so nice and water so warm what a great time ...

Great resort

Everything at this resort was all good. Rooms were clean and had no shortage of any products. Food was good and the staff were very friendly. Had no issues here. I highly recommend this resort. The pools were amazing and the beach was great. I will definitely be going back next year.

Nice resort

The rooms are well maintained, the personnel is very nice. The food is good, the choice at the buffet is varied. The beach was nice and not too crowded. The entertainment crew was good. All in all, it was a great first experience for me!

Nice Resort and beach stay from Feb 26 to March 5th

The Melia group has done a lot of work to the grounds and the buildings. A lot of the staff are still there from the Pullman days. The beach area is amazing the seaweed is removed every morning. There's lots of shade on the beach. The lobby bar has good cappuccino and drinks. The bar staff are very pleasant and a lot of fun to be around. There's two beach bars for the family side. The day before we left they started to have grills for the lunch time. The food was very good.We spend our tim [... read more]e at the Sunrise beach bar it was a little more peaceful at this location. The buffet was very good with lots of variety and lots of eggs. They didn't have bacon at the family side or the adult side. The beef wasn't very good, very tough. The coffee wasn't very good rarther weak.The service was excellent at We went to the Cuban,Italian and Japanese restaurant all three where good. Thanks to Susan Sinder, our agent, she advised the hotel we were repeat guest. Our room had a beautiful ocean view. We where given a free bottle of rum and a invite to a five course dinner which was surprisingly good . We plan on returning next year again.

Absolutely beautiful resort compliment with fantastic beach location!

Hotel was very well kept thru out and very clean and beautifully relax decorated all around. All hotel personnels are exceptionally friendly and polite. All à la carte was super and presented with delightful dishes from start to finish. Nightly entertainment was well organized and all performances were awesome and nearly perfected.

Awesome Resort

This is a great resort! The entertainment crew were amazing! The lobby bar was amazing! The rooms were clean and spacious! The pool and beach were wonderful, just wish there was a little more shade in the pool area! I will definitely be back!

Short get away

We have stayed at this hotel now twice now. It is has improved substantially under the new ownership. The accommodate are nice, the amenities are on par for Cuba but what really made us go back was the staff. For people who live in the condition they do they come to work smiling, treat customers with the utmost care and attention and do everything they can to make your stay enjoyable. As for the food, it’s Cuba and they are doing the best they can with limited resources. You won’t go get Fill [... read more]et Mignon but you won’t starve.

Vacation June 2024

Absolutely beautiful resort !! Repeat clients , The resort changed name while we were there July 1st 2024 to Melia Costa Rey We were very impressed with the food , the Buffet was very good with lots of variety, as well as the a la carte restaurants especially the international restaurant was excellent!! I do have two big complaints: 1- Mosquitoes, there is definitely a big problem with the mosquitoes all hours of the day and night to the point of not being able to sit outside and enjoy th [... read more]e shows or to have a drink (never seen anything like this) I hope they get it under control soon. 2- the elevator was out of order the whole time we were there .

Awesome resort and experience

This was an absolutely awesome vacation . I would consider my self as some what picky and this resort meet all my exceptions. I was a little worried before going because I heard some of the resorts had shortage problems. No issues here at all .Very very clean , Great food , Nice rooms , beautiful beaches and Pools . Very friendly staff . We will be booking next year as well

Horrible resort

This hotel should not have been accepting anyone during the month of April at all!! This hotel was undergoing major maintenance repairs and upgrades for incoming investor's during the month of April while we were there for a 2 week vacation that quickly turned into an awful vacation the first 24hrs we were there. We stayed for 2 days and during that time we spent most of it with their office services and our Air Transit rep to have us moved to another hotel or fly us home at our own expense!! th [... read more]ere was no ice, no rum, no fancy mixed drinks, food was sub par even for Cuba, noise all day from construction and repairs, many bars were closed and in repair, gazebo for weddings on the beach was torn down(2 weddings were there at the time) no night entertainment as it was closed also, paint falling on you as you walked to your room, resort hallways/room were at best a 1* not the 4* they advertised. We were finally moved after much discussions with our Air Transit rep to the Grand Aston in Cayo Paredon which made our vacation 100% better. We got to the Gran Marena on April 4th and they finally closed it down on the 10 of April and were moving people to whatever hotels they could secure that had room for people there longer than 1 week....just terrible

Awsome Resort!

I went with 5 other members, friends & family. We had a great time together. When we originally booked, it was known as 'The Pullman', after which, had been bought out by another company, and is now known as 'The Grand Marena '. We arrived on Thurs. April 4, (for 10 days) before 10am that morning and had to wait till after 4pm for our room, EXHAUSTING! The hotel and rooms were slightly dated, but some of the rooms had been freshened up and made more modern. All of our rooms were done, which wa [... read more]s nice. Coffee maker didn't work in the room, for us a little disappointing but we survived. lol Bottled water was delivered daily, and 2 beer in the fridge. My room was on the 2nd floor, which was really the 3rd floor as floors are #'d 0,1,2. Amazing view from the hotel lobby, overlooking the pools and the ocean. I hope you like kitties (I do, so didn't bother me), and chickens, with chicks, cause there's lots!! They even have a Nanny Goat!!! Awsome! The staff, all around the resort are happy to have us there. They'd stop whatever they were doing to speak with you. Gardeners, Maids, Waiters/Waitresses, Bartenders, Front Desk staff. So, so helpful when navigating for the 1st couple of days. The bartendars were awsome! Always making suggestions for drinks we might like. Daniella, the coffee steward, always singing...beautiful!! Wait staff ready to show you to your seat, offering water and drinks. All day entertainment at the pools. In the evenings, there was always a singer in the lobby and a show later on in the night, around 9:30pm. Some excursions have been canceled, but the good ones are still available... the catamaran, spectacular, jeep tour etc. We had the Japenese a-la-carte, very good. (We were moved before we got the others.) We always found plenty to eat. Breads and cheeses are amazing and offered at all meals. I had a fresh made omlett everyday. A nice variety of fresh fruits were available daily, Guava, Papya, Watermelon, Pineapple. Lots of veggies, cabbage, carrots, cucumber, tomatoes etc, & meats, Pork, Beef and Chicken but no fish. A variety of pastas with sauces. Coffee was offered in the morning but not for lunch or dinner in the buffet, no big deal, we got a cappacino at the bar afterwards mmm lol. You've got to try their After settling in and accustomizing to the hotel & facilities, by Thurs. April 11, All guests were moved to different hotels for the duration of their holiday. The reason was because of some major renovations they were making. Although, up to then, the renos they were doing were'nt bothering anybody, but I guess they wanted to do some real hardcore renos, so, we were all moved. Too bad, so sad. My group was sent to the Gran Muthu, beautiful Lobby, nice rooms. Some staff were not as nice, and way, way too much walking up and down hills. Washrooms closest to the beach were at the snack bar, a good 10 min walk from the beach...totally unexceptable!!! At least now I know where not to go. But... I can't wait to go back to the GRAN MARENA next year and see all the results. They were almost finished building (from scratch, amazing) two bars and a few out buildings of which I don't know what they were going to be. Curious to find out.They were painting the entire place and replacing the pool and shower tiles for the whole resort. In other words, it'll be a whole new hotel when we go back and it was already great!!!!

Awesome resort

The hotel is ok but certainly in need of a lot of repairs, the staff was always very kind to everyone they are your best asset, the food is very difficult to deal with if you are not used to it, it is very repetitive, every meal was the same thing, certain items for breakfast, lunch, and diner always repeated, I understand that you do your best with what you have so we deal with this as best we can, all this said I would not hesitate to return to your resort, I am hopeful that things will be muc [... read more]h improved next March as we are hoping to bring our entire family, have a good day

Collections side, wonderful ?

This is our third time here and will definitely return. Our stay was 10 days this time and would do this again. Beach is amazing. Staff is wonderful. Always kept clean!! We got lucky with weather also… beautiful and sunny everyday

Very nice resort

We loved the hotel, it was clean, staff was very welcoming and the entertainment was very good. The food was good in the buffet and the A la carte were excellent. The room cleaning was excellent. The beach is breath taking. The only down fall was that we didn’t have hot water and when we mentioned it we were offered to use the showers at another location. I would recommend this resort and we will go back in the future.